MacBook Pro went for sleep and not waking up

mAC bOOK pRO WENT TO SLEEP AND NOT WAKING UP

Contact Apple.
You can try   Reset SMC
http://support.apple.com/kb/HT3964

Similar Messages

  • How can i get my macbook pro too stay on and not sleep when lid is closed?

    how can i get my macbook pro too stay on and not sleep when lid is closed?

    If the machine is asleep, lid closed, and you plug in to an external monitor and an external USB keyboard, the machine will wake, anbd reconfigure the screen resolution for the external monitor, Once it has made this configuration change, you can open the lid and it will continue to address only the external monitor.  At least that's how my early MacBook Pro unibody 13" works. It seems to run a bit cooler this way. It gets quite toasty with the lid closed while doing anything demanding and you are more likely to hear the fan come on.  I have not seen any temps that would cause alarm, but I do get a high speed (6000 rpm), noisy fan sometimes with the lid closed, .
    If you operate in the open-lid, external monitor only mode, if you deactivate the monitor for any reason, when it reactivates it will be running both screens, with all the navigation hassles this entails, so I generally set it not to deactivate the screen when in this mode.
    Thus I agree with those who say that some of the cooling air is drawn in around the keyboard, the difference in cooling performance is observable.  If you activate istat pro, get the computer hot running in clamshell mode, and open the lid, you can watch the CPU temp drop by a few degrees C within a couple minutes.  It isn't a huge difference, but enough the lower the fan speeds.

  • Why is my Macbook pro now extremely slow and not running things like powerpoint any more?

    I'm sure I'm not the only one.
    Mavericks installed. Now my Macbook Pro is slower than a one-legged tortoise.
    It won't run powerpoint, which just crashes. en my keyboard misses the first part of sentences because it can't keep up. I have to double check everything I type. I'm trying to run a business, and I'm losing time, money and the will to live.
    I cannot reinstall microsoft office, as I bought my macbook Pro (2 GHz Intel Core i7, 8GB 1600 MHz DDR3) from a seller who cleanly installed Mountain lion for me, and installed Office 11 on it. I do not have any installation disks. I have been forced to downgrade to Mountain Lion, which I'm still waiting for Apple to send to me.
    Is there anyone out there who can give me any help. I'm not paying Apple any more money. Why should I? I've already been forced to rebuy an operating system that my Macbook previously had installed. 
    Not only that, I think I have an expanding battery issue, and my trackpad is now broken. Just to add to my woes.
    Has anyone had a solution to solving the Mavericks debacle?
    Please somebody, help.
    Please.
    Before I start self harming.

