Macbook pro wifi symbol greyed out and will not recognize networks

My Macbook Pro has had an issue since this past fall of having its wifi symbol greyed out with an "X". It also does not recognize wifi networks as in simply no networks show up. Talked to Apple last week and they said to upgrade to Yosemite, but I am still having this issue. Help?

Have you used DVDs that have different region codes?  It may be that your DVD drive is locked for a region code different from what Netflix is programmed for.
Ciao.

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