MacBook Pro suddenly really slow, hangs often

My MacBook Pro is about 2 years old. It had been slowing down and occasionally running out of memory, which I figured was due to the fact that my hard disk was kind of full (had about 100 Gig of space available, which I thought should be enough, but whatever). But in the past 2 days this has gotten really, really worse. It's almost unusable. It's running Snow Leopard.
It takes a full 5 mibutes to start.
When I open an application it takes really long to open, then evey few things I do it hangs for a couple of minutes with the rainbow wheel spinning. Occasionally an application completely stops responding, and has to be force quit.
This even happens if I have only one app open at a time.
What has changed recenttly:
• 2 weeks ago I switched from DSL to cable. I have a new cable modem and wireless router. There is some random software that Comcast sent me but I don't think it's even installed.Things were still running slow and frustrating but pasable after that.
• 5 days ago I bought a new Droid 3 cell phone, and installed The Missing Sync on my computer to sync music, photos and calendar. It still ran slow after that, but not crazy messed up like now. I don't remember if the speed seemed any worse -- I just know that it didn't hang often the way it does now. 
• 2 days ago I bought a new MacBook Pro with a faster processor, runnign Lion. I started migration assistant, then realized it was going to take 14 hours and I had work to do, so I stopped the assistant. and decided to run it again later. I think it's since then things became a complete mess, and every day that passes seems worse.
• In the meantime, I may or may not have installed some software updates. I get update notices all the time, and generally install them right away without giving them much thought. In fact, now that I think of it, Firefox startded acting pretty slow after the last update (spinning wheel when opening new tabs, loading information, switching from one tab to the other), which I attributed to a buggy new release but it might be related. I don't know how long ago that was; I think about a week or two. There may have beensome OS udates too, I can't remember.
I did run migration assistant again late last night, after cleaning out my old hard disk (backing things up to DVDs and external drives) so it would have less data to transfer. But it transfered over everything, including old apps thatI don't need and don't know how to uninstall, and I am worried that I might have transeferred over whatever the problem was with the old computer. I can't easily test because the apps that I use every day (Microsoft Office 2008 and the Adobe Creative Suite CS4) don't run on Lion so I will have to buy upgrades for everythign before I can do any work on this computer, which is quite frustrating in itself but a different story. So I haven't been able to test whether my new laptop has the same problem; it does generally seem faster but not as much of a speed increase as I had hoped.
I ran disk utility on the old laptop, and it did find some directory issues, but I can't repair it because I don't have any discs to start up from. Why is it that Apple doesn't ship disks with its software? Granted, my new laptop runs a different operating system from the old one, but I didn't receive any system disks with it so I really don't have anything to start externally from if there ever are any problems.
I want to keep the old mac. I occasionally travel to countries where I don't feel comfortable bringing a new expensive computer, so I intend to use my old computer as a travel laptop and the new one as my primary work laptop in my home office. But that means that I don't want to have to throw out the old one, I need to get it working again.
(also, until I install the Microsoft and Adobe upgrades, I can't do any work on my new laptop and I have deadlines to meet that I will need to continue working on with the old laptop) (which, in fact, makes thisissue rather urgent -- I ned to keep working while it's being resolved)

OK, so someine suggested I run AppleJack -- it did make some repairs and now Disk Utility doesn't see anything wrong with my directory, but still finds some permissions problems. Almost all of them seem to be in System/Library/CoreServices/Front Row.app. Says:
should be -rw-r--r--, they are lrw-r--r--
Do I need to fix these or can I leave as is? What is Front Row? Does it make any difference who has permissions on these if they are for a program I don't use?
Also:
stalling problems seem to have been resolved for now (I opened 3 different apps and they seemto work OK). But I still have a problem with the Microsoft Office applications -- I can't easily switch to/from Excel or Word from/to any other apps, I can't CTRL-TAB and select the app, I have to go to that app's window (means moving other windows around until I can see it) and click on it to switch to that app. It's doable but a nuisance. Can it be fixed?
Also - important:
Would the directory problems I had on my old hard disk have affected the information I ported over to the new laptop yesterday? Will I have the same problems on my new laptop? I can't check because I haven't downloaded the upgrades to Microsoft Office and to the Adobe CS Suite, so I pretty much can't open hardly any programs on my new machine right now.  I thought maybe I should run Applejack on that too, just to check, but apparently it doesn't work with OSX 7 Lion.

