MacBook Pro system freezes - please help!
Hi there,
I've been experiencing some system freezes with my MBP recently. I have all the most recent software updates installed and there's really no detectable pattern to the freezes. I usually notice it when the screen has been blanked out for a while -- I'll come back, swipe the trackpad, and the screen will turn on, but the screensaver will be stuck in a certain position, and although the cursor will move no applications will respond and I am forced to hard-reboot by holding the power button down. I've checked some of the logs in Console to see if anything has been noted but haven't had any joy so far. I can't think of anything specific to start looking -- any advice will be REALLY helpful. I've searched the forums but haven't found anything that helps.
Thanks in advance!
Hello,
Thank your informative post, as it helps us to troubleshoot much quicker!
You didn't indicate that you had tried resetting the SMC, (System Management Controller) .. so go here, read the information first and follow the instructions... that could be the answer.
If after trying this applications still won't launch or respond, post back.
Carolyn
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http://support.apple.com/kb/HT4818
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MacBook Pro, always freezing! Help!
Hey, so I need help.
My MacBook Pro always freezes but not totally freezes, like, you can move the cursor around and everything but you can't click on anything. It has this color wheel something and it is reaaally driving me crazy.
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More info about my macbook:
About This Mac
OS X
Version 10.8
Processor: 2.26 GHz Intel Core 2 Duo
Memory: 4 GB 1333 MHz DDR3
Storage: 450.44 GB free out of 499.25 GB
System Memory
Free: 2.49 GB
Wired: 650.7 MB
Active: 766.3 MB
Inactive: 133.3 MB
Used: 1.51 GB
VM size: 189.11 GB
Page ins: 428.1 MB (0 bytes/sec)
Page outs: 0 bytes (0 bytes/sec)
Swap used: 0 bytesThese are the results:
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.8 (12A178q) - Uptime: 0 days 2:30:41
Disk Information:
ST9500325AS disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 499.25 GB (450.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Launch Daemons:
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 11.0.1.98 3rd-Party support link
iPhotoPhotocast: Version: 7.0
Flash Player: Version: 11.0.1.98 Outdated! Update
JavaAppletPlugin: Version: 14.2.0 - SDK 10.8 Outdated! Update
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Audio Plug-ins:
AirPlay: Version: 1.4.1 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
2% EtreCheck
0% ps
0% mds
0% WebProcess
Top Processes by Memory:
143 MB WebProcess
53 MB Dock
45 MB Finder
41 MB Safari
41 MB mds
Virtual Memory Information:
2.30 GB Free RAM
809 MB Active RAM
241 MB Inactive RAM
430 MB Wired RAM
348 MB Page-ins
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That's the way.
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Best for Mac only use is to re-partition and format as GUID partition map and Mac OS Extended (journaled)
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Memory 4 GB 1333 MHz DDR3
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Total Number of Cores: 4
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L3 Cache: 6 MB
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SMC Version (system): 1.69f3
Sudden Motion Sensor:
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Mid-2010 Macbook Pro Unexpected Shutdown, Please help!!
Hello, I have a mid-2010 Macbook Pro and I have been having trouble with sudden shutdowns. The screen will go black, but I can hear the fans still running. Then I have to hold down the power button to restart. Here is the error message I received, any help would be much appreciated. Thanks!!
