Macbook Pro suddenly very slow - Help please!
Hi everyone,
I have a 13in Macbook Pro and it has been doing well up until this week when everything I click forces me to go through the pinwheel for long amounts of time. This especially happens when minimizing, opening and closing new windows as well as using the four-finger gesture on my trackpad. I opened Activity Monitor and the CPU usage looks fine - Google Chrome is the largest %CPU used at 8%. Under "System Memory", it shows that Page outs is 507GB and Page in is 27 GB.
Is there any other information necessary to determine what I can do to fix this?
A quick reply would be VERY appreciated. Thanks
It appears your MacBook Pro is suffering from a dearth of RAM for the programs you are using, but more information is required for a definitive conclusion. Read: Using Activity Monitor to read System Memory and determine how much RAM is being used
Google Chrome runs poorly on a Mac and may be responsible for devouring your Mac's available resources. Until Google figures out how to develop for OS X don't use it.
To purchase memory go to Crucial and download the little app that examines your system and recommends RAM upgrade options. Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. Avoid purchasing memory from PC vendors because the Mac is intolerant of memory that does not meet its stringent specifications.
Similar Messages
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MacBook Pro suddenly very slow! PLEASE HELP!
Hi!
this is my ever post and im not much of an expert so please excuse if im slow or say sth stupid
so i have a macbook pro 2011 with an i7 which should be pretty fast. and it was until 5-6 months ago, where it just became terribly slow, i re-installed the OSX, but it didnt help.
my battery has also died completely last month, which i will have to change, and i will add an extra 4 GB RAM i think, but i doubt thats the only issue.
applications are ridiculuosly slow, i get the beachball of death all the time, please help.
i runa an EthreCheck, here is the result if it helps:
Thank you very much in advance!
EtreCheck version: 2.1.5 (108)
Report generated 5 January 2015 16:16:31 CET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:51:52
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (142.50 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[not loaded] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.4.2.18903 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.4.2.18903 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
Better Pop Up Blocker [Installed]
wrc [Installed]
Slick Savings [Installed] Adware! [Remove]
Frill [Installed]
Amazon Shopping Assistant [Installed] Adware! [Remove]
AdBlock [Installed]
Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% Mail
3% Google Chrome
2% WindowServer
2% coreaudiod
1% launchd
Top Processes by Memory: ℹ️
120 MB Google Chrome
107 MB Microsoft Word
94 MB Google Chrome Helper
86 MB Mail
69 MB mds_stores
Virtual Memory Information: ℹ️
18 MB Free RAM
983 MB Active RAM
1.44 GB Inactive RAM
1.07 GB Wired RAM
6.10 GB Page-ins
72 MB Page-outs
Diagnostics Information: ℹ️
Jan 5, 2015, 03:29:00 PM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-152900_[redacted] .cpu_resource.diag [Details]
Jan 5, 2015, 03:25:19 PM Self test - passed
Jan 5, 2015, 10:48:18 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-05-104818_[redacted].cpu_re source.diag [Details]
Jan 5, 2015, 10:26:04 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-05-102604_[redacted].cpu_res ource.diag [Details]
Jan 5, 2015, 10:20:48 AM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-102048_[redacted] .cpu_resource.diag [Details]
Jan 4, 2015, 06:55:43 PM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-185543_[redacted].cpu_res ource.diag [Details]
Jan 4, 2015, 02:44:46 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-04-144446_[redacted].c pu_resource.diag [Details]
Jan 4, 2015, 11:46:00 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-04-114600_[redacted].cpu_re source.diag [Details]
Jan 4, 2015, 11:19:22 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-111922_[redacted].cpu_res ource.diag [Details]
Jan 3, 2015, 06:20:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-182032_[ redacted].crash
Jan 3, 2015, 04:27:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-162 719_[redacted].crash
Jan 3, 2015, 02:12:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LolClient_2015-01-03-021222_[r edacted].crash
Jan 3, 2015, 12:02:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-000238_[ redacted].crash
Jan 3, 2015, 12:02:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-000 237_[redacted].crash
Jan 2, 2015, 09:38:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-02-213 820_[redacted].crash
Jan 2, 2015, 05:44:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-02-174454_[ redacted].crash
Jan 2, 2015, 05:44:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-01-02-174448_[ redacted].crash
Jan 2, 2015, 05:04:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-02-170453_[redacted].cpu_resou rce.diag [Details]
Jan 2, 2015, 05:04:20 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-02-170420_[redacted].c pu_resource.diag [Details]Rapport software is offered by banks as a security support software.
Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
YouTube video
http://www.youtube.com/watch?v=Oxz-EW8Gceo
Remove Avast:
http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html -
MacBook Pro Suddenly Very Slow
Hello all,
I own a mid-2012 MacBook Pro with 8gb of RAM and 2.5GHz i5 processor running the latest version of Mavericks. I purchased it back in December 2012, and have only had one issue with it (graphics card failure, which was fixed by Apple).
Everything else has been fine, as far as I can tell; apps load fairly quickly (such as Adobe AI and PS) and there hasn't been any lagging or glitchy-ness unless I'm gaming.
However, recently (about 6 days ago) my computer started to become EXTREMELY slow. Booting up takes probably double the time it used to take, and opening Adobe Illustrator has taken 2-3 minutes. Once I get Illustrator open, something as simple as a brush stroke will freeze up the machine for about 30 seconds. All other apps act similarly. When I'm playing music with Spotify it will lag and stop playing for a little while and then resume. The computer will even freeze when I do something VERY simple such as hovering over the dock to magnify the icons. Even as I'm typing this message, the computer freezes up every few words and makes me sit and wait 15 seconds before continuing to type.
The issue began the day I installed AutoCAD. Is that the issue, or a coincidence? I tried uninstalling it but the Mac was still very slow and glitchy. I tried uninstalling lots of apps I don't use (and don't know how I got them) like Growl and FUSE. I also cleaned up the HDD and have 118gb out of 500 free, and I ran the Apple Hardware Test (the basic and extended tests) with no problems found. Nothing I've done so far will speed the Mac back up to normal.
I do have a Time Machine backup, so one possibility is to restore the Mac to the backup from a week ago (before the issue began). The only problem with that is I'm afraid I'll lose some of my apps (mainly Adobe CS6) which I no longer have the serial number for, and there's no way I'm risking having to buy it again.
Another option is to move all important files to an external drive, wipe the whole thing clean, and start over. Again, I'd rather not do that for fear of losing my applications.
I checked the Activity Monitor and everything seems normal there:
Lastly: Upon looking through other forum posts like mine, I saw that most people want to see the EtreCheck report to try and help; so here it is:
EtreCheck version: 1.9.15 (52)
Report generated August 31, 2014 at 3:04:19 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
DELL SE198WFP 1440 x 900 @ 60 Hz
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:26:15
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (118.07 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
BLUE MICROPHONE Blue Snowball
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.6) Support
[loaded] com.displaylink.driver.DisplayLinkDriver (2.0 - SDK 10.6) Support
[not loaded] com.displaylink.driver.DisplayLinkEthernetDriver (2.0 - SDK 10.6) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[loaded] com.protech.NoSleep (1.3.3 - SDK 10.8) Support
[not loaded] com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) Support
[not loaded] com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.7) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[running] com.displaylink.displaylinkmanager.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[not loaded] com.displaylink.useragent-prelogin.plist Support
[running] com.displaylink.useragent.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.protech.NoSleep.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
Dropbox
Autodesk 360
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Air Display Preferences Support
Flash Player Support
Java Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 355.00 GB
Destinations:
MBP BACKUP [Local] (Last used)
Total size: 931.51 GB
Total number of backups: 17
Oldest backup: 2014-08-15 18:07:58 +0000
Last backup: 2014-08-27 11:23:47 +0000
Size of backup disk: Too small
Backup size 931.51 GB < (Disk used 355.00 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
14% WindowServer
6% Google Chrome
5% DisplayLinkUserAgent
3% DisplayLinkManager
1% Dock
Top Processes by Memory: ?
126 MB Google Chrome
123 MB com.apple.IconServicesAgent
98 MB WindowServer
90 MB Spotify
90 MB Dock
Virtual Memory Information: ?
3.44 GB Free RAM
2.94 GB Active RAM
602 MB Inactive RAM
1.03 GB Wired RAM
468 MB Page-ins
0 B Page-outs
Thanks to everyone in advance!! I'm a student and couldn't live without my computer. Please helpPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Macbook pro running extremely slow, help please!
