Macbook pro stuck at white screen.

My macbook pro is stuck at a white screen and doesnt boot. I tried resetting, tried to safe boot by pressing shift, nothing works,. It is stuck in white screen. Pls help.

If you cannot select Recovery HD at startup, problem is serious enough to take the MBP
to the nearest Apple store. They will help to resolve the issue.
Have you tried pressing option key down while starting the MBP?
Probably that has been tried already.
Best.

Similar Messages

2011 Macbook Pro Stuck on White Screen and Won't Shut Down

Greetings,
I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
Thanks.

thecloakedone wrote:
I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
                                                  *Audacity
                                                  *CleanMyMac
                                                  *Mirage
                                                  *Handbrake
                                                  *MiroVideoConverter
                                                  *RecBoot
                                                  *SuperDocker
                                                  *PlistEditPro
That's all. Everything else is either from Apple, Adobe, or is downloaded from the app store.
Were you using any of them when the issue occurred (or just prior to it)?
Have you looked for updates on all of them?
If you want to do some digging, open Console and look at the logs at, and just prior to, the time of the issue.

Macbook Pro stuck at white screen on startup. HELP!

Right when i turn on my macbook pro, it plays the startup sound and gets stuck on the white screen. I can hear it running my cd right when the computer starts up. no matter what i do, i cannot get out of the white screen. it just stays there. same thing every reboot. Whats going on???
HELP ME!

Hi, I had this exact same problem with my 15in mbp just before Christmas. I shut it down one afternoon, and then later in the day switched it back on. It wouldn't boot past the white/grey screen. It wouldn't even get as far as the apple symbol. I tried to start it up several times, but to no avail.
I called up apple support, and they had me run through various keyboard combinations at start up. Nothing worked. According to my observations and the apple telephone operator's knowledge, it was as if the keyboard wasn't booting up at all during the startup sequence, hence it was not responding to the key combinations. There was no fix available over the phone and the advice given to me was to take it to an Apple Store to have the keyboard replaced. Living in Prague Czech Rep, as I am, there is no apple store, only one reseller, which I resolved to take my mbp to the next day.
However, before the night was up, I decided to to do one more thing. According to my (less-than-Vulcan) logic, since I was taking it to be opened up, and knowing that since the dawn of time, hitting machines has seemed to give them a new lease of life, I decided to see what a sharp thump to the side of the computer might do. It wasn't overly forceful, just enough to make me feel satisfied. Would you believe it, the **** thing started up the next second I pushed the power button!
Well, I had many weeks of uninterrupted, blissful computer use until a few days ago. If you haven't heard, quite a few mbp users have been reporting cases of unresponsive keyboards and trackpads whilst running leopard, leading to kernel panics and I have now unwillingly joined their ranks. I am in no way an authority on computers (I think that's rather obvious from my repair technique mentioned above) but I have a suspicion that my little episode last Christmas is related to the current issue of the internal keyboard and trackpad becoming unresponsive, so I'd watch out for that in the future once you're able to get your laptop up and running again. There doesn't seem to be much information as to why this is happening, but for my part, I've found that it's more frequent if pressure is placed underneath the battery, and less frequent under Tiger than Leopard.
I really hope, you're able to get your mbp up and running again. I know how utterly frustrating it is when it's not working and you have no idea why.

MacBook Pro stuck on white screen with apple logo. HELP!!

For the past few days my MacBook Pro has been stuck on a white screen with the apple logo and I have tried everything. Does anybody know what I can to to get it to work normally again ?

Read over these articles for possible solutions:
http://support.apple.com/kb/ts2570
https://discussions.apple.com/docs/DOC-5282
https://discussions.apple.com/docs/DOC-3353
Ciao.

MacBook pro stuck at white screen right after the chime.

Hi, yesterday I partitioned my hard drive and made a different partition titled backtrack 5. I inserted the backtrack live DVD into my MacBook Withe the option at boot and it installed on that exact partition. Then I exited opted Mac sox again. Browsed the web a little. Then a little Netflix. Then I turned it off. Today I am trying to turn it on and well its stuck at the white screen after the boot. No apple logo, no world logo. Nothing. Just a white screen. I tried doing command r, option, shift. Nothing helped and there is still a DVD stuck inside and I can't do anything to eject it. So I don't know what to do. Please help. Please.

