Macbook Pro trackpad wont scroll

I have a Macbook Pro that I got about 4 months ago. Just today, I have noticed that my trackpad doesn't work. It won't allow me to scroll, double click, or zoom in/out. It was working perfectly fine yesterday. What do you think the problem might be? Help would be much appreciated.

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

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My macbook pro retina wont recognize my external hard drive

my macbook pro retina wont recognize my external hard drive.
i opned the hard drive in the past on my computer and used it alot.
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For starters try a PRAM reset.
DALE

MacBook Pro trackpad constantly clicking

I have a late 2008 Macbook Pro 5,1 15' 2.53 GHZ-4GB Ram. Running Mac OS X Lion 10.7.4 (11E53)
My Macbook Pro trackpad is stuck constantly left clicking
some right clicking
moving around by itself
not always responding completely to touch.
In text boxes when typing it constantly erases text
Pretty much unusable when this is happening.
It will happen as long as it wants to and start working normally again with no rhyme or reason I do not see anything in particular that seems to trigger it.I did not just start this thread without searching the net and here. I am just looking for some opinions on if I should take it in for repair or if there are any other things I can try that I may have missed.
Here is a list of what I have tried so far.
Reset PRAM and NVRAM.
Checked battery for bloating (even though that would not cause this problem would only cause it to stick had to replace once already).
Booted into safe mode (logged into seperate admin account I never use problem started again in safe mode after about 30 seconds of using trackpad).
checked trackpad screw (was fine but tried loosening it and tightening slightly to see if it helps.
Turn off, Remove battery, hold power for 5 seconds, replace battery and boot.
Using external mouse exhibits the same behavior (tried both USB and different wireless mice) This makes this problem seem more likely software not hardware
One thing I have not tried is deleteing the plist files for the trackpad I read that fix somewhere although I can not find the link now. If and when it decides to stop again I will try that next. I am A+ certified not ACMT but I can replace anything on it if needed so please mention anything you can think of even hardware. I would rather not restore the OS as I have about 300GB of data and transferring it to one of my servers or external drive would be a pain, time consuming, and I have read it does not solve these types of issues.
Please help
Sincerely,
Frustrated but still happy Apple user.

Well after some further investigation it seems I may have had some malware. I receive a lot of packages and this one seem to have slipped by my spam filter. It's called Mal/JSRedir-J of course I also forgot to re install Sophos Antivirus after I did some software development work and was running strictly through my citrix server which is very secure. *Slaps self in face*.
I am running a thorough scan now but that trojan popped up. I was able to install Sophos after a reboot before it started acting up barely got my password in on install before cursor started flying around the screen.
So far so good. Hopefully it stays that way, and maybe this will help someone else. Virus is not always the first thing to come to mind when I think MAC, and this is my first infection in 4 years

Firefox 4 doesn't allow MacBook Pro Trackpad features to work, for eg. zooming in and out by "pinching"

I downloaded Firefox 4 and immediately noticed I could not zoom in and out by using the two finger "pinch" action used on MacBook Pro trackpads.
I reverted to Firefox 3.6 and it works just fine.
Could you please advise me how to rectify the fault on Firefox 4
Thank you

Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
browser.gesture.pinch.in cmd_fullZoomReduce
browser.gesture.pinch.in.shift cmd_fullZoomReset
browser.gesture.pinch.out cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift cmd_fullZoomReset

When I try to sign into my facetime on my macbook pro, it wont do it stating "The server encountered an error processing registration. Please try again later." It did this 10 times now. How do I fix this?

when I try to sign into my facetime on my macbook pro, it wont do it stating "The server encountered an error processing registration. Please try again later." It did this 10 times now. How do I fix this?

Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh

HT203146 My Macbook Pro trackpad is unresponsive. Are there key commands which I can use to open my computer?

Macbook Pro trackpad will not click so I am unable to log in. Are there any suggestions to fix this? Can I use keystrokes to log in and potentially solve the problem?

Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a Safe boot:
http://support.apple.com/en-us/HT201262
Ciao.

Macbook pro trackpad won't scroll

My new MacBook Pro track pad doesn't scroll. Suggestions?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
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MacBook Pro trackpad help - please?

Hi!
I know there are some answers to this out there but I can't understand them. Can anyone tell me, in very simple terms how I can make the 2-finger scroll work on my trackpad? I bought the MacBook Pro about 4 months ago and migrated my things from my iBook which was about 4 years old. If you can literally give me step by step instructions, that would be amazing.
Many thanks!

If you have done a migration assistant, some user library files could be messing some things up. Create a new user account on the computer (Apple logo at top left - system prefrences - users and groups - then click the plus at the bottom left.....if the plus is greyed out hit the padlock and enter your password) Create a new user account. Then have a look at the trackpad prefrences in there......are they normal?!