Problem description:
Running slow
EtreCheck version: 2.1.8 (121)
Report generated April 12, 2015 at 11:30:16 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 396
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2:12:44
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (188.23 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]
[not loaded] com.cy.iokit.Morpheus (1.4) [Click for support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Microsoft AU Daemon UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
Backup Engine Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)
Nike+ Connect Helper UNKNOWN Hidden (missing value)
TimehopSync Application (/Applications/TimehopSync.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.1.0f5 [Click for support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.3 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
GarminGpsControl: Version: 2.8.1.0 Release [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
ContentUploaderPlugin: Version: 1.2 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071705000010 [Click for support]
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
1% Timehop Sync
1% SubmitDiagInfo
0% mds_stores
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
477 MB softwareupdated
356 MB Image Capture Extension
150 MB Google Chrome
146 MB mds_stores
125 MB Preview
Virtual Memory Information: ℹ️
63 MB Free RAM
1.64 GB Active RAM
1.59 GB Inactive RAM
1000 MB Wired RAM
16.49 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Apr 12, 2015, 09:13:17 AM Self test - passed
Apr 11, 2015, 11:45:20 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-11-114520_ [redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac Book Pro suddenly very slow
MacBook Pro suddenly very slow despite good wifi connection. Should I be scanning for virus? and if so, which product?
Scanning for a virus will be a waste of time. To date there are no know virus' affecting Macs.
More details might be helpful, but in the interim, look at this comprehensive document:
https://discussions.apple.com/docs/DOC-3521
Ciao. -
My Macbook pro is very slow in oening folders, it does not open immediatly as you would expect and takes about 30s or more. Please help!
Here is the spec:
OS X 10.8.3
2,3 Gz Intel Core i7
8GB 1600 MHz DDR3Did u try to rebuild spotlight index? repair permissions? verify disk and repair if needed?
if now, try it out. -
My MacBook Pro is very slow. Can anyone help?
My MacBook Pro is very slow. Can anyone help?
mikheart,
if you haven’t done so already, download and install EtreCheck. Please include in your reply the output produced from a run of EtreCheck. -
MacBook Pro is running slow. Please help!
Hello,
My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type). I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem. If possible, I would like to increase the over all speed of my system. I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure. Any help that this community can offer would be very helpful.
Thanks!
Problem description:
MacBook Pro is very slow.
EtreCheck version: 2.1.8 (121)
Report generated February 15, 2015 at 1:33:33 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 629
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:42:33
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 500.11 GB
EFI (disk1s1) <not mounted> : 210 MB
My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[failed] com.lexmark.hbnlistener.plist [Click for support] [Click for details]
[failed] com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
[loaded] com.lexmark.hostregister.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp UNKNOWN (missing value)
Citations Application (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper UNKNOWN (missing value)
Canon IJ Network Scanner Selector2 UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Music Manager UNKNOWN Hidden (missing value)
SAVDiskMountNotify UNKNOWN (missing value)
ScanNotification UNKNOWN (missing value)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
Safari Extensions: ℹ️
Reddit Enhancement Suite
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Click for support]
Flash Player [Click for support]
Growl [Click for support]
MusicManager [Click for support]
Symantec QuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
Destinations:
My Book [Local]
Total size: 499.76 GB
Total number of backups: 12
Oldest backup: 2014-05-06 04:22:17 +0000
Last backup: 2015-02-15 20:27:58 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 152.18 GB X 3)
Top Processes by CPU: ℹ️
92% Folder Actions Dispatcher
8% WindowServer
6% coreservicesd
5% mds_stores
3% mds
Top Processes by Memory: ℹ️
258 MB SymDaemon
236 MB LiveUpdateDaemon
112 MB Dropbox
112 MB com.apple.WebKit.WebContent
109 MB Folder Actions Dispatcher
Virtual Memory Information: ℹ️
265 MB Free RAM
1.61 GB Active RAM
1.11 GB Inactive RAM
667 MB Wired RAM
15.71 GB Page-ins
275 MB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 01:33:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
Feb 15, 2015, 01:32:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
Feb 15, 2015, 01:31:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
Feb 15, 2015, 01:31:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
Feb 15, 2015, 01:30:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
Feb 15, 2015, 01:30:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
Feb 15, 2015, 01:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
Feb 15, 2015, 01:29:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
Feb 15, 2015, 01:28:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
Feb 15, 2015, 01:28:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
Feb 15, 2015, 01:28:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
Feb 15, 2015, 01:27:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
Feb 15, 2015, 01:27:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
Feb 15, 2015, 01:25:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
Feb 15, 2015, 01:25:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
Feb 15, 2015, 01:25:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
Feb 15, 2015, 12:22:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
