MacBook Pro Trackpad

I purchased my MacBook Pro in late June of this year. Up until recently (about 2 weeks ago), my computer was functioning without a problem. Now my mouse is acting up. It currently does the following sporadically (some days it is much worse than others):
1. Mouse will not move in the proper direction, sometimes won't even move at all
2. Mouse starts jumping all over the screen
3. Randomly selects text while I'm moving it across the screen
4. Mouse will randomly right click on something (even when I am not pushing the button)
5. Sometimes when I am not even touching the trackpad the mouse will move across the screen.
I have been looking for an answer to my problem but I haven't been able to find the answer for what to do. Any suggestions?

I have a brand new Macbook Pro with the glass trackpad and no mouse. I have noticed during the day as the day goes on that i have more and more problems using the trackpad. I have just spent the last 30 min with it freezing not reacting etc. I took out the battery and it works GREAT. No problems. I think that with the BIG battery right below the new glass (conducts heat better) glasspad/trackpad there may be an issue.

Similar Messages

MacBook Pro trackpad constantly clicking

I have a late 2008 Macbook Pro 5,1 15' 2.53 GHZ-4GB Ram. Running Mac OS X Lion 10.7.4 (11E53)
My Macbook Pro trackpad is stuck constantly left clicking
some right clicking
moving around by itself
not always responding completely to touch.
In text boxes when typing it constantly erases text
Pretty much unusable when this is happening.
It will happen as long as it wants to and start working normally again with no rhyme or reason I do not see anything in particular that seems to trigger it.I did not just start this thread without searching the net and here. I am just looking for some opinions on if I should take it in for repair or if there are any other things I can try that I may have missed.
Here is a list of what I have tried so far.
Reset PRAM and NVRAM.
Checked battery for bloating (even though that would not cause this problem would only cause it to stick had to replace once already).
Booted into safe mode (logged into seperate admin account I never use problem started again in safe mode after about 30 seconds of using trackpad).
checked trackpad screw (was fine but tried loosening it and tightening slightly to see if it helps.
Turn off, Remove battery, hold power for 5 seconds, replace battery and boot.
Using external mouse exhibits the same behavior (tried both USB and different wireless mice) This makes this problem seem more likely software not hardware
One thing I have not tried is deleteing the plist files for the trackpad I read that fix somewhere although I can not find the link now. If and when it decides to stop again I will try that next. I am A+ certified not ACMT but I can replace anything on it if needed so please mention anything you can think of even hardware. I would rather not restore the OS as I have about 300GB of data and transferring it to one of my servers or external drive would be a pain, time consuming, and I have read it does not solve these types of issues.
Please help
Sincerely,
Frustrated but still happy Apple user.

Well after some further investigation it seems I may have had some malware. I receive a lot of packages and this one seem to have slipped by my spam filter. It's called Mal/JSRedir-J of course I also forgot to re install Sophos Antivirus after I did some software development work and was running strictly through my citrix server which is very secure. *Slaps self in face*.
I am running a thorough scan now but that trojan popped up. I was able to install Sophos after a reboot before it started acting up barely got my password in on install before cursor started flying around the screen.
So far so good. Hopefully it stays that way, and maybe this will help someone else. Virus is not always the first thing to come to mind when I think MAC, and this is my first infection in 4 years

Firefox 4 doesn't allow MacBook Pro Trackpad features to work, for eg. zooming in and out by "pinching"

I downloaded Firefox 4 and immediately noticed I could not zoom in and out by using the two finger "pinch" action used on MacBook Pro trackpads.
I reverted to Firefox 3.6 and it works just fine.
Could you please advise me how to rectify the fault on Firefox 4
Thank you

Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
browser.gesture.pinch.in cmd_fullZoomReduce
browser.gesture.pinch.in.shift cmd_fullZoomReset
browser.gesture.pinch.out cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift cmd_fullZoomReset

HT203146 My Macbook Pro trackpad is unresponsive. Are there key commands which I can use to open my computer?

Macbook Pro trackpad will not click so I am unable to log in. Are there any suggestions to fix this? Can I use keystrokes to log in and potentially solve the problem?

Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a Safe boot:
http://support.apple.com/en-us/HT201262
Ciao.

