Macbook pro trackpad moving on its own!
hello,
i have problem with my macbook pro, the trackpad moving on by itself! and open applications. i couldn't stop it!
There are a few ways to fix this problem:
1. You might have some dirt and debris inside your computer. If anything is stuck in the Trackpad there are some ways to take it out. If you have a removable battery, take out the battery and then blow in the Trackpad. If you have a non-removable battery, you can keep pressing down on the sides of the Trackpad, hold it down, and blow in.
2. The Trackpad might have leveled down making the mouse stay clicked. The only way to do this is if you have a removable battery. Remove the battery and then push the Trackpad up from underneath. If you have a non-removable battery, take your Mac to the Genius Bar.
3. Your battery could be swelling making the Trackpad move. To check the condition of your battery, hold down the option key and click on the battery icon in the menu bar. If the condition is anything other than Normal, take your Mac to an Apple Store to get it replaced.
4. Do a SMC reset. To learn how to do that, go to http://support.apple.com/kb/ht3964
5. Do a NVRAM/PRAM reset. To learn how to do that, go tohttp://support.apple.com/kb/ht1379
6. If nothing above worked than you should take your Mac to an Apple Store.
Similar Messages
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I have a 15inch Macbook Pro that has recently been acting wacky. It feels like someone else is controlling my computer but all my sharing featured are turned off and i have my firewall on so i doubt its being remote controlled. Using my cursor is a constant battle. Sometimes its fine other times it won't cooperate. At random times the cursor will move and highlight a word and define it. YES Define the highlighted word. While on safari it'll randomly zoom in on the webpage im on, and contiue to highlight and try to switch pages. It'll switch from desktop to dashboard on its own as well as make my launch pad disappear and reaapear. without me touching it at all. SOMEONE HELP !
There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested. -
MacBook Pro turned off on its own and now won't turn back on.
MacBook Pro turned off on its own and now won't turn back on. Battery had 41% just before this happened and green indicator on power cord is showing, so it seems like it's charging. What should I do?
The led on the power adapter should be amber if it is charging. Green just indicates that it is supplying power to the MBP.
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
Macbook Pro getting restarted of its own....
Dear Apple Support Team,
I have a Macbook Pro (2009) running on Mountain Lion OS X. For last few days the Mac I am facing 4 issues with my Mac:
1. Battery is draining is sleep mode. The system information shows battery is NORMAL.
2. Bluetooth sign in Menu bar keeps on toggles between 'Bluetooth Available" and "Bluetooth not Available'
3. Fan issue very strange. If Mac is on wodden table, fan is normal. If I touch bottom of Mac, the Fan starts ..Any clue?
4. Mac is getting restarted of it own. Could you please guide me how to resolve it? Below is the error report
I am sorry to say that ever since my Mac has gone to Apple Store, it has gone cranky. Last month I got the internal speakers changed and after that it is going crazy....
Below is the error details:
Interval Since Last Panic Report: 69285 sec
Panics Since Last Report: 2
Anonymous UUID: A38AA2D3-2DD2-B036-8633-CD771B71DC91
Sun Aug 18 23:09:33 2013
panic(cpu 1 caller 0xffffff800f8b8655): Kernel trap at 0xffffff800fbb1e4d, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001524f2868, CR3: 0x000000002f823000, CR4: 0x0000000000000660
RAX: 0xffffff801a020908, RBX: 0xffffff801d701288, RCX: 0xffffff80176a3de0, RDX: 0x0000000000000000
RSP: 0xffffff80176a3cd0, RBP: 0xffffff80176a3d20, RSI: 0xffffff801d701288, RDI: 0xffffff801eea9088
R8: 0xffffff80176a3dd8, R9: 0x0000000000000000, R10: 0x0000000000000010, R11: 0xffffff80176a3ea8
R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff802525ee48, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff800fbb1e4d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001524f2868, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80176a3970 : 0xffffff800f81d626
0xffffff80176a39e0 : 0xffffff800f8b8655
0xffffff80176a3bb0 : 0xffffff800f8ce17d
0xffffff80176a3bd0 : 0xffffff800fbb1e4d
0xffffff80176a3d20 : 0xffffff800fb97ebc
0xffffff80176a3e10 : 0xffffff800fb7bdf0
0xffffff80176a3e40 : 0xffffff800fb76f69
0xffffff80176a3ef0 : 0xffffff800fb76e77
0xffffff80176a3f50 : 0xffffff800fbe16aa
0xffffff80176a3fb0 : 0xffffff800f8ce9c3
BSD process name corresponding to current thread: WebProcess
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000f600000
Kernel text base: 0xffffff800f800000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 13658870279862
last loaded kext at 13520914187632: com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2 (addr 0xffffff7f91aa6000, size 12288)
last unloaded kext at 13000359364740: com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2 (addr 0xffffff7f91aa4000, size 8192)
loaded kexts:
com.avast.PacketForwarder 1.3
com.avast.AvastFileShield 2.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.filesystems.smbfs 1.8.4
com.apple.nke.pppoe 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.2
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.nke.ppp 1.8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
Network Service: PPPoE, PPP (PPPoE), ppp0
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
I look forward for your expert opinion
Regards
PuneetDear Dominic,
Thanks!