    Hi all;
    I agree with stobston,  many thanks to cbs20 for your inputs.  I was stuck with this one also.   I'm a former UNIX sysadmin; thanks so much for pointer to etrecheck.  It's nice to be able to look under the hood.
    I had the same problem, Powerpoint was so slow as to be nearly useless.  Apparently different cause&effect from stobston's case.  Here's what worked for me.  Sorry if I'm stating the obvious below; I'm new to MacOS after many years on MS-Windows;
    First, I ran etrecheck and got the following;
    Hardware Information:
             MacBook Air (13-inch, Mid 2013)
             MacBook Air - model: MacBookAir6,2
             1 1.3 GHz Intel Core i5 CPU: 2 cores
             4 GB RAM
    Video Information:
             Intel HD Graphics 5000 - VRAM: 1024 MB
    System Software:
             OS X 10.8.5 (12F45) - Uptime: 0 days 2:59:30
    Disk Information:
             APPLE SSD SM0256F disk0 : (251 GB)
                       disk0s1 (disk0s1) <not mounted>: 209.7 MB
                  Macintosh HD (disk0s2) / [Startup]: 250.14 GB (150.98 GB free)
                       Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
             Apple Internal Memory Card Reader
             Apple Inc. BRCM20702 Hub
                       Apple Inc. Bluetooth USB Host Controller
             Logitech USB Receiver
    Thunderbolt Information:
             Apple Inc. thunderbolt_bus
    Gatekeeper:
             Anywhere
    Launch Daemons:
           [loaded]             com.adobe.fpsaud.plist Support
           [loaded]             com.microsoft.office.licensing.helper.plist Support
    Launch Agents:
           [loaded]             com.citrix.AuthManager_Mac.plist Support
           [running]             com.citrix.ReceiverHelper.plist Support
           [running]             com.citrix.ServiceRecords.plist Support
    User Launch Agents:
           [loaded]             com.citrixonline.GoToMeeting.G2MUpdate.plist Support
           [loaded]             com.google.keystone.agent.plist Support
    User Login Items:
             iTunesHelper
             Dropbox
             Google Drive
    Internet Plug-ins:
             FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
             QuickTime Plugin: Version: 7.7.1
             Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
             CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
             SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
             Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
             JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins:
             AirPlay: Version: 1.7 - SDK 10.8
             iSightAudio: Version: 7.7.1 - SDK 10.8
    iTunes Plug-ins:
             Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
    User Internet Plug-ins:
             CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
             WebEx64: Version: 1.0 - SDK 10.6 Support
             ZoomUsPlugIn: Version: 2.0.31405.1104 - SDK 10.8 Support
    3rd Party Preference Panes:
             Flash Player  Support
    Time Machine:
             Time Machine not configured!
    Top Processes by CPU:
                3%         WindowServer
                1%         fontd
                1%         Microsoft PowerPoint
                1%         Microsoft Word
                0%         coreservicesd
    Top Processes by Memory:
           254 MB     Microsoft PowerPoint
           225 MB     WebProcess
           135 MB     mds
           135 MB     Microsoft Excel
           131 MB     Finder
    Virtual Memory Information:
           891 MB     Free RAM
           1.68 GB     Active RAM
           833 MB     Inactive RAM
           524 MB     Wired RAM
           1.52 GB     Page-ins
           0 B              Page-outs
    Note that I had no heavy CPU processes like stobston had.  There are some processes using lots of memory  though.  Made me wonder, could it be  a swap or contention issue?  I have a Macbook Air, so 'swapping' doesn't mean what it used to mean.  Anyway, I tried closing Excel and Finder.  Powerpoint was still slow.   I ran etrechek again.  WebProcess and mds are still running at the same memory usage; nearly half a gig between them.  WebProcess is Safari; shutting down Safari didn't help.   I have heard that Safari has had memory leaks, I don't know if that's true or not.  mds is the MetaData Server for SpotLight. I had run Spotlight several times today, and also did a lot of desktop cleanup.   That might have triggered mds.
    I don't know how well Mountain Lion reclaims memory ( now I'm really getting into the weeds ), so I shut down  MacOS  and restarted it.  This time, I started up PowerPoint first, with nothing else running.  Problem solved.  PPT is running fine.
    Thanks again all for your inputs.  An hour ago, I had no idea where to start.

  • Macbook pro retina for web and UI Design

    HI, I am planing to buy a Macbook pro retina 15 inch late 2013 model. I am a UI Designer and mostly I am gonna use Photoshop CC or CS. So I am planing to get either rMBP 15' $1999 model which has i7 2.0 RAM 8GB and intel iris graphic card or rMBP 15' $2599 model which has i7 2.3 RAM 16GB and has dedicated graphic card NVIDIA GeForce GT 750M with 2GB of GDDR5 memory. I dont know which one will work for me as a Photoshop user, I am working on a big files over 15MB with lots of layers in it. I dont want to spend extra $600 and get the same result as $1999 will give me so if you have any experience with macbook and photoshop please help. Thanks in advance

    The new rMBP are not user upgradable. You are stuck with what you buy.
    If you can afford it I would get the most I could, you will not be dissappointed. RAM is the best bang for your buck.

