MacBook Pro USB ports only sorta working...

Both USB ports on my MacBook Pro have stopped being recognized. I can still synchronize my iPhone, but cannot use thumb drives or external hard drives. I've tried all the previously suggested remedies to no avail. Other thoughts, please.

Hey deanfromjensen beach,
Thank you for visiting Apple Support Communities.
That is odd that your USB ports are working to sync your iPhone but not working with thumb drives or hard drives.  Do USB keyboards or mice work?
There is an article for help troubleshooting USB in Yosemite.
OS X Yosemite: If a USB device isn’t working
Also check the troubleshooting in this article:
USB and FireWire Quick Assist - Apple Support
Please let us know how it goes,
Nubz

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      Host Controller Driver:          AppleUSBEHCI
      PCI Device ID:          0x1c2d
      PCI Revision ID:          0x0005
      PCI Vendor ID:          0x8086
      Bus Number:          0xfa
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      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           5.16
      Serial Number:          CC2BA30DEXDG6LL0
      Speed:          Up to 480 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa200000 / 3
      Current Available (mA):          500
      Current Required (mA):          500
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      Vendor ID:          0x0424  (SMSC)
      Version:           b.b3
      Speed:          Up to 480 Mb/sec
      Location ID:          0xfa100000 / 2
      Current Available (mA):          500
      Current Required (mA):          2
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      Vendor ID:          0x0a5c  (Broadcom Corp.)
      Version:           1.00
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa110000 / 5
      Current Available (mA):          500
      Current Required (mA):          94
    Bluetooth USB Host Controller:
      Product ID:          0x821a
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           0.42
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa113000 / 8
      Current Available (mA):          500
      Current Required (mA):          0
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      Product ID:          0x0252
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           1.18
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa120000 / 4
      Current Available (mA):          500
      Current Required (mA):          40
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      Host Controller Location:          Built-in USB
      Host Controller Driver:          AppleUSBEHCI
      PCI Device ID:          0x1c26
      PCI Revision ID:          0x0005
      PCI Vendor ID:          0x8086
      Bus Number:          0xfd
    Hub:
      Product ID:          0x2513
      Vendor ID:          0x0424  (SMSC)
      Version:           b.b3
      Speed:          Up to 480 Mb/sec
      Location ID:          0xfd100000 / 2
      Current Available (mA):          500
      Current Required (mA):          2
    IR Receiver:
      Product ID:          0x8242
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           0.16
      Speed:          Up to 1.5 Mb/sec
      Manufacturer:          Apple Computer, Inc.
      Location ID:          0xfd110000 / 3
      Current Available (mA):          500
      Current Required (mA):          100
    EtreCheck Information
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.8.5 (12F45) - Uptime: 0 days 0:26:0
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (234.19 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.squirrels.driver.AirParrotSpeakers          (1.7)
              com.squirrels.airparrot.framebuffer          (3)
              com.protech.NoSleep          (1.3.3)
              com.jft.driver.PdaNetDrv          (1.0.64)
              com.Cycling74.driver.Soundflower          (1.6.2)
    Problem System Launch Daemons:
              [loaded] com.jft.PdaNetMac.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.mice.360Daemon.plist
              [loaded] org.macosforge.xquartz.privileged_startx.plist
    Launch Agents:
              [loaded] com.protech.NoSleep.plist
              [loaded] net.culater.SIMBL.Agent.plist
              [loaded] org.macosforge.xquartz.startx.plist
    User Launch Agents:
              [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
              [loaded] com.google.keystone.agent.plist
              [not loaded] com.spotify.webhelper.plist
              [loaded] com.valvesoftware.steamclean.plist
    User Login Items:
              PdaNetMac
              Spotify
              iTunesHelper
              SIMBL Agent
              VMware Fusion Helper
              Android File Transfer Agent
              Dropbox
              VMware Fusion Start Menu
              NIHardwareAgent
              Content Manager Assistant
    3rd Party Preference Panes:
              Flash Player
              Native Instruments USB Audio
              NoSleep
              XBox 360 Controllers
    Internet Plug-ins:
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              QuakeLivePlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
              Google Earth Web Plug-in.plugin
              KickStartPlugIn64.plugin
              RealPlayer Plugin.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                  13%          Google Chrome
                   7%          WindowServer
                   3%          EtreCheck
                   2%          hidd
                   1%          fontd
                   0%          coreservicesd
                   0%          ps
                   0%          Dropbox
                   0%          mds
                   0%          CMA
    Top Processes by Memory:
              287 MB             firefox
              131 MB             Google Chrome
              82 MB              App Store
              66 MB              Dropbox
              57 MB              mds
              49 MB              WindowServer
              43 MB              Google Chrome Helper
              41 MB              Finder
              33 MB              Dock
              25 MB              loginwindow
    Virtual Memory Statistics
              4.89 GB            Free RAM
              1.69 GB            Active RAM
              238 MB             Inactive RAM
              1.18 GB            Wired RAM
              443 MB             Page-ins
              0 B                Page-outs

    Thanks for the response,
    1. I live in Atlanta, close enough to an Apple store. But I just know that going there will probably mean I'll have to get the logic board replaced.
    2. The only thing I noticed before the first USB port started acting funny was that my battery status changed to "Service Battery". I plan on replacing it this week too.
    3. Nope only difference is that my battery drains kind of fast. After about 3-4 hours of my normal usuage with it (Internet, music, videos, and sometimes using Logic) it will be time to hook up the charger.
    Would replacing the battery do anything? I'm not thinking it would but figure it'd be worth a shot since I've got to replace it anyway.
    And to goofyziggy,
    I too noticed that most people who had this problem had some version of OSX 10.8.x

  • I plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    i plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    Sometimes you have to reset the SMC two or three times for it to work, don't know why. I've seen that error message before and 100% of the time it was fixed with an SMC reset. I suppose it's possible that your keyboard or mouse IS drawing too much power, do you have access to another you could try?

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