MacBook Pro stuck on blue screen

Hi,
i was was using my computer when the screen went brown and striped. I **** down and restarted and the screen is now stuck on blue. I don't have the original software disc and my disc drive is broken. What can I do?
thank you

Try "Starting up in Safe Mode".
http://support.apple.com/kb/ht1564
Best.

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Mid 2010 MacBook Pro: Will randomly blue-screen and Safari repeatedly crashes.

I bought my MacBook Pro in June/July of last year, and it has worked perfectly fine up to this point. However, for the past 2 months or so, my computer will randomly go to a blue screen and log me out. Also, Safari will crash several times (it had never crashed on me until the blue-screen problem started. Both of these issues surfaced at the same time). For the most part, the blue-screening problem only happens when I'm using the internet, but sometimes it will happen when I am offline as well. This is an infrequent/inconsistent problem, though. It will blue-screen and Safari will crash one week, but then it will be perfectly fine for the next three or four weeks. What's wrong/how do I fix it?

Hi JRC8.8,
It sounds like you have been on the right track in trying to troubleshoot this issue. You may want to see if your MacBook Pro will boot directly to the Apple Hardware Test, as outlined in the following article:
Apple Support: Using Apple Hardware Test
http://support.apple.com/kb/ht1509
Regards,
- Brenden

MacBook Pro hanging with blue screen and spinner after installing Software Update

Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
I was wondering what should I do? Do a force restart? Or leave it overnight?
Also, where can I find any information on what error is causing this issue?
I appreciate your responses and help.
By the way, I installed Mac OS X from a USB stick that has the original image of the disk installer that came bundled with my computer.

Kappy wrote:
Force a shutdown. Do not restart yet, but first do the following:
Repair the Hard Drive
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Next, boot into Safe Mode then restart normally.
Hi Kappy,
Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

2011 Macbook Pro Stuck on White Screen and Won't Shut Down

Greetings,
I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
Thanks.

thecloakedone wrote:
I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
                                                  *Audacity
                                                  *CleanMyMac
                                                  *Mirage
                                                  *Handbrake
                                                  *MiroVideoConverter
                                                  *RecBoot
                                                  *SuperDocker
                                                  *PlistEditPro
That's all. Everything else is either from Apple, Adobe, or is downloaded from the app store.
Were you using any of them when the issue occurred (or just prior to it)?
Have you looked for updates on all of them?
If you want to do some digging, open Console and look at the logs at, and just prior to, the time of the issue.

My 2014 MacBook Pro stuck on grey screen since trying to update software over an hour ago

My 2012 MacBook Pro has been stuck on the grey screen for more than hour since I tried updating the software.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Yosemite - MacBook Pro: Boot loop/Blue screen

Hi, I've been running Yosemite on my MacBook Pro for about a week now, then while using it yesterday the screen randomly went blue with black lines through it.
At the time I was playing a beta version of Football Manager 2015, so I thought that it was an error with the game. I forced a shutdown and left it for a minute or so. I turned it back on and now it continues to reboot itself during the status bar on startup (after about 40%).
I have already tried a couple of solutions:
Command + R: Blue screen
Command + Shift: White screen freeze during status bar startup
Option key: brings up Recovery but after clicking that the screen goes blue.
Command + Option + P + R: Still reboots. No change
Any suggestions/knowledge would be greatly appreciated.
Thanks.

I Have the same problem. Did you find a solution .

Macbook pro hangs on blue screen at startup

I've been having intermittent problems with my Macbook Pro starting up, but this is the first time it's completely failed to start up: I get the startup sound, the grey screen with apple logo, and then it just hangs on a blue screen, with a grey startup dial, and nothing happens. It was working fine up until this evening; it's confusing to say this, but it seems to have moods where startup is an issue. But I have taken it in several times for this very problem: the first time, they replaced my hard drive, the second I was told to reinstall OS X, and then add software back one program at a time. All I had on this machine was Adobe Creative Suite 4, nothing which would cause any issues. I don't even have any fonts on this machine!
Desperate to know what might be the problem; I've tried a few of the basic troubleshooting work arounds and none of them are working. Does anyone know what the issue could be?
Help!

Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT1509
If you get a external USB or Firewire drive, you can hold c and boot off the installer disk #1 that comes with your computer, the second screen in is a Utilities Menu and Disk Utility.
Select the EXTERNAL DRIVE and Erase, format HFS+ Journaled GUID partition.
When that's completed quit Disk Utility and your back in the OS X installer, install OS X on the EXTERNAL DRIVE.
When that's complete quit and reboot hold down the OPTION KEY and select the External drive to boot from.
Now GRAB THOSE FILES!!!
After that you can do what you want to the boot drive, if you can't fix it, you can always install OS X again (without formatting) and it should leave your programs and files alone. But if something goes wrong you have a copy on the external drive.
You can choose to Disk Utility format and reinstall everything, OS X, programs and files as well.
If for some reason you can't access your internal drive, either booted from the install disk in Disk Utility or via the external drive, it's possible your hard drive died.

MacBook Pro gives a blue screen when I try to start from a bootable usb stick

Since yeasterday my MacBook Pro is refusing to startup. The starup proccess goes like Apple Logo, Spinning wheel, white dispaly and stops - freezes there.
So I made a bootable usb stick and tried to boot from there so to be able to do a format and repair it. Also the recovery HD wont boot...
When I start my Macbook Pro from the bootable usb stick it gives me a blue screen. I have tried to reset PRAM but nothing.
I am attaching 2 images of the blue screen.
Please help...!!!

Guys thank you for your replies. I could boot in any way... I tried several things.
Finally a friend managed to give me an Apple Hardware Test and it came with these results... Any ideas ?