Macbook Pro trackpad and keyboard freezes after attempting sleep mode

I bought this computer on April 2008. It has the latest OS X 10.5.6 and it did not accept the trackpad firmware. I tried to install and the software said "this computer does not need this update".
This has been happening a lot when I am using Skype while talking to someone with video and sound. The computer tries to go on sleep mode because I am not typing or touching it - it thinks I am away because I am just talking and watching the person on the other side.
I touch the computer to avoid getting on sleep mode and with that it freezes the trackpad and keyboard. I continue to listen and see the other person and they continue to see me and hear me, but I cannot move the "mouse" cursor on the screen or type anything. Neither can I force to quit anything. The only thing that works is to close the computer and open again, that forces the computer to go into sleep mode then I can make it wake up again by opening it and touching any key on the keyboard.
This have been interrupting Skype calls and a study I am conduting. I have to keep touching the computer trackpad to not let it sleep ever. I am concerned is something with the battery or maybe it needs some kind of firmware.
This is very recent, just started happening this week (March 2009). I have not added any new software or any hardware to the machine.
What can I do to make the trackpad and keyboard stop freezing when the computer tries to sleep?

this is in the wrong category. I added a new message to the right category: MacBook Pro but I don't know how to delete it from here.

HT203171 Macbook pro trackpad not responsive, opening apps on it's own, moving screens on its own, help!

Hi, I've been having a few issues with the trackpad, mostly with clicks lately. Today the cursor went rogue and started opening all sorts of programs and files, moving to different screens and opening things there, generally going crazy and not responding when I tried to use it. I rebooted several times before it decided to stop on its own -- I'm not sure the reboot had anything to do with it. I took a video of it with my ipod, but it's too big to upload here. Any suggestions before I open cocktail and and run repairs? Thanks for any help you can offer.

My Macbook Pro started to experience the very same erratic behaviour. At first I noticed that it would happen if the MBP was on a flat tabletop surface. If I placed the MBP on my lap, the magic pad seemed to operate properly. It was very consistent. Since this is a capacitative surface, I tried an experiment. I placed the MBP on a tabletop surface where it's exhibited the malfunction. Then I used my other hand on the flat surface areas near the magic pad while using my right hand to manipulate the cursor. It appears that touching the casing with my other hand seemed to calm down the erratic behaviour. When I used only one hand, the erratic behaviour returned.
I'd searched several forums to no avail. No one seemed to have a solution or an explanation so I just lived with it.
However, by coincidence, I was experiencing what I believed was an unrelated issue. One of my USB ports was no longer responding to devices plugged into that port. While searching for a solution for the USB port, I stumbled across a post where the user suggested resetting the SMC. I'd never heard of that before this post. In his post, he mentioned that erratic Magic Pad behaviour could also be caused by the SMC.
He instructed to
1. Attach the MagSafe power cord
2. Power off the MacBook Pro
3. Press the L-Shift/Control/Option and Power button at the same time and hold.
4. Release them all at the same time
5. Then power on the MacBook Pro
Not only did my USB regain functionality, but it appears to have resolved my erratic Magic Pad behaviour. It now operates as it had done when new.
For reference, I'm using a MacBook Pro 13" with the Intel I3 processor and Lion.
I hope that helps somebody else as it did for me.

MacBook Pro trackpad help - please?

Hi!
I know there are some answers to this out there but I can't understand them. Can anyone tell me, in very simple terms how I can make the 2-finger scroll work on my trackpad? I bought the MacBook Pro about 4 months ago and migrated my things from my iBook which was about 4 years old. If you can literally give me step by step instructions, that would be amazing.
Many thanks!

If you have done a migration assistant, some user library files could be messing some things up. Create a new user account on the computer (Apple logo at top left - system prefrences - users and groups - then click the plus at the bottom left.....if the plus is greyed out hit the padlock and enter your password) Create a new user account. Then have a look at the trackpad prefrences in there......are they normal?!

Issues with Macbook Pro Trackpad

I have a 15" Macbook Pro i5 2.4 Ghz, 4GB ram, 500 GB HD (Early 2010) Running Snow Leopard. My trackpad will begin moving on it's own at random. It also decides to right click on it's own at times. It's totally random though, at times it happens frequently, the next day it may not happen at all. Any about what causes this? And how I can fix it?

see if anything in here provides a fix: http://support.apple.com/kb/TS1449

What is the cost to replace a MacBook Pro trackpad?