Feb 15, 2015, 12:21:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
Feb 15, 2015, 12:21:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
Feb 15, 2015, 12:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
Feb 15, 2015, 12:18:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
Feb 15, 2015, 12:15:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
Feb 15, 2015, 12:14:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
Feb 15, 2015, 12:11:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
Feb 15, 2015, 12:10:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
Feb 15, 2015, 12:09:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
Feb 15, 2015, 12:07:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
Feb 15, 2015, 11:53:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
Feb 15, 2015, 11:48:33 AM Self test - passed
Feb 15, 2015, 01:24:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
Feb 15, 2015, 01:32:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
Feb 15, 2015, 01:26:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
Feb 15, 2015, 01:26:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
Feb 15, 2015, 12:22:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
Feb 15, 2015, 12:19:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
Feb 15, 2015, 12:18:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
Feb 15, 2015, 12:05:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
Feb 15, 2015, 12:00:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crashHope this helps.
https://discussions.apple.com/thread/6466590
Remove Norton software. -
my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?
Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
Is too much of the system memory tied up? If so, what can I do to free some up? -
My MacBook Pro system is operating very slowly. Apps take quite a while to open (oftentimes 2-3 minutes or longer) and navigating through my documents is cumbersome. I get the spinning wheel while I'm searching for a document. The machine appears to be running most of the time, as if something is going on in the background. Thanks for any help that anyone can provide. I only open the apps that I need at the time.
Here is my EtreCheck report. Hopefully it has info that could help:
Problem description:
MacBook Pro running very slow
EtreCheck version: 2.1.1 (104)
Report generated December 5, 2014 at 2:19:04 PM PST
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1440 x 900
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 5:34:10
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (189.70 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Apple Thunderbolt Display
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Display Audio
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.18) [Support]
[not loaded] com.vmware.kext.vmioplug.10.1.24 (10.1.24) [Support]
[not loaded] com.vmware.kext.vmnet (0090.04.91) [Support]
[not loaded] com.vmware.kext.vmx86 (0090.04.91) [Support]
[not loaded] com.vmware.kext.vsockets (90.4.22) [Support]
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] com.shapeservices.msm.driver.MSMFramebuffer (3.3.2 - SDK 10.6) [Support]
[loaded] com.shapeservices.msm.driver.MSMVideoDevice (3.3.2 - SDK 10.6) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[failed] com.adobe.CS5ServiceManager.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
Launch Daemons: ℹ️
[loaded] ag.shape.MSMToolHelper.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.akamai.single-user-client.plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.leadertech.PowerRegister.SEA1.44987f1a2073785a4a9f13194a1b1914.plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Stickies Application (/Applications/Stickies.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Air Display Host Application (/Applications/Air Display Host.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobeExManCCDetect_x86_64: Version: AdobeExManCCDetect_x86_64 1.0.0.0 - SDK 10.7 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx64: Version: 1.0 - SDK 10.5 [Support]
Safari Extensions: ℹ️
1Password
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Support]
Flash Player [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 309.18 GB
Destinations:
Robin-backup-2014+ [Local]
Total size: 999.86 GB
Total number of backups: 5
Oldest backup: 2014-11-26 06:41:37 +0000
Last backup: 2014-11-26 19:32:22 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 309.18 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
5% Google Chrome
3% coreaudiod
0% AppleSpell
0% AdobeCrashDaemon
Top Processes by Memory: ℹ️
919 MB Adobe Photoshop CC 2014
258 MB Google Chrome
172 MB Mail
163 MB WindowServer
155 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
707 MB Free RAM
3.44 GB Active RAM
2.12 GB Inactive RAM
1.67 GB Wired RAM
10.58 GB Page-ins
149 MB Page-outs
Diagnostics Information: ℹ️
Dec 5, 2014, 02:17:48 PM Adobe Fireworks CS6_2014-12-05-141748_Macintosh.crash
Dec 4, 2014, 08:45:32 AM Self test - passed
Dec 3, 2014, 08:14:44 PM Messages_2014-12-03-201444_Macintosh.crash
Dec 2, 2014, 07:54:01 PM XPCKeychainSandboxCheck_2014-12-02-195401_Macintosh.crash
Dec 2, 2014, 07:22:18 PM 2BUA8C4S2C.com.agilebits.onepassword4-he...crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
2010 Macbook Pro Running Very Slow
I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 462
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LexmarkNetworkServices Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
7600 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
4% WindowServer
3% Finder
2% hidd
0% ps
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
765 MB firefox
150 MB Mail
116 MB Finder
86 MB mds
77 MB WindowServer
Virtual Memory Information: ℹ️
577 MB Free RAM
1.41 GB Active RAM
1.55 GB Inactive RAM
621 MB Wired RAM
463 MB Page-ins
156 KB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 07:28:57 AM Self test - passed
Mar 26, 2015, 08:20:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crashI’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money. -
My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often and while surffing on net it gets very slow ...
