MacBook Pro stays in completely grey screen after HDD cable change.

Hello everybody!
My HDD cable recently failed, so I ordered a used one from eBay.
It is the second time I have this problem.
When it came this morning, I went immediately back to test my new (used) cable.
I changed it and when I tried to boot, my Mac stayed in a completely grey screen with nothing on it.
At first, I thought that the cable was buggy, so I tried to boot from a USB hard drive, but it did not change anything.
I tried to enter the SL installation disk, but the drive did not even take the CD in it.
I also tried the following with no luck:
- Reset the PRAM
- Reset the SMC
- Tried the Shift, D, Command - R, Option key combinations at start up
- Multiple reboots
I am really desperate, my MBP is mid-2009 and I really need it right now.
Thanks in advance for reading my problem
Best regards,
Antonis

ultraago,
You may have the problem that I, and scores of others, have had with the faulty GPU found in a number of 2011 models, as discussed here -> https://discussions.apple.com/thread/4766577?tstart=0.
Usually the problem begins with graphics glitches and then it's downhill from there. The AHT will not report any problems and neither will the tests that the Apple techs have available.
If you do have this problem, then having the GPU reballed is the least expensive, and longer lasting, 'fix.' Apple will want to replace your logic board - don't fall for that scheme (unless you're still under warranty). I had my logic board replaced because I have AppleCare until next year. But once my AppleCare runs out and the problems come back again, I'm going the reball route.
Good luck,
Clinton

Similar Messages

  • My new MacBook pro is stuck on grey screen after loading kies, My new MacBook pro is stuck on grey screen after loading kies

    My new MacBook pro is stuck on a Grey screen after I downloaded Samsung kies on it. How do I solve this problem?

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    -Griff W.

  • MacBook Pro 2011 stuck on grey screen after loading

    Hi guys. I've already checked many threads in many forums, but I can't succeed in this problem.
    I have a Macbook Pro8,2 (2011) that doesn't go beyond the boot screen, regardless of which disc you boot it from (tested with 4 different bootable partitions). Apple logo with spinning wheel, then grey screen with fast spinning fans. I tried everything: safe mode, netboot, single user mode, accessing recovery, resetting SMC and PRAM, Apple Hardware Test (it states it's all ok). I even took off the ram sticks singularly and unplugged the internal hard drive to realise if the SATA cable is faulty. Nothing has worked so far.
    Any other suggestions before I call Apple Supoprt and pay hundreds of euros for a new logic board?

    ultraago,
    You may have the problem that I, and scores of others, have had with the faulty GPU found in a number of 2011 models, as discussed here -> https://discussions.apple.com/thread/4766577?tstart=0.
    Usually the problem begins with graphics glitches and then it's downhill from there. The AHT will not report any problems and neither will the tests that the Apple techs have available.
    If you do have this problem, then having the GPU reballed is the least expensive, and longer lasting, 'fix.' Apple will want to replace your logic board - don't fall for that scheme (unless you're still under warranty). I had my logic board replaced because I have AppleCare until next year. But once my AppleCare runs out and the problems come back again, I'm going the reball route.
    Good luck,
    Clinton

  • My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help?

    My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help I have tried everything I know to do

    Unfortunately this means that there is a problem in the boot sector of your hard drive. It might be indicative of a fundamental corruption in the coding that allows your computer to boot your operating system from your hard drive. I had this problem twice and it resulted in me having to get a new hard drive and restore my data.
    In other words, your computer can't talk to your operating system so you can't access your data.
    Here is my advice: DON'T CALL APPLE TECH SUPPORT though they are kind and usually helpful it will take you an hour just to explain the situation and they will only tell you to do what I'm gonna say here.
    First: Shut down your computer completely
    Two: boot up while holding down the following keys: command, option, p, and r. The computer will reboot 3 times. This solution will likely fail so if you're frustrated skip to the next step.
    Three: Boot up while holding down the option key. Select recovery drive. Select your default language. Select disk utility, click on Macintosh HD, and select "verify and repair volume." Likely the verification will produce some line like "unused node not erased." Or something like that. If anything using the words "node structure" comes up, you need a new hard drive.
    If after verification and repairs you still can't boot I sincerely hope you have apple care because you will need a new hard drive. Set up an appointment to come in to the apple store, they will tell you to go and get data recovery, just ask them to give you the old hard drive. Unless you have an up to date backup in which case you can just restore from that. If you're lucky the only issue is with the boot sector which means that if you ask them to give you the old hard drive, you can buy an enclosure and you have effectively been given a free external hard drive. It still works to store data just not to load an operating system.
    If you have a back up drive bring it to the apple store and they'll do the whole thing right there, it should take around an hour and a half but may take longer.
    Hope this helps, it's annoying but it's your safest bet.
    All the best.

  • My early 2008 Macbook Pro is suffering from black screen after Yosemite update

    My early 2008 Macbook Pro is suffering from black screen after Yosemite update. It ran beta 5 great but failed on restart after beta 6 install. There is no cursor but I can hear the HDD spooling up. I have tried booting in safe mode, PRAM reset and SMC reset but nothing works. After the first 5 days of every now and then trying to start it, it started fine. I used the machine all day with no problems, it had rolled back the install and was back on beta 5. I decided to try the update again, the same thing happened and it has stayed black for over a week now. It wont work with a monitor either. Help!

