Macbook pro track pad issues

I'm having transient issues with the track pad on a brand new MacBook Pro. Has anyone has similar issues?

Shut the computer down and clean the trackpad with a dry microfiber cloth.
You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

Similar Messages

  • I just spilled water on my Macbook Pro track pad. What do I do?

    I just spilled water on my Macbook Pro track pad. What do I do? There doesn't seem to be any problems right now.

    guys i just spilled redbull on my baby's trackpad(macbook pro) i cleaned and i have no problem,but im scared that i messsed up my 2500$ computer and it wont show it till later on. WHAT SHOULD I DO IF MY BABY GETS SICK ILL DIE HEEEEELP

  • Macbook pro track pad not working

    System shut down with Camera still attached. wouldnot boot up. Left for a while re connected camera disconnected system started up 5 mins later.
    Now have no track pad & system will not shut down when cloase lid.

    Hi Lee_Anne,
    I apologize, I'm a bit unclear on the exact nature of the issue you're describing. If, as it currently stands, you're having both trackpad and sleep issues, you may want to try resetting the SMC and PRAM on you MacBook Pro. You may find the following articles helpful:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Apple Support: About NVRAM and PRAM
    http://support.apple.com/kb/ht1379
    Regards,
    - Brenden

  • MacBook Pro Mouse pad issue

    When I bought my mac book pro I bought apple care along with it. The guy on the phone told me that apple care will cover some physical damages as well thats why I paid for it. Now unfortunately, my touchpad is cracked( I am not sure why). When I went to apple store in Mission Viejo, CA, the technical assistant was rude with me and said he can not help. I bought apple product not because of the technology but for the customer care but I have to mention I had a worst experience of my life. I don't want to pay for my touchpad because I have apple care which is useless. I am not sure what to do now.  

    Typically, most anything that's "cracked" - whether it's a cracked screen or keyboard - is thought to be the result of abuse. A touchpad rarely moves much, and they're hard to "crack" (unless something was dropped onto them). I'm not saying that your issue didn't happen just as you say, only that your main challenge is to prove it.
    A mouse pad/track pad is typically touched or tapped, so this makes cracks harder to prove.
    Applecare doesn't cover user caused damage; that's where your property's liability insurance comes in. Saying that you don't know how it happened isn't good enough; the Apple rep won't believe you until you show how the crack could have happened.
    There have been incidents like this. Search the web ("mac mouse pad crack") and assemble your evidence. Then, based on this, go back to the Apple Store with your case.

  • MacBook Pro track pad won't scroll after OS 10.8.3 update

    I've run the update for my MacBook to 10.8.3 and now my track pad is no longer functioning correctly. I've checked the system pref. settings and all is the same there. Specifically I can no longer scroll up and down on the page and must resort to scroll bars for this—which requires me to resize the window just to get them to appear! Any ideas?

    Weird.  Have you tried this in a different user account (e.g., Guest)? How about when starting up in Safe Mode?

  • My macbook pro track pad is moving alone

    hi, i have a macbook pro mid 2010. some times i i use my mac and suddenly my trackpad move alone i plugged a mouse and the same thing happened when it move alone i can't controlled any thing

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
    2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
    3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
    4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
    5. Reset the System Management Controller.
    6. If you're using a Bluetooth trackpad or mouse, investigate potential sources of interference, including USB 3 devices.
    7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
    8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

  • Does apple fix stuck macbook pro track pad?

    my track pad on the right is stuck. I can still click on things a little bit but is there a way i can take it to the apple store and they fix it?

    Your appointment at the Apple Store for an evaluation of the problem is FREE, in warranty or out-of-warranty.
    If they can fix it in about 20 minutes without using parts, they generally will, for FREE.
    The Apple Store is NOTHING like going to the Car Dealer.

  • Macbook pro mouse pad issues

    Thanks for the suggestion regarding the stuck mouse pad.  I used a q-tip with alcohol to clean the corners (depress the pad and swab while depressed). 

    Shut the computer down and clean the trackpad with a dry microfiber cloth.
    You can return a new Mac within 14 days of purchase.
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare.
    Best.

  • I just spilled coffee on my macbook pros track pad...