  • Macbook pro won't sleep and is super slow

    Hello,
    My macbook has suddenly become very slow at everything that it does (scrolling, typing, openning new tabs in browsers, literally everything) and when I close the led, the little LED light beside the remote sensor remains on. Doesn't go into blinking mode. When the macbook is awake and working, that light is off (don't remember if this is norm). I have read the previous blogs, I've tried all the resets and I've tried permission repairs. I just don't know what to do anymore.
    Does anyone have any suggestions, or solutions?
    F

    If there is anything in the card-reader slot, including an empty adapter, remove it and test. Otherwise see below.
    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; BI () { $PB\ :CFBundleIdentifier "$1"; }; LC () { $2 launchctl list | awk 'NR>1 && !/0x|\.[0-9]+$|com\.apple\.(AirPortBaseStationAgent|launchctl\.(Aqua|Background|System))$/{print $3}' | grep -Fv "$1"; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"and $((l-25)) more line(s)"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps Model; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^EO]|x([^8]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm POST; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/s/^.*://p' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm Heat; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=; fdesetup status | grep -q On && o=On; Ps FileVault; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel log"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; bi=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$' <<< "$sys" | while read i; do [[ -f "$i" ]] && BI "$i"; done`; o=`kextstat -kl | grep -Fv "$bi" | cut -c53- | cut -d\< -f1`; Pm "Kernel extensions"; li=`egrep 'Launch[AD].+\.plist$' <<< "$sys"`; jl=`while read f; do [[ -f $f ]] && $PB\ :Label $f; done <<< "$li"`$'\n'"$bi"; R && o=`LC "$jl" sudo`; Pm Daemons; o=`LC "$jl"`; Pm Agents; o=`for d in {/,}L*/Lau*; do M; done | grep -Fv "$li" | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; p=`lsbom -pfc /var/db/*/*.BSD.bom | sed -En '/peri.+\/.+\./s/^\.\/[^/]+//p'`; [[ "$b" && "$l" && "$p" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do i="$d"/Info.plist; [[ -f "$i" ]] || continue; ID=$(BI "$i") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Shared libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -exec cksum {} \; | awk '{print $3"\t"$1}' | grep -Fv "$p" | awk '{print $1}'`; Pm "Periodic scripts"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=; defaults read /Library/Preferences/com.apple.alf globalstate | grep -q 0 || o=On; Ps Firewall; o=`scutil --proxy | egrep 'Prox.+: [^0]'`; Pm Proxies; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm TCP/IP; [[ "$I" =~ [AW]i ]] && { o=`/S*/*/P*/*/*/*/*/airport -I | awk '/lR/{print $2}'`; o=$((o<=-87?o:0)); Ps RSSI; }; R && o=`sudo profiles -P | grep : | wc -l`; Ps Profiles; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc hosts <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "App check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font issues"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps UID; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
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    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
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    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
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    [Process completed]
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    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
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    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Once my iMac and Macbook Pro go to sleep and I start them it takes about one minute to connect to my wi-fi is there a setting change that would connect me immediately?

    When my iMac, Macbook Pro, iPad and iPhone go to sleep it takes about one minute to connect to my wi-fi when they are awakened, is there a setting that will keep my wi-fi connected at all times?

    http://www.macworld.co.uk/news/mac-software/mac-os-x-yosemite-wifi-airdrop-fix-u pdate-new-features-bugs-uk-video-10-10-2-3493748/
    "Here's everything you need to know about Mac OS X Yosemite and the WiFi issues that are plaguing users, including a possible fix. Plus discover the new features that have arrived with OS X 10.10 and the fixes that arrived 10.10.2."
    That fix was supposed to resolve the WiFi problems.

  • I had CS4 on my iMac desktop (two users) but my hard drive completely crashed. We bought two new Macbook Pros (one for me and one for my daughter) but CS4 didn't transfer over. The iMac is totally dead so we can't deactivate it there.  My daughter is head

    We had an iMac with CS4 and the hard drive finally crashed. My daughter and I were both users on that computer.  We purchased two new macbook pros and had the data transferred but CS4 didn't come over. The iMac is totally dead so we can't deactivate anything from it. She is heading off to college soon and eventually will need to upgrade but for now CS4 is just fine. I also need it on my computer.  Help??

