Macbook pro was preinstalled with 9.2.1and after update iPhoto won't open-what to do

macbook pro was preinstalled with 9.2.1 and after update won't open-get message that says 9.2.1 isn't supported by OS X

Update to 9.5.1 from the AppStore.
Sign ino the AppStore with your AppleID and check, if there is iPhoto on your Purchased tab to be accepted to your AppleID. If yes, accept it. Then check the "Updates" tab of the App Store.
If you cannot update this way, download an update from the Software update section of the Apple Support page. You need to update at least to version iPhoto 9.4.3.
What MacOS version did you upgrade from? Did your Mac come with system installation media, or did you install and update from the AppStore?

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there's no free upgrade.
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New macbook pro 2012 preinstalled with lion can't be reinstalled?

Hi everyone,
I'm new to mac os x and I just bought a new macbook pro 13" four days ago which came preinstalled with mac os x lion. I tried to do a clean install on the third day to experience doing it myself for the first time. here's what I did:
1st try
@DU I perform erase Macintosh HD, set the partition table to GUID, partitioned the drive,
exit DU and then selected reinstall mac os x from the mac os x utilities,
I just clicked continue, continue, then it did some eligibility checking and verification.
after a while the dialog window showed this message " This version of Mac OS X 10.7 cannot be installed on this computer."
there's no other option below than quit.
2nd try
restarted macbook then pressed down option+command+r
the globe logo came out. I connected to my home wifi and a progress bar indicator came out. after the progress bar completed, the Mac os x utilities came out.
I selected reinstall mac os x from the mac ox x util. I clicked on continue, continue.. an eligibility and verification followed and after a while I got the same message saying "This version of Mac OS X 10.7 cannot be installed on this computer."
3rd try
I restarted macbook again and pressed down option+command+r
I did the steps from the 1st try again but I still get the same message "This version of Mac OS X 10.7 cannot be installed on this computer."
Can anyone help me out on how to reinstall Lion? or did I missed out anything? or should I send this macbook for repair? or just return it?
appreciate any advice...thanks.

I remember something similar happening when OS X Lion was first released. At that time, the mid-2011 MacBook Air hit the store shelves and many users could not do a full reinstall from the Apple Servers. The reason, was that the MacBook Air had a specialized version of OS X Lion with a build number that has 4 numbers (i.e. build 11AXXXX) following the OS release number. In contrast, the release version of OS X at the time was 11A511 which uses 2 or 3 numbers and is a universal version of OS X that can be used by any Mac. The reason why you are experiencing problems installing OS X Lion is because you got the newest MacBook Pro which has a specialized build of OS X Lion and as in previous cases, it has 4 numbers meaning that it is a specialized version of OS X.
You appear to be running the following version of OS X Lion:
As you can see, it's an exclusive and optimized version of OS X for your MacBook. Your only hope is that Apple releases the OS X 10.7.5 release which most likely be universal with all Macs.
I suggest going to the Genius Bar to sort things out.
Hope my little explanation helps.
To Learn More about OS X versions visit:
Mac OS X versions (builds) for computers

Macbook Pro 2013, preinstalled with OS X Lion

Hi, I'm just buying Macbook Pro 13" 2.5 GHz Dual-Core. It comes with preinstalled OS X Lion instead of Mountain Lion.
Is it normal to get Macbook Pro preinstalled with OS X Lion since I just bought it yesterday (16-July-2013)? I thought Apple has shipped Macbooks with preinstalled Mountain Lion since Jul 2012.
Does it mean that I just got a long stored in a box macbook pro (at least stored 1 year)?
My reseller told me that they will help to upgrade to Mountain Lion, but I want to clarify whether I should get a new Macbook with preinstalled Mountain Lion?
My Apple authorized reseller also has a product replacement policy for 3 days
Thanks in advance

Hi all,
Thanks for this helpful apple discussion community for the fast responses, I finally managed to get a replacement with a new Macbook Pro 13" mid 2012 with OS Mountain Lion preinstalled. Because I can convince them that the OS they install is not legit (even though they said it is legit based on their company), I keep on complaining and my effort works so that i get a new one.
From the box itself, it is already different between the Lion preinstalled and ML preinstalled. For Mountain Lion preinstalled, there will be apple logo on both left & right side of the box, whereas Lion preinstalled edition will have one apple logo on the left or right side, and the other side will show the icon for thunderbolt and two other features (i don't remember).
@Kurt Lang,
Now, my Model Identifier said MacBookPro9,2. I don't capture the old one because it is already taken by the reseller.