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    Download EtreCheck from http://etresoft.com/etrecheck
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    - I have not been a good girl, and that means my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
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    Memory: 4GB 1333 MHz DDR3
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    "private memory" : 10.6 MB
    I have no idea what any of this means or if it has any significance, but it said that I should include it.
    Also - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
    I really really really hope that someone can (and want to) help me. It's not that I don't want to take it to any Mac-certified store, it's just I live in Denmark and the people who work at these stores always just say that they can "wipe it clear" so it's "as good as new" for a 100 bucks. We don't have Genius Bars and stuff..... I would really be so happy if ANYONE have just ANY solution to what would be a good idea to do now.
    THANK YOU SO MUCH in advance
    Anne Katrine

    Also - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
    That could conceivably explain all the problems you're describing. Replacing a Mac's battery should not be postponed since a failed battery will cause other problems to occur. It is also possible that its hard disk has failed, which means the information on it may soon become unrecoverable.
    ... my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
    If that Time Machine backup remains intact, it may be the only viable means of recovering that Mac's information. I suggest you do not attempt to restore its contents to your ailing Mac.
    Given that you are having trouble creating a newer Time Machine backup you should stop using that Mac immediately and have it serviced as soon as you are able. Do not take it to anyone other than Apple or a service facility authorized by Apple, for the very reasons you explained. If there are no Apple Stores in your vicinity search for an Authorized Apple Service Provider using the Contact Us link below. Use one of the options that appear under Contact Apple Support. The language on that page will be different for your location.

  • Why is my macbook pro suddenly runs slow on mac os X 10.6.7?

    Hello..i'm using Macbook Pro running on Intel Core 2 Duo 2.4 Ghz with 4 Gb of memory on Mac Os X 10.6.7. I have sufficient amount of harddisk and have already clear my cache and run disk repair. However my laptop still runs slow. It happens suddenly where i the time to boot up my comp becomes longer. Now i even have problems running applications where sometimes it just hangs there. All the programs seems to be running slow. Does not anyone having the same problem?Is it something wrong with 10.6.7?Hope anyone out there can help!Very much appreciated!

    Same here, I have a 15" MBP, 2.54 ghz mid 2009 running on 10.6.7. After updating to 10.6.7 my MBP s it is very slow to start, slow when launching apps and slow with typing inside of apps. And Safari is very slow when launching a new tab our navigating to a new URL. I have cleaned font caches, made extra disk space, repaired the volume, repaired permissions all to no avail. I use to show off the MBP to my windows users but now I am just embarrassed a they ask me "what's wrong with you laptop?" I turned off a couple of cpu softwares too such as Boom and carbonite and my cpu is never above 9% with an occasional spike to 50% on some larger software launches which is infrequent for me.  Disk activity seem normal too around 10 - 27% access. Any ideas would be appreciated. 

  • Mid 2009 MacBook Pro - Running really slow.