Why does my Macbook Pro keep zooming, scrolling, clicking, highlighting, etc. without me doing anything?

For the past three days my Macbook Pro has been acting like it has a mind of its own. It will randomly highlight things, scroll up and down, switch to dashboard, zoom in on the webpage I'm looking at, and click on things. It does it when my fingers are on the trackpad both stationary and moving around, but also when I stop touching the computer altogether. I've tried restarting the computer and it stops freaking out for a little while, but then goes back to it. I updated my Mac software last night to see if that would help and it's still doing it. Any ideas? Should I take it in to a Mac store to get checked out?

See My mouse keeps moving around on its own, as if someone is remotely controlling my Mac!
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

MacBook Pro trackpad sticking, acting strange

My MacBook Pro Mid 2012's trackpad has started making clicking sounds when I click on it (it never used to be this audible) and feels as if somehow some kind of sticky liquid has gained access to it -- however, since I am the sole owner and user and have never, ever spilled any liquid on or near it, I can't figure out why this has become so.
I've had other Mac laptops where some kind of liquid HAD been spilled on it, and the feeling is similar, but not nearly as pronounced.
I don't know quite how to explain it, but if I very, very gently press down on it with my thumb, there is sort of a "pre-click" before it actually clicks. This is, now that I've tried it a couple of times, very noticeable.
Furthermore, sometimes when I'm scrolling through a Web page, not pressing down at all, it suddenly starts "selecting" blocks of text, and also occasionally goes to a link without my having clicked anywhere.
Other times, I try to scroll with the two-fingered method (lightly holding two fingers together and sweeping them downwards without any downwards pressure) it doesn't scroll at all.
It's definitely not normal behaviour -- I've had Mac laptops since the PowerBook 5300ce and I know my trackpads!
I know you're going to say I must have inadvertently deposited some liquid on it at some time and just not noticed, but I can swear this is not the case.
At any rate, are there any measures I can take by myself to try to clean underneath it without taking the whole thing apart or taking it in and paying $200 for someone to take a look at it?
Perhaps I should give it up and get a mouse for it . . .

"Taking it apart" is not an option for just cleaning the trackpad in these models. The trackpad and keyboard are the first components bonded into the chassis, and EVERYTHING else goes on top, hence would require a total disassembly. 10/10 degree of difficulty and high probability of gaining a fancy paperweight or doorstop afterwards. If 2012, then it is almost certainly within the one-year base warranty period: let Apple deal with the problem.
That being said and in lieu of a visit to the Store, note that the trackpad pivots down along the front edge. Hence there is a tiny gap between it and the chassis to allow movement. Examine that airgap very carefully with a strong light and a magnifier. Two things to look for: any sticky fluid that may have trickled down or mechanical obstruction impeding free movement. Dirt, crumbs and such can work themselves in there and do the trick. If found, try to work it out with a can of compressed air; a "duster", if you will., maybe helped with a very fine brush. If that doesn't work, some success has been reported by using very high quality spray electronic parts cleaner, non-residual, sprayed with the Mac UPSIDE DOWN so none trickles down into the guts. But I still recommend a trip to the Store first.
And you may give serious consideration to buying AppleCare and extending the warranty coverage for an additional two years. Just remember it has to be bought and activated BEFORE the base warranty runs out.

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Working with a macbook pro, my 2-fingers-trackpad-zoom is not working anymore on the web under firefox 5.0.1. (but in general, on all other surfaces of the computer it is working perfectly fine) - what happened? How can I change it?

I have just had the same issue after upgrading from snow leopard to Lion Mac OS x 10.7 with firefox 5.0.1... Not sure why as the Browser didn't change. I was also annoyed by the change in two finger trackpad scroll direction which I discovered was configurable by un-checking [System Preferences>Hardware>Trackpad<scroll&zoom>scroll direction:neutral].
Correction for the trackpad pinch zoom issue was a little more complex, you will need to re-configure firefox as follows:
# in the firefox url type >about:config >and press return accepting the warning
# Ctrl F should bring up a search box, type >browser.gestures
# either double click or right click to modify the following with these values:
# browser.gesture.pinch.in -> cmd_fullZoomReduce
# browser.gesture.pinch.in.shift -> cmd_fullZoomReset
# browser.gesture.pinch.out -> cmd_fullZoomEnlarge
# browser.gesture.pinch.out.shift -> cmd_fullZoomReset
All should start working immediately without the need to restart Firefox.
I don't think the zoom is as smooth as it was before....
Hope this helps someone...
Oops forgot number 5 and corrected a spelling error....
5 browser.gesture.pinch.latched -> false

HT203171 macbook pro trackpad troubles - any other tips?