Interval Since Last Panic Report: 20043 sec
Panics Since Last Report: 1
Anonymous UUID: E6BF7276-A12C-86C7-0CB3-5CDACDDBF7E6
Tue Nov 27 23:14:01 2012
panic(cpu 2 caller 0xffffff7f999d4b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812d1c1000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8109f9b260 : 0xffffff801921d626
0xffffff8109f9b2d0 : 0xffffff7f999d4b25
0xffffff8109f9b360 : 0xffffff7f99ace4b3
0xffffff8109f9b3c0 : 0xffffff7f99ace527
0xffffff8109f9b430 : 0xffffff7f99de3853
0xffffff8109f9b570 : 0xffffff7f99af4659
0xffffff8109f9b5a0 : 0xffffff7f999de8da
0xffffff8109f9b650 : 0xffffff7f999d9fac
0xffffff8109f9b840 : 0xffffff7f999dbade
0xffffff8109f9b920 : 0xffffff7f9a9efad5
0xffffff8109f9b960 : 0xffffff7f9aa05507
0xffffff8109f9b980 : 0xffffff7f9aa24353
0xffffff8109f9b9c0 : 0xffffff7f9aa243b1
0xffffff8109f9ba00 : 0xffffff7f9aa0ac43
0xffffff8109f9ba50 : 0xffffff7f9a9c50fc
0xffffff8109f9bae0 : 0xffffff7f9a9c0efa
0xffffff8109f9bb10 : 0xffffff7f9a9beaab
0xffffff8109f9bb40 : 0xffffff80196650c3
0xffffff8109f9bbc0 : 0xffffff8019667153
0xffffff8109f9bc20 : 0xffffff8019664b8f
0xffffff8109f9bd70 : 0xffffff80192981e1
0xffffff8109f9be80 : 0xffffff8019220aed
0xffffff8109f9beb0 : 0xffffff8019210448
0xffffff8109f9bf00 : 0xffffff801921961b
0xffffff8109f9bf70 : 0xffffff80192a5b16
0xffffff8109f9bfb0 : 0xffffff80192ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9996d 000->0xffffff7f99c6ffff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99814000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f99959000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f99916000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 9c7d000->0xffffff7f99f9ffff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f999 6d000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99814000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9a9a6000 ->0xffffff7f9aa68fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f999 6d000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f99959000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99814000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f99916000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019000000
Kernel text base: 0xffffff8019200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 27539845338264
last loaded kext at 8205610036124: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9b553000, size 229376)
last unloaded kext at 183478279400: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9a1f1000, size 65536)
loaded kexts:
com.serato.usb.kext 2.3.0
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.Oxford_Semi 3.1.0
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST95005620AS, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: INIC-1610P, 0x13fd (Initio Corporation), 0x1e40, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd130000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
FireWire Device: 1394B/1394A Drive, PI-263, 800mbit_speedYou're welcome. Your panic report seems to have the same references mine did regarding the graphics card. I went to the Genius Bar because everything I tried to solve the problem didn't help. These are 2 of the links to info. that gave me hope that I might get the problem "permanently" solved without having to pay for repairs.
http://oleb.net/blog/2012/05/15-inch-mbp-mid-2010-crashing-to-black-screen/
http://reviews.cnet.com/8301-13727_7-20119849-263/apple-acknowledges-2010-macboo k-pro-black-screen-bug/
Good luck.
Boy am I bad at this. I left out the Apple link that specifically addresses the issue: http://support.apple.com/kb/TS4088.
Message was edited by: n m u -
Macbook Pro Problems. Please help!
My computer has recently been experiencing some problems. Less than a month ago I had about 5 kernel panics. Suddenly, they went away, but other problems have arose. Finder keeps on relaunching and nearly every program unexpectedly quits. I have no clue why this is happening, please help. I am using a Macbook Pro, 15" screen, 2.33 Ghz, 2 GB RAM.