    Hi,
    I'm having problems with my mid 2009 MBP running really slowly. The problem seems to be the mds_stores Process using lots of CPU and memory. I have done the following to try and resolve it:
    Uninstalled AV software (Avast)
    Created new admin user and logged in with that accounts - it seem to run fine when logged in with that user!
    Tried to re-index HD by adding and removing from Privacy section in Spotlight. Not sure if this actually worked
    Removed a couple of other apps, e.g. Dropbox.
    Updated to latest version of Yosemite (10.10.1)
    Any help gratefully received!
    See attached etrecheck report:
    EtreCheck version: 2.1.2 (105)
    Report generated 15 December 2014 15:52:27 GMT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      S240HL spdisplays_1080p
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:24:43
    Disk Information: ℹ️
      FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (49.92 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N
    USB Information: ℹ️
      Apple, Inc. Keyboard Hub
      Logitech USB Receiver
      Apple Inc. Apple Keyboard
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.citrix.driver.net6im (1.1.6) [Support]
      [loaded] com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6) [Support]
      [loaded] com.deterministicnetworks.driver.dniregistry (1.0.4) [Support]
    Launch Agents: ℹ️
      [running] com.epson.eventmanager.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [running] com.citrix.agadminservice.plist [Support]
      [running] com.deterministicnetworks.daemon.dniregsvr.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.avast.home.userinit.plist [Support]
      [not loaded] info.lokiware.attachmenttamer.cleanup.plist [Support]
      [invalid?] info.lokiware.attachmenttamer.setupagent.plist [Support]
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
      Cinch Application (/Applications/Cinch.app)
      witchdaemon UNKNOWN (missing value)
      WDDriveUtilityHelper UNKNOWN (missing value)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
      Google Earth Web Plug-in: Version: 6.0 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.3.3 [Support]
      OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AGNetscapePlugin: Version: 1.0 [Support]
      CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
      iPhotoPhotocast: Version: 7.0
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      EPPEX Plugin: Version: 3.0.5.0 [Support]
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      DirectorShockwave: Version: 11.5.7r609 [Support]
    User internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
      RealPlayer Plugin: Version: Unknown
    Safari Extensions: ℹ️
      wrc
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 199.28 GB
      Destinations:
      Time_Machine3 [Network]
      Total size: 979.29 GB
      Total number of backups: 32
      Oldest backup: 2014-06-23 18:06:31 +0000
      Last backup: 2014-12-07 17:56:53 +0000
      Size of backup disk: Excellent
      Backup size 979.29 GB > (Disk size 249.20 GB X 3)
    Top Processes by CPU: ℹ️
          97% mds_stores
          1% sysmond
          1% Microsoft Outlook
          1% com.apple.WebKit.Networking
          1% Activity Monitor
    Top Processes by Memory: ℹ️
      813 MB mds_stores
      331 MB loginwindow
      107 MB Safari
      107 MB com.apple.WebKit.WebContent
      73 MB Microsoft Outlook
    Virtual Memory Information: ℹ️
      362 MB Free RAM
      1.19 GB Active RAM
      1.08 GB Inactive RAM
      470 MB Wired RAM
      1.87 GB Page-ins
      18 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 15, 2014, 03:29:28 PM Self test - passed
      Dec 15, 2014, 01:06:41 PM garcon_2014-12-15-130641_[redacted].crash

    Step 1
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -F '$Time $Message' -k Sender mdworker -o -k Message Rne Norm -k Sender mds | tail | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. 
    The Terminal window doesn't show the output. Please don't copy anything from there.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.
    Step 2
    Enter the following command as in Step 1 and post the output:
    mdutil -as 2>&- | pbcopy
    You can then quit Terminal.
    Step 3
    Launch the Console application in the same way you launched Terminal. In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash reports related to Spotlight. If you don't see that heading, select
              View ▹ Show Log List
    from the menu bar. A Spotlight crash report has a name beginning in "mds" or "mdworker" and ending in ".crash". Select the most recent such report, if any, from the System and User subcategories and post the entire contents—the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post any other kind of diagnostic report, such as hang logs—they're very long and not helpful.

  • MacBook Pro being really slow and vert little free RAM.

