Macbook Pro stopped working after installing updates

My friend has exactly the same macbook as I do, a few hours ago he did some software updates (more then 10). After his macbook restarted it go stuck in the grey screen with the apple logo. After 15minutes it automatically restarted again, and it keeps doing that...
We've tried safe mode boot, PRAM, and all the other stuff but nothing works. We're on vacation so we don't have the installation DVDs.
What should we do?
Thanks.

Hello faab:
Welcome to Apple discussions.
I am afraid to indicate that you probably will need to wait until you are back and have the software install DVD.
There is really no way to tell what happened. To fix it, however, you really need the DVDs.
Barry

Similar Messages

  • I have pluged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?

    I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
    if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
    because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
    can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
    Help.

    BB1B2,
    The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
    You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
    Sorry,
    Clinton

  • My Ipod touch email stopped working after installing Update

    my Ipod touch email stopped working after installing the latest firmware update from Apple what should I do?

    Hi, jewlssch. 
    Thank you for visiting Apple Support Communities.
    If the Mail application will not launch, I would recommend processing any available updates on your Mac Pro and test launching Mail.  If the issue persists, process a reinstall of Mavericks.
    Reinstall OS X
    http://support.apple.com/kb/PH10763
    Make sure to backup all of your data prior to reinstalling OS X 10.9.
    Back up your Mac
    http://support.apple.com/kb/PH11371
    Cheers,
    Jason

  • The volume keys on my MacBook Pro stop working after using headphones.

    The volume keys on my MacBook Pro recently stopped controling the volume after I've used headphones. I still have sound; I just can't make the volume increase or decrease. The mute, however, still works just fine. Because I have sound from the intenral speakers I know the computer doesn't think the headphones are still in the jack. A reboot fixes the problem, but as soon as I use headphones the problem starts up again. I want to fix this permanently.
    I don't know if this helps but all the other keys (brightness, play/pause, etc) still work. I recently had to reset the PRAM because my computer refused to sleep when the lid was shut. I've checked system preferences and everything seems to be in order.
    Can someone please help!?

    I found this advice on another thread after encountering the same problem - I did the reboot and it worked fine and dandy!
    I spoke with Applecare to fix my Macbook volume. Apparently there are pins inside the speaker/headphone jack that can get jammed. We fixed mine by doing some sort of reboot:
    Turn off laptop.
    Hold down the Option, Command, P, and R keys (all four at once, it's tricky!) and while holding down the four keys, turn on the computer. When you hear the second chime, release the four keys.
    This re-set the sound toggle to internal speakers. Now I'm afraid to insert headphones again, but I assume this reboot will work over and over.

  • HT5313 Time Machine stopped working after installing update 10.7.5

    Time Machine does not back up after installation of Mac OS X update 10.7.5. Anyone know if there a fix in progress.

    https://discussions.apple.com/thread/4324046?tstart=30

  • WiFi stops working after install of latest 10.8.5 update on MacBook 5,1 third time reinstall OS X

    WiFi stops working after install of latest 10.8.5 update on MacBook 5,1 third time reinstall OS.
    MB used as email and surfing tool when on vacation. Worked fine for months. Installed the latest security patch (update) and WiFi quit working. Two days later (still on vacation) WiFi started working again and worked fine for the next 2 days.
    Came home and formatted and reinstalled 10.8.5 and all was fine again. We are selling the MacBook and setup new user, everything worked fine.
    The update came up again so I decided to install it and WiFi instantly stopped working after the restart.
    Does anybody have any idea what is happening.
    Thanks

    Not really, although WiFi has been a longstanding problem for lots of people. I fix for some breaks others.
    However, if you are trying to sell it, you need to revert it back to the OS that shipped with it. You cannot sell your copy of Mountain Lion with the Mac. It is only licensed to you.
    You also need to include the system disks that came with the Mac. If it came with Leopard (10.5), and you have a Snow Leopard (10.6) disk, you can install that if you provide that disk also.

  • Autofill stopped working after installing latest OS Mountail Lion update Can anyone help? I've gone into preferences and

    Autofill has stopped working after installing latest update to OS X Mountail Lion (10.8). Latest of many problems with this OS - wish I had never upgraded to it. Can anyone help?

    Hi Eric, it is Safari but I thunk I've solved it by dragging the autofill into the safari toolbar and clicking on it when I want to use the fearture. Nothing else worked. this OS is a crock as far as I am concerned.

  • Macbook pro running slowly after installing Maverick.  Solutions?

    macbook pro running slowly after installing Maverick.  Solutions?