Kernel Panic Logs:
Sat Jun 23 00:17:13 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xc6323233, CR3: 0x00e0a000, CR4: 0x000006e0
EAX: 0xc6323203, EBX: 0x00000003, ECX: 0x5149def8, EDX: 0x0b1706f0
CR2: 0xc6323233, EBP: 0x25503bf8, ESI: 0x514936f0, EDI: 0x236582c8
EFL: 0x00010202, EIP: 0x00a3c974, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x255039b8 : 0x128d08 (0x3cc0a4 0x255039dc 0x131de5 0x0)
0x255039f8 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x25503b08 : 0x19aeb4 (0x25503b20 0x36c06b00 0x1 0x1)
0x25503bf8 : 0xa15cc2 (0x237f0004 0x514936f0 0xb1706f0 0xc6323203)
0x25503dd8 : 0xa18059 (0x236582c8 0x396b400 0x0 0x0)
0x25503f08 : 0x39b3c3 (0x23658000 0x3c17e00 0x1 0x4b2c9c)
0x25503f58 : 0x39a595 (0x3c17e00 0x0 0x246 0x0)
0x25503f88 : 0x39a2cb (0x3c19f80 0x25503fd4 0x134c09 0x39a2ae)
0x25503fc8 : 0x19ad2c (0x3c19f80 0x0 0x19e0b5 0x3787624) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sat Jun 23 00:27:17 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x8d08244c, CR3: 0x00e0a000, CR4: 0x000006e0
EAX: 0x8d082444, EBX: 0x758d046f, ECX: 0x758d0424, EDX: 0x8d082444
CR2: 0x8d08244c, EBP: 0x25463bf8, ESI: 0x36c43800, EDI: 0x00000004
EFL: 0x00010286, EIP: 0x0035bee5, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x254639e8 : 0x128d08 (0x3cc0a4 0x25463a0c 0x131de5 0x0)
0x25463a28 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x25463b38 : 0x19aeb4 (0x25463b50 0x5000000 0x1 0x0)
0x25463bf8 : 0xa165b5 (0x36c43800 0xfffffffc 0x6 0x515e8ef0)
0x25463dd8 : 0xa18059 (0x236582c8 0x1 0x4b285c 0x6)
0x25463f08 : 0x39b3c3 (0x23658000 0x3c2ac80 0x1 0x3780d08)
0x25463f58 : 0x39a595 (0x3c2ac80 0x135eb4 0x0 0x3780d08)
0x25463f88 : 0x39a2cb (0x3c2ce40 0x0 0x5f5dd18 0x13818b)
0x25463fc8 : 0x19ad2c (0x3c2ce40 0x0 0x19e0b5 0x42cf380) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sat Jun 23 14:17:12 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x5e7ab607, CR3: 0x00e0a000, CR4: 0x000006e0
EAX: 0x5e7ab5ff, EBX: 0x5c78b56d, ECX: 0x5c78b4ff, EDX: 0x5e7ab5ff
CR2: 0x5e7ab607, EBP: 0x257b3bf8, ESI: 0x36ca6b00, EDI: 0x00000004
EFL: 0x00010206, EIP: 0x0035bee5, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x257b39e8 : 0x128d08 (0x3cc0a4 0x257b3a0c 0x131de5 0x0)
0x257b3a28 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x257b3b38 : 0x19aeb4 (0x257b3b50 0x39a2380 0x257b3b68 0x381143)
0x257b3bf8 : 0xa165b5 (0x36ca6b00 0xfffffffc 0x6 0x5180aef0)
0x257b3dd8 : 0xa18059 (0x236582c8 0x3ca7040 0x0 0x0)
0x257b3f08 : 0x39b3c3 (0x23658000 0x3c1ae80 0x1 0x3783254)
0x257b3f58 : 0x39a595 (0x3c1ae80 0x135eb4 0x0 0x3783254)
0x257b3f88 : 0x39a2cb (0x3c1cf00 0x389be00 0x450 0x1203)
0x257b3fc8 : 0x19ad2c (0x3c1cf00 0x0 0x19e0b5 0x3e0aea0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sat Jun 23 15:43:33 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x0008010a, CR3: 0x00f2a000, CR4: 0x000006e0
EAX: 0x00000006, EBX: 0x23778107, ECX: 0x0008010a, EDX: 0x23775b58
CR2: 0x0008010a, EBP: 0x2521bbf8, ESI: 0x00080110, EDI: 0x237752c8
EFL: 0x00010206, EIP: 0x00198d64, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2521b9f8 : 0x128d08 (0x3cc0a4 0x2521ba1c 0x131de5 0x0)
0x2521ba38 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x2521bb48 : 0x19aeb4 (0x2521bb60 0x3e8 0x206 0x0)
0x2521bbf8 : 0xa15e1e (0x8010a 0x23778107 0x6 0x519293b0)
0x2521bdd8 : 0xa18059 (0x237752c8 0x1 0x4b285c 0x6)
0x2521bf08 : 0x39b3c3 (0x23775000 0x3d30000 0x1 0x38a1d74)
0x2521bf58 : 0x39a595 (0x3d30000 0x135eb4 0x0 0x38a1d74)
0x2521bf88 : 0x39a2cb (0x3e5e740 0x0 0x5f5dd18 0x13818b)
0x2521bfc8 : 0x19ad2c (0x3e5e740 0x0 0x19e0b5 0x38a680c) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sat Jun 23 15:50:24 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x60081a57, CR3: 0x00f2a000, CR4: 0x000006e0
EAX: 0x60081a27, EBX: 0x00000003, ECX: 0x522b0c80, EDX: 0x004f9900
CR2: 0x60081a57, EBP: 0x25243bf8, ESI: 0x522a8900, EDI: 0x237752c8