    Hello Adam,
    I would try instead of installing the beta software, to install the official build of OS X Yosemite from the Mac App Store to see if that gets you passed the no video issue when updating the beta software. 
    How to install OS X Yosemite on your Mac
    http://support.apple.com/en-us/HT6412
    Regards,
    -Norm G.  

  • TS3824 My MacBook Pro freezes with a white screen after I log in.

    MacBook Pro freezes with a white screen after I log in, support says to download an update, but if it
    s frozen, how do I update?

    Thanks for posting back your solution.  It will help others w/the same problem. 

  • My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off. I had to do

    My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.

    You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo

  • Macbook pro boots up at grey screen and then turns off!

    Hello! My 3 month old macbook pro suddenly has problems booting up. I press power and it goes to the gray screen with the apple logo, the gears start spinning, and then it just shuts off! Any insight would be greatly appreciated!

    Give this a try and see if it helps:
    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Lion, Mountain Lion, or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • My macbook pro laptop has a grey screen at start up and doesn't boot up all the way

    to whom this may concern, i have a macbook pro and the computer on startup has a grey screen i get the apple symbol and a status bar but as the status bar is filling it only fills 1/3 of the way and the computer shuts down i tried turning back on several times and have had no luck. what could be the problem ?

    mr.edsr wrote:
    Where is the SMC located  and how is this done?  Thank you!
    Please read this link:
    http://support.apple.com/en-us/HT201295
    Ciao.

  • MacBook Pro is stuck on Grey Screen with "restricted" symbol.

    My MacBook Pro fans were loud and unusual, so when I looked up what to do on google most of the results told me to reset the SMC. So I did that, expecting it to work, and now my MacBook Pro won't go past the Reboot screen! The strange thing is, it doesn't stay on the Apple logo like most people say. Instead, the apple logo changes into the "Restricted" Symbol and just stays there.
    I assumed it was part of the SMC process so I left it alone. But it's been happening for hours now. I even restarted it several times and it still stays with the Restricted sign. I tried redoing the SMC process and I even tried resetting the PRAM. Nothing has worked. Pressing Command-S or Command-R doesn't do me much good either. I'm worried that something went wrong with the harddrive and I cannot afford a new Mac or the repairs for it.
    Can anyone help me?

    Rieev wrote:
    My MacBook Pro fans were loud and unusual, so when I looked up what to do on google most of the results told me to reset the SMC.
    This is usually the remedy for out of control fans.
    So I did that, expecting it to work, and now my MacBook Pro won't go past the Reboot screen! The strange thing is, it doesn't stay on the Apple logo like most people say. Instead, the apple logo changes into the "Restricted" Symbol and just stays there.
    Ok, it's not booting up to OS X, which when loaded will control the fans to settle down, but the default if OS X doesn't load is eventually turbo mode.
    You have basically what's called a "gray screen issue"
    Go through the Steps here and it will fix it,, provided it's not a hardware issue.
    Step by Step to fix your Mac

  • How to reboot a macbook pro that stops at grey screen

    My wife's macbook pro, 2010 circa, is not rebooting.  With three attempted power-ups she gets a grey screen with the Apple logo...

    In answer to your question, have you tried using
    Disk Utility?
       1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
       2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
          Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
       3. Click the First Aid tab.
       4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
       5. Select your Mac OS X volume.
       6. Click Repair. Disk Utility checks and repairs the disk.
    Then, if you can, reboot to your internal drive and repair permissions.
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp2889.html

  • MacBook Pro not loading anything (grey screen) on startup..

    After turning on my brother's MacBook Pro, only a grey background with an Apple symbol and a loading wheel pops up. After a little bit, the Apple symbol switches to a sort of 'x' sign (a circle with a line through it.) Help?
    Thanks!

    You need to start the MacBook with the original DVD that came with he computer then run disk utility on the hard drive to repair it. 

  • When I turn on my MacBook Pro I get a grey screen with a folder icon and a question mark. I can't the computer to boot up.

    What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?

    vickyfromosseo wrote:
    What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?
    Read this: A flashing question mark or globe appears when you start your Mac

  • MacBook Pro Crashes, Resulting in Grey Screen

    I purchased a new MBPro in September. On 3 occasions while using it, the computer freezes, morphs into a grey screen telling me (in 5 or 6 languages) that there was a problem with the computer. It restarts in just a matter of seconds.
    This has happened while using iMovie, Chrome & Photo Editor.
    Any thoughts or suggestions?
    Thank you!

    If your warranty is still in effect, then make a Genius Appointment and take it in for service.

  • Macbook Pro (MC374LL/A) chimes + grey screen, then switches off

    Hi
    My MBP won't boot anymore
    It switches on, chimes, displays a grey screen and then switches off
    I have tried resetting PRAM [option]+[command]+[P]+[R],
    booting with the following possibilities [option], [option]+[command], [C], [T], ...
    I have changed the RAM
    Nothing seems to make a difference.
    Should I resort to the 7mins oven  treatment ?
    Not sure what to do
    thanks
    yann

    Thanks for your replay Ogel
    1) Safe boot doesn't work
    2) Reset the NVRAM / PRAM doesn't work
    3) Start up your Mac while holding the C key doesn't work
      The DVD I manage to enter is immediately ejected
    On each boot the grey screen lasts barely two seconds before the MBP switches itself off

Maybe you are looking for