Macbook Pro stuck at white screen on startup.  HELP!

Right when i turn on my macbook pro, it plays the startup sound and gets stuck on the white screen. I can hear it running my cd right when the computer starts up. no matter what i do, i cannot get out of the white screen. it just stays there. same thing every reboot. Whats going on???
HELP ME!

Hi, I had this exact same problem with my 15in mbp just before Christmas. I shut it down one afternoon, and then later in the day switched it back on. It wouldn't boot past the white/grey screen. It wouldn't even get as far as the apple symbol. I tried to start it up several times, but to no avail.
I called up apple support, and they had me run through various keyboard combinations at start up. Nothing worked. According to my observations and the apple telephone operator's knowledge, it was as if the keyboard wasn't booting up at all during the startup sequence, hence it was not responding to the key combinations. There was no fix available over the phone and the advice given to me was to take it to an Apple Store to have the keyboard replaced. Living in Prague Czech Rep, as I am, there is no apple store, only one reseller, which I resolved to take my mbp to the next day.
However, before the night was up, I decided to to do one more thing. According to my (less-than-Vulcan) logic, since I was taking it to be opened up, and knowing that since the dawn of time, hitting machines has seemed to give them a new lease of life, I decided to see what a sharp thump to the side of the computer might do. It wasn't overly forceful, just enough to make me feel satisfied. Would you believe it, the **** thing started up the next second I pushed the power button!
Well, I had many weeks of uninterrupted, blissful computer use until a few days ago. If you haven't heard, quite a few mbp users have been reporting cases of unresponsive keyboards and trackpads whilst running leopard, leading to kernel panics and I have now unwillingly joined their ranks. I am in no way an authority on computers (I think that's rather obvious from my repair technique mentioned above) but I have a suspicion that my little episode last Christmas is related to the current issue of the internal keyboard and trackpad becoming unresponsive, so I'd watch out for that in the future once you're able to get your laptop up and running again. There doesn't seem to be much information as to why this is happening, but for my part, I've found that it's more frequent if pressure is placed underneath the battery, and less frequent under Tiger than Leopard.
I really hope, you're able to get your mbp up and running again. I know how utterly frustrating it is when it's not working and you have no idea why.

Similar Messages

  • Macbook pro stuck at white screen.

    My macbook pro is stuck at a white screen and doesnt boot. I tried resetting, tried to safe boot by pressing shift, nothing works,. It is stuck in white screen. Pls help.

    If you cannot select Recovery HD at startup, problem is serious enough to take the MBP
    to the nearest Apple store. They will help to resolve the issue.
    Have you tried pressing option key down while starting the MBP?
    Probably that has been tried already.
    Best.

  • 2011 Macbook Pro Stuck on White Screen and Won't Shut Down

    Greetings,
    I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
    Thanks.

    thecloakedone wrote:
    I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
                                                      *Audacity
                                                      *CleanMyMac
                                                      *Mirage
                                                      *Handbrake
                                                      *MiroVideoConverter
                                                      *RecBoot
                                                      *SuperDocker
                                                      *PlistEditPro
    That's all. Everything else is either from Apple, Adobe, or is downloaded from the app store.
    Were you using any of them when the issue occurred (or just prior to it)?
    Have you looked for updates on all of them?
    If you want to do some digging, open Console and look at the logs at, and just prior to, the time of the issue.

  • MacBook Pro stuck on white screen with apple logo. HELP!!

    For the past few days my MacBook Pro has been stuck on a white screen with the apple logo and I have tried everything. Does anybody know what I can to to get it to work normally again ?

    Read over these articles for possible solutions:
    http://support.apple.com/kb/ts2570
    https://discussions.apple.com/docs/DOC-5282
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • MacBook pro stuck at white screen right after the chime.

    Hi, yesterday I partitioned my hard drive and made a different partition titled backtrack 5. I inserted the backtrack live DVD into my MacBook Withe the option at boot and it installed on that exact partition. Then I exited opted Mac sox again. Browsed the web a little. Then a little Netflix. Then I turned it off. Today I am trying to turn it on and well its stuck at the white screen after the boot. No apple logo, no world logo. Nothing. Just a white screen. I tried doing command r, option, shift. Nothing helped and there is still a DVD stuck inside and I can't do anything to eject it. So I don't know what to do. Please help. Please.