I have an early 2011 15" MacBook Pro. Recently, my trackpad suddenly stopped working one night. The pointer would move around the screen without me touching the computer, and the click would only respond about half the time. So, in an attempt to save money, I bought a replacement trackpad and googled how to replace it. I successfully replaced the trackpad, only to have the cheap replacement crack in the top right corner. On top of that, it still doesn't work. It's no longer moving on its own, but now it's just extremely hard to navigate around the screen. However, I'm assuming this may have something to do with the cracked glass.
My question is - how much is it for Apple to replace the trackpad? I was trying to save money, but I would rather pay a little extra to have the replacement done right. I'm no longer in warranty, and unfortunately, Apple support wants to charge me $19 to ask this question.
Any input is appreciated! Thanks!

Make an appointment at an Apple store genius bar and they will examine the MBP and give you a quote. You mat accept or reject it.
Understand that we are all users here and NOT representatives of Apple.
Ciao.

Macbook pro trackpad problems

I have been having trackpad problems on my macbook pro (bought in 2010) for the past couple of days. Not only does it move erratically by itself, but the left click does not respond as it should. Whenever I use the left click, it works as a right click, and I have made no changes in the trackpad options. I have done a battery check through the shift and battery click option, and the response for battery came normal. I have also done a PRAM/NVRAM reset, but the problem still persists. Do I need to replace my battery? Please leave any suggestions. Thanks

There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
5. Reset the System Management Controller.
6. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

My MacBook Pro trackpad is not working

My Macbook Pro was purchased in September 2009. The trackpad is not responding to clicks on the computer. The cursor is present and you can click the trackpad just fine, but it will not select what I click. It's very frustrating. It worked fine, but then all of a sudden it isn't. Help me with this issue please ASAP!

My Macbook Pro was purchased in September 2009. The trackpad is not responding to clicks on the computer. The cursor is present and you can click the trackpad just fine, but it will not select what I click. It's very frustrating. It worked fine, but then all of a sudden it isn't. Help me with this issue please ASAP!

MacBook Pro Trackpad Secondary Click not working properly - switching apps

I have a MacBook Pro 15" (new Core 2 Duo) with 10.4.8. On my main account, when I try and use the trackpad's two-finger-click to perform the secondary click functionality, I have a problem where instead of showing the secondary menu (same as control-click) it instead shows me the application switch screen (same as you see when entering command-tab).
I logged in under a new user account and enabled secondary click and it works properly -- so this appears to be either a conflict/issue in a plist (though I deleted the plist for mouse and keyboard and the issue still remains) or possibly with some other application/utility that is installed.
Without recreating my world one-by-one, any thoughts, ideas, or suggestions?
Thanks in advance,
Brian
MacBook Pro Core 2 Duo 15" 2.33 GHz Mac OS X (10.4.8) Using SOHO Notes, Yojimbo, StuffIt, and QuickSilver

Update on the situation:
1) Reboot in Safe Mode (shift-key down at start-up) -- secondary click still shows the application switcher.
2) Ran Onyx -- Execute the defaults (no others) in the Automation tab and after rebooting the issue still persists.
3) I removed the Microsoft drivers from my system and all plist files -- and reinstalled the MS drivers. On first use of the right-button on the mouse, I got the same "secondary click" response that I get with the trackpad. Before the uninstall it had worked correctly. I remember looking at the MS Mouse config options and it showed the right button performing a control-click. Now, with the preferences at their defaults from the software removal and reinstallation, I see there is an option -- and it is the default option, that the right-mouse button performs a "secondary click".
So it isn't a trackpad or mouse issue, it is an issue that somehow the default system behavior for a secondary click has been changed from displaying the alternate menu to showing the application switcher.
So the question is, what application or utility changed that? I was evaluating the Apple Mighty Mouse a few months ago and decided against it -- the right sensor seemed to fail often. Did that have an option to modify the secondary-click? I have Google and searched for tersm like ["secondary click" setting change modification hack, etc] and haven't seen any mention of that ability -- but clearly on my machine under my main user account, this is happening.
I hope that helps get one step closer.
Thanks in advance.
MacBook Pro Core 2 Duo 15" 2.33 GHz Mac OS X (10.4.8)

Macbook Pro trackpad taps but doesn't click.

I have a 2009 macbook pro and the trackpad taps but doesn't click. I was wondering if something can be done to fix it so the click works again without taking it in to get fixed? I am currently using a wireless mouse, which is okay but just gets annoying to use sometimes. But if anyone knows of any tricks that might make the click on the trackpad work, that would awesome!