    I wiped it off quickly and thoroughly, and afterwards the trackpad did not respond for 5 minutes, but then everything appeared to be just fine... should I be worried???

    yes, you should be worried.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • New Track Pad Issues After 10.6.4 Update

    I understand that the Mac OS X 10.6.4 was meant to address some track pad issues. I was not experiencing any track pad issue on my Late 2009 MacBook Pro prior to the update. However now my laptop is almost unusable!
    The pointer tracking remains accurate on all areas of the track pad, however most clicks are not recognized, requiring an average of 3-5 clicks to initiate an response. Also the bottom half of the track pad surface now seems less responsive to input than the top half. Multitouch gestures like selecting and dragging often lose track of my fingers before I've completed the action. Scrolling still seems to work fine.
    Again, I've had this MacBook Pro for 9 months now and prior to the 10.6.4 update the track pad was highly responsive and accurate regardless of how I placed my fingers. Please look into this matter immediately! Thank you.

    Exact same problem here. I hadn't notice what you write about the bottom half of the trackpad being less sensitive than the upper one, but now that you said it, I think the same thing it's going on with mine.
    I think my problems didn't appear right after I installed 10.6.4, or at least I didn't notice until 2 or 3 days ago. Maybe it worths the try to make a downgrade to 10.6 and check if the problem stop. Let's hope that someone came with the answer to this things, I really hate to use the 'tap to clic' function.

  • Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below;

    Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
    Process:         Safari [1109]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.3 (6533.19.4)
    Build Info:      WebBrowser-75331904~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [87]
    PlugIn Path:       /Users/Shared/.ExpressAssist.so
    PlugIn Identifier: .ExpressAssist.so
    PlugIn Version:    ??? (???)
    Date/Time:       2012-04-23 12:01:50.444 +1000
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          120729 sec
    Crashes Since Last Report:           63
    Per-App Interval Since Last Report:  108161 sec
    Per-App Crashes Since Last Report:   63
    Anonymous UUID:                      A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  1
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.HIToolbox                     0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
    5   com.apple.HIToolbox                     0x00007fff8033c7fb ReceiveNextEventCommon + 310
    6   com.apple.HIToolbox                     0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
    7   com.apple.AppKit                        0x00007fff87f13e64 _DPSNextEvent + 718
    8   com.apple.AppKit                        0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    9   com.apple.Safari                        0x00000001000162f4 0x100000000 + 90868
    10  com.apple.AppKit                        0x00007fff87ed948b -[NSApplication run] + 395
    11  com.apple.AppKit                        0x00007fff87ed21a8 NSApplicationMain + 364
    12  com.apple.Safari                        0x000000010000a1c0 0x100000000 + 41408
    Thread 1 Crashed:
    0   libSystem.B.dylib                       0x00007fff85e4be4e __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
    2   libSystem.B.dylib                       0x00007fff85ea86a2 usleep$NOCANCEL + 57
    3   libSystem.B.dylib                       0x00007fff85ec7cd4 abort + 93
    4   libstdc++.6.dylib                       0x00007fff806c75d2 __tcf_0 + 0
    5   libobjc.A.dylib                         0x00007fff87c61d3d _objc_terminate + 120
    6   libstdc++.6.dylib                       0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
    7   libstdc++.6.dylib                       0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
    8   libstdc++.6.dylib                       0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    9   libstdc++.6.dylib                       0x00007fff80681a3e std::__throw_length_error(char const*) + 127
    10  libstdc++.6.dylib                       0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
    11  .ExpressAssist.so                       0x00000001007621bc dylibmain + 5910
    12  com.apple.CFNetwork                     0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
    13  com.apple.CFNetwork                     0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
    14  com.apple.CFNetwork                     0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
    15  com.apple.CFNetwork                     0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
    16  com.apple.CFNetwork                     0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
    17  com.apple.CoreFoundation                0x00007fff83919373 _signalEventSync + 115
    18  com.apple.CoreFoundation                0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
    19  com.apple.CoreFoundation                0x00007fff83919224 _CFStreamSignalEvent + 740
    20  com.apple.CFNetwork                     0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
    21  com.apple.CFNetwork                     0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
    22  com.apple.CFNetwork                     0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
    23  com.apple.CoreFoundation                0x00007fff838e1bea __CFSocketDoCallback + 634
    24  com.apple.CoreFoundation                0x00007fff838e15eb __CFSocketPerformV0 + 315
    25  com.apple.CoreFoundation                0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
    26  com.apple.CoreFoundation                0x00007fff838b75f9 __CFRunLoopRun + 873
    27  com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    28  com.apple.CFNetwork                     0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
    29  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    30  .ExpressAssist.so                       0x0000000100762167 dylibmain + 5825
    31  com.apple.CFNetwork                     0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
    32  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    33  .ExpressAssist.so                       0x00000001007617f5 dylibmain + 3407
    34  .ExpressAssist.so                       0x000000010075fde6 0x100758000 + 32230
    35  .ExpressAssist.so                       0x00000001007614bb dylibmain + 2581
    36  .ExpressAssist.so                       0x0000000100764c8b dylibmain + 16869
    37  .ExpressAssist.so                       0x0000000100769bf6 dylibmain + 37200
    38  libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    39  libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 12:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff85df216a kevent + 10
    1   libSystem.B.dylib                       0x00007fff85df403d _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff85df3d14 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff85df383e _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff85df3168 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 13:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff838d9498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 14:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 15:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f899 0x100000000 + 194713
    5   com.apple.Safari                        0x000000010002f829 0x100000000 + 194601
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff835f80a5 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 17:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 18:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be869 0x100000000 + 1828969
    4   com.apple.Safari                        0x000000010004737b 0x100000000 + 291707
    5   com.apple.Safari                        0x00000001000471f9 0x100000000 + 291321
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff80758312 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85df2f8a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff85df339c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 1 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000003c  rbx: 0x0000000100c2d5d0  rcx: 0x0000000100c2d588  rdx: 0x0000000000000001
      rdi: 0x0000000000000c03  rsi: 0x0000000000000000  rbp: 0x0000000100c2d5c0  rsp: 0x0000000100c2d588
       r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x0000000000000001  r11: 0x0000000000000246
      r12: 0x0000000000000000  r13: 0x0000000119757c50  r14: 0xffffffffffffffff  r15: 0x0000000100c2d840
      rip: 0x00007fff85e4be4e  rfl: 0x0000000000000247  cr2: 0x0000000100582868
    Binary Images:
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           0x100758000 -        0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
           0x10078d000 -        0x100873fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
           0x11acbb000 -        0x11acbbfff  com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
           0x11ad83000 -        0x11ad8cfff  com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
           0x11b683000 -        0x11b6a9fff  GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11b84a000 -        0x11b9dbfff  GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11ba0c000 -        0x11be2ffef  libclh.dylib 3.1.1 C  (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
