MacBook Pro stuck on login apple logo

I had 10.5.8 on my MacBook Pro 5,1
I needed an upgrade to 10.6
So I found this DVD somewhere " Snow_Leopard_10.6.1-10.6.2 _SSE2_SSE3_Intel_AMD_by_Hazard "
I started installing OSInstaller.mpkg
Installation process got stuck at 31 minutes where it was installing SystemBase
I got desperate and hit the power button to restart OS.
Now its showing screen like I gave in link " https://www.youtube.com/watch?v=PE-D5urdn8Mhttp:// "
and I need anything that help me to install OS X any version
Please Help
Thank You

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

Similar Messages

Macbook pro stuck on grey apple logo screen - HELP! I've tried everything

I've looked through the forum for help and I think I've tried everything short of erasing and reinstalling mac os x -
- I've done an fsck (got "invalid volume count", "invalid node structure", "volume check failed" errors)
- booted from install disk and tried to verify disk (same errors as above)
- tried to "archive and install" mac os but got error saying "the destination disk must be erased for installation"
I tried T-starting my laptop connected to another mac (a powerbook g4) to try to backup my files before erasing and reinstalling mac os - but the mbp hard drive won't mount on the powerbook.
My latest idea is to try installing mac os x onto an external drive - and then booting my macbook pro from the external drive... and see if I get anywhere. my only concern is, I have to make SURE the option saying "Install Mac OS X - Installs Mac OS X for the first time" does NOT delete the contents of the external drive (it is a client's and cannot be erased!). I know there is also the option that says "Erase and Install" -- but I just want to make sure the first option will NOT delete the contents of an external drive.
Anyone know for sure? Or have any other suggestions? I have some work on my macbook pro that I cannot lose. Unfortunately I have not been backing things up... big mistake that I will not repeat.
Thanks in advance.

DiskWarrior is the answer, as sig has suggested. It can sort out directory damage that is well beyond Disk Utility's repair capabilities. If you already had a bootable external hard drive of your own, I'd urge you to buy and download DiskWarrior and install it on the bootable external drive, then run it from there to rebuild the directory on your internal drive. I have to say that using a client's hard drive to solve your own problem would be appalling and unconscionable, and I hope you'll forget that idea.
If you can't see your way to buying an external hard drive along with DiskWarrior, you'll have to buy DW on a bootable disc, or order one online and wait for it to arrive.
If you can buy an external hard drive of your own in addition to DiskWarrior — and I can't think of any better use for a credit card, if cash is short — then you'll be able to boot your MBP to a Leopard installer disc, install Leopard on the new external drive, and then buy DiskWarrior as a download (rather than on a disc) and use it as I described above. After sorting out the internal drive with DW, clone the internal to the external drive with SuperDuper or Carbon Copy Cloner, and there's your backup from now on.
I should add that although Western Digital external hard drives seem to be available cheaply everywhere, I strongly recommend against buying one. Seagate drives are also widely available, and would be a better choice.
Message was edited by: eww

Macbook pro boots past the apple logo then gets stuck on white screen

I have a macbook pro that won't boot all the way. When I turn it on it will go to the apple logo, and proceed past it then get stuck on a white screen. If you leave it on this white screen after a little while a grey ribbon will come across the top with little white squares and rectangles. The picture comes up like this [IMG]http://i863.photobucket.com/albums/ab198/helmerfan/60350C7C-C4F6-4040-A081-388B5 4FF77ED-2239-00000184408A3AD1.jpg[/IMG] (not sure if this will work) http://s863.photobucket.com/albums/ab198/helmerfan/?action=view&current=9F4716F1 -3DE1-4799-A87A-9E8E5E918EF2-3530-00000378A8CDCED1.jpg#!oZZ5QQcurrentZZhttp%3A%2 F%2Fs863.photobucket.com%2Falbums%2Fab198%2Fhelmerfan%2F%3Faction%3Dview%26curre nt%3D60350C7C-C4F6-4040-A081-388B54FF77ED-2239-00000184408A3AD1.jpg
I took the hard drive out and tried to start it up with just the os x disk, and still got the same thing. I took the disk out and the hard drive out and then got the folder with the question mark. Someone said that it sounded like a graphics card issue, and if you all agree do you think that that would be something that a reflow would fix? Thanks for the input guys.