I tired as you suggested. The battery is not draning anymore but still the mac restarts on its own and also it doesnt go in sleep mode if i click of 'sleep' icon on Apple Tab.
Latest error report
Interval Since Last Panic Report: 39141 sec
Panics Since Last Report: 1
Anonymous UUID: A38AA2D3-2DD2-B036-8633-CD771B71DC91
Thu Aug 22 00:06:29 2013
panic(cpu 0 caller 0xffffff80034b8655): Kernel trap at 0xffffff80037f1291, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000000471dd000, CR4: 0x0000000000000660
RAX: 0xffffff8090ebd000, RBX: 0x0000000000000001, RCX: 0xffffff8003a5cba0, RDX: 0xffffff80147f9dc8
RSP: 0xffffff807c143b40, RBP: 0xffffff807c143b60, RSI: 0x0000000000040004, RDI: 0x0000000000000000
R8: 0x00000000000001ff, R9: 0x0000000000000000, R10: 0xffffff807bfc6000, R11: 0x0000000000000000
R12: 0x0000000000000010, R13: 0xffffff8010a99400, R14: 0xffffff8003ae1b20, R15: 0xffffff8014948240
RFL: 0x0000000000010202, RIP: 0xffffff80037f1291, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807c1437e0 : 0xffffff800341d626
0xffffff807c143850 : 0xffffff80034b8655
0xffffff807c143a20 : 0xffffff80034ce17d
0xffffff807c143a40 : 0xffffff80037f1291
0xffffff807c143b60 : 0xffffff80037f14a9
0xffffff807c143b90 : 0xffffff80037f213d
0xffffff807c143c00 : 0xffffff80037eef0b
0xffffff807c143c50 : 0xffffff7f846a2afb
0xffffff807c143c80 : 0xffffff7f846a2d94
0xffffff807c143cb0 : 0xffffff7f84694b5a
0xffffff807c143da0 : 0xffffff800384907a
0xffffff807c143e00 : 0xffffff8003864f00
0xffffff807c143e50 : 0xffffff8003495c4c
0xffffff807c143e80 : 0xffffff8003420b3d
0xffffff807c143eb0 : 0xffffff8003410448
0xffffff807c143f00 : 0xffffff800341961b
0xffffff807c143f70 : 0xffffff80034a6536
0xffffff807c143fb0 : 0xffffff80034ce9e3
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.1.4f2)[DDCDB040-B00B-3133-A379-7D8B0DAFA4E8 ]@0xffffff7f8468f000->0xffffff7f84732fff
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f84222000
BSD process name corresponding to current thread: blued
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000003200000
Kernel text base: 0xffffff8003400000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 16412526559412
last loaded kext at 16405763434881: com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2 (addr 0xffffff7f85694000, size 12288)
last unloaded kext at 16369000538024: com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2 (addr 0xffffff7f85610000, size 155648)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.nke.pppoe 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.nke.ppp 1.8
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.nvidia.nv50hal 8.1.2
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.2
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Kindly suggest if there is any other way? -
MacBook Pro erased files on its own?