There are no stickers involved in determining a warranty. Check here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Even if your warranty has expired, the examination at an Apple store genius bar is free. If repairs are needed you will be informed of the costs. A trackpad repair/replacement should not bust the bank account.
Ciao.

MacBook Pro trackpad not working correctly

The last few days my MacBook Pro track pad is not working properly. For instance the trackpad doesn't click (sometimes on left but not at all on the right side). The mouse clicks on things and drags them, basically is acting very annoying. I've press down on all the corners to make it work and can hear grit sounds under the trackpad e.g. Crumbs, also tried going round all the pad with my nails but not making any difference. I haven't got AppleCare but I bought it January/February

Hi rbarnes1121,
Welcome to the Apple Support Communities!
From what I understand, your trackpad on you MacBook Pro can be erratic and perform commands that you are not meaning for it to perform. In this situation, I would recommend reading over the attached article to help troubleshoot this situation.
Trackpad or Magic Trackpad is jumpy or erratic - Apple Support
Have a great day,
Joe

Macbook pro trackpad and keyboard don't function

I was working on my photography coursework monday night, and my keyboard froze, but the mouse worked. then I restarted it (losing all my unsaved editing, by the way) and neither the trackpad or internal keyboard worked. after that, for a few days, they both worked on and off, before completely ceasing to function.
I'm running 10.5.6, and I had to buy an external mouse and keyboard this evening.
my warranty has run out, I don't have apple care, and I cant go for more than 24 hours without my computer because we don't have another one in the house.
does anyone know what the problem may be, and how to fix it without being without a computer for the next god only knows how long? (the place I got my mbp from doesn't allow loaned computers etc.)
(I do not have the money to buy a new laptop either)
Message was edited by: Petite Lapine

Funny thing is I had the exact same problem last week. I run a Macbook Pro 2.2 intel. The laptop is alway in a studio, on a stand and connected to an external keyboard and Wacom tablet. I'll use the laptop keypad and trackpad maybe 1% of the time out of the day. The day I updated to 10.5.6 is when the keypad and trackpad stopped working.
I had updated to 10.5 about 2-3 weeks previous, after running 10.4 for over a year with no problems. The original Archive and Instal had so many issues that I was forced to do the new instal and wipe the hard drive. After a few calls to Apple regarding the 10.5 install issues, I was offered an additional 90 days warranty.
When I took it into Apple last weekend for the keypad and trackpad issues I was told that the warranty that was offered as a goodwill gesture didn't cover any hardware issues, only software. Apple ran through a few things on the laptop and also tried booting off a bootable startup disk and couldn't figure out the problem.
I did check the cable issue as described below and also went thought other resets that I have read about in other posts. All to no avail.
Apple has quoted a new top case assembly and a new keyboard. With labor I'm looking at a total of £205 to fix the issue.
Seems a bit funny for it to all happen so soon after my 10.5 purchase and also on the day of the 10.5.6 update. I'm aware of how may others may have done the same update with no issues but this laptop has been treated with kid gloves over the past year and a half. If I was rough with it, then I could except it but when it's been treated as it has been then I just can't understand it.
Any others with the same problems, it would be good to hear from you.

2011 MacBook Pro Trackpad jumping around

Ever since last night the trackpad on my mid-2011 15" MacBook Pro hasn't been working. The cursor keeps jumping all over the place and I can't really get the trackpad to respond to my touches. I can eventually get it where I need it to move but it takes a lot of effort.
I've tried resetting the SMC and PRAM/NVRAM but that doesn't really do anything. It helped once at first but quickly went back.
Any other suggestions as to what the problem is?

I think you might be right about the swollen battery. I'm aware of the stuff in the article that Kevin linked to. I know that having wet fingers can lead it to do that and it's not like my hands would have been wet for 24 hours anyway. And I'm using a standard Apple three pronged grounded power adapter, so not a problem with using an aftermarket one.
I'm pretty sure that it is related to either the battery or power somehow though, because after disconnecting it from power and trying to use it for about 45 minutes, the problem went away. Worked pretty normal as I was using it for the rest of the time but the issue came back shortly after re-connecting it to power to charge the battery again.
Unfortunately I can't take it to an Apple Store to have it checked out though because I'm in a remote location for work for the next 3 weeks.

MacBook Pro Trackpad

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