Macbook pro will not respond to command r

Macbook pro will not boot up or respond to command r

If the machine is older than October 2011, you will need a firmware to enable the command-R boot.   Try booting with the Option key to see if anything is visible.
If not, and you aren't backed up, see this tip:
https://discussions.apple.com/docs/DOC-1689
If you are backed up, but the machine won't turn on, try resetting the SMC:
http://support.apple.com/kb/ht3964
If it won't turn on, but is under 4 years old, try resetting the PRAM:
http://support.apple.com/kb/ht1379
If the Mac has a removable battery (exposed to the outside), try connecting the computer to a known working outlet (testing with another electronic device), and remove the battery before resetting the SMC or PRAM if they didn't work at first.

Similar Messages

  • MacBook pro will not respond to mouse clicks

    My MacBook pro will not respond to click of the mouse but the cursor does move.

    Hi,
    Try installing the trackpad update from apple.
    Here is the link.
    http://support.apple.com/kb/DL724

  • The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

    I have recently switched from a PC to a MacBook Pro.
    I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
    Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
    This is the problem:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    Thanks!
    Roderick Guerry
    [email protected]

    Roderick Guerry wrote:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
    Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
    (In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
    Roderick Guerry wrote:
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
    iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
    Roderick Guerry wrote:
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

  • MacBook Pro will not boot

    MacBook Pro will not boot. Just get grey screen. When I hold down control + R, I get blank blue screen.

    Which model MacBook Pro do you have?
    It's COMMAND and R that will take you to your Recovery partion, not Control and R.
    If a later model, can you boot into Internet Recovery (booting whilst holding down the command, option and R keys)?
    Clinton

  • How do I uninstall Yosemite please ? Since I upgraded my 2011 MacBook Pro will not boot up

    My 2011 MacBook Pro will not boot up following my upgrade to Yosemite. How do I uninstall or downgrade back to the previous version of OS please ?

    You can't downgrade or uninstall unless you first erase the drive. Try the following:
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • HT4718 I recently upgrade my OS and now my MacBook Pro will not boot up

    I recently upgrade my OS and now my MacBook Pro will not boot up

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • My Macbook Pro will not boot up. I can hear the sound that it has started and then goes into an infinite loop.

    My Macbook Pro will not boot up. I can hear the sound that it has started and then it goes into an infinite loop.

    What model MBP and which version of OS X? Sounds as if the hard drive may have failed. If you have an installation disc, try booting with it. If your machine came with Lion or Mountain Lion, try booting to the Recovery partition - Command and R keys held down while booting.
    Clinton

  • MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

    Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

    Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
    Run the Startup Manager to select Startup disk:  http://support.apple.com/kb/HT1310
    If those did not work your disk may be sick or dying.  The top priority at this point is to make a backup copy of your data.
    Check the health of the disk.  Boot in Recovery Mode (Boot, Command-R).  Run Disk Utility.  Click on the upper left disk icon.  Does the S.M.A.R.T. status say “Verified”?  If not the disk/SSD is unhealthy and needs to be replaced.  Even if it does not show “Verified” you can still attempt a backup. 
    Click on the icon indented below, usually called “Macintosh HD” and Verify Disk.  If it finishes with a green “OK” message then all is well with the disk.  If it shows errors in red then you have found a problem to address once the system is backed up.  Do not attempt software repairs until you have secured the data.
    If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable.  A trip to an Apple store for confirmation would be in order.
    If you have an external disk drive you can use as a backup drive then do so.  If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one.  Any 1 TB external drive will do.
    Assuming it is still breathing you can try to recover the data without booting from the sick disk. 
    Reformat the external disk.  (This will erase all data on the external disk.)
    Boot in Recovery Mode.  Start Disk Utility.  Plug in the new disk.  Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
    Partition Layout > Single Partition
    Name: Emergency Recovery 1 (or whatever name you wish to use)
    Format: Mac OS Extended (journaled)
    Options… > GUID Partition Table > OK
    Apply
    Select the Restore tab.
    Drag the old system volume (Macintosh HD) to Source.
    Drag the new disk volume (Emergency Recovery 1) to Destination.
    Click on Restore.
    It may take a long time for the backup.
    If that will not complete post back for other emergency data recovery methods, including those from a brody.
    If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk.  If it does not finish with a green OK message try to repair it once or twice more.  If it repairs with a green OK message, will it boot normally?  If not, boot from the Recovery Partition and reinstall OS X.
    If it is still not healthy, post back for further instructions.

  • MacBook Pro will not shut down

    A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
    The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
    Any suggestions what I can try next to figure this thing out?
    Thanks.

    On occassion (like tonight) my MacBook Pro will not
    shut down - even when I attempt to force quit. Any
    suggestions?
    Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
    Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
    Cheers,
    Uwe

  • HT1379 My Macbook Pro will not start at all. I automatically get the Apple Icon and a pinwheel that keeps clocking. How do I fix?

    If anyone can assist with why my Macbook Pro will not pass the first screen, please respond. I have been getting the spinning pinwheel for a few days and cannot lg on now. In recent days I deleted some files and thought that would help the computer move a little faster but now it will not sllow me to access my account. Any suggestions on how to get pass the initial screen?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

    My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

    If running 10.7 or later hold down Command-R at Startup.
    This should invoke recovery Mode.
    Choose Disk Utility.
    Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
    Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
    If errors, run again until it comes clean or gets stuck.
    Report any error messages.

  • HT5787 My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    dana2208 wrote:
    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
    Yes.
    Password doesn't work?
    If so, try resetting it. If the computer is having any other problem, take it  to the Apple store to have it checked out.
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.
    Best.

  • My macbook pro will not let me stay on a certain desktop.

    I created multiple desktops and was able to put my open application into different desktops. For example, I had Safari open on one desktop and powerpoint on the second. However, when I switched over from my first desktop to the second it switch back to the first automatically without me doing anything. It will not let me stay on the second desktop. Could anyone tell me what I'm doing wrong?

    dana2208 wrote:
    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
    Yes.
    Password doesn't work?
    If so, try resetting it. If the computer is having any other problem, take it  to the Apple store to have it checked out.
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.
    Best.

  • Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"

    Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"

    Did you try more than once? If so:
    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Macbook Pro will not shut down AND other issues...

    Macbook Pro will not shut down. Not using the POWER button, not using control/alt/command/esc, not using force quit, and obviously not by selecting Sleep or Shut down from the Apple menu.
    Force quit will not even pop up when selected.
    Top row keys do not work either, have gone into settings and switched them to F keys and back again, no luck.
    iPhoto will not import photos and will not shut down, gives me a message stating it is importing photos (nothing is connected to computer though). Baffling.
    HELP! Computer is only a month old
    Thank you everyone xx

    Please make a Genius Appointment and take it in for service.

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