I have a 13" MacBook Pro that is currently running OS X 10.8.4. About 5 days ago I took a trip with my mother and left the computer at home. Came home yesterday, got on my computer, and noticed that the background had changed. When I tried to access some files I needed for work, they were all gone. All of my files, documents, pictures, music, etc., were gone. My programs were still there (Photoshop, Parallels, etc.), but everything else was not. It was as if someone had entirely reset the computer. I asked my dad and brother about it, and everyone swears that my computer wasn't used while I was gone. Is there any reason why my computer would do that on its own? Is there anyway to get my files back? I have an external HD that thankfully has some files on it, but I haven't backed up my computer recently (which I'm now realizing was a mistake). But, if my files are gone for good I will at least have some of them. I greatly appreciate the help.
Oh my gosh. I am in idiot. That's exactly what happened. I have a password set on my computer, so someone in my household must have "forgotten" () they used the laptop. I panicked and just went straight for the worst conclusion! Thank you so much!
-
MacBook Pro shut down on its own resulting in 0% of CPU being idle
Dear Friends at Apple,
I'm concerned that the sudden & complete shut down and the fact that the notebook is running VERY HOT (temperature wise) is putting my 2010 MacBook Pro in danger of total ruin. Is this an indication that the hard drive or CPU is about to burn up?
Please help!!! I'm SO VERY CONCERNED! I depend on my notebook so much!!!
Blessings and thanks,
cmpi5555You may be right in your assessment regarding your Mac shutting down because it reaches the thermal shutdown temperature. The only thing that's a bit unusual is that it shouldn't reach that point after simply watching 16 minutes of YouTube videos.
Download the 14-day trial version of iStat Menus 4 and monitor your temps and your fan speeds. See if the temps increase and the fans are above 6000rpms when watching videos.
Call back,
Clinton -
My Macbook Pro Keeps Restarting on its Own
Here is a copy of the kennel report:
Anonymous UUID:
FF9A9950-66ED-6C81-EAD0-391756B500A6
Tue Sep 23 10:09:44 2014
panic(cpu 0 caller 0xffffff7f8448afb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a1a52000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff807de9b140 : 0xffffff8002022fa9
0xffffff807de9b1c0 : 0xffffff7f8448afb0
0xffffff807de9b290 : 0xffffff7f82b29eab
0xffffff807de9b350 : 0xffffff7f82bf349a
0xffffff807de9b390 : 0xffffff7f82bf350a
0xffffff807de9b400 : 0xffffff7f82e72056
0xffffff807de9b530 : 0xffffff7f82c16b39
0xffffff807de9b550 : 0xffffff7f82b308fd
0xffffff807de9b600 : 0xffffff7f82b2e408
0xffffff807de9b800 : 0xffffff7f82b2f386
0xffffff807de9b8e0 : 0xffffff7f83ade9c2
0xffffff807de9b920 : 0xffffff7f83aee37f
0xffffff807de9b940 : 0xffffff7f83b1c33b
0xffffff807de9b980 : 0xffffff7f83b1c39b
0xffffff807de9b9c0 : 0xffffff7f83af3e15
0xffffff807de9ba10 : 0xffffff7f83abfb5e
0xffffff807de9baa0 : 0xffffff7f83abbae7
0xffffff807de9bad0 : 0xffffff7f83ab9636
0xffffff807de9bb00 : 0xffffff80024cbe03
0xffffff807de9bb90 : 0xffffff80024cdcff
0xffffff807de9bbf0 : 0xffffff80024cb81f
0xffffff807de9bd40 : 0xffffff80020b6558
0xffffff807de9be50 : 0xffffff8002026bf1
0xffffff807de9be80 : 0xffffff80020139f5
0xffffff807de9bef0 : 0xffffff800201e043
0xffffff807de9bf70 : 0xffffff80020c976d
0xffffff807de9bfb0 : 0xffffff80020f3b46
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63C 159F]@0xffffff7f82ada000->0xffffff7f82d42fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f826bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f82aca000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82a87000
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@0 xffffff7f8447d000->0xffffff7f8448ffff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f84475000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82a2f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f826bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82a87000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84478000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f82d4d000->0xffffff7f82ff6fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f82ada000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f826bb000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f83 a9e000->0xffffff7f83b68fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f826bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f82aca000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82a87000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f82ada000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000001e00000
Kernel text base: 0xffffff8002000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5199276998860
last loaded kext at 4486862395604: com.apple.filesystems.smbfs 2.0.1 (addr 0xffffff7f845ba000, size 335872)
last unloaded kext at 389593698384: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f83339000, size 65536)
loaded kexts:
com.aladdin.kext.aksfridge 1.0.2
com.eltima.ElmediaPlayer.kext 1.0
com.vara.driver.VaraAudio 1.0.3
com.apple.filesystems.smbfs 2.0.1
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.GeForceTesla 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Anybody have any idea why this could be?GPU Panic on a MacBookPro6,2... I refer you to these comments by Linc Davis: Mavericks unstable on macbook pro
-
What is the cost to replace a MacBook Pro trackpad?