To get the stuck cd out of the sick Mac, reboot holding the trackpad button down, this should force a hardware eject.
Next your going to need another Mac on 10.7 with a Superdrive and cd's.
Your going to burn a cd of the EFI firmware, but you MUST know your exact make and model.
Download it here
https://support.apple.com/kb/HT1237
These are the instructions how to install the EFI firmware
https://support.apple.com/kb/HT2213
Now what this will do is put the correct firmware into the boot memory, which hopefully should hopefully allow you to command r boot into Recovery.
I don't know if this will write to the EFI parititon or not, replacing the hosed up mess there or not, you'll find out.
If you get into Recovery, your going to need to do this if you don't have a backup of your personal data off the machine.:
Create a data recovery, undelete boot drive

Macbook Pro stuck on white screen/Grey apple logo

I have tried all i know to get this thing back to my desktop.
It will just sit at the White loadup screen with the progress circle spinning for hours and hours.
I've tried resetting PRAM, I've tried starting it in safe mode and neither of those worked
I inserted the original mac os x disc and held down C...spit the disk back out while displaying a "?" inside of a grey folder. Any suggestions?

Hi c,
If you can get it to boot from the install disc again (just keep trying), run Repair Disk (and also check S.M.A.R.T. status while you're in Disk Utility).
Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).
If the HD has issues, it may be that the optical drive has issues too, and as iV stated, cleaning it would be a good start.
If the HD is good, it still could be the optical drive, but I'd also try running Apple Hardware Test from the install disc.
RAM and the logic board are also suspects.
Message was edited by: tjk

MacBook Pro stuck on white screen.

Has a grey apple logo, a spinner, and a loading bar. Bar fills but spinner keeps going and screen doesn't change. Already tried a safe boot and a NVRAM/PRAM reset.

It's attempting to repair the drive and it can't.
Run through the rest of this list
Step by Step to fix your Mac

Macbook pro boots to white screen and a ?

macbook pro boots to white screen and a ?

Gus@MaggiesFarm,
try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now?

Macbook pro show only white screen.

Hello,
Just one month ago, i got macbook pro,
Recently i installed windows 8 on macbook and i made three partition by Disk Utility. Whatever it was working perfetly.
After that i start windows 8 and tried to deleted number three partition by administration tool from windows. After that all partition shown yellow colour, then i resart the macbook pro. But now macbook pro only show white screen.
I holded option key, their only show window partition, no Recovery HD. On my macbook pro i have many important which i do not want to lose data.
Macbook Pro Model No: A1286, OS X: 10.6 (May be), 2.6GHz processor
I am new user of mac. Please give me easy solution for me.
I am live in Bangladesh. Is there any service center of MacBook? if there has, it gives free service for my problem.
Shomon

Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT1509
If you get a external USB or Firewire drive, you can hold c and boot off the installer disk #1 that comes with your computer, the second screen in is a Utilities Menu and Disk Utility.
Select the EXTERNAL DRIVE and Erase, format HFS+ Journaled GUID partition.
When that's completed quit Disk Utility and your back in the OS X installer, install OS X on the EXTERNAL DRIVE.
When that's complete quit and reboot hold down the OPTION KEY and select the External drive to boot from.
Now GRAB THOSE FILES!!!
After that you can do what you want to the boot drive, if you can't fix it, you can always install OS X again (without formatting) and it should leave your programs and files alone. But if something goes wrong you have a copy on the external drive.
If for some reason you can't access your internal drive, either booted from the install disk in Disk Utility or via the external drive, it's possible your hard drive died.

MacBook Pro Stuck At Login Screen Showing White Screen.

Hello.
I recently got a MacBook Pro 13" with Mac OS X Lion.
After I installed some updates and software, i rebooted and now its stuck
at the login screen with a white screen. I can still move the mouse but nothing happens.
I tried to restore my Mac, but it requires an internet connection. My network
is setup as non-DHCP. I have to setup a manual IP address, but there aren`t any settings to do that.
Is there any way to restore Mac OS X without an internet connection?
Thank you for your answers.

The only way to use Lion Recovery is with an internet connection.

MacBook pro stuck on white loading screen, help please.

