Macbook pro unexpectedly shut down after an usb plug in

My macbook pro unexpectedly shut down after an usb plug in, and it won't turn back on. Please help!

I have this problem also. The only way to get the computer to turn back on is to open the bottom and disconnect the battery then reconnect. I have found similar problems across the web, some people seem to fix the issue by resetting the SMC, but that doesn't do anything for me.

Similar Messages

  • What do I do when my macbook pro just shuts down and when I plug my charger in, it faintly blinks green and yellow and doesnt charge?

    what do I do when my macbook pro just shuts down and when I plug my charger in, it faintly blinks green and yellow and doesnt charge?

    Hi aaliyafrommarkham,
    In order to troubleshoot this, I would recommend that you start with an SMC reset. Information on this procedure can be found here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Macbook Pro keeps shutting down after a period of inactivity

    I don't know if my problem is related to this but after trying to set up Apple's 1Password, my laptop now shuts down after some time after I put it to sleep or even if I don't put it to sleep but don't use it for awhile.      Any ideas?

    Interval Since Last Panic Report:  15746 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    6D0A9F4E-7842-8892-C4EB-02A0645B2A1F
    Thu Feb  6 21:29:20 2014
    panic(cpu 4 caller 0xffffff802e6b8945): Kernel trap at 0xffffff7faef3fe59, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000003112b000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000002400
    RSP: 0xffffff812206b9b0, RBP: 0xffffff812206ba50, RSI: 0x0000000000000000, RDI: 0xffffff8101fb1000
    R8:  0xffffff7faf13d8fc, R9:  0xffffff812206b584, R10: 0xffffffffffffffff, R11: 0xffffff802ec85ef8
    R12: 0x0000000000000000, R13: 0xffffff812206bcf8, R14: 0xffffff8101fb1000, R15: 0x00000000ffffff00
    RFL: 0x0000000000010282, RIP: 0xffffff7faef3fe59, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff812206b650 : 0xffffff802e61d636
    0xffffff812206b6c0 : 0xffffff802e6b8945
    0xffffff812206b890 : 0xffffff802e6cebfd
    0xffffff812206b8b0 : 0xffffff7faef3fe59
    0xffffff812206ba50 : 0xffffff7faef33d37
    0xffffff812206bbe0 : 0xffffff7faed2a0d7
    0xffffff812206bc60 : 0xffffff7faed1659b
    0xffffff812206bcd0 : 0xffffff7faed191d8
    0xffffff812206bd40 : 0xffffff7faed19363
    0xffffff812206bdb0 : 0xffffff7faed18dd4
    0xffffff812206be10 : 0xffffff7faecdfc48
    0xffffff812206be50 : 0xffffff7faecdef33
    0xffffff812206be80 : 0xffffff7faecde2e8
    0xffffff812206bef0 : 0xffffff802ea50e58
    0xffffff812206bf30 : 0xffffff802ea4f95a
    0xffffff812206bf80 : 0xffffff802ea4fa89
    0xffffff812206bfb0 : 0xffffff802e6b3257
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7faecd1000->0xffffff7faed08fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7faec8e000
             com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7faed14000->0xffffff7faed25fff
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7faecd1000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7faec8e000
             com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7faed 28000->0xffffff7faefcafff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7faec8e000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7faed14000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7faecd1000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x000000002e400000
    Kernel text base: 0xffffff802e600000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 17992128474525
    last loaded kext at 9828800164554: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7fb0a4a000, size 65536)
    last unloaded kext at 7712720771981: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7faf31a000, size 57344)
    loaded kexts:
    com.apple.filesystems.msdosfs          1.8.1
    com.apple.filesystems.smbfs          1.8.4
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
    com.apple.driver.ApplePlatformEnabler          2.0.7d2
    com.apple.driver.AGPM          100.13.12
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.4.7fc4
    com.apple.driver.AppleMikeyDriver          2.4.7fc4
    com.apple.GeForce          8.1.6
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleIntelHD4000Graphics          8.1.6
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleSMBusPCI          1.0.11d1
    com.apple.driver.AppleLPC          1.6.3
    com.apple.driver.AppleIntelFramebufferCapri          8.1.6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.iokit.SCSITaskUserClient          3.5.6
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBODD          3.3.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.5
    com.apple.driver.AppleSDXC          1.4.3
    com.apple.driver.AppleUSBHub          635.4.0
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleAHCIPort          2.6.6
    com.apple.driver.AppleUSBEHCI          621.4.6
    com.apple.driver.AppleUSBXHCI          635.4.0
    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          1.8
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.8
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.2.4
    com.apple.driver.AppleHIDKeyboard          170.2.4
    com.apple.driver.IOBluetoothHIDDriver          4.1.7f2
    com.apple.driver.AppleMultitouchDriver          237.4
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.iokit.IOAudioFamily          1.9.2fc7
    com.apple.kext.OSvKernDSPLib          1.12
    com.apple.nvidia.gk100hal          8.1.6
    com.apple.NVDAResman          8.1.6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.iokit.IOAcceleratorFamily          74.15
    com.apple.driver.AppleHDAController          2.4.7fc4
    com.apple.iokit.IOHDAFamily          2.4.7fc4
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.7f2
    com.apple.driver.AppleSMC          3.1.5d4
    com.apple.driver.IOPlatformPluginFamily          5.4.1d13
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.2
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.3.2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          623.4.0
    com.apple.driver.AppleUSBMergeNub          621.4.6
    com.apple.driver.AppleUSBComposite          621.4.0
    com.apple.driver.CoreStorage          296.18.2
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.7.7
    com.apple.iokit.IO80211Family          530.5
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          630.4.4
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOUSBFamily          635.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.8
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: MacBook Air SuperDrive, apple_vendor_id, 0x1500, 0x1a120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