    Hi,
    Just recently my MacBook Pro has been running really slowly when navigating between applications and tabs in safari. I checked to see how much RAM was free and it said only 30MB. I have no more apps open or things running than I normally do. This Mac is 6 months old but my old mac that was nearly 3 years old tended to run quicker, and as mentioned, I have no more apps running than I previously had. Maybe Word, Excel, iTunes and Safari. Can anyone help explain what might be making it slow and what might be hogging all the RAM?
    Thanks
    Matt

    I ran the Etrereport and this is what i got back.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 18 days 11:12:23
    Disk Information:
              APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (298.86 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS41N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.intego.netbarrier.kext.monitor          (653)
              com.intego.netbarrier.kext.network          (653)
              com.intego.netbarrier.kext.process          (653)
              com.intego.virusbarrier.kext.realtime          (772)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
              [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.netupdate.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
              [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
              [System] com.intego.netbarrier.alert.plist 3rd-Party support link
              [System] com.intego.netupdate.agent.plist 3rd-Party support link
              [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              AdobeResourceSynchronizer
              Dropbox
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Mathematica: Version: 9.0.1.4055068 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
              My eBay Manager: Version: 3.0.1.9
              AdBlock: Version: 2.6.18
              Searchme: Version: 1.2
              YouTube5: Version: 2.6.7
              FlashToHTML5: Version: 2.9
              Plugin Customs: Version: 2.0.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Setup Assistant:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 186.63 GB
              Destinations:
                        TIME MACHINE [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 2
                        Oldest backup: 2013-12-12 11:22:58 +0000
                        Last backup: 2014-02-12 17:21:07 +0000
                        Size of backup disk: Too small
                                  Backup size 465.44 GB < (Disk used 186.63 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  17%          mds
                   9%          WindowServer
                   2%          EtreCheck
                   2%          Dock
                   2%          Finder
    Top Processes by Memory:
              156 MB          Finder
              90 MB          iTunes
              86 MB          systemstats
              70 MB          Safari
              66 MB          mds_stores
    Virtual Memory Information:
              1.02 GB          Free RAM
              1.13 GB          Active RAM
              492 MB          Inactive RAM
              740 MB          Wired RAM
              8.67 GB          Page-ins
              729 MB          Page-outs

  • My MacBook Pro is really slow after installing Yosemite?

    Problem description:
    Internet running really slow, takes about 5 minutes to load a page. Graphics are glitching, can’t run more than one application at once.
    EtreCheck version: 2.0.11 (98)
    Report generated November 7, 2014 at 1:07:02 PM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 5 days 12:54:52
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (219.86 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/AVG AntiVirus.app
      [loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
      /Library/Extensions
      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d14 - SDK 10.9) Support
      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d14 - SDK 10.9) Support
      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d14 - SDK 10.9) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.accountsd.plist
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.bird.plist
      [failed] com.apple.CalendarAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cloudd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.coreservices.uiagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.pbs.plist
      [failed] com.apple.pluginkit.pkd.plist
      [failed] com.apple.printtool.agent.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.recentsd.plist
      [failed] com.apple.sbd.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.secd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.coresymbolicationd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.diagnosticd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.iconservices.iconservicesd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.installd.plist
      [failed] com.apple.MobileFileIntegrity.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.networkd_privileged.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.sandboxd.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.spindump.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
      [failed] org.cups.cupsd.plist
    Launch Agents: ℹ️
      [running] com.avg.Antivirus.gui.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
      [running] Safe.Connect.client.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.avg.Antivirus.infosd.plist Support
      [running] com.avg.Antivirus.services.plist Support
      [running] com.mice.360Daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
      [running] Safe.Connect.plist Support
    User Launch Agents: ℹ️
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      Steam Application (/Applications/Steam.app)
      Grabbit Application (/Applications/Grabbit.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Spotify UNKNOWN (missing value)
      Google Drive Application (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      Mathematica: Version: 8.0.4.3538475 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.0 Support
    Safari Extensions: ℹ️
      AdBlock
      XKit 7
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      XBox 360 Controllers  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          2% WindowServer
          1% syslogd
          1% diagnostics_agent
          1% Microsoft Word
          0% loginwindow
    Top Processes by Memory: ℹ️
      52 MB HP_Deskjet_3050A_J611_series
      43 MB Google Chrome
      34 MB AVG
      26 MB WindowServer
      26 MB CalendarAgent
    Virtual Memory Information: ℹ️
      24 MB Free RAM
      553 MB Active RAM
      546 MB Inactive RAM
      1.32 GB Wired RAM
      122.48 GB Page-ins
      1.70 GB Page-outs

