Macbook Pro Stolen w/out Registering for iCloud
Hey my friend just got a new Macbook Pro in the mail today and it has already been stolen, so I looked in to attempting to locate the Macbook but I am pretty sure that since he has not yet registered with iCloud that he cannot locate the Macbook with Find My Mac, though I am unsure. Please let me know if there is any way to locate the Macbook without having registered with iCloud. I understand that we should immediately contact the police and file a report but I wanted to reach out here real quick first in order to see if I can locate the Macbook another way under current conditions.
No. There's no way to find it without iCloud activated and the FindMyMac feature set up. All you can do is report it stolen.
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We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now so we can possibly recover our laptop? Any one who can point us in the right direction that would be great and we would be very grateful. Thanks So MuchLojack for laptops - if that is the product you purchased and installed, you will need to read the user manual or contact the manufacturer as it is 3rd party. You did file a police report right?
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Macbook pro keeps cutting out then wont turn on for a while then when it does same thing happens! Happens with charger plugged in or not and green charge light stays on even when it cuts out and cant be turned on! Does any1 have any idea what the problem is?
Try SMC and PRAM resets:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/ht1379
Ciao. -
Hi, I have had my MacBook Pro stolen and the police have mentioned about using iCloud to see if I can track it's whereabouts - however I have no idea if I had iCloud on my MacBook or how to track it if I did - can anyone help me please? Thanks
Welcome to the Apple Support Communities
To see if you have iCloud, open http://www.icloud.com and log in with your Apple ID. If you can access to iCloud, you have iCloud. If you get an error message or you can't access, you don't have iCloud. This only works if you only have the Mac (not an iPhone, iPod touch or iPad with iCloud).
Apart from that, "Find my Mac" must be turned on in the Mac in order to track it, so if it wasn't turned on, you won't be able to track it. If it was turned on, the computer must be connected to the Internet to be tracked.
If you can access to iCloud through http://www.icloud.com, choose "Find my iPhone" and look at the Devices list. If your MacBook Pro shows up, "Find my Mac" is turned on, so see if you can track it and tell to the police that it's possible to track your MacBook Pro -
My MacBook Pro has an update available for Maverick I think it was
My MacBook Pro had an update available for the Maverick and I did not hit the update because kept erroring out. I was updating other things and decided to hit it too and that time finally updated. Then right after the laptop looked for updates and did another one. It asked to install whatever the upstate on the OS or X was and then took 50 minutes to install it then more time to complete it. When computer finally came back on it asked for my apple ID for iCloud. I typed it in several times correct fly but it would not take it and finally chose forgot. It went to a new blank box with the asterisk wheel winding around and choice of continue highlighted below next to un highlighted back. Now I am frozen here and can't do anything with laptop. Will not allow me to highlight and choose back. Can't get it to continue. Tried esc. Tried force close and tells me I must quit setup assistant first. Can't get top controls to show up. Finally got a second desktop background to come up and pushed F 3 and tried to use buttons below and above and will pull-up things like Safari but can't use it and can't pull up the set up assistant this way to choose quit either. So I am just stuck. Help please, anyone. How do I get use of my laptop again??
I don't really know if it is maverick or what number OS it is. Just know had picture of mountain lion.That sounds like you have installed Mavericks over the top of Mountain Lion?
Do you know what version of the OS was on the laptop before you started?
Do you have any backups from before the 'update', either a Time Machine disk or a full copy (a.k.a. bootable clone)?
Mavericks is not a simple update, despite Apple's constant nagging to 'update' to it. It's possible that the Mavericks installer has overwritten the old OS, but I suspect it may simply need you to create a user account with the setup assistant. It's a very good idea to make a full backup before applying any major OS upgrade.
I would reboot, fill out the details for setup assistant and when it is time to enter the user details enter a new account name (this will be your admin account). The assistant should then create a user account that you can login with to look at the contents of the Mac's disk.
Then you should open the /Users folder (Use 'Finder menu > Go > Go to folder…' to open /Users) & see if the old users home folders are still intact. You may also want to see if any third party Applications are still installed.
