MacBook Pro to iPad FaceTime help!

I have a MacBook Pro and my mom has an iPad. When we try to FaceTime each other a message comes up saying the other is "not available for FaceTime". We don't understand why this doesn't work because we are using different email addresses to call each other. I have the same problem when I try to call my dad's MacBook Pro using my MacBook Pro. However, I have made calls from my MacBook Pro to multiple iPhones and vice versa. So why doesn't it work between iPads and other MacBooks?  HELP!

You need OSX 10.8.2 Mountain Lion to have FaceTime on the Mac. Also an Apple ID with a valid e-mail address for the Mac.
FaceTime for Mac: Troubleshooting FaceTime
Message was edited by: ckuan

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