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    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:5:5
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (241.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d14 - SDK 10.9) Support
      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d14 - SDK 10.9) Support
      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d14 - SDK 10.9) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
      [running] Safe.Connect.client.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.mice.360Daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
      [running] Safe.Connect.plist Support
    User Launch Agents: ℹ️
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      Steam Application (/Applications/Steam.app)
      Grabbit Application (/Applications/Grabbit.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Spotify UNKNOWN (missing value)
      Google Drive Application (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      Mathematica: Version: 8.0.4.3538475 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.0 Support
    Safari Extensions: ℹ️
      AdBlock
      XKit 7
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      XBox 360 Controllers  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% Google Chrome
          0% Google Drive
          0% fontd
          0% SystemUIServer
    Top Processes by Memory: ℹ️
      125 MB Google Chrome
      99 MB Finder
      90 MB Google Drive
      86 MB WindowServer
      82 MB ocspd
    Virtual Memory Information: ℹ️
      675 MB Free RAM
      1.60 GB Active RAM
      933 MB Inactive RAM
      1.09 GB Wired RAM
      1.26 GB Page-ins
      0 B Page-outs

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    Memory  4 GB 1600 MHz DDR3
    Graphics  Intel Iris
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  • MacBook Pro Suddenly Very Slow

    Hello all,
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    Report generated August 31, 2014 at 3:04:19 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      8 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
      DELL SE198WFP 1440 x 900 @ 60 Hz
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:26:15
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (118.07 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      VIA Labs, Inc.          USB3.0 Hub             
      VIA Labs, Inc.          USB3.0 Hub             
      Logitech USB Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      VIA Labs, Inc.          USB2.0 Hub             
      VIA Labs, Inc.          USB2.0 Hub             
      BLUE MICROPHONE Blue Snowball
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Anywhere
    Kernel Extensions: ?
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
      [loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support
      [loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support
      [not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.6) Support
      [loaded] com.displaylink.driver.DisplayLinkDriver (2.0 - SDK 10.6) Support
      [not loaded] com.displaylink.driver.DisplayLinkEthernetDriver (2.0 - SDK 10.6) Support
      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
      [loaded] com.protech.NoSleep (1.3.3 - SDK 10.8) Support
      [not loaded] com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) Support
      [not loaded] com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) Support
      [not loaded] com.roxio.TDIXController (1.7) Support
      [loaded] com.techsmith.TACC (1.0.2 - SDK 10.7) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [running] com.displaylink.displaylinkmanager.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.AdobeCreativeCloud.plist Support
      [not loaded] com.displaylink.useragent-prelogin.plist Support
      [running] com.displaylink.useragent.plist Support
      [running] com.epson.eventmanager.agent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.protech.NoSleep.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      Autodesk 360
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Air Display Preferences  Support
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
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      Destinations:
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          6% Google Chrome
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      123 MB com.apple.IconServicesAgent
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      3.44 GB Free RAM
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      602 MB Inactive RAM
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    EtreCheck version: 2.1.5 (108)
    Report generated 5 January 2015 16:16:31 CET
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.7 GHz Intel Core i7 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:51:52
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (142.50 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.25 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
    Launch Agents: ℹ️
      [loaded] com.avast.userinit.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.intego.commonservices.statusitem.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [loaded] com.trusteer.rapport.rapportd.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.avast.init.plist [Support]