EFL: 0x00010202, EIP: 0x00a3c974, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x252439b8 : 0x128d08 (0x3cc0a4 0x252439dc 0x131de5 0x0)
0x252439f8 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x25243b08 : 0x19aeb4 (0x25243b20 0x36e1fc00 0x1 0x1)
0x25243bf8 : 0xa15cc2 (0x2390e004 0x522a8900 0x4f9900 0x60081a27)
0x25243dd8 : 0xa18059 (0x237752c8 0x1 0x25243e18 0x6)
0x25243f08 : 0x39b3c3 (0x23775000 0x3d42000 0x1 0x389e06c)
0x25243f58 : 0x39a595 (0x3d42000 0x135eb4 0x0 0x389e06c)
0x25243f88 : 0x39a2cb (0x3e71a80 0x0 0x450 0x1303)
0x25243fc8 : 0x19ad2c (0x3e71a80 0x0 0x10 0x0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sat Jun 23 16:33:38 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x62e57373, CR3: 0x00f2a000, CR4: 0x000006e0
EAX: 0x62e57343, EBX: 0x00000003, ECX: 0x52c94b10, EDX: 0x004fe420
CR2: 0x62e57373, EBP: 0x252fbbf8, ESI: 0x52c8a420, EDI: 0x237752c8
EFL: 0x00010202, EIP: 0x00a3c974, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x252fb9b8 : 0x128d08 (0x3cc0a4 0x252fb9dc 0x131de5 0x0)
0x252fb9f8 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x252fbb08 : 0x19aeb4 (0x252fbb20 0x36e08400 0x1 0x1)
0x252fbbf8 : 0xa15cc2 (0x2390e004 0x52c8a420 0x4fe420 0x62e57343)
0x252fbdd8 : 0xa18059 (0x237752c8 0x3a9e100 0x0 0x6)
0x252fbf08 : 0x39b3c3 (0x23775000 0x3d4ad80 0x1 0x389c54c)
0x252fbf58 : 0x39a595 (0x3d4ad80 0x135eb4 0x0 0x389c54c)
0x252fbf88 : 0x39a2cb (0x3d49600 0x39c2080 0x4a62b98 0x13818b)
0x252fbfc8 : 0x19ad2c (0x3d49600 0x0 0x19e0b5 0x389a364) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x9e4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6cc000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x584000
dependency: com.apple.iokit.IO80211Family(160.2)@0x80a000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sun Jun 24 15:56:44 2007
panic(cpu 0 caller 0x0035CDC6): mget MCHECK: m_type=406 m=36e07b00
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25453be8 : 0x128d08 (0x3cc0a4 0x25453c0c 0x131de5 0x0)
0x25453c28 : 0x35cdc6 (0x3ecec0 0x406 0x36e07b00 0x19a319)
0x25453c48 : 0x36373e (0x1 0xe 0x14 0x36e4ce00)
0x25453c88 : 0x22f1e4 (0x37030e3c 0x1 0x18 0x0)
0x25453cf8 : 0x240d0b (0x3998ad0 0x25453d2c 0x37030e34 0x37030e00)
0x25453d48 : 0x24123e (0x1c 0x1 0x0 0x1)
0x25453e08 : 0x22f3f5 (0x37030e00 0x14 0x3c 0x1)
0x25453e48 : 0x230e56 (0x37030e00 0x14 0x11 0x0)
0x25453f58 : 0x21e5cb (0x37030e00 0x37030d00 0x44707c 0x1a37c0)
0x25453f98 : 0x204e88 (0x4d1000 0x37030d00 0x37030dfc 0x39f5cec)
0x25453fc8 : 0x19ad2c (0x0 0x0 0x19e0b5 0x38a5a7c) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Macbook Pro 2.33Ghz, 160GB HDD, 2GB RAM Mac OS X (10.4.8)and, i might add, since it appears he is still running 10.4.8 and may not have done the 10.4.10 update, it would seem to narrow down the problem to possibly bad airport firmware or bad airport driver. something that apple needs to address. i suggest you call appleCare and get a case number started and join the club.
http://discussions.apple.com/thread.jspa?threadID=1007678&tstart=75
http://discussions.apple.com/thread.jspa?threadID=986785 -
AirPort Disk works on Vista but is ULTRA SLOW on MacBook Pro...please help.
This is nuts, huh? Please help.
I can copy files using Window's Vista at about 7MBps so it takes around 2min 40secs to copy a previously bought 1.3GB iTunes TV show from the AirPort Disk (connected via USB 2.0)to my Vista machine. I understand this is a reasonable speed, if you think it should go faster let me know. When I try to play it with iTunes directly from the Airport Disk(by control clicking it and telling it to play with iTunes, not sure this is the best way, advice appreciated) it plays okay but I get a fair amount of stutters where it will skip a 1-4 seconds. Any way to fix this? Or should I just download it to my computer and play it from there. I was trying to save space and confusion on my computers and just play via the Airport Extreme Disk.