    Contact support by web chat to reset activations and reinstal lthe programs properly.
    Download CS4 products
    Mylenium

  • Connected macbook pro to rca tv and not working

    i have a late 2011 macbook pro. i've tried connecting it up to my old tv by..
    minidisplay port -> vga -> tv/pc converter to RCA. i get a signal on my macbook pro picking up my tv
    but on the tv i get tons of moving/flickering lines sometimes with a slight picture in no matter what resolution i use?
    any ideas what i can do to make a proper image?

    How do you even get a signal? I just got a brand new MacBook Pro and I too am trying to connect it to an non-HD television. I can't even get a signal to show up on my T.V.

  • Macbook Pro alternates between charging and not charging

    Hello,
    I have a 15-inch Late 2011 MBP, and the problem that I am currently having, is when I am charging my MBP from a relativly low charge, or when I am charging it as well as running a highly demanding program, the power adapter will get extremely hot to the tuch, and my computer will then alternate between charing and not chargin. When the computer is aternating between charging and not chargin, the light on the Magsafe connector will be orange (like a normal charge), then it will go out (like I unplugged the addapter from the wall), then it will turn green (like when it is fully charged/or when you first connect it to the computer before it startes chargeing), then it will go back to Orange for a few (~10-15 seconds), then it will start the cycle all over again.
             Some side information that might help: This is my second charger for this computer, the cord right behind the Magsafe conector fell apart after a few months; I did however replace if with an Apple 85W power adapter (no offbrand/knockoff). Also, the grounding plug on the extension broke off a while ago, however I did use this same extension (the original that came with my computer) with the original addapter which I had absolutly no problems with (appart from falling appart after a few months).
              I am considering getting a new Extension for my computer, because i beleace that the fact that there is no ground is causing static/buzzing when i use headphones, though I bleave this is not realted to my power adapter problem.
              So, do you think I should just replace the entire addapter and extension? I wanted to ask here first, because I do not want to get a new addapter if it is going to do the same thing again.
              Thanks for any addvice!

    First, if your computer is under Applecare, so is your charger. If it is, just take the charger and computer to the Genius Bar and they'll take care of it. If it's not, you still might want to make the trip to the Genius Bar. The eval is free, and you'll find out exactly what your problem is. Not to mention that you're in the right place to buy another one if you need to.

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    rosaliefromelmhurst,
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    I found a solution to another problem with PP maybe it will help you as well. Try to turn of any setting in you graphic card that has to do with OpenGL and see if that helps.
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  • Macbook pro power cord frayed and not charging

    Ive just noticed I have the same power cord problem. I plugged in the cord into my macbook and noticed that the light did not turn on. Upon closer inspection I noticed the wire was frayed and was real hot. I have not moved my power adapter or have had something happen for it to be that bad. Im not sure if Im still under my 1 year warranty plan thing, but I was wondering if I took it into the apple store they would still replace it. So if anyone has been in this situation and knows the best option, besides spending the 80 bucks for a new one I would greatly appreciate it.

    Hope you feel better.
    I assume the OP bought it there and can certainly go back under the 1 year and show them another melted one as there have been enough melted ones for them to know this is a bit of a problem. He can call Applecare as well of course.
    Message was edited by: Host

  • Computer randomly goes to sleep and not waking up

    My computer randomly goes to sleep-while I'm using it, and it won't wake up. Any suggestions? Is it something I'm doing?

    Check temperatures by using Temperature Monitor -application. Atleast Macbook did this when there was problem with temps, cleaning heat sink and reapplying thermal solved the problem. G5 -based iMacs are known for running very hot temperatures and there was all kinds of motherboard failures as well as power supplies going bad.

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    Try removing Dropbox from your startup items. Go to System Preferences / Users & Groups. Click your name and choose login items. You can remove it there. That won't delete it from your machine, just stop it from loading automatically. Reboot and see if that helps.
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