Macbook Pro stuck at white screen on startup. HELP!

Right when i turn on my macbook pro, it plays the startup sound and gets stuck on the white screen. I can hear it running my cd right when the computer starts up. no matter what i do, i cannot get out of the white screen. it just stays there. same thing every reboot. Whats going on???
HELP ME!

Hi, I had this exact same problem with my 15in mbp just before Christmas. I shut it down one afternoon, and then later in the day switched it back on. It wouldn't boot past the white/grey screen. It wouldn't even get as far as the apple symbol. I tried to start it up several times, but to no avail.
I called up apple support, and they had me run through various keyboard combinations at start up. Nothing worked. According to my observations and the apple telephone operator's knowledge, it was as if the keyboard wasn't booting up at all during the startup sequence, hence it was not responding to the key combinations. There was no fix available over the phone and the advice given to me was to take it to an Apple Store to have the keyboard replaced. Living in Prague Czech Rep, as I am, there is no apple store, only one reseller, which I resolved to take my mbp to the next day.
However, before the night was up, I decided to to do one more thing. According to my (less-than-Vulcan) logic, since I was taking it to be opened up, and knowing that since the dawn of time, hitting machines has seemed to give them a new lease of life, I decided to see what a sharp thump to the side of the computer might do. It wasn't overly forceful, just enough to make me feel satisfied. Would you believe it, the **** thing started up the next second I pushed the power button!
Well, I had many weeks of uninterrupted, blissful computer use until a few days ago. If you haven't heard, quite a few mbp users have been reporting cases of unresponsive keyboards and trackpads whilst running leopard, leading to kernel panics and I have now unwillingly joined their ranks. I am in no way an authority on computers (I think that's rather obvious from my repair technique mentioned above) but I have a suspicion that my little episode last Christmas is related to the current issue of the internal keyboard and trackpad becoming unresponsive, so I'd watch out for that in the future once you're able to get your laptop up and running again. There doesn't seem to be much information as to why this is happening, but for my part, I've found that it's more frequent if pressure is placed underneath the battery, and less frequent under Tiger than Leopard.
I really hope, you're able to get your mbp up and running again. I know how utterly frustrating it is when it's not working and you have no idea why.

Macbook pro stuck at white screen.

My macbook pro is stuck at a white screen and doesnt boot. I tried resetting, tried to safe boot by pressing shift, nothing works,. It is stuck in white screen. Pls help.

If you cannot select Recovery HD at startup, problem is serious enough to take the MBP
to the nearest Apple store. They will help to resolve the issue.
Have you tried pressing option key down while starting the MBP?
Probably that has been tried already.
Best.

Macbook Pro Stuck at Gray Screen When Entering Boot Options

Hello apple community,
I have a 15 inch MacBook Pro 2008, and I decided recently to replace the 250 Gb hard drive with a new WD Black 500 Gb hard drive. I backed up all the data onto my external hard drive and replaced the hard drive. Now I am trying to enter the disk utility to boot from the disk utility by holding the option key. When I turn on the computer and hold the option key it gets stuck on the gray screen. Does anybody have any idea why this is happening? Thanks.

OK. When you say it doesn't work does that mean you cannot see the drive in Disk Utility? Of course that means you need to boot from another drive such as your external backup. If you happen to have a Snow Leopard DVD to boot your computer then you could try with that. But there isn't much you can do if you don't have another bootable drive in an external enclosure or other form of hookup like a universal drive adaptor.
Your model is not new enough to use Internet Recovery. I don't know what more to offer. You cannot even verify that the new HDD is OK by putting it in an external enclosure.

My macbook is stuck on blue screen and won't load

Hi. Ive recently had problems with my computer. It's a white macbook and one day after I woke up it got stuck so I force turned it off. When I tried turning it on it goes to the screen with the apple logo and the spinning wheel. After a few minutes it just goes to a blue screen and nothing happens. I have a lot of work on it and I don't want to wipe the computer. Also I've tried almost everything to solve this problem but it doesn't work. Can anyone help me?

You'll have to get your device checked by visiting an Apple Store or Authorized Apple Service Provider, your problem might be hardware related.
Apple Support can also take care of that:
iPhone - Contact Support - Apple Support

MacBook Pro Stuck At Login Screen Showing White Screen.

Hello.
I recently got a MacBook Pro 13" with Mac OS X Lion.
After I installed some updates and software, i rebooted and now its stuck
at the login screen with a white screen. I can still move the mouse but nothing happens.
I tried to restore my Mac, but it requires an internet connection. My network
is setup as non-DHCP. I have to setup a manual IP address, but there aren`t any settings to do that.
Is there any way to restore Mac OS X without an internet connection?
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The only way to use Lion Recovery is with an internet connection.

Macbook Pro stuck at loading screen

Hi ,
My Macbook Pro is stuck at the loading screen with the apple logo and a spinning wheel!
I Have tried CMD and R
i have also tried the Option button
PLEASE HELP!!!!

Hi there lukeoli10,
I would recommend taking a look at the troubleshooting steps found in the article below if your computer is unable to boot past the Apple logo.
Mac OS X: Gray screen appears during startup
-Griff W.

Macbook boot stuck on blue screen?

I was updating the Macbook software and restarted the machine like it said so. When it did though, it stayed at the blue screen and wouldn't do anything. I see the mouse and can move it around the blue screen but I'm just stuck there. Any help?

yeah that same thing happen to me. I updated then restarted it and it was stuck at the blue screen with the apple logo and the little spinny thing just kept spinning. Took it to my local apple store and they had to replace my hard drive. Just got it back and am now updating again. Hope your stuff is backed up and best of luck.

MacBook Pro stuck on blue screen

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