           0x11c729000 -        0x11c72dff7  libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x11cd46000 -        0x11cd47fff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x200000000 -        0x200787fef  com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
        0x7fff80003000 -     0x7fff800bcfff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
        0x7fff800bd000 -     0x7fff800bdff7  com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff800be000 -     0x7fff800d2fff  libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff800d3000 -     0x7fff80250ff7  com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff80251000 -     0x7fff8029aff7  com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff8030e000 -     0x7fff8060cfe7  com.apple.HIToolbox 1.6.3 (???) <2ECF8260-B05F-C7AD-B072-95713326EC2F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8060d000 -     0x7fff8061cfff  com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8061d000 -     0x7fff80661fe7  com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff8067b000 -     0x7fff806f8fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
        0x7fff806f9000 -     0x7fff80704fff  com.apple.CrashReporterSupport 10.6.5 (252) <0895BE37-CC7E-1939-8020-489BFCB3E2C6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff80705000 -     0x7fff80aa2fe7  com.apple.QuartzCore 1.6.3 (227.34) <215222AF-B30A-7CE5-C46C-1A766C1D1D2E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff80aa3000 -     0x7fff80cdefef  com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff80ceb000 -     0x7fff80d7bfff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff80d7c000 -     0x7fff80e56ff7  com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff80e57000 -     0x7fff80e70fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff80ede000 -     0x7fff80efbff7  libPng.dylib ??? (???) <14043CBC-329F-4009-299E-DEE411E16134> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff80efc000 -     0x7fff80f1cff7  com.apple.DirectoryService.Framework 3.6 (621.9) <FF6567B5-56BD-F3EC-E59D-1EC583C3CF73> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff80f68000 -     0x7fff80f7efe7  com.apple.MultitouchSupport.framework 207.10 (207.10) <1828C264-A54A-7FDD-FE1B-49DDE3F50779> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff810e0000 -     0x7fff81297fef  com.apple.ImageIO.framework 3.0.4 (3.0.4) <2CB9997A-A28D-80BC-5921-E7D50BBCACA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff8131f000 -     0x7fff81320ff7  com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff81342000 -     0x7fff81427fef  com.apple.DesktopServices 1.5.9 (1.5.9) <27890B2C-0CD2-7C27-9D0C-D5952C5E8438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff81428000 -     0x7fff8142cff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
        0x7fff8142d000 -     0x7fff814c7fff  com.apple.ApplicationServices.ATS 4.4 (???) <395849EE-244A-7323-6CBA-E71E3B722984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff814c8000 -     0x7fff81517fef  libTIFF.dylib ??? (???) <AE9DC484-1382-F7AD-FE25-C28082FCB5D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff81518000 -     0x7fff81782fef  com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff81783000 -     0x7fff818c1fff  com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff81b0b000 -     0x7fff81bccfe7  libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff81bcd000 -     0x7fff81bd8ff7  com.apple.HelpData 2.0.4 (34) <90FDBF7E-E5BD-F880-5A75-73C20C8D1D68> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
        0x7fff81c16000 -     0x7fff81c78fe7  com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff81c79000 -     0x7fff81e68fe7  com.apple.JavaScriptCore 6533.19 (6533.19.1) <233B3E34-CDC4-668A-529A-7E61D510D991> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff81e69000 -     0x7fff81edaff7  com.apple.AppleVAFramework 4.10.12 (4.10.12) <1B68BE43-4C54-87F5-0723-0B0A14CD21E8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff81ee1000 -     0x7fff81f09fff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff81f0a000 -     0x7fff81f51ff7  com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff82036000 -     0x7fff82037fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
        0x7fff82038000 -     0x7fff82103fe7  ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <A6B2D07C-FC4D-F49E-64E5-AD4DFA830C05> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
        0x7fff82104000 -     0x7fff8210fff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff821eb000 -     0x7fff829f5fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff829f6000 -     0x7fff82a30fff  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
        0x7fff82a81000 -     0x7fff82a83fff  libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff82acf000 -     0x7fff82b39fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff82b3a000 -     0x7fff82b4cfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff82b4d000 -     0x7fff82c57ff7  com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
        0x7fff82c58000 -     0x7fff82c5bff7  com.apple.securityhi 4.0 (36638) <0CCEB8E0-8D7E-5046-F4E2-5F66D24B6600> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff82c5c000 -     0x7fff82c8dfff  libGLImage.dylib ??? (???) <57DA0064-4581-62B8-37A8-A07ADEF46EE2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff82c8e000 -     0x7fff82c9afff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <D659C43E-3E1A-F45C-9EFB-AF18990A402E> /usr/lib/libbz2.1.0.dylib
        0x7fff82dec000 -     0x7fff82dedff7  com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <14F14B5E-9287-BC36-0C3F-6592E6696CD4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff82dee000 -     0x7fff82e03ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff82e04000 -     0x7fff82e89ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff82e8a000 -     0x7fff82e8cfff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff82e8d000 -     0x7fff82ec6fef  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <97F968EB-80ED-36FB-7819-D438B489E46E> /usr/lib/libcups.2.dylib
        0x7fff82ec7000 -     0x7fff82f0aff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <7E30B5F6-99FD-C716-8670-5DD4B4BAED72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff82f0b000 -     0x7fff82f1fff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff82f20000 -     0x7fff82fcffff  edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff82fd0000 -     0x7fff82fdffff  com.apple.NetFS 3.2.1 (3.2.1) <E5D33870-27D2-E50B-9B35-16AA50369733> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff82fe0000 -     0x7fff83027fff  com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
        0x7fff83028000 -     0x7fff83070ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff83071000 -     0x7fff830d9fff  com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
        0x7fff830da000 -     0x7fff830fdfff  com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff830fe000 -     0x7fff830feff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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        0x7fff834be000 -     0x7fff835e6ff7  com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
        0x7fff835e7000 -     0x7fff8386aff7  com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8386b000 -     0x7fff839e2fe7  com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff839e3000 -     0x7fff83aa0ff7  com.apple.CoreServices.OSServices 357 (357) <6A39BF24-C94A-E90F-1CFE-33420B226818> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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    Back up all data, if you haven't already done so.
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    After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

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