Hi guys, yesterday I was playing on my MacBook pro and all of a sudden the screen went black and it turned off. Once trying to turn my laptop back on it was just stuck on the white loading screen with the appe logo and loading wheel. I've been surfing around the forum and tried some things that others have said worked for them but none seems to work for me, so I decided to create a question so I can get more personal help. I don't have any installation CDs for the MacBook, either which I know makes things more difficult but hopefully ill be able to solve this some other way. Please help if you can!

jenan123 wrote:
I have the same problem. We need hellp here.
I can't help the other person, it's a old post and it sounds like they had a hardware issue anyway, which we can't fix here.
If you can start a new discussion in the MacBook forum and describe your problem in detail, perhaps we can assist.
The system works via email responses/notification and rewards points, but only for the original poster.
jenan123 wrote:
WHy is this forum if noone seems to care to answer
We are other Mac users who volunteer our time, we recieve nothing from Apple.
Sometimes if the poster posts at the wrong time of day (not day time USA/Europe, their post can drop off or be missed.

I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present. Need help?

I have a 13 inch MacBook Pro (2009). Recently I bought an extended hard drive because I had used up the memory on my iDisk. As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down. Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display. Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains. I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this. I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro. So could someone on here please help me? It would be greatly appreciated & I thank you in advance!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

2006 PRO STUCK ON WHITE SCREEN AT BOOTUP

Thanks in advance for the help. I tried booting up my pro that had shut down after battery drained. Battery does not really hold much of a charge. After booting up it was delayed on white screen with grey apple. At one point it started up, so I stuck in CD I needed to access. Then it shut down, next getting stuck on grey apple screen and starting to shut off and on automatically, never fully booting up. Now it is stuck on just a white screen when I turn it on. I really need to get this CD out asap, and also figure out why my computer won't start.
I tried resetting PRAM, taking out battery, and starting up holding command-option O-F. Nothing is working and I am stuck on this white screen. I would love to try and reboot using start up disk but my CD is stuck in there. It has latest OSX installed.
Any suggestions?, Thanks!

Now computer works, but when I try to verify disk now I get this message:
Verifying volume “Macbook Pro”
Performing live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Missing thread record (id = 36033032)
Missing thread record (id = 36214918)
Missing thread record (id = 36580579)
Incorrect number of thread records
Checking multi-linked files.
Checking catalog hierarchy.
Invalid volume file count
(It should be 561821 instead of 561844)
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macbook Pro was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
Any idea what I can do?
Tried to start with Mac OS X installation disk with no luck...
Thanks

Macbook Pro Boot Issue, White Screen with Apple

Having a similar issue with my macbook pro. When I press the power button, a white screen appears with an apple icon in the middle and a small cirle on the bottom that is like a timer. I thought that the computer might be downloading something, but I left it on for hours and the computer didn't get out of that mode. I have tried several things such as the installation cd, first aid repair, but both said repairs weren't needed and that the drives were fine. Any suggestions on why the computer is doing this? It's been several days and I shut if off, leave it off for an entire day and when I turn it on, the same screen with the apple appears and nothing else.
Any ideas are appreciated!
Thank you!

Hi Claudiat :
You could try a SMU reset, which may solve your problem,
from Apple:
MacBook, MacBook Pro
If the computer is on, turn it off.
Disconnect the AC Adapter and remove the computer's battery.
Press and hold down the power button for 5 seconds and then release the button.
Reconnect the battery and AC Adapter.
Press the Power button to restart the computer.
More info here:
http://docs.info.apple.com/article.html?artnum=303319
-Robert

Macbook pro has a white screen and is basically not allowing me to do anything.

My sisters macbook pro has a blank white/grey screen for some reason. We have been at school all day, we come home to find a small dent on the right of the trackpad, but the laptop had been closed all day. I have already looked at other peoples discussions talking about restarting and putting the Mac OS disc to reinstall and things like that... But the laptop is not allowing me to eject, or put anything in it. I have clicked on all different combination of buttons but still the white/grey screen. There is a disturbing whurring sound when the laptop starts up, almost like a small scratching noise and something has definetley been broken. I put the charger in and the small light goes orange teling us its not completley done for.
Has this happened to anyone else before?!
And we really need some HELP !!

Rebeccaogun wrote:
...find a small dent on the right of the trackpad, but the laptop had been closed all day.
The lid was opened and something was dropped on it is my guess.
You'll have to take it in, user damage is not covered by AppleCare/warranty.

Macbook pro stuck at white screen.

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