I have an early 2011 15" MacBook Pro. Recently, my trackpad suddenly stopped working one night. The pointer would move around the screen without me touching the computer, and the click would only respond about half the time. So, in an attempt to save money, I bought a replacement trackpad and googled how to replace it. I successfully replaced the trackpad, only to have the cheap replacement crack in the top right corner. On top of that, it still doesn't work. It's no longer moving on its own, but now it's just extremely hard to navigate around the screen. However, I'm assuming this may have something to do with the cracked glass.
My question is - how much is it for Apple to replace the trackpad? I was trying to save money, but I would rather pay a little extra to have the replacement done right. I'm no longer in warranty, and unfortunately, Apple support wants to charge me $19 to ask this question.
Any input is appreciated! Thanks!Make an appointment at an Apple store genius bar and they will examine the MBP and give you a quote. You mat accept or reject it.
Understand that we are all users here and NOT representatives of Apple.
Ciao. -
MacBook Pro trackpad constantly clicking
I have a late 2008 Macbook Pro 5,1 15' 2.53 GHZ-4GB Ram. Running Mac OS X Lion 10.7.4 (11E53)
My Macbook Pro trackpad is stuck constantly left clicking
some right clicking
moving around by itself
not always responding completely to touch.
In text boxes when typing it constantly erases text
Pretty much unusable when this is happening.
It will happen as long as it wants to and start working normally again with no rhyme or reason I do not see anything in particular that seems to trigger it.I did not just start this thread without searching the net and here. I am just looking for some opinions on if I should take it in for repair or if there are any other things I can try that I may have missed.
Here is a list of what I have tried so far.
Reset PRAM and NVRAM.
Checked battery for bloating (even though that would not cause this problem would only cause it to stick had to replace once already).
Booted into safe mode (logged into seperate admin account I never use problem started again in safe mode after about 30 seconds of using trackpad).
checked trackpad screw (was fine but tried loosening it and tightening slightly to see if it helps.
Turn off, Remove battery, hold power for 5 seconds, replace battery and boot.
Using external mouse exhibits the same behavior (tried both USB and different wireless mice) This makes this problem seem more likely software not hardware
One thing I have not tried is deleteing the plist files for the trackpad I read that fix somewhere although I can not find the link now. If and when it decides to stop again I will try that next. I am A+ certified not ACMT but I can replace anything on it if needed so please mention anything you can think of even hardware. I would rather not restore the OS as I have about 300GB of data and transferring it to one of my servers or external drive would be a pain, time consuming, and I have read it does not solve these types of issues.
Please help
Sincerely,
Frustrated but still happy Apple user.Well after some further investigation it seems I may have had some malware. I receive a lot of packages and this one seem to have slipped by my spam filter. It's called Mal/JSRedir-J of course I also forgot to re install Sophos Antivirus after I did some software development work and was running strictly through my citrix server which is very secure. *Slaps self in face*.
I am running a thorough scan now but that trojan popped up. I was able to install Sophos after a reboot before it started acting up barely got my password in on install before cursor started flying around the screen.