    Hello art02,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    If your Mac runs slowly
    http://support.apple.com/kb/PH10798
    If you find your Mac is running slowly, there are a number of potential causes that you can check.
    If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
    Best of luck,
    Mario

  • PS 6 beta stopped working - after installing my old tablet

    PS 6 beta stopped working - after installing my old tablet
    Just to let U know, everywhere else (GIMP,Paint etc) there is no problem,
    also tablet is fully working and operational,
    drivers are up to date,
    PS 6 beta brign an error 01 .
    Also say about contating support ...
    How can I constact support when I Dont have a license or serial number etc..
    since it ask me about it while trying to reach support.... pointless! mad!
    ? What now? should I trash my favorite tablet and buy some junk just because of this BUG?
    or will it be solved somehow?
    I do believe that nobody will even care about one human and none of programmers will update
    database of this program for older tablets,,, but JSUT TO LET U KNOW - its not working.
    and free software as GIMP is working just perfectly, and adobe **** is not even opening a program..

    oh well, as I mentioned my tablet is old, ( but i thought that new version of photoshop will contain also some parts from old ones for compability, as U said its not working like that o.o  ) is is Pentagram Duo Pen (USB)
       I uninstalled tablet drivers and adobe software and reinstalled again without tablet, now it's working so it was a driver that messed up all..
    Oh, the error code nr was : 1 
    i also was suprised but this is what I got from photoshop in error message the rest of it was about contacting adobe.com/support ..blahblahblah
    I am still not fully understanding how its possible that so well paid software is not compatble with my super old tablet while even stupid paint is..
    I am sure it is complicated, however as U see I am not able to anything else but operate with mouse.. or switch to linux and practice in gimp..
    if U wonna to take a look at the file of that driver i will post it here :
    (more files on http://download.pentagram.eu/en/drivers/graphic_tablets/duopen_usb/DuoPen_USB_Win2K_XP.zip)
    Cheers..
    ; Installation inf for Pentagram USB Tablet
    ; (c) Copyright 2000 Pentagram Pte Ltd
    [Version]
    Signature="$CHICAGO$"
    Class=Mouse
    ;Class=USB
    ;ClassGUID={36FC9E60-C465-11CF-8056-444553540000}
    provider=%MSFT%
    DriverVer=08/05/1999
    [SourceDisksNames]
    1="Pentagram USB Tablet Installation Disk",,,
    [SourceDisksFiles]
    MGUSBTAB.sys = 1
    MGUSBTAB.inf = 1
    wintab32.dll=1
    wtmgl.exe=1
    wtdata=1
    mgltab.cpl=1
    [Manufacturer]
    %MfgName%=ModelSection
    [ModelSection]
    %USB\VID_081A&PID_1000.DeviceDesc%=MGUSBTAB.Dev, USB\VID_081A&PID_1000
    ;[PreCopySection]
    ;HKR,,NoSetupUI,,1
    [DestinationDirs]
    MGUSBTAB.Files.Ext = 12,
    MGUSBTAB.Files.Inf = 17,
    MGUSBTAB.Copy             = 11,
    ; DIRID_SYSTEM
    [MGUSBTAB.Dev]
    CopyFiles=MGUSBTAB.Files.Ext, MGUSBTAB.Files.Inf, MGUSBTAB.Copy
    AddReg=MGUSBTAB.AddReg
    [MGUSBTAB.Dev.NT]
    CopyFiles=MGUSBTAB.Files.Ext, MGUSBTAB.Files.Inf, MGUSBTAB.Copy
    AddReg=MGUSBTAB.AddReg
    [MGUSBTAB.Dev.NT.Services]
    Addservice = MGUSBTAB, 0x00000002, MGUSBTAB.AddService
    [MGUSBTAB.AddService]
    DisplayName    = %MGUSBTABLET.SvcDesc%
    ServiceType    = 1                  ; SERVICE_KERNEL_DRIVER
    StartType      = 3                  ; SERVICE_DEMAND_START
    ErrorControl   = 1                  ; SERVICE_ERROR_NORMAL
    ServiceBinary  = %10%\System32\Drivers\MGUSBTAB.sys
    LoadOrderGroup = Base
    [MGUSBTAB.AddReg]
    HKR,,DevLoader,,*ntkern
    HKR,,NTMPDriver,,MGUSBTAB.sys
    ;HKLM,"System\Currentcontrolset\Services\mgusbtab\Parameters","MaximumTransferSize",0x1000 1,4096
    ;HKLM,"System\Currentcontrolset\Services\mgusbtab\Parameters","DebugLevel",0x10001,5
    HKLM,%JX_REGISTRY_PATH%,"NumberOfButtons",0x00010003,3
    HKLM,%JX_REGISTRY_PATH%,"SampleRate",0x00010003,100
    HKLM,%JX_REGISTRY_PATH%,"x1",0x00010001,0
    HKLM,%JX_REGISTRY_PATH%,"y1",0x00010001,0
    HKLM,%JX_REGISTRY_PATH%,"x2",0x00010001,15240
    HKLM,%JX_REGISTRY_PATH%,"y2",0x00010001,12700
    HKLM,%JX_REGISTRY_PATH%,"tabletMode",0x00010001,0
    HKLM,%JX_REGISTRY_PATH%,"xSens",0x00010001,32768
    HKLM,%JX_REGISTRY_PATH%,"ySens",0x00010001,32768
    HKLM,%JX_REGISTRY_PATH%,"clickThreshold",0x00010003,40
    HKLM,%JX_REGISTRY_PATH%,"x1Phys",0x00010001,0
    HKLM,%JX_REGISTRY_PATH%,"x2Phys",0x00010001,15240
    HKLM,%JX_REGISTRY_PATH%,"y1Phys",0x00010001,0
    HKLM,%JX_REGISTRY_PATH%,"y2Phys",0x00010001,12700
    HKLM,%JX_REGISTRY_PATH%,"mappings",0x00000000,"01 02 04 00 00 00 00 00 "
    HKLM,%JX_REGISTRY_PATH%,"parameter1",0x00000000,"µŇ¬šŤ–šŚß«žť“š‹Äß©šŤŚ–‘ßÎŃĎÉÄßąŤ’ž‹ĹßÉŇ ť†‹šßť–‘žŤ†"
    HKLM,SOFTWARE\Microsoft\Windows\CurrentVersion\Run,"wtmgl",0,"wtmgl.exe"
    ;for GUID
    ;HKLM,%JX_REGISTRY_PATH%,FriendlyName,,"Pentagram Serial Tablet"
    [MGUSBTAB.Files.Ext]
    MGUSBTAB.sys
    [MGUSBTAB.Files.Inf]
    MGUSBTAB.Inf
    [MGUSBTAB.Copy]
    wintab32.dll
    wtmgl.exe
    wtdata
    mgltab.cpl
    [Strings]
    MSFT="Microsoft"
    MfgName="Pentagram"
    USB\VID_081A&PID_1000.DeviceDesc="Pentagram USB Tablet"
    MGUSBTABLET.SvcDesc="USB Tablet driver"
    JX_REGISTRY_PATH="System\CurrentControlSet\Services\mgltab\Parameters"

