Macbook pro will not sleep or shutdown

Help! My macbook restarts anytime I try to put it to sleep or shutdown. The only way is to do a hard shutdown.

Start by removing "Kaspersky," which is worse than useless and should be removed even if it's not causing the problem.
Remove "Kaspersky Security" by following the instructions on this page. If you have a different version of the product, the procedure may be different. The product includes a Safari extension that may not be removed by the uninstaller.
Back up all data before making any changes.

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Retina Macbook Pro will not sleep or shutdown, and reboots randomly

My 15" RMBP will not shutdown or sleep and sometimes will restart randomly or restart when it is commanded to sleep. Forcing it to shutdown by holding down the power key is the only way to shut it off. It does this when I've created a new user. I've tried quitting processes, have run ClamXav, have tried to reset the SMC. It has displayed this type of behavior since I bought it in the summer of 2012, but lately it has become much worse, (refusing to shutdown is new). Is anyone else having the same problem or can suggest a solution?
thank you very much

Start by removing "Kaspersky," which is worse than useless and should be removed even if it's not causing the problem.
Remove "Kaspersky Security" by following the instructions on this page. If you have a different version of the product, the procedure may be different. The product includes a Safari extension that may not be removed by the uninstaller.
Back up all data before making any changes.

My Macbook Pro will not sleep

2011 Macbook pro on snow leapord wont go to sleep through the energy saver options. Even when I set it to sleep in 1 minute it still wont. The display will sleep but the computer itself will not. I tried closing all apps and it still doesnt sleep as it is supposed to.