I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.

I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?

So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the original version of OS X that came on the machine.

MacBook Pro (10.7.3) not shutting down after updating to latest iTunes

This is a bit of a strange one, and after searching high and low, I haven't seen any other references to it, so...here goes:
I'm working on a MacBook Pro (13-inch, Mid 2010) running OS X 10.7.3, and the complaint is this: the system will not shut down or eject a connected iPod (classic) or smartphone (Verizon Android phone) after updating to the latest version of iTunes.
I've been troubleshooting this for several days now, and I've tried the following:
1. Created a new admin account and tested from there. No change.
2. Created a backup image of the hard drive, erased & reinstalled 10.7, created temp admin account - issue resolved, but iTunes library unable to open because it was modified by a newer version of iTunes.
3. Ran software update to bring system current (as of 20 April 2012)
4. Issue reappears after software update.
5. Reinstalled 10.7.3 from Recovery partition.
6. Again, issue resolved, but unable to open iTunes library modified by newer version.
7. Update iTunes, issue returns.
I actually did several variations of the erase & install routine, as well as several admin accounts, but the basic gyst of it is that after updating iTunes, the system hangs at the spinning gear on shutdown every single time.
The version of iTunes that is reinstalled with Lion is 10.5.1. I don't know which version between that and 10.6.1 is causing the problem.
Not sure where to go from here, so I figured I'd throw it out to the community.
Thanks.

Well, after throwing my hands up in the air, I returned the MacBook Pro and iPod classic to their owner because I'd held onto them for over a week trying to troubleshoot the issue with no success.
Two days later, she contacted me and told me her iPod was the culprit -- it had some bad sectors on the hard drive. I had thought to check that, but she had data on the iPod that wasn't backed up anywhere, so I back-burnered that until later.
Glad to see I'm not going insane, though. ;^)

After updating the soft my macbook pro can not mount G Drive mobile, after updating the soft my macbook pro can not mount G Drive mobile

I need a suggestion about G Drive mobile which can not be mounted with my macbook pro

Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden

After updating my macbook pro to mavericks it keeps restarting randomly, After updating my macbook pro to mavericks it keeps restarting randomly

Anonymous UUID:       37BE80FE-A0E8-36E7-4EED-C9FE9D26902E
Fri Jan 3 11:15:48 2014
panic(cpu 3 caller 0xffffff7f85f6afac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a3981000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff808075aea0 : 0xffffff8003c22f69
0xffffff808075af20 : 0xffffff7f85f6afac
0xffffff808075aff0 : 0xffffff7f8466753d
0xffffff808075b0b0 : 0xffffff7f84733d9e
0xffffff808075b0f0 : 0xffffff7f84733dfc
0xffffff808075b160 : 0xffffff7f849b85be
0xffffff808075b290 : 0xffffff7f84757d41
0xffffff808075b2b0 : 0xffffff7f8466e08d
0xffffff808075b360 : 0xffffff7f8466bbae
0xffffff808075b560 : 0xffffff7f8466d4d7
0xffffff808075b630 : 0xffffff7f855da5bf
0xffffff808075b700 : 0xffffff7f85604993
0xffffff808075b780 : 0xffffff7f855eccc0
0xffffff808075b7e0 : 0xffffff7f855ed5ba
0xffffff808075b830 : 0xffffff7f855ed934
0xffffff808075b8a0 : 0xffffff7f855ee1a8
0xffffff808075b8e0 : 0xffffff7f855bb1ca
0xffffff808075ba60 : 0xffffff7f855eab20
0xffffff808075bb20 : 0xffffff7f855b9cb9
0xffffff808075bb70 : 0xffffff80040cc226
0xffffff808075bb90 : 0xffffff80040cd821
0xffffff808075bbf0 : 0xffffff80040cb28f
0xffffff808075bd40 : 0xffffff8003cb6008
0xffffff808075be50 : 0xffffff8003c26bb1
0xffffff808075be80 : 0xffffff8003c139b5
0xffffff808075bef0 : 0xffffff8003c1e003
0xffffff808075bf70 : 0xffffff8003cc921d
0xffffff808075bfb0 : 0xffffff8003cf3e26
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f85f5d000->0xffffff7f85f6ffff
            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f85f55000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f84566000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f842ba000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f845c3000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f85f58000
         com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f84616000->0xffffff7f84885fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f842ba000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f84606000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f845c3000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f84890000->0xffffff7f84b3cfff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f84616000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f842ba000
         com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 55a8000->0xffffff7f85672fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f842ba000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f84606000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f845c3000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f84616000
BSD process name corresponding to current thread: WindowServer
Boot args: arch=i386
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000003a00000
Kernel text base: 0xffffff8003c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 790525103481
last loaded kext at 273860150712: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f84baa000, size 65536)
loaded kexts:
com.quark.driver.Tether64          1.1.0d3
com.jft.driver.PdaNetDrv          1.0.64
com.apple.filesystems.msdosfs          1.9
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.14.11
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleIntelHDGraphics          8.1.8
com.apple.driver.AppleIntelHDGraphicsFB          8.1.8
com.apple.GeForceTesla          8.1.8
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.nvidia.NVDAStartup          8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMuxControl          3.4.12
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleUSBUHCI          650.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IOSurface          91
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleGraphicsControl          3.4.12
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: iPhone
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Thats the message that I keep getting anybody else have this problem. My macbook pro just restarts randomly multiple times sometimes. It never happened before mavericks

