Macbook pro stuck at gray apple screen with spinnning wheel

My Macbook pro is stuck at the gray apple scrren with a spinning wheel. I noticed the internet was not working yesterday so I restarted and now can't get in.

Gray, Blue or White screen at boot, w/spinner/progress bar
Create a data recovery/undelete external boot drive

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  • 2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit, booted up single user, ran fsck -fy, mount -us /, reboot. Stuck on grey apple screen with spinning wheel forever now. Please help

    2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit; reboot stuck on grey apple screen. Booted as single user; ran fsck -fy; mount -us /; reboot. Still stuck on grey apple screen with spinning wheel.
    Any advice please?
    Thanks

    Run through this list of fixes, your solution is there
    Step by Step to fix your Mac

  • Macbook pro stuck at gray startup screen w/ apple and spinning dial

    Hi, every time I try to start my computer, it gets stuck at the gray screen w/ the apple logo and the dial just keeps spinning and spinning like it is loading or something, but nothing changes and I've waited for an hour. What should I do?

    First,
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    If this doesn't help (and it probably will not) then quit DU and return to the installer. Proceed with the OS X installation until you reach the screen where you select a destination drive. Select your hard drive then click on the Options button. Select the Erase and Install option then click on the OK button. Finish installing OS X.

  • I was updating my macbook pro and it restarted but didn't boot up.  It made it to the gray apple screen with a spinning wheel underneath it.  What do I do?

    I was updating my macbook pro and it restarted but didn't boot up.  It made it to the gray apple screen with a spinning wheel underneath it.  What do I do?

    This was happening to mine as well and I had to take it in a few times and they had to wipe it completely. If your computer is more that 5 years old, it may be that it is time for a new one. I suggest taking it in so they can diagnose it!

  • After Update to 10.5.8, stuck on Grey Apple screen with turning gear...

    After Update to 10.5.8, stuck on Grey Apple screen with turning gear... and it just stays there...
    Apparently I can't safe mode it
    Started it in verbose mode and it say disk02 i/o error
    Then I restarted it in single user mode, did a sbin/fsck -fy and it says that:
    *files have been modified*
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    I reboot and still the same problem.
    When I put in the install disk it says *cannot install in this drive* (was thinking about archive and reinstall, but I suppose not ) then when I repair and verify, it says All seems OK
    Yikes. Yikes!
    Please help.
    Message was edited for additional clarity by: BrzrKrk

    Well, I brought to the Apple Store's genius bar. Can't say enough about the experience... they archived and reinstalled... tried everything else and like sometimes happens, transfer of data can become corrupt in a spot that just makes things go haywire. So the Archive and Reinstall worked like a charm.
    Moreover, they replaced my Macbook's top board casing (don't know what else to call it..) (where you rest your hands to type) it was cracked and stuff... not under warranty, but they will replace it free due to design ... I am impressed and pleased... *and me? I am a cynical critic* still, they made the experience as painless and certainly pleasant as possible.
    For all who are having problems, I urge you to not damage the wall any further with continuous headbanging: make an appointment and definitely visit the Genius Bar. Your head will thank you

  • Macbook pro stuck/hangs at login screen ??

    Macbook pro stuck/hangs at login screen and no any controls while i restart last time..3 days before i found many solutions but no one is perfect like PRAM/SCM format command option+p+r and other many but no any perfect solution which can fixed my issue..please help me asap i am so much upset for that coz i am developer and there is many of the data ,  i also run windows on it win 7 so now i am running with that  i have latest 2011 mac OSX 10.7.5 with Core i5 ,4GB, 320 GB so please help me to resolve this issue i am waiting thanks in advan
    Regards,
    Muneeb
    Developer
    <Email Edited by Host>

    Macbook pro stuck/hangs at login screen and no any controls while i restart last time..3 days before i found many solutions but no one is perfect like PRAM/SCM format command option+p+r and other many but no any perfect solution which can fixed my issue..please help me asap i am so much upset for that coz i am developer and there is many of the data ,  i also run windows on it win 7 so now i am running with that  i have latest 2011 mac OSX 10.7.5 with Core i5 ,4GB, 320 GB so please help me to resolve this issue i am waiting thanks in advan
    Regards,
    Muneeb
    Developer
    <Email Edited by Host>

  • Airport Extreme card installed, eMac stuck on gray Apple screen at start-up

    I just installed an Airport Extreme card on my eMac (USB 2.0). When I try to boot, it gets stuck on the gray Apple screen, with the spinning gray "spokes." The card is pushed as far as it will go into the slot, and the antenna is all the way in as well. When I take the card out, the computer boots up fine. I tried installing the software first, but it doesn't appear to be installed after it does the required restart for new software. I'm not sure if I have the software already...
    At any rate, the biggest issue is that it won't boot past the gray screen. Any thoughts? (I have a version of Tiger, though I'm not sure exactly which because I'm sick of the un/install process at the moment, and am staring at the gray screen.)