      [loaded] com.avast.uninstall.plist [Support]
      [failed] com.avast.update.plist [Support]
      [not loaded] com.google.keystone.daemon.plist [Support]
      [not loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [not loaded] com.trusteer.rooks.rooksd.plist [Support]
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Dropbox UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
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      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      googletalkbrowserplugin: Version: 5.4.2.18903 [Support]
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
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      Better Pop Up Blocker [Installed]
      wrc [Installed]
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      Frill [Installed]
      Amazon Shopping Assistant [Installed] Adware! [Remove]
      AdBlock [Installed]
      Adblock Plus [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Trusteer Endpoint Protection  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% Mail
          3% Google Chrome
          2% WindowServer
          2% coreaudiod
          1% launchd
    Top Processes by Memory: ℹ️
      120 MB Google Chrome
      107 MB Microsoft Word
      94 MB Google Chrome Helper
      86 MB Mail
      69 MB mds_stores
    Virtual Memory Information: ℹ️
      18 MB Free RAM
      983 MB Active RAM
      1.44 GB Inactive RAM
      1.07 GB Wired RAM
      6.10 GB Page-ins
      72 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 5, 2015, 03:29:00 PM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-152900_[redacted] .cpu_resource.diag [Details]
      Jan 5, 2015, 03:25:19 PM Self test - passed
      Jan 5, 2015, 10:48:18 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-05-104818_[redacted].cpu_re source.diag [Details]
      Jan 5, 2015, 10:26:04 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-05-102604_[redacted].cpu_res ource.diag [Details]
      Jan 5, 2015, 10:20:48 AM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-102048_[redacted] .cpu_resource.diag [Details]
      Jan 4, 2015, 06:55:43 PM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-185543_[redacted].cpu_res ource.diag [Details]
      Jan 4, 2015, 02:44:46 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-04-144446_[redacted].c pu_resource.diag [Details]
      Jan 4, 2015, 11:46:00 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-04-114600_[redacted].cpu_re source.diag [Details]
      Jan 4, 2015, 11:19:22 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-111922_[redacted].cpu_res ource.diag [Details]
      Jan 3, 2015, 06:20:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-182032_[ redacted].crash
      Jan 3, 2015, 04:27:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-162 719_[redacted].crash
      Jan 3, 2015, 02:12:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LolClient_2015-01-03-021222_[r edacted].crash
      Jan 3, 2015, 12:02:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-000238_[ redacted].crash
      Jan 3, 2015, 12:02:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-000 237_[redacted].crash
      Jan 2, 2015, 09:38:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-02-213 820_[redacted].crash
      Jan 2, 2015, 05:44:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-02-174454_[ redacted].crash
      Jan 2, 2015, 05:44:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-01-02-174448_[ redacted].crash
      Jan 2, 2015, 05:04:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-02-170453_[redacted].cpu_resou rce.diag [Details]
      Jan 2, 2015, 05:04:20 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-02-170420_[redacted].c pu_resource.diag [Details]

    Rapport software is offered by banks as a security support software.
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    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    YouTube video
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    Remove Avast:
    http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html

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  • Macbook Pro suddenly SUPER slow

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    http://support.apple.com/kb/PH10798
    Start up in Safe Mode.
    http://support.apple.com/kb/PH4373
    Repair Disk
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    http://support.apple.com/kb/PH5836?viewlocale=en_US
    Increase Disk Space
    http://support.apple.com/kb/PH10677?viewlocale=en_US
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    A quick reply would be VERY appreciated. Thanks

    It appears your MacBook Pro is suffering from a dearth of RAM for the programs you are using, but more information is required for a definitive conclusion. Read: Using Activity Monitor to read System Memory and determine how much RAM is being used
    Google Chrome runs poorly on a Mac and may be responsible for devouring your Mac's available resources. Until Google figures out how to develop for OS X don't use it.
    To purchase memory go to Crucial and download the little app that examines your system and recommends RAM upgrade options. Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. Avoid purchasing memory from PC vendors because the Mac is intolerant of memory that does not meet its stringent specifications.

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