recently my trackpad started acting up: two-finger scrolling and two- and three-finger tapping are not being detected properly. i recorded some of this in a video:
http://youtu.be/L-fWYcrmTQg
though it cannot be seen in this demo, general use of the cursor is also a little haphazard--it occasionally jumps around the screen all willy nilly, see.
i've been digging around these forums and beyond getting the trackpad replaced, i'm not having any luck finding a solution. are there any other tips?
13" Macbook Pro 2011 with OS 10.7.2

My Macbook Pro started to experience the very same erratic behaviour. At first I noticed that it would happen if the MBP was on a flat tabletop surface. If I placed the MBP on my lap, the magic pad seemed to operate properly. It was very consistent. Since this is a capacitative surface, I tried an experiment. I placed the MBP on a tabletop surface where it's exhibited the malfunction. Then I used my other hand on the flat surface areas near the magic pad while using my right hand to manipulate the cursor. It appears that touching the casing with my other hand seemed to calm down the erratic behaviour. When I used only one hand, the erratic behaviour returned.
I'd searched several forums to no avail. No one seemed to have a solution or an explanation so I just lived with it.
However, by coincidence, I was experiencing what I believed was an unrelated issue. One of my USB ports was no longer responding to devices plugged into that port. While searching for a solution for the USB port, I stumbled across a post where the user suggested resetting the SMC. I'd never heard of that before this post. In his post, he mentioned that erratic Magic Pad behaviour could also be caused by the SMC.
He instructed to
1. Attach the MagSafe power cord
2. Power off the MacBook Pro
3. Press the L-Shift/Control/Option and Power button at the same time and hold.
4. Release them all at the same time
5. Then power on the MacBook Pro
Not only did my USB regain functionality, but it appears to have resolved my erratic Magic Pad behaviour. It now operates as it had done when new.
For reference, I'm using a MacBook Pro 13" with the Intel I3 processor and Lion.
I hope that helps somebody else as it did for me.

MacBook Pro Trackpad functionality to a MacBook?

Here's the story:
I have a MacBook Pro that I enjoy using the two-finger to scroll and two finger-click for right-click functionality.
A friend has a regular MacBook (in sexy black...) who had been using the great program SideTrack ( http://www.ragingmenace.com/software/sidetrack/index.html ) to add this functionality to his trackpad.
Well, now that Leopard is out, SideTrack is not compatible.
Does anyone know other ways to enhance the functionality of the MacBook trackpad?

Thanks, all, for your interest.
I checked my friend's Intel MacBook - he's running 10.4.10.
Very weird. I, too, was surprised when he said he didn't the two-finger thing, cuz I'd remembered that it had been added to all MacBooks.
I'll ask him to uninstall the SideTrack program to see if it is changing the native trackpad preferences (but I don't think that should be the case...)

Macbook pro trackpad click right open window

Hi
its secont time to hapent to me
the first to install again lion but now is not regulare
my promblem is start first to try make PRAM to my macbook pro 2.66ghz early 2009 with apple genuine SSD
Boot in install Lion again!!!!
shoot down and strt again boot in OS an thw track pad make zoom in scroll and right click make windows open
the keyboard not work but i have sount from button and backlight keyboard button

Sounds like you may have an issue with a stuck key on your keyboard, or maybe you're inadvertently performing a multitouch gesture.
First thing I'd try, is going to the trackpad settings and turning off multitouch gestures, even if just temporarily. Do things work as expected with that disabled? If yes, look through the different gestures and try to figure out which one you must be triggering. If not, I'd take it back to wherever you had it repaired, and get them to take a look at it. It sounds a bit like the keyboard is sending a constant signal from the "Option" key.

IDCS4 and MacBook Pro trackpad - enough already!

Using the trackpad on my new MacBook Pro with ID CS4 is driving me a bit mad - there just seems too much happening, too much zooming, dragging, rotating - is it just me or is there just too many features going on at once?
The main irritation is that as I'm designing in ID and moving the cursor around the page, it keep picking on items and rotating them a few degrees. I have tried hard to figure out what combination of finger movements is causing this but I can't figure any rhyme or reason.
I've looked at the trackpad setting in the System panel but I can't see any way to prevent this rotating thing going on.
It also keeps zooming and scrolling around quite a lot - please someone help!
Many thanks...

>My system prefs don't give me an option to turn off gestures - did they do away with that in 10.5.6? Can't believe I'm going to have to go back to using a mouse on the train...
In System Preferences->Trackpad Panel, it should be the checkbox directly underneath the "Tracking Speed" slider at the top of the panel. Uncheck all the boxes under Trackpad Gestures and you should be done.
Also, I figured out what my issue was. This MacBook only recognizes "two-finger" gestures so it doesn't show the full tutorial apparently. I am just remembering it from setting up a MacBook Pro for my boss.

Macbook Pro trackpad wont scroll

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