    The card is pushed as far as it will go into the
    slot, and the antenna is all the way in as well. When
    I take the card out, the computer boots up fine. I
    tried installing the software first, but it doesn't
    appear to be installed after it does the required
    restart for new software.
    Hi, I have a 1GHz eMac ATI and had a problem installing my Airport Extreme card as well. It would boot fine, but the card would not connect. It turned out that the card was not seated properly and maybe this is something for you to look at.
    If you look at the Airport slot with the card and cover removed you will see the end of a black plastic guide bar on the right of the slot when viewed from the front of the machine. (Assuming the ATI eMac and USB 2.0 are the same in this regard) When the card and the aerial are fully seated home, the silver top of the aerial plug should be just about level with the front end of the black plastic bar, just a whisker or 2 sticking out. If it is more than this (more than say 1-2mm - 1/16th inch) then your card is not far enough in to be connected properly. Believe me I found this out through trial and error and there is not much difference between the right position and not.
    It is not just a matter of pushing harder, you need to wiggle it slightly up and down and push firmly with 2 fingers, one on each side so that the force is evenly distributed. Mine needed just a smidgeon more force than what it took to slide the machine back - try it a little bit at a time. Put it up against a wall so it doesn't slide back, but don't apply excessive force. Part of the problem is that is hard to get your fingers in there to do the job.
    Hope this helps.

  • G4 TiBook won't go past gray apple screen with spinning black wheel

    Hi,
    I am trying to get this machine to boot, and things are very strange.
    The latest development, which I'll start with, is that I just finished an install of Tiger on the machine. It gets to the gray Apple screen with the spinning cursor. However, the startup/welcome music to Tiger played in the background, and it started walking me through keyboard commands via Voiceover.
    1) It will boot off of a Tiger or Panther startup DVD/CD, and will install without incident.
    2) It will actually boot from the hard drive with a fresh install of OS 9.2.
    3) Another machine can boot the hard drive while the TiBook is in firewire target mode.
    4) I have tried a brand new hard drive, and have tried to boot other machines while they were in Firewire target mode - same behavior.
    5) I have tried resetting PMU, PRAM and NVRAM multiple times. Every time I boot into OF, the very top message is "NVRAM Corrupted" and it performs an init-vram command, to which it says "OK".
    6) Before all of this happened, the machine underwent an upgrade from Panther to Tiger. Everything was working fine (albeit slowly, since the hard drive was almost totally full) until PRAM and NVRAM were reset. After that, the only thing the machine has been able to do (with OS X on the drive) is boot to this gray splash screen.
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    I've tried booting up using Verbose mode as well as Safe mode. Doesn't make any difference. The only thing I have not tried is taking out the CMOS battery (which I don't yet know where it's at on this machine).
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    Thanks
    Erik

    Hi Erik,
    Every time I boot into OF, the very top message is "NVRAM Corrupted"
    Just one thought fwiw: I'm wondering if you have a bad cache. I can't remember if you can access your Apple Menu>About This Mac>More Info while booted to your install disc, but if so, see if your L2 and L3 cache are listed. If that doesn't work, again I don't remember if this will work, but while booted to FWTDM open Applications>Utilities>System Profiler on your Ti HD and see if caches are listed. Which Ti (CPU) do you have btw?
    If it does turn out to be a cache issue, not good news, as cache is incorporated into the logic board, and the "repair" is actually replacing the LB.

  • IMac freezes at apple screen with spinning wheel.

    Last night my iMac crashed. When I started it back up, it just stuck at the apple screen with the little spinning wheel. I took it to the Genius Bar and he said to just do a full OS reinstall.
    Does anyone have any other suggestions? I just want to make sure I've covered all the bases before I delete all my stuff. I've run disk utility (from the install disk) and I've also run the Hardware check program from the install disk. Any help would be appreciated greatly.

    Last night my iMac crashed. When I started it back up, it just stuck at the apple screen with the little spinning wheel. I took it to the Genius Bar and he said to just do a full OS reinstall.
    Does anyone have any other suggestions? I just want to make sure I've covered all the bases before I delete all my stuff. I've run disk utility (from the install disk) and I've also run the Hardware check program from the install disk. Any help would be appreciated greatly.