NOW THE WEIRD STUFF! It takes 4 hours to download the same TV file mentioned above from the Airport Disk to my MacBook Pro! And to stream the movie from the Airport Disk is impossible. Can anyone offer suggestions? I searched online and could not find any help.
Additional Info that might be helpful:
-AirPort Extreme 340ll/a, Version 7.5(I assume that's the firmware version).
-I erased with 0s and formatted an external 7200RPM 8MB Western Digital drive to "Mac OS Extended Journaled" via my MacBook Pro's USB port, using Disk Utility.
-My wi-fi connections seems fine: for web surfing it is fast with my Macbook and Windows computers, so that's not a problem. FYI, I did some internet download speed tests and got like 15,000-20,000kbps, which is pretty good, right?
-I hooked the drive up directly to my MacBook Pro's USB 2.0 port and copied the same HD TV show file to the computer, and Apple's "Activity Monitor" utility showed it is reading and writing at 30MBps which I understand is quite good. So it does not appear to be a hard drive problem either.
Any help would be appreciated. Thanks!Cause of problem:
I found out that the problem was that in the "Airport Utility" under "Internet Connection" tab, the "Connection Sharing" had been set to "Off(Bridge Mode)". This stopped my MacBook Pro from accessing the AirPort Disk(an external hard drive connected to the AirPort Extreme Base Station). I still find it weird that My HP computer could access the AirPort Disk just fine and my MacBook Pro was so ultra slow(i.e. 4 hours to copy a 1.3GB file!) accessing files on the hard drive.
So, how did the default setting get changed to cause the problem to being with? I got some error pop-up box that said there were 2 NAT tables causing a conflict of some sort, so I followed it's instructions which put it in bridge mode which caused the problems. The reset of the wireless router put the "Connection Sharing" back into "Share a Public IP address" mode which is the default.
So anyway, this appears to be the end of this story, and I hope this post saves some people out there from some headaches and lost time!
Peace! -
MacBook Pro running slow please HELP..!!!
Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]I am having the same problem with my 2009 macbook pro. Here are the etrecheck results. Thank you for your help!
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 6:36:53 PM MDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 272
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:58:49
Disk Information: ℹ️
ST9160314ASG disk0 : (160.04 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 159.18 GB (72.30 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
[loaded] org.virtualbox.kext.VBoxDrv (3.2.0) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (3.2.0) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (3.2.0) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (3.2.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d13) [Click for support]
[not loaded] com.fklt.driver (1.8.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (2.2.8) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
15 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]
User Login Items: ℹ️
Firefox Application (/Applications/Firefox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewer: Version: 9.5.5 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.6r606 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Exposer
3rd Party Preference Panes: ℹ️
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 159.18 GB Disk used: 86.88 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 86.88 GB X 3)
Top Processes by CPU: ℹ️
7% photolibraryd
6% WindowServer
4% mtmd
1% InterCheck
0% mds
Top Processes by Memory: ℹ️
206 MB firefox
47 MB mtmd
46 MB photolibraryd
32 MB mds_stores
28 MB InterCheck
Virtual Memory Information: ℹ️
40 MB Free RAM
449 MB Active RAM
429 MB Inactive RAM
369 MB Wired RAM
4.36 GB Page-ins
84 MB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 05:30:19 PM Self test - passed
Apr 14, 2015, 12:43:03 PM /Library/Logs/DiagnosticReports/firefox_2015-04-14-124303_[redacted].cpu_resour ce.diag [Click for details] -
Multiple issues on MacBook Pro Retina. Please help
I am new to Mac. Switched to MacBook Pro from PC being tired of multiple hang-ups and recently losing some important work done on excel.
Now, I face some issues. I know that the first 2 shown here are Microsoft issues, but hey, even those like me who switched to MAC will, like it or not, face Microsoft at some point. Besides, there is no such "Warning" notice before buying a MAC that reads "Ms Office users, please refrain from buying a Mac" after all. :-)
Hopefully someone here will be able to help me.
1) Outlook. (not critical but annyoing)
a) I can't find the way to reply emails without imprinting the corporate Signature on every email. Is there any way to solve this?
b) "Do not save" option for sending emails out is not an option?
c) Request "read confirmation" not an option?
