Macbook Pro - Software Update Not Working

I click on check for updates, it scans, find them... then gives the options of show details, not now, or continue, I hit continue, it starts to load them up, then at the end it says error and closes out....  Any ideas?

Looks like your either timing out, your network is overloaded or you reached your bandwidth cap or something.
Try another Internet location, someplace faster.
You can also use the Apple Downloads page or you can select the Software Update "option" and download and install one at a time.

Similar Messages

  • Macbook pro software update not happening

    Im having a problem with my macbook pro  updating software-starts to install, says it needs to restart, I hit restart to continue installation but after that it goes to the dfault screen saver and will never restart-tried small updates, one at a time, etc. so when I force quit after a couple of minutes or evna couple of hours or so and restart- no updates have happened- any suggestions- cant do anything that requires inserting a CD since the CD drive died about 4 months after i bought this-( which is less than 2 years old)

    What updates are you trying to install? If your optical drive does not work you will need another way to repair your hard drive. Try booting into safe mode. Hold down the shift key until the MBP boots.

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    My macbook pro retina is not working camera after updating Mountain lion.
    I have also updated to latest update 10.8.1. Still its the same.

    Reset SMC.  http://support.apple.com/kb/HT3964
    Choose the method for:
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    About MacBook Pro Software Update 1.0
    This update provides important bug fixes and is recommended for all 2.2/2.4GHz MacBook Pro models.
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    -Bmer
    Mac Owners Support Group
    Join Us @ MacOSG.com
    iTunes: MacOSG Podcast
     An Apple User Group 

    I also saw that it was up online but without any information as to what it's updating I'm holding off. My MBP is working fine and I'll let those who want to be on the bleeding edge d/l and try it before I opt for it.
    I wish apple posted what the update is doing on these things instead of just saying its recommended. Its not like I need to know what line # is being updated within a given module, but rather that's fixing this issue, or that issue.

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    As of the release of the MacBook (Pro) update to fix some keyboard/mouse issues (I didn't notice any problems) I'm not getting rid of the update in the updater:
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    8<--------------------------
    Dec 25 12:07:48 macbook-pro Software Update[205]: Package Authoring Error: installation-check results requires a message
    Dec 25 12:07:49: --- last message repeated 4 times ---
    Dec 25 12:08:05 macbook-pro Software Update[205]: JavaScript error "Undefined value" while running "_choice_suvisible"
    Dec 25 12:08:05 macbook-pro Software Update[205]: _choice_suvisible returned error: Undefined value
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    I have those same messages in the install.log.
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    2007-12-18 01:09:38 -0500: Installed "Security Update 2007-009" (1.0)
    2007-12-24 12:18:26 -0500: Installed "Security Update 2007-009" (1.1)
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  • Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

    Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
    As a result I can't update iTunes, version 10.5.2  (This software requiers Mac OS X version 10.6.8 or later)
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    so in a nutshell can't use iphone 4, because iTune is not updated and will not  update because Mac Book is not up to date and will not update either.
    Please help.
    Thank you
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    Welcome to Apple Support Communities
    Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

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    Anyone out there that is working with Motion 3.0.1 on one of the new Macbook Pros (Santa Rosa) and has installed both the Macbook Pro Software Update 1.0 and the EFI Firmware update (for the 15 inch models)???
    Motion 3 crashes on the Macbook Pros with the MBP Software update installed (see thread:
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    I just restarted then tried to open InDesign again and it let me download a java update that seems to have fixed it.

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    On versiontracker.com, there is an update called Apple MacBook/Pro Software Update 1.0. The desciption says:
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    I ran the Software Updater on my MacBook which I bought in June and this update did not come up as needed. Has anyone else installed this? If it does not come up in the Updater, does that mean I don't need it?
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    Thom you might try going to Applications->Utilities->Disk Utility->click on the name of your HD (probably something like "Macintosh HD" unless you renamed it) in the left had corner and look at the bottom of the window under "Format:" It should read "Mac OS Extended (Journaled)" If that's the case then you probably don't need to worry about it.

  • MacBook MacBook Pro Software Update 1.1

    I am having the same issue many others are having in regards to the MacBook MacBook Pro Software Update 1.1 installing again, and again, and again, and again, ... Maybe you see the point.
    I have browsed the Discussions, and tried some suggestions, (case sensitive) but it still installs, again and again, and again...
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    I am all Ears!!!
    Thanks, Steve

    I have tried the solution listed here about case sensitive journaling. However, it did not help me.
    http://discussions.apple.com/thread.jspa?messageID=6167469&#6167469

  • MacBook MacBook Pro Software Update 1.1 continues to appear

    This has been the first really strange issue since I upgraded to Leopard. Ever since the MacBook MacBook Pro Software Update 1.1 in Software Update, it continues to appear as if it was not installed. If I look at my installation log, it shows that I have installed it about 9 times since it was released. Here are the last few entries in my installation log:
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    2007-12-21 22:26:34 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2007-12-22 00:24:10 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2007-12-23 04:15:00 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2007-12-25 04:16:18 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2007-12-26 04:28:09 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2007-12-30 06:10:00 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2008-01-03 01:55:35 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    2008-01-05 22:32:22 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
    Is it safe to ignore this update? What is going on? Is there something wrong with my system? I haven't noticed any other problems.. I have no idea how Mac OS X determines if I need an update or not.