  • My macbook is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page what do i do?

    My macbook Pro is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page with language select what do i do? Also i dont have enough monet to go to the apple store to get it fix and another thing this happen after i tried to factory reset it without the disck uising coomans i found on youtube.Lastly befor doing the comands my macbook would open any applications and the finder would just blink on and off on the dock.
    Heres the link http://www.youtube.com/watch?v=Q5e5thk0O9o

    Shut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer.  Now reboot.
    If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again.  If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up.  At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver. 
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    If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode. 
    If the Mac starts up correctly, restart without pressing the "shift" key.
    If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
    If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
    Select your language.
    Once on the desktop, select Utility in the menu bar.
    Select Disk Utility.
    Select the disk or volume in the list of disks and volumes, and then click First Aid.
    Click Repair Disk.
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    Restart your computer when done.
    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
    Remove any 3rd party ram.
    Reinstall Leopard - This will install a "fresh" copy Leopard without archiving old system files but leaves the rest of your files in place.
    If you still want to restore your computer to factory level...
    Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
    To restore read the instructions in the Mac OS X v10.5 Leopard - Installation and Setup Guide  PDF

  • My macbook pro 2012 mac os x lion 10.7 stuck at apple logo with spinn wheel

    my macbook pro 2012 mac os x lion 10.7 stuck at apple logo with spinn whell and i held it for hours nothing happend so i tried to boot from recovery hd so i started mac and pressed option key ...so a screen appears telling recovery hd with bar for wifi connection selection then i put my wifi details and choose roc. hd it again booted with same apple logo with spin wheel...what to do now ....i haven't tried reseeting pvram..etc nvram..

    Hi there lakra,
    You may find the troubleshooting steps in the article below helpful.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    -Griff W. 

  • MacBook stuck at grey apple screen with spinning logo

    I have a 2010 White MacBook that is stuck at the grey apple screen with a spinning logo. This seems to have happened after I installed the newest version of iTunes. The system slowed down a lot and when I ran the system monitor It said all of the memory was being used up. I had to force shut down by holding the power key. Upon reboot, I got the grey apple logo screen, a spinning wheel, and a progress bar. The progress bar gets about a quarter of the way and disappears. The spinning wheel remains. Initially, I let it run for awhile. Nothing different happened. I took off the Mac jack adaptor, and replaced the battery. Nothing happened. I kept trying to start it up and one time it worked. I backed up my files to two external hds via time machine.
    Upon the next boot, i have been stuck at the grey apple logo screen, spinning wheel, and progress bar. Each time the progress bar remains and then disappears after going about a quarter of the way. I have tried cmd-D, cmd-s,cmd-opt-p-r, cmd-v but I don't think any of those work (I don't know of i'm doing them right) . It just stays on the grey apple logo screen. I tried using the option button at the startup and it goes to a lock screen. I typed in the administrator name. That didn't work. I tried the apple password. That didn't work. I tried every password that I know. None work.
    What can I do to fix this?
    Thank you.

    See if this Apple note will help. When it gets to Disk Utility, boot holding the command and r keys down so you get into recovery mode, and run Disk Utility from there. Assume you have OS X 10.7 or later. If you're still on OS X 10.6, then follow directions to boot off the OS X DVD sent with your system or a retail OS X 10.6 DVD.

  • Screen stuck on grey apple screen with a loading sign

    I thought i had lost my charger and i wasnt willing to fork out the money to buy one for awhile. During a recent move i found it. I charged it up but when i got to my login screen i kept trying to type my password and it wouldnt except it. After looking online i found several posts about click buttons i dont remember what exactly i clicked but it was along the lines of " option and the R key" Another screen popped up and it had several options one of which was to try to do a back up/ restore it through timemachine. I treid that and it wasnt working. I went back to the screen and saw an option that said install the lion thing. i tried that and it didnt work. I was frustrated so i decided it would be best to just shut down my computer and try again when i was less riled up. Well now it has been stuck on the grey apple screen with a loading sign under it for atleast a day now if not longer. I have no idea what to do. I'm not sure if i have apple care or not. Oh and not really sure what operating system i was using.

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

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    I want to buy a new computer but not until I get another bill or two paid off.
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    Thanks for the links and your suggestions. The genius at the Apple Genius bar was unable to start my computer either until he hooked up an ex-hard drive. Once he started through his drive and saw all my contents still on my computer, he did the tests and nothing was flagged as a problem. He sent me home with instructions to re-install my Tiger OS.
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