I have a macbook pro that won't boot all the way. When I turn it on it will go to the apple logo, and proceed past it then get stuck on a white screen. If you leave it on this white screen after a little while a grey ribbon will come across the top with little white squares and rectangles. The picture comes up like this [IMG]http://i863.photobucket.com/albums/ab198/helmerfan/60350C7C-C4F6-4040-A081-388B5 4FF77ED-2239-00000184408A3AD1.jpg[/IMG] (not sure if this will work) http://s863.photobucket.com/albums/ab198/helmerfan/?action=view&current=9F4716F1 -3DE1-4799-A87A-9E8E5E918EF2-3530-00000378A8CDCED1.jpg#!oZZ5QQcurrentZZhttp%3A%2 F%2Fs863.photobucket.com%2Falbums%2Fab198%2Fhelmerfan%2F%3Faction%3Dview%26curre nt%3D60350C7C-C4F6-4040-A081-388B54FF77ED-2239-00000184408A3AD1.jpg
I took the hard drive out and tried to start it up with just the os x disk, and still got the same thing. I took the disk out and the hard drive out and then got the folder with the question mark. Someone said that it sounded like a graphics card issue, and if you all agree do you think that that would be something that a reflow would fix? Thanks for the input guys.

MacBook Pro boots with green apple logo, then gets a gray screen freeze

My 2010 MacBook Pro won't boot. It starts up with the green apple logo, and then goes to a blank white screen. Any ideas/suggestions? Just updated to 10.8.4 but not sure that's the cause.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

MacBook Pro White screen, No apple logo, No question mark

Hi guys
I've MacBook pro 13 2010 model
The Laptop turn on all the time when i press power button
but It's stuck in white screen ( without apple logo ) . With hard drive connected or no hard drive i still can't see the question mark folder
What i've done
- Reset NVRM ( shift + Command+ option + power ) and it worked as i can see light changed in the charger
- I removed the hard drive put new one, then again removed hard from the board but no luck
- connected the Laptop to a monitor but not even showing video in the external monitor
Why can't i press PRAM button. NVRM work OK but not PRAM ( Option + Apple logo + P + R )
so keyboard is fine

askmeplz82,
if you’re unable to boot into Mountain Lion’s Recovery mode, then that limits your self-help options. These options still remain:
Do you still have the two grey installation DVDs which originally came in the box with your MacBook Pro?
Do you have a bootable external disk?
Do you have access to a FireWire cable and access to a second Mac with a FireWire port?
Do you have a spare SATA disk which can be temporarily installed inside of your MacBook Pro?
If the answer to all of these is no, then your only remaining option is to make an appointment at an Apple store or other qualified service facility so that they can diagnose/repair your MacBook Pro.

2011 Macbook Pro white screen after apple logo and spinning wheel

Hey there guys,
My 2011 Macbook Pro has encountered some problems. Firstly while i was at school, i opened up my computer, usually the computer would require you to type your password, but my login page became fuzzy, white lines everywhere. So I restarted my computer and everything was okay. After that i came back home, my computer was running fine, after surfing the net for a few hours, my whole computer suddenly became blue. So what i did was i just restarted my computer, after that my computer would boot up Apple logo would come up, the spinning wheel would also come up, after 30-40 secs it would turn black screen and come back on as a white screen and would just stay like that. It would be on the white screen. Tried some rebooting ways but all didn't work.
1st: I wanna know whats the problem?
2nd: Is this a harddrive failure? (Because i have alot of important documents and personal stuff in my hard drive and i hope it isn't a crashed hardrive)
Thanks for your help..
PS: Im running on Moutain Lion, but i have no idea what version it is.

Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

MacBook Pro Stuck At Login Page

My MacBook Pro (Mid 2012, 13 Inch Model) is running Windows via Boot Camp. As I power on my computer, I hold down 'Option' key while pressing the power button. It brings up the 'Macintosh HD' and 'Windows' disk. After trying to launch Mac operating system, it shows up the Apple logo and a gear below it. The gear keeps spinning (loading) and the Mac operating system never shows up. I've been stuck with this page for almost 1 hour and the OS didn't launched. Please help!
PS : Windows can run successfully

The only way to use Lion Recovery is with an internet connection.

MacBook Pro Stuck at Grey Apple with New 8GB of RAM

So I recently purchased 8 GB of RAM to upgrade my 2010, 13", Intel Core 2 DUO, 2.4GHz with Lion MacBook Pro from the original 4 GB it had. But once the new RAM sticks were installed. The computer proceeds to but to the Grey Apple logo during boot and freezes every-time the wheel begins to spin. From that point I decided to put one of the original 2 GB sticks back into the computer and leave one of the new 4 GB sticks in as well. Guess what, the computer booted fine.
This makes no sense to me as I know this computer can take 8 GB of RAM but yet it will only work when I have one of the original sticks in making my total RAM 6 GB. Any ideas how to fix this issue?
Here is the exact RAM stick I ordered:
http://www.amazon.com/dp/B002YUF8ZG/ref=pe_175190_21431760_A1_cs_sce_dp_1

Welcome to Apple Support Communities.
I hope you have return privileges.
Macs are notoriously 'picky' about RAM. Just because modules are advertised as meeting the specs doesn't mean they will work reliably.
I learned the hard way with a RAM upgrade from a manufacturer who did not guarantee Mac compatibility. They did replace them once, yet the RAM still didn't work without frequent Kernel Panics.
RAM from Apple, Crucial, and OtherWorldComputing (www.macsales.com) seems to work well for most people who discuss it here in the forums. With other brands, sometimes it works, sometimes it does not.

Macbook Pro wont start up (Apple logo and spinning thing all I get)

When I turn on my macbook pro I get the “tone” the Apple logo and the spinning thing but then the spinning thing just freezes up and does nothing for ever. I let it just site like that for 30 minutes then it just goes to black. It is plugged in so power is not an issue.
I tried to boot up in safe mode and again I get the tone the logo then the bar to show the safe mode then the spinning thing then nothing. I did boot it up via firewire target mode and was able to see the hard drive and all my files on my imac so the hard drive works (I think).
I do have the original install disk and am willing to start the computer fresh but have no idea how.
So any suggestions???
I also tried to turn on and run the repair mode I think that’s where I held down a key the screen went black and some commands ran then I typed somting like flvr - fv
Thanks Brad

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Macbook pro stuck at gray apple screen with spinnning wheel

My Macbook pro is stuck at the gray apple scrren with a spinning wheel. I noticed the internet was not working yesterday so I restarted and now can't get in.

Gray, Blue or White screen at boot, w/spinner/progress bar
Create a data recovery/undelete external boot drive

MacBook Pro Stuck At Login Screen Showing White Screen.

Hello.
I recently got a MacBook Pro 13" with Mac OS X Lion.
After I installed some updates and software, i rebooted and now its stuck
at the login screen with a white screen. I can still move the mouse but nothing happens.
I tried to restore my Mac, but it requires an internet connection. My network
is setup as non-DHCP. I have to setup a manual IP address, but there aren`t any settings to do that.
Is there any way to restore Mac OS X without an internet connection?
Thank you for your answers.

The only way to use Lion Recovery is with an internet connection.

MacBook Pro starts then the apple logo comes up and it looks like it want to continue then a white screen comes up and stays

I purchased a refurbished MacBook Pro (MACBOOK PRO APPLE MD385LL/A)
I did go to newegg and purchase / install 16 GB of RAM
It worked fine for the first week or so, now   I shut down and when I restart - it starts - then the apple logo comes up and it looks like it wants to continue   - then a white screen comes up and stays.
This just started.
I got this fix from on line
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Macbook if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
It works most of the time   How do I fix this permanently?

Can you try putting in the old RAM to see if the problem persists?
Also see
Mac OS X: Gray screen appears during startup
https://discussions.apple.com/message/24477090#24477090

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Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

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Allan

MacBook Pro stuck on login apple logo

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