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Suddenly my MacBook Pro is very slow. Spinning beach ball of death appears across platforms. Might have a virus or malware. What can I run to detect what's up? Any suggestions?
You may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
Backup your data immediately:
Before proceeding you should make sure you have a current backup. If it has been getting slower over time your disk could be a failing slowly. SATA drives have two retry modes: short and long. They can continue operating as read errors are increasing. The long retry cycle is very long and can cause significant performance degradation. If it has started long retries then it is likely to get worse and eventually fail. SSDs also have a failure mode where the fail slowly.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
Try resetting PRAM and SMC:
http://support.apple.com/kb/PH4405
http://support.apple.com/kb/HT3964
Is it faster now? If not, proceed.
Restart in Safe Mode:
http://support.apple.com/kb/HT1564?viewlocale=en_US
Reboot in normal node. (This boot may be slower than normal.)
Is it faster now? If not, proceed.
Restart in Safe Mode again:
Uninstall all unnecessary login items:
> User&Groups > Login items. > Unlock the padlock. > Remove them with the minus -
Also uninstall internet plug-ins in your browsers.
Reboot in normal node. (This boot may be slower than normal.)
Is it faster now? If not, proceed.
Spotlight: If Spotlight is continually running, re-index Spotlight:
http://support.apple.com/kb/ht2409
Low disk space:
If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac. For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
Disk Diagnosis and Repair; Runaway Processes:
See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
- Directions on how to detect a failing drive
- How to repair a filesystem on a working drive.
- How to check for runaway processes hogging the processor time.
Also see Activity Monitor – Monitor Performance Problems
http://www.scsc-online.com/Activity%20Monitor.html
Additional suggestions in "Why is my computer slow?” are particularly good.
https://discussions.apple.com/docs/DOC-3521
In the "Something is wrong with your machine” section.
- Corrupted Caches
Using Onyx to clear the caches.
- Step by Step to Fix your Mac:
https://discussions.apple.com/docs/DOC-3353
(I learned a lot reading this document. Good stuff.)
- A clean install.
After you have backed up your system twice to two different disk drives.
Preferably with one of the backups being a clone.
Time Machine restores are complex and can sometimes fail.
You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
As part of this clean install procedure for disks, erase the disk with Security Option Zero
that writes zeros to all sectors and remaps bad sectors as it does so.
That is a time consuming operation, but worth it.
See https://discussions.apple.com/message/24057867#24057867
If you have an SSD, to not write a pass of zeros to it.
Additional references:
http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
and Mac Performance Guide: http://www.thesafemac.com/mpg/
and Why your Mac runs slower than it should
http://www.chriswrites.com/2009/04/17-reasons-why-your-mac-is-so-unbelievably-sl ow/
Hardware replacement or upgrade?
Hopefully by now your Mac is back to its normal speed. If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs. If it is under warranty or AppleCare they will repair it for free. If not, you can compare their estimate with DIY repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.) For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/. You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
> About This Mac > More Info… > System Report > Model Identifier:
If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable). An 8 GB memory upgrade is only $100. When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
Good luck. May the software fixes do the trick. -
My macbook pro is very slow. what can i do?
my macbook pro is very slow. what can i do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My macbook pro is very slow after instal OSX
My macbook pro is very slow after instal OSX
Fixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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