If the old data is intact, and the account isn't listed in 'System Preferences > Users & groups' it can be recreated, provided you make sure to use the same 'shortname' as the Users home folder.
If the data is gone, I'm afraid it's possible that it is lost, I can't see this being likley because the 10.9 installer will not delete user data without some stern warnings & advanced user interaction.
An alternative would be to connect this Mac to another Mac & look at the disk to see if the data is still there before you create the user acount. Do you have access to another Mac? You may be able to use Thunderbolt or Firewire to see this Mac's disk on another working Mac.
Target disk mode
http://support.apple.com/kb/HT1661 -
Can a MacBook Pro stolen from me be reformatted just like Windows?
Sorry for asking this Question - I know that there have been threads in the past with similar Question but still I'm kinda confused.
-MacBook Pro OS X has been stolen from me
-I have enabled my Apple ID in it
-I called Apple Support and requested to 'Erase' the data
Can a MacBook Pro stolen from me be reformatted just like Windows?
-Can the thief easily reformat its hard drive just like on Windows and install a cracked Operating System?
Thank you Guys.The answer is, Yes. If you enabled Find My Mac, then you could track it or erase it using your iCloud.com webpage and clicking on Find My Phone after signing in.
What To Do If Your Mac Is Lost Or Stolen
If you activated Find My Mac before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi. What you cannot do is track your computer using a serial number or other identifying number. You cannot expect Apple or anyone else to find your computer for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty. Be sure to report the loss or theft to the local police. Have the serial number handy. If your Mac is found it cannot be returned to you if you don’t have the serial number and proof of purchase.
Find My Mac can be used from Find My Phone at iCloud.com and via Find My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0
9. Prey 0.6.2 -
My macbook pro has been running slow for quite some time
Hello, my MacBook Pro has been running slow for quite some time now and it's frustrating. I hope you'll be able to help me. I've read this thread and figured out I should open a new one, so here it is.
I've already downloaded Etrechech and ran it and this is what I got:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 08:21:16 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 1:19:18
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (312.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[invalid?] com.genieo.engine.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Dropbox Application (/Applications/Dropbox.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 187.22 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 0
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 187.22 GB X 3)
Top Processes by CPU: ℹ️
14% Safari
12% WindowServer
4% coreaudiod
3% com.apple.WebKit.Networking
2% hidd
Top Processes by Memory: ℹ️
220 MB Safari
43 MB WindowServer
26 MB mds
26 MB com.apple.WebKit.Networking
26 MB Microsoft Word
Virtual Memory Information: ℹ️
21 MB Free RAM
1.01 GB Active RAM
992 MB Inactive RAM
1.00 GB Wired RAM
1.14 GB Page-ins
49 MB Page-outs
I hope you'll be able to help me.Right, sorry. I'm new at this stuff and I got confused. Here's the list:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 15:43:33 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 2:39:48
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (310.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 188.97 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 188.97 GB X 3)
Top Processes by CPU: ℹ️
5% Safari
4% coreaudiod
3% WindowServer
1% hidd
0% Microsoft Word
Top Processes by Memory: ℹ️
193 MB Safari
26 MB WindowServer
26 MB Skype
21 MB PluginProcess
21 MB mds
Virtual Memory Information: ℹ️
32 MB Free RAM
852 MB Active RAM
828 MB Inactive RAM
1.02 GB Wired RAM
2.15 GB Page-ins
95 MB Page-outs -
I have a macbook pro 7.1 need to install icloud it doesnt have it?
i have a macbook pro 7.1 need to install icloud it doesnt have it?
You're on Snow Leopard. It didn't come out until Lion.
http://9to5mac.com/2011/10/12/apple-releases-os-x-10-7-2-featuring-icloud/ -
Are there any new Macbook pro laptops coming out soon?
Are there any new Macbook pro laptops coming out soon? Because if there are i will wait to buy one.
Applecomputer53 wrote:
Are there any new Macbook pro laptops coming out soon?
There are always new MacBook Pro models coming out soon. However with current 2011 models you can install the faster, Rosetta program loving OS X Snow Leopard with a hack, instead of the new clitchy and unstable OS X Lion.