    To get the stuck cd out of the sick Mac, reboot holding the trackpad button down, this should force a hardware eject.
    Next your going to need another Mac on 10.7 with a Superdrive and cd's.
    Your going to burn a cd of the EFI firmware, but you MUST know your exact make and model.
    Download it here
    https://support.apple.com/kb/HT1237
    These are the instructions how to install the EFI firmware
    https://support.apple.com/kb/HT2213
    Now what this will do is put the correct firmware into the boot memory, which hopefully should hopefully allow you to command r boot into Recovery.
    I don't know if this will write to the EFI parititon or not, replacing the hosed up mess there or not, you'll find out.
    If you get into Recovery, your going to need to do this if you don't have a backup of your personal data off the machine.:
    Create a data recovery, undelete boot drive

  • Macbook Pro stuck on white screen/Grey apple logo

    I have tried all i know to get this thing back to my desktop.
    It will just sit at the White loadup screen with the progress circle spinning for hours and hours.
    I've tried resetting PRAM, I've tried starting it in safe mode and neither of those worked
    I inserted the original mac os x disc and held down C...spit the disk back out while displaying a "?" inside of a grey folder. Any suggestions?

    Hi c,
    If you can get it to boot from the install disc again (just keep trying), run Repair Disk (and also check S.M.A.R.T. status while you're in Disk Utility).
    Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).
    If the HD has issues, it may be that the optical drive has issues too, and as iV stated, cleaning it would be a good start.
    If the HD is good, it still could be the optical drive, but I'd also try running Apple Hardware Test from the install disc.
    RAM and the logic board are also suspects.
    Message was edited by: tjk

  • MacBook Pro stuck on white screen.

    Has a grey apple logo, a spinner, and a loading bar. Bar fills but spinner keeps going and screen doesn't change. Already tried a safe boot and a NVRAM/PRAM reset.

    It's attempting to repair the drive and it can't.
    Run through the rest of this list
    Step by Step to fix your Mac

  • Macbook pro boots to white screen and a ?

    macbook pro boots to white screen and a ?

    Gus@MaggiesFarm,
    try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now?

  • Macbook pro show only white screen.

    Hello,
    Just one month ago, i got macbook pro,
    Recently i installed windows 8 on macbook and i made three partition by Disk Utility. Whatever it was working perfetly.
    After that i start windows 8 and tried to deleted number three partition by administration tool from windows. After that all partition shown yellow colour, then i resart the macbook pro. But now macbook pro only show white screen.
    I holded option key, their only show window partition, no Recovery HD. On my macbook pro i have many important which i do not want to lose data.
    Macbook Pro Model No: A1286, OS X: 10.6 (May be), 2.6GHz processor
    I am new user of mac. Please give me easy solution for me.
    I am live in Bangladesh. Is there any service center of MacBook? if there has, it gives free service for my problem.
    Shomon

    Follow these documents.
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/TS1440
    http://support.apple.com/kb/HT1455
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/HT1379
    http://support.apple.com/kb/ht1379
    http://support.apple.com/kb/HT1509
    If you get a external USB or Firewire drive, you can hold c and boot off the installer disk #1 that comes with your computer, the second screen in is a Utilities Menu and Disk Utility.
    Select the EXTERNAL DRIVE and Erase, format HFS+ Journaled GUID partition.
    When that's completed quit Disk Utility and your back in the OS X installer, install OS X on the EXTERNAL DRIVE.
    When that's complete quit and reboot hold down the OPTION KEY and select the External drive to boot from.
    Now GRAB THOSE FILES!!! 
    After that you can do what you want to the boot drive, if you can't fix it, you can always install OS X again (without formatting) and it should leave your programs and files alone. But if something goes wrong you have a copy on the external drive.
    If for some reason you can't access your internal drive, either booted from the install disk in Disk Utility or via the external drive, it's possible your hard drive died.

  • My imac 27 inch is stuck on white screen at startup why?

    How come my imac is stuck on white screen?

    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there.
    If that doesn't help, reinstall the OS.

  • MacBook Pro Stuck At Login Screen Showing White Screen.

    Hello.
    I recently got a MacBook Pro 13" with Mac OS X Lion.
    After I installed some updates and software, i rebooted and now its stuck
    at the login screen with a white screen. I can still move the mouse but nothing happens.
    I tried to restore my Mac, but it requires an internet connection. My network
    is setup as non-DHCP. I have to setup a manual IP address, but there aren`t any settings to do that.
    Is there any way to restore Mac OS X without an internet connection?
    Thank you for your answers.

    The  only way to use Lion Recovery is with an internet connection.

  • MacBook pro stuck on white loading screen, help please.

    Hi guys, yesterday I was playing on my MacBook pro and all of a sudden the screen went black and it turned off. Once trying to turn my laptop back on it was just stuck on the white loading screen with the appe logo and loading wheel. I've been surfing around the forum and tried some things that others have said worked for them but none seems to work for me, so I decided to create a question so I can get more personal help. I don't have any installation CDs for the MacBook, either which I know makes things more difficult but hopefully ill be able to solve this some other way. Please help if you can!

    jenan123 wrote:
    I have the same problem. We need hellp here.
    I can't help the other person, it's a old post and it sounds like they had a hardware issue anyway, which we can't fix here.
    If you can start a new discussion in the MacBook forum and describe your problem in detail, perhaps we can assist.
    The system works via email responses/notification and rewards points, but only for the original poster.
    jenan123 wrote:
    WHy is this forum if noone seems to care to answer
    We are other Mac users who volunteer our time, we recieve nothing from Apple.
    Sometimes if the poster posts at the wrong time of day (not day time USA/Europe, their post can drop off or be missed.