  • My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

    My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

    I would do another SMC reset. If nothing changes you should take the computer in to an Apple store for a free diagnostic. You should make an appointment.
    http://www.apple.com/retail/geniusbar/

  • My hard drive on my MacBook Pro stopped working and I had to replace the hard drive.  I cannot get my playlists and photos to appear in my iTunes and iPhoto.  Does anyone know how to resolve this?

    My hard drive on my MacBook Pro stopped working and I had to replace the hard drive.  I cannot get my playlists and photos to appear in my iTunes and iPhoto.  Does anyone know how to resolve this?

    Peace Lilly wrote:
    ...  Will I loose everything if I connect the iphone to the itunes as a new device?
    To avoid that...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • Power adapter of my macbook pro stop working

    suddenly the power adapterr for my macbook pro stop working, the charger was working normally, anyone know of any evidence to verify its operation?

    Hi ..
    Try here >  Apple Portables: Troubleshooting MagSafe adapters

  • USB ports in my macbook pro stop working

    For a few months now the USB ports in my Macbook Pro stop working. The mouse is unable to move the pointer, therefore, I have to use the trackpad to select things. Then, when i try to shut it down it refuses to shut down, so I have to hold the on/off button to turn it off. When I turn on the laptop, the problem goes away. It's been happening more often for the last few weeks. Is there a problem with the software or is it the fact that I never used a base to raise the laptop, until recently, to let air in below so it doesnt heat up so much?
    Any help is appreciated.

    Hi h,
    Try an SMC Reset: http://support.apple.com/kb/HT3964

  • My Macbook Pro mid 2009 after installing mavricks restarts instead of shutdown !

    My Macbook Pro mid 2009 after installing mavricks restarts instead of shutdown !
    The strange also that after shut it down with the power button & close the laptop screen, If i connected the power cord the laptop start booting !
    I've reseted the SMC & PRAM but still the problem
    Also repaired the disk permissions !
    Please advice what shoudl i do ?
    Note: alot of times while the laptop in sleep mode i hear the fans !, and it goes very hot if i put it in my laptop bag in sleep mode !
    Regards
    My Mac info:
    - 15 inch.
    - Mid 2009
    - 2.8 Ghz Intel Core 2 Duo.
    - 8 GB 1067 MHz DDR3.
    - NVIDIA GeForce 9400M 256 MB + NVIDIA GeForce 9600M GT 512 MB.

    Classic kernel panics. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
    OS X About kernel panics,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics,
    How to troubleshoot a kernel panic, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • Generic PDF writer.  Stopped working after installing Yosemite.

    Generic PDF Writer stopped working after installing Yosemite.  Can anyone help??

    Yes, checked.  The system is up to date.

Maybe you are looking for