    OK, here's what i did:
    1) navigate to the: /Library/Updates sub-directory
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  • MacBook Pro Software Update 1.1 Refuses to Install

    Ok well I have a very annoying problem. Since the 18th, I've been getting daily notices about the MacBook Pro Software Update 1.1 thing, and daily I have been saying "OK, go ahead and interrupt what I'm doing, install it and then leave me alone." And then the next day, I get yet another message saying i need to install it.
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    I'm getting the same behavior. I'm not sure but I think this may be related to whether the FIRST time you encounter this update, you opt to restart later rather than right away. Perhaps you can verify whether this was the approach you took as well. In any event, no number of restarts now of my MacBook Pro with 10.5.1 will prevent me from getting yet another message that the MacBook Pro Software Update 1.1 is waiting to be downloaded and installed.
    I assume Leopard has left largely unchanged the practice of placing a record of updates in its /Library/Receipts directory. If the properties of this directory change, such that it prevents it from being updated, this could lead Apple's "Software Update" utility to think software has never been installed when perhaps it has been installed after all.
    I would consider also that perhaps the SoftwareUpdate.plist file may be questionable. I notice that while almost all other plist files in /Library/Preferences list "root" as the owner, the SoftwareUpdate.plist lists my own user name as the owner.
    I think commands such as chown and chmod may become our best friend where this apparent bug is concerned; but I recognize that all the foregoing speculation on my part is a longshot.
    I welcome the comments of others who encounter this behavior.

  • Problem with MacBook Pro Software Update 1.1

    I've installed the MacBook Pro Software Update 1.1 on my 17" MacBook Pro. Seems to have fixed any keyboard issues I may have been experiencing. But every time I run software update this particular update wants to be installed again. I've run the install three times and it's still being flagged as being needed.
    Anyone else having this problem?
    Only thing that I suspect is that it's because I've got my HD formatted as case-sensitive. I've noticed that formatting a drive as case-sensitive will break several popular games.
    Can't we standardize on case-sensitive volumes yet, it's the 21st century for crying out loud!

    I had the same issue.
    How did you figure this out?
    I was on the phone for almost two hours (mostly waiting) with support and they simply came up with 'Archive' and 'Store' and 'Rebuild' your system, which quite frankly would not have fixed this issue because I still would have a case-sensitive drive.
    My post is here:
    http://discussions.apple.com/messageview.jspa?messageID=6171072&stqc=true
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    Problem description:
    mac mail not opening, software updates not working, app store not opening. 10.9.5
    EtreCheck version: 2.0.11 (98)
    Report generated 1 December 2014 16:51:49 CET
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      12 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
      BenQ GL2240 1920 x 1080 @ 60 Hz
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 1:32:17
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (164.03 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
      EPSON EPSON Epson Stylus S22 Series
      Canon MX410 series
      ASMedia AS2105 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk3s1) <not mounted> : 210 MB
      Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader 7.95 GB
      S.M.A.R.T. Status: Verified
      EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
      Western Digital My Book 1140 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
      Wacom Co.,Ltd. CTE-450
      Contour Design ShuttlePRO v2
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
      /Applications/Toast 10 Titanium/Toast Titanium.app
      [not loaded] com.roxio.BluRaySupport (1.1.6) Support
      /Library/Extensions
      [loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
      [not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) Support
    Startup Items: ℹ️
      ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
      WkSvMacX: Path: /Library/StartupItems/WkSvMacX
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [running] at.obdev.LittleSnitchUIAgent.plist Support
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS4ServiceManager.plist Support
      [running] com.epson.epw.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [running] at.obdev.littlesnitchd.plist Support
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS4.plist Support
      [loaded] com.barebones.textwrangler.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [not loaded] com.gopro.stereomodestatus.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.tvmobili.tvmobilisvcd.plist Support
      [loaded] fi.polar.libpolar.plist Support
      [running] fi.polar.polard.plist Support
      [failed] xxx.qnation.PeerGuardian.kextload.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.macpaw.CleanMyMac.helperTool.plist Support
      [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
      [running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
      [invalid?] com.plexapp.helper.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
      SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
      SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
      Dropbox Application (/Applications/Dropbox.app)
      Garmin ANT Agent UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 11.5.7r609 Support
      Google Earth Web Plug-in: Version: 6.1 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      PandoWebInst: Version: 1.0 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.0 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 Support
      AdobePDFViewer: Version: 10.1.12 Support
      GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
    Safari Extensions: ℹ️
      Open in Internet Explorer
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS4  Support
      DivX  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      GoPro  Support
      Growl  Support
      Java  Support
      MacFUSE  Support
      MenuMeters  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Destinations:
      Back Up [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 0 B > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          12% Google Chrome
          12% WindowServer
          4% Dock
          2% Little Snitch Agent
          2% SystemUIServer
    Top Processes by Memory: ℹ️
      399 MB iTunes
      322 MB mds_stores
      216 MB Google Chrome Helper
      193 MB Google Chrome
      155 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      6.64 GB Free RAM
      3.51 GB Active RAM
      1.36 GB Inactive RAM
      1.11 GB Wired RAM
      1.91 GB Page-ins
      0 B Page-outs

      [not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
    Un-install according to the developer's un-install instructions.
    You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
    CleanMyMac - Uninstall
    CleanMyMac2 Un-install
    After un-installing, run this program to make sure you got all the pieces.
    EasyFind – Spotlight Replacement
    Do a backup.
    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
    Restart, open the application and test. If it works okay, delete the plist from the desktop.
    If the application is the same, return the .plist to where you got it from, overwriting the newer one.
    Thanks to leonie for some information contained in this.

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