  • HELP! my MacBook 13 inch stuck at white screen on startup

    My Mac book 13 inch, running ox leopard, hung on startup with a white screen. I tried holding option, it come up only my mouse pointer, no windows partition nor my apple partition, next I tried holding shift, it's just stuck forever,! After that I tried inserting my ox leopard disk into the com, and Tried holding option again, it's shows my ox leopard cd and I try boot from cd, from there it just stuck in booting from cd. Help me please. Ty!!

    For clarity, bringing up the Apple hardware test isn't booting to the operating system on the OS X DVD. You should use the original OS X DVD that came with your system that says 'AHT Version x.x' in small print on the label. Insert, boot holding the alt/option key, and choose the Apple hardware test. If that works, you want to run the extended test, which can take over an hour.

  • Macbook stuck at white screen on startup

    Whenever I on my MacBook it gives off this white screen as seen in the pic. I tried command+r and holding down the option key on startup but it still leads me to this white screen. Help please and thanks on advance.

    Mac OS X: Gray screen appears during startup - Apple Support
    Intel-based Mac: Startup sequence and error codes, symbols - Apple Support
    I think you'd better off making Genius Bar appointment and show them your problem.

  • New MacBook stuck at white screen on startup

    My 1.83 GHz MacBook arrived today, and I pressed the power button for the first time. Heard the chime, saw the screen backlight turn on. And then nothing. No Apple logo, nothing.
    The system is loading just fine, and after a little while I hear a female voice saying 'English' -- that must be the language selection screen, which I can't see, because the screen is still a bright white rectangle, nothing else.
    I called AppleCare and following their instructions reset the PRAM, and the PMU. Tried loading the Install DVD. Result is invariably: a blank, white screen.
    After a while, the bright white screen dims. That's the screensaver. O irony!
    AppleCare gave up and told me I needed to order a new one. Or get my money back. This means waiting another two weeks, as white MacBooks are not in stock in the Netherlands, yet, and have to be shipped here from China.
    If anyone can think of a way to try and remedy this before sending the MacBook back, please let me know.
    MacBook 1.83 GHz, 1 GB RAM   Mac OS X (10.4.6)  

    I had the very same thing happen to me with the first Macbook I bought.
    I drove 40 minutes to the Applestore and 40 minutes back with a nice new white 1.83 Macbook, turned it on, began the setup process just as happily as could be when suddenly the screen bled to white - entirely white. I couldn't get it back so I could see anything. The thing was useless less than an hour after I bought it.
    I called the Apple store and they told me that I would have to set an appt with the Mac "Genius", which wasn't going to be for a couple of days. I told them that this situation didn't take a genius to figure out - it's broken. Then they told me that I had to call Applecare and probably send it back. Whatever happened, the guy at the Apple store said they wouldn't swap it out.
    I called Applecare and ran through the battery of tests that you described and was told by the man that I should take it back to the store (though he couldn't guarantee that they would swap it - but it was worth a try). So I did. The guy with whom I talked on the phone at the store was rather irritated when his superior read the notes input by the Applecare guy, which suggested a swap. She swapped it out and the new one has been just fine.
    All of this was within two hours. Irritating and time consuming but at least they corrected the issue the way they should have.

Maybe you are looking for

  • Enter a true account assignment object with revenues while reversing FB08

    Hi All When I am reversing the document through FB08 I am getting the warning messege "Enter a true account assignment object with revenues" Message no. KI166 Diagnosis You made an account assignment for 31211100, a revenue element, in controlling ar

  • ICloud sync with Outlook 2007 on my Win 7 PC fails.

    Outlook Connector is linked to my Hotmail account. The email still arrives every day, so I asume that this is OK. iPhone 4S iCloud settings are: Contacts "On", Calendars "On", Reminders "On", Bookmarks "On". The Account is my Hotmail account. WiFi is

  • Does the 2012 Mac mini come with iWork?

    Does the 2012 Mac mini come with iWork?

  • Best way to produce good quality DVDs?

    Hi, Am using FCE, external LaCie DVD burner and Toast. When I convert a FCE project to quicktime, then transfer to DVD, using an external LaCie burner and Toast, the resulting quality is very poor. I had previously thought this was just par for the c

  • SAP Download Assiatance for a Certified SAP SD User

    Dear Gurus, I am a SAP SD ECC 6.0 Certified Consultant, which I recently finished from Siemens, Bangalore-India with 82% Marks on 7th November 2008. my ID is S0005912932 I am intensified SAP Aspirant. My problem is that, presently I am working with a