2) Excel. (critical for someone spending 95% of her/his time on excel)
Anyone working on fin markets will agree that excel goes without Mouse 90% of the time. For that reason shortcuts are a MUST.
Now... the issues
a) Speed of scrolling. Moving around the excel sheet with the arrows is way to slow.. even for a 2.9Ghz Intel Pentium 8Gb Ram 500GB flash HD like my Mac. Is there any way to speed up this?
b) PC shortcuts have changed completely in a Mac. A "critical" shortcut is the "F2" button, to edit cells and check formulas within. This has to be one keystroke.. not a combination of two.
To my surprise F2 translates into Ctrl + U (two keystrokes). I will reserve my comments on this matter, but somehow I have managed to resolve this myself by installing a Butler program and mapping the shortcut action manually on another key (under Esc). ( -> so this one is somehow resolved)
3) Stability
I have paid a hefty sum hoping that "hangs-up" would be part of the past. Unfortunately, I have suffered 5 hang ups in a period of 10 days, and doing some basic google search I came accross multiple forums about the "spiralling colour of death"? is there any way to turn a Mac more stable?
Of course, the machine is gorgeous, the built is impecable, the screen is superb but, I still suffer from the issues listed above.
so as a new Mac user and starting to become a bit frustrated, I am looking forward to your responses.
Kind regardsOutlook and Excel are different beasts on a Mac, and not as good if you're used to Office for Windows IMO so you have two choices:
1) Get over it, and re-learn Outlook and Excel but be prepared for certain features to be missing; or
2) Use bootcamp or a virtual machine to install your MS OS of choice and then install and use your favourite version of Office for Windows.
Enjoy! -
Power up Issue macbook Pro A1175? (please help)
I turn on the power and the chime sounds but the screen stays black and there is no hard drive activity. The indicater light on the front of the computer lights up: the light thats on the button that opens the laptop.
The light on the battery also turns on but there is no HDD lighting up and no activity. This issue started this morning as last night I turned off the Macbook pro to shut it down and it powered off correctly. Before I shut it down the programs that were running on it was Photo shop, Safari, Itunes - Itunes was playing some music but it was on pause for several hours, and Furcadia. I shut them all down closing each application individually and then shut down the book pro. it's a 15 inch mac book pro. S/N W872904NXAH
M/N A1175
Can anyone please help me? I don't remember what version the Leopard version I have but I think it was somewhere between 10.5.1 - 10.5.6.
Tech support want to charge me like 50 dollars just to get advise on what to do.,,, I tell you.... It's a rip off... My girlfriend's father is going to send me the disc to get it fix prolly .. i has leopard on this disc..
Any advise..? I could use some Keys or tips to try and test this laptop to see if any problems might be OS related...
if there is any alternitives id like to know. my gf really needs this laptop back as she needs it for college.,, Id hate to have to send it in to apple.. it would take weeks ,,, she doesnt have weeks and she needs her data now.
Also is it possible to hook up the hard drive in the laptop to another computer running Leopard? Or is it possible to use Linux Kabuntu to use DDR Rescue the data or extract it?
The hard drive is not responding to anything and someone told my GF that it might be a hard drive related issue.I am adding a other piece of information that any viewer must see: I have checked out the help areas of the macbook pro and I tried to find step guides in the Resetting the PMU for IBook or MacBook models here is the link:
http://support.apple.com/kb/HT1431?viewlocale=en_US
when I try to find my model it is not listed there nore anywere else on step guides to reset the PMU I have already reseted the VRAM and such but still to no avail it has failed to resolve my issue does anyone know how to reset the PMU On a Powerbook Pro A1175? Its a 15 inch that came out 2007 of June 5th. Mid year 07.
I found my specs and here it is :
http://support.apple.com/kb/SP17
I can't find instructions on to do these steps,, So please if any techs out there more experienced in Mac OSes I would greatly appretiate the help.
Sincerly,
Brickstin. -
My MacBook Pro crashed. Please help?
My MacBook Pro crashed so I bought a new Crucial 512Gb. I tried using my installer DVD to install OS X onto it. It said installation failed as some of the necessary files are not able to be copied. Could somebody help please?
You can't download it - you'll need to get a copy of the machine-specific discs from Apple. However...
...if you're near an Apple Store, they may have copies of your machine-specific discs that they use for the techs (but not to sell). You may be able to get them to load the OS onto your new SSD. It's worth taking the chance, anyway, as I'm sure that it would take a couple of weeks to get the discs from Apple.