So far so good. Hopefully it stays that way, and maybe this will help someone else. Virus is not always the first thing to come to mind when I think MAC, and this is my first infection in 4 years -
My external hard disk not working properly in my macbook pro . anyone help me . its seagate hard disk
You need to get some software that allows your Mac to read and write to the NTFS disk. There's a whole bunch of stuff out there, but this program has a good review, and you can try it for free. I would move everything off of your external drive, reformat it into Mac OSX extended, and use it for your Mac. You don't need NTFS anymore, unless you still have a Windows computer that needs it.
-
I downloaded Firefox 4 and immediately noticed I could not zoom in and out by using the two finger "pinch" action used on MacBook Pro trackpads.
I reverted to Firefox 3.6 and it works just fine.
Could you please advise me how to rectify the fault on Firefox 4
Thank youSome gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
browser.gesture.pinch.in cmd_fullZoomReduce
browser.gesture.pinch.in.shift cmd_fullZoomReset
browser.gesture.pinch.out cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift cmd_fullZoomReset -
i bought macbook pro 2 days ago. its battery decrease quickly. i've callibrated the battery. i charge the battery full but when i remove the adapter, its battery goes 97% within 2 minutes. please help
that seems normal: http://support.apple.com/kb/TS1909. Also, new macs do not require battery calibration: http://support.apple.com/kb/HT1490
-
HT4628 My 20111 macbook pro will intermittently turn its wifi off
Hello,
My 20111 macbook pro will intermittently turn its wifi off (often when it wakes up or loses signal with a station). It then won't turn back on unless I restart the computer. There are also issues with my screen starting up with a much lower resolution than normal (which reverts about half way through start up to the normal resolution). and every once in awhile a patch of checkers will appear for a few seconds and then disappear.
any ideas? are these all caused by the same problem?Make a "Genius" appointment at an Apple Store to have the machine tested.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the Lion recovery partition, if present. -
Macbook Pro trackpad will not click so I am unable to log in. Are there any suggestions to fix this? Can I use keystrokes to log in and potentially solve the problem?
Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a Safe boot:
http://support.apple.com/en-us/HT201262
Ciao. -
Hi, I've been having a few issues with the trackpad, mostly with clicks lately. Today the cursor went rogue and started opening all sorts of programs and files, moving to different screens and opening things there, generally going crazy and not responding when I tried to use it. I rebooted several times before it decided to stop on its own -- I'm not sure the reboot had anything to do with it. I took a video of it with my ipod, but it's too big to upload here. Any suggestions before I open cocktail and and run repairs? Thanks for any help you can offer.
My Macbook Pro started to experience the very same erratic behaviour. At first I noticed that it would happen if the MBP was on a flat tabletop surface. If I placed the MBP on my lap, the magic pad seemed to operate properly. It was very consistent. Since this is a capacitative surface, I tried an experiment. I placed the MBP on a tabletop surface where it's exhibited the malfunction. Then I used my other hand on the flat surface areas near the magic pad while using my right hand to manipulate the cursor. It appears that touching the casing with my other hand seemed to calm down the erratic behaviour. When I used only one hand, the erratic behaviour returned.
I'd searched several forums to no avail. No one seemed to have a solution or an explanation so I just lived with it.
However, by coincidence, I was experiencing what I believed was an unrelated issue. One of my USB ports was no longer responding to devices plugged into that port. While searching for a solution for the USB port, I stumbled across a post where the user suggested resetting the SMC. I'd never heard of that before this post. In his post, he mentioned that erratic Magic Pad behaviour could also be caused by the SMC.
He instructed to
1. Attach the MagSafe power cord
2. Power off the MacBook Pro
3. Press the L-Shift/Control/Option and Power button at the same time and hold.
4. Release them all at the same time
5. Then power on the MacBook Pro
Not only did my USB regain functionality, but it appears to have resolved my erratic Magic Pad behaviour. It now operates as it had done when new.
For reference, I'm using a MacBook Pro 13" with the Intel I3 processor and Lion.
I hope that helps somebody else as it did for me.
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