Hi lperez24,
Welcome to the Support Communities!
Below are some troubleshooting steps to address the issue of your computer radomly restarting.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Cheers,
- Judy

Transferred iTunes library from pc to new mac, iTunes ; however, when opening iTunes on mac it reports the library was created with a newer version of iTunes and won't open.

Transferred Itunes library from pc to new mac; however, when opening itunes on the new mac it reported that the library was created with a newer version of itunes and could not be opened. It asked if I wanted to download updates and I did. However, the new mac is up to date. Itunes won't open. What to do now? Any help would be appreciated.
Thanks
Jim

Hello, Stephen.
Thank you for the question. You will need to rebuild your iTunes library file in order to open an older version of iTunes. Below, I have included the article that walks you through this process. Start with the section labeled Re-creating the iTunes Library file.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Cheers,
Jason H.

MacBook Pro 13" (2011 late). second display problem after update

Updated to mountain lion this second and there is no signal out (thunderbolt to displayport cable) since ive upgraded. in lion there are no problems. does your external display work after upgrade to mountain lion?
(monitor HP ZR24w)

Does your Macbook Flash Blue at all? I have the same thing, and it won't even flash blue

I just updated my macbook pro to 10.6 and I tried to update iphoto and it said i needed 10.7 or later and checked and computer says i have the most up to date softwear

i just updated my mac book to 10.6 says its the latest update and i tried to update iphoto and says i need 10.7 but my compture says 10.6 is the most up to date. Help

Software, as in applications, maybe. Software as in Operating System, heck no. We're now at 10.8 level, you're two levels behind. Latest iPhoto, as in v9.3.2, is part of iLife'11 and needs a minimum of Lion 10.7 to run.
Since Mountain Lion 10.8 came out, Apple has dropped support for Snow Leopard 10.7, since they only maintain the latest two versions of the OS. So you will be seeing more and more of these "unupgradeable upgrades" in the coming days.

My MacBook Pro will not connect to App Store after I have installed mavericks. What shall I do?

Is there any way I can install maverick? I find this software frustrating.

Hi edmorgnd,
If you are having issues connecting to the Mac App Store, you may find the following article helpful:
OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"
http://support.apple.com/kb/TS5202
Regards,
- Brenden

MacBook pro 17 in. 2008, dead wifi after update

I installed lion from the app store. Wi fi died immediately. Later, eternet stopped working. These both corrected after I restored Snow Leopard, but I lost my lion restore partition in doing so. $30 mistake.

I'd second the resetting of the PRAM/NVRAM.
Restart your computer, hold down the Command/Apple-Option-P-R keys till you get the 2nd chime.
Release the keys and the computer should boot up normally.
The PRAM reset on intel-based Macs resets the NVRAM also, so you may need to reset the clock and volume settings once you're logged in.

Why does my camera connection kit not work with my ipad 1 after updating on ios 5?

Why does my camera connection kit not work with my ipad 1 after updating on ios 5? What can I do to make it work again?

It should. It will only respond if there's something on the card for it to respond to, so do you have pics on the card?
And if it's messing up; try giving the iPad a restart. Hold down the sleep and home keys, past when you see hte red power down slider and until you see the silver apple. Let it reboot and try again. That can clear up any glitches on the device itself.

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d.

Macbook pro was preinstalled with 9.2.1and after update iPhoto won't open-what to do

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