So you have a choice now, but for not much longer. If you wait another 6 -8 months, Lion will be stable and more programs will be compatible with it.
If this is your first Mac, I would wait. If you can do a simple hack with another Snow Leopard Mac, then you can opt to get one now and revert it to Snow Leopard and have a stable machine.
Else take your chances with Lion. -
I want to buy MacBook pro but I'm wandering for the keyboard could Mac's shop change the keyboard into Arabic keyboard. I want to buy 2 laptops . I have friends in USA and they visited Apple store and they asked about change the keyboard and they said Ok (the Apple store) so, I don't know about Australia store
I'm student and my une (university of New England ) give me 10% discount for each. Thanksalifromarmidale wrote:
I need the keyboard English with Arabic. Thanks
These are user to user technical assistance forums, and nobody here represents Apple or any store. In order to find out whether you can buy something at a particular store, you really need to find some way to contact the store directly. -
My new Macbook Pro 13" won't register properly on our school's projectors when I try to run PPT (Epson EB510)! Instead, colored bars go across the screen against a black background. No matter how much I try to adjust the displays, PPT won't show on it. However, my friend's Macbook Air works fine. She's 10.7.2, I'm 10.7.4, so we're both more or less OS X Lion. What could be wrong? Can I do anything to fix it?
Make sure that your display is not mirrored. Mirroring forces you into "lowest common denominator" screen resolutions that can safely be displayed on BOTH screens, which may not be good enough for the projector.
When you turn off Mirroring, you get Extended Desktop, where the two screens are joined along an edge to form a larger Extended Desktop. To use this, drag a window onto the "other" screen. -
Hi. Need some help here. My MacBook Pro is spitting out my DVDs. I insert them and they knock around awhile making whirring noises, then out they come. Refuses to play them. I've tried many. I have an early 2008 model and the drive is a HL-DT-ST dvdrw GSA-s10n. Do I need to get a new drive? Thanks for any help or comments.
My old Early 2008 MBP used to do that every now and then in the last years of its life. Got a dry-type optical drive cleaner, the kind that is a CD with 4 rows of very fine and soft bristles glued on the "business side". Memorex was the brand I got, good for 20-30 uses. Ran it thru every time the drive acted up, never failed to restore functionality.
Of course, the Mac would later go on and blow its logic board. And that was that. -
My macbook pro keeps blacking out
My 13" macbook pro keeps blacking out when I'm using it and the only thing on my screen is the cursor, could you please tell me how to resolve this problem?
Go step by step and test.
1. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own"
2. Reset PRAM. http://support.apple.com/kb/PH4405
3. http://support.apple.com/kb/PH13977
Best. -
We have iPad2 and Macbook Pro. Both are registered to iTunes acct (same email address). We want to be able to use Facetime when she goes off to college. Any advise greatly appreciated!
On your Mac, launch FaceTime and then go to the menubar for FaceTime->Preferences.
Within Preferences for FaceTime, look for the entries under "You can be reached for calls at:" and click on "Add Another Email..."
Add another email address.
The iPad can now be used to "call" the Mac by trying to start a FaceTime connection to the alternate email address you just entered. The Mac can be used to call the iPad by trying to start a FaceTime connection to the primary email address associated with the iPad. -
I lost my ipod touch 4th generation at a party on saturday and I never went or registered for icloud and now I don't know how to track it down please helpp me!!!
Hi Vanessa,
Welcome to Apple Support Communities.
If you didn't enable Find my iPod touch, you won't be able to track it with iCloud. The article below provides more details and some suggestions that I hope will be helpful.
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/ht5668
If you did not enable Find My iPhone on your missing device
If you did not enable Find My iPhone before it was lost or stolen, you can't use it to locate or protect your device, but you can still follow these steps:
Change your iCloud password to ensure that no one else can use your device to delete or make changes to your iCloud data.
Report your lost or stolen device to local law enforcement and your wireless carrier. Apple doesn't track or flag lost or stolen products, but you can use My Support Profile (supportprofile.apple.com) to find a list of serial numbers for products that you've purchased or registered with your Apple ID.
Good Luck.
-Jason
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