Good luck,
Clinton -
Im a ex windows vista user, who evently became fed up and converted to a macbook pro. i just purchesed the macbook pro yesterday and have been trying to transfer all my music, contacts, notes, apps, etc. from my iphone 4 onto my new macbook pro. nothing seem to be working without it trying to erase all my info off of my iphone 4. I didnt think this would be a issue where they are both apple devices, but im now starting to regret the decision to purchace this macbook pro. please help me so i dont loose all my info trying to sync both devices. thanks for you help and advice
Welcome to the Apple Support Communities
You can only sync the iPhone with one Mac or PC, so your Mac is asking you to erase the device because you synced it with another Mac or PC. To avoid this, I recommend you to copy the "iTunes" folder of your old Mac or PC (in Music folder) to the Music folder of your Mac, so you'll have the same data on your Mac as the data you had on the PC.
To transfer contacts, notes, etc., I recommend iCloud > http://www.apple.com/icloud/setup/ -
Is My Macbook Pro refurbished? Please Help!!
Hi,
Today I purchased a Mac Book Pro 17" from an Apple Authorized reseller/Service Provider here in India.. I have doubts that it is a refurbished piece .. It doesnt look Fresh.. Has some minor 2 or 3 scratches.. one small dent at the back ...plus those small rubber soles at the bottom also appear dirty.. When I tried to get the warranty info of my product from apple's warranty info page https://selfsolve.apple.com/GetWarranty.do# It says "Our records indicate that your product is covered under Apple's Limited Warranty which is estimated to expire on 11 Sep 2008." Note I purchased it today that is 29th Jan 2008
Plus it also says "*_Your product is not eligible for complimentary phone support._*"
I am now quite sure that this is not a fresh piece ... Can some one please give their views.. Please Help!!Hi,
Thanks for the response... Ok Can u plz explain what do u mean when u say "have you controlled the package?"
In response to your other points.. I didnt but it from a store .. Here in India we have Apple authorized resellers.. I purchased it from an Apple Authorized reseller plus he is also an Apple Authorized service provider..
Some points to note .. I have been enquiring for a MacBook Pro for a couple of days now and none of the 18 odd resellers (listed on the Apple Asia reseller page) Have the 17" Model in stock ... It is out of stock everywhere...
Another thing .. this guy called me up and asked me if I wanted the stuff (The tiger OS etc) installed on the MBP.. I told him I didnt want anything installed coz I can do it on my own since the Installation CDs came with the package .. but he still insisted saying it would be easier for me and blah blah... (this raises some doubts)
So what I got was not sealed pack at all ...
Also He told me he has put a Scratch guard (the screen protecting plastic) on the screen/display complimentary.. (this again raises some doubts)
Also I would really appreciate if some one can tell me about the warranty .. how is it calculated... Coz since the Apple support page tells me .. My serial number in their records show that My 90 Day Phone support has expired and the warranty is only Valid till Sep 08"
All these stuff together just point in one direction that My Macbook Pro is not fresh .. I feel ripped after paying full payment and getting a used piece I paid about USD $3362 .. Thats a lot more than what u would pay for it in the U.S (about $2799) I would appreciate your advice... -
Macbook pro keeps freezing need help!
i have a macbook pro 15 inch and i can't keep it on for more than 15 minutes before the screen dims down the whole screen or it freezes and tells me to hold down the power button to reboot the computer. Sometimes i reboot right away and before the OS loads it does it again? what is causing this and how do i fix it? I got my macbook less than a month ago....
Ok i tired all that and still did not help
i ran the fsck -fy thing and it seems like it kept getting a kernel panic during that which seems weird. The scrolling text didn't really give me any real information from what i could see but i know it didn't help either.
I have let the computer sit all night and i have now spent about 5 mins without a KP so im thinkin my RAM may be heating up and jarring loose or something if that is even possible
Thanks for the info so far guys!
EDIT: ok i have ran the fsck -fy thing in the scrolling text again after start up with APPLE/S command. It went thru its checks and said "Macintosh HD appears to be OK"
So i infact was getting a panic last night during that scrolling text boot up. Again i think it may be a heat problem. During that panic tho all this weird code came up but it said (panic) and hard jumbled words but i sort of remember a line saying something about opitmized pointer or such.
Thanks again guys for the helpt tips!
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