  • MacBook Pro 17inch shuts down after power is pressed

    Hello,
    My MBP shuts down after I press power button.
    It the boot process it goes as far as:
    chime
    grey screen
    grey screen with apple logo
    then shuts down completely  (sometimes only chime etc.).
    If it gets to the login screen, it works normally.
    I did SMC and PRAM reset. I removed battery and tried to start it on power connected.
    I reinstalled operating system and nothing seams to solve the problem.
    I have read number of posts and tried all of the suggestions.
    The most common suggested sources of the problem:
    battery
    graphics card
    hard drive
    Please let me know if someone was able to solve similar problem.
    Thanks, T

    The whole story doesn't make sense as anything but a hardware fault.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • Macbook pro unexpectedly shuts down

    Hello, I am having some issues with my macbook pro 2012 edition. It is often shutting down/restarting unexpectedly. When it is on charger or when I had put it to sleep after attempting to power it up, its shut off and recovers where it was left off.
    Error log:
    Anonymous UUID:       920D6506-7E69-A210-84F6-1EE4D63348F9
    Sat Aug 23 18:16:03 2014
    panic(cpu 2 caller 0xffffff802bcdc24e): Kernel trap at 0xffffff7face59833, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000002e224000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff804c8cbd00, RCX: 0x0000000000000000, RDX: 0x0000000008000000
    RSP: 0xffffff8219a4bd40, RBP: 0xffffff8219a4bd70, RSI: 0x0000000000000000, RDI: 0xffffff804c86d690
    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0xffffff8219a4bb90, R11: 0xffffff802c289ce8
    R12: 0xffffff7face6e180, R13: 0xffffff804c8c6e88, R14: 0xffffff804c8c6e00, R15: 0x0000000000000000
    RFL: 0x0000000000010286, RIP: 0xffffff7face59833, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8219a4b9d0 : 0xffffff802bc22f79
    0xffffff8219a4ba50 : 0xffffff802bcdc24e
    0xffffff8219a4bc20 : 0xffffff802bcf3746
    0xffffff8219a4bc40 : 0xffffff7face59833
    0xffffff8219a4bd70 : 0xffffff7face59620
    0xffffff8219a4bdd0 : 0xffffff7face61720
    0xffffff8219a4be10 : 0xffffff7face34fca
    0xffffff8219a4be40 : 0xffffff7fadacfe30
    0xffffff8219a4be70 : 0xffffff7fadacf199
    0xffffff8219a4bec0 : 0xffffff7fadacea17
    0xffffff8219a4bf10 : 0xffffff7fadad1023
    0xffffff8219a4bf30 : 0xffffff802c0af292
    0xffffff8219a4bf80 : 0xffffff802c0af367
    0xffffff8219a4bfb0 : 0xffffff802bcd7417
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAHCIFamily(2.6.5)[AB2D7D6A-B59B-3039-AE08-CBCC38208911]@0xfff fff7face31000->0xffffff7face46fff
             com.apple.driver.AppleAHCIPort(3.0.5)[7F56F309-28C2-342A-82C0-3908C164EBCC]@0xf fffff7fadac7000->0xffffff7fadae0fff
                dependency: com.apple.iokit.IOAHCIFamily(2.6.5)[AB2D7D6A-B59B-3039-AE08-CBCC38208911]@0xfff fff7face31000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fac341000
             com.apple.iokit.IOAHCIBlockStorage(2.6)[8EC80DE5-078F-3949-9669-33A56446D86D]@0 xffffff7face57000->0xffffff7face6efff
                dependency: com.apple.iokit.IOAHCIFamily(2.6.5)[AB2D7D6A-B59B-3039-AE08-CBCC38208911]@0xfff fff7face31000
                dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7fac26f000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000002ba00000
    Kernel text base: 0xffffff802bc00000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 407256546841455
    last loaded kext at 407070699054130: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fadc7d000, size 49152)
    last unloaded kext at 399251061953162: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fadc7d000, size 32768)
    loaded kexts:
    com.vmware.kext.vmioplug.10.1.26 10.1.26
    com.vmware.kext.vmx86 0143.58.62
    com.vmware.kext.vmnet 0143.58.62
    com.vmware.kext.vsockets 90.4.24
    com.vmware.kext.vmci 90.4.19
    com.symantec.kext.fw 5.3.1f9
    com.symantec.kext.filesecurity 12.6.1f9
    com.spotflux.Spotflux.tun 1.0
    com.hzsystems.terminus.driver 4
    com.symantec.kext.ips 3.9.2f1
    com.symantec.kext.pf 5.6.1f9
    com.symantec.kext.internetSecurity 5.3.1f8
    com.apple.driver.AppleIntelMCEReporter 104
    com.apple.filesystems.afpfs 11.1
    com.apple.nke.asp-tcp 8.0.1
    com.apple.filesystems.smbfs 2.0.2
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AGPM 100.14.28
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleIntelHD4000Graphics 8.2.8
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleIntelFramebufferCapri 8.2.8
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
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    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
    com.apple.driver.AppleThunderboltNHI 1.9.2
    com.apple.iokit.IOThunderboltFamily 2.7.7
    com.apple.iokit.IOUSBUserClient 630.4.4
    com.apple.iokit.IOEthernetAVBController 1.0.2b1
    com.apple.iokit.IO80211Family 530.5
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.5.1
    com.apple.iokit.IOUSBFamily 635.4.0
    com.apple.driver.AppleEFINVRAM 2.0
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    com.apple.driver.DiskImages 345
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    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
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    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
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    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
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    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    1. Reset the System Management Controller (SMC).
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    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
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    Keeping your confidential data secure during hardware repair
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