Looks like I'm having similar problems to the user whose MacBook Pro wouldn't sleep with the lid open. I followed your terminal instructions and my readout looks like this:
MacBookPro:~ macbookpro$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.Apogee.driver.DuetFWOverideDriver(1.4.4)
com.rogueamoeba.HermesAudio(3.0.0)
com.Cycling74.driver.Soundflower(1.5.1)
com.logmein.hamachi(1.0)
com.sophos.kext.sav(7.3.0)
com.vmware.kext.vmx86(3.1.3)
com.vmware.kext.vmci(3.1.3)
com.vmware.kext.vmioplug(3.1.3)
com.vmware.kext.vmnet(3.1.3)
MacBookPro:~ macbookpro$
MacBookPro:~ macbookpro$
Last login: Mon Nov 14 11:07:45 on console
MacBookPro:~ macbookpro$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.Apogee.driver.DuetFWOverideDriver(1.4.4)
com.rogueamoeba.HermesAudio(3.0.0)
com.logmein.hamachi(1.0)
com.sophos.kext.sav(7.3.0)
com.vmware.kext.vmx86(3.1.3)
com.vmware.kext.vmci(3.1.3)
com.vmware.kext.vmioplug(3.1.3)
com.vmware.kext.vmnet(3.1.3)
MacBookPro:~ macbookpro$
MacBookPro:~ macbookpro$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.vmware.launchd.vmware
com.sophos.notification
com.sophos.intercheck
com.sophos.autoupdate
com.rogueamoeba.hermes
com.microsoft.office.licensing.helper
com.logmein.logmeinserver
com.logmein.hamachi
com.leapfrog.connect.shell
com.duetDaemon.plist
com.bombich.ccc
com.bjango.istatlocaldaemon
com.aladdin.aksusbd
com.adobe.versioncueCS4
com.adobe.SwitchBoard
MacBookPro:~ macbookpro$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
net.culater.SIMBL.Agent
com.logmein.logmeinguiagent
com.logmein.logmeingui
com.bjango.istatlocal
com.adobe.CS5ServiceManager
com.adobe.CS4ServiceManager
ws.agile.1PasswordAgent
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9
com.adobe.AAM.Scheduler-1.0
MacBookPro:~ macbookpro$
MacBookPro:~ macbookpro$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
ham.kext
/Library/Frameworks:
.DS_Store
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AdobeACE.framework
AdobeAGM.framework
AdobeARE.framework
AdobeAXE8SharedExpat.framework
AdobeBIB.framework
AdobeBIBUtils.framework
AdobeCoolType.framework
AdobeJP2K.framework
AdobePDFL.framework
AdobeXMP.framework
AudioMixEngine.framework
EFI
ES1000.framework
ExtensisFontManagement.framework
ExtensisPluginInterface.framework
ExtensisPlugins.framework
Firebird.framework
GlimsAdditions.framework
NyxAudioAnalysis.framework
PluginManager.framework
SAVI.framework
SUMScanKit.framework
StuffIt.framework
StuffItCore.framework
XSKey.framework
Xerces.framework
harmony.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
LogMeInSafari64.plugin
OfficeLiveBrowserPlugin.plugin
PDF Browser Plugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
VeetleBroadcast-0.9.16
VeetleTVCore-0.9.16
VeetleTVPlayer-0.9.16
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS4ServiceManager.plist
com.adobe.CS5ServiceManager.plist
com.bjango.istatlocal.plist
com.logmein.logmeingui.plist
com.logmein.logmeinguiagent.plist
net.culater.SIMBL.Agent.plist
/Library/LaunchDaemons:
com.DuetDaemon.plist
com.adobe.SwitchBoard.plist
com.adobe.versioncueCS4.plist
com.aladdin.aksusbd.plist
com.apple.aelwriter.plist
com.apple.remotepairtool.plist
com.bjango.istatlocaldaemon.plist
com.bombich.ccc.plist
com.leapfrog.connect.shell.plist
com.logmein.hamachi.plist
com.logmein.logmeinserver.plist
com.microsoft.office.licensing.helper.plist
com.rogueamoeba.hermes.plist
com.sophos.autoupdate.plist
com.sophos.intercheck.plist
com.sophos.notification.plist
com.vmware.launchd.vmware.plist
de.jinx.SmartSleepDaemon.plist
/Library/PreferencePanes:
Flash Player.prefPane
Growl.prefPane
Perian.prefPane
SmartSleep.prefPane
Xmarks.prefPane
sfcore-prefpane.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.leapfrog.connect.shell
com.microsoft.office.licensing.helper
/Library/QuickLook:
GBQLGenerator.qlgenerator
VMware Fusion QuickLook.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AC3MovieImport.component
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DVCPROHDCodec.component
FCP Uncompressed 422.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
IMXCodec.component
Perian.component
SoundboothScoreCodec.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
SIMBL.osax
/Library/StartupItems:
.DS_Store
ES1000Service
Firebird
ProTec6
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Extensis:
Suitcase Fusion
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
EvernoteSafariClipperPlugin.webplugin
GlimsAddition.notplugin
WebEx.plugin
Library/LaunchAgents:
.DS_Store
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.DE0F5CBD-555C-43B4-8D08-71D 91D41F97D.plist
ws.agile.1PasswordAgent.plist
Library/PreferencePanes:
Library/QuickLook:
BetterZipQL.qlgenerator
Library/ScriptingAdditions:
MacBookPro:~ macbookpro$
i'm sure it's something silly that I didn't uninstall correctly but if you could look at it i would really really really appreciate it. Thanks

MacBook Pro will not sleep when charging and display is closed.

Hi,
My Mac will not sleep when it is charging. When I close my display, it will not sleep.
When I unplug the power cable, it sleeps...
I've tried to reset the SMC, and I think i did, the charger went from green to red etc different colours..
Does anybody know what this might be?
thanks

AIGHT GUYS!
This is how to fix it, and i guarantee u its 90% the cause.!
first of all, if you are a lion user (most likely all of you with this problem) go to system preferences, and then to sharing. turn all sharing OFF. especially printers....
open a terminal, and type in :
pmset -g assertions
This will show u if somehting is preventing ur mac from sleeping. on the left colomn, it should say "PreventSystemSleep" and on the right colomn a number. mine was one, which is probably the same for you guys.
Go to system preferences > Print & Scan > Open Print Queue. Make sure all the printing queues are empty and nothing is in there. You do not need to pause any or anything like that just make sure nothing is in the queue.
Close your macbook lid and look at ur light it should be sleeping. HOPE THIS WORKS FOR U
took me long enough to find out.
dont hesitate to ask me any questions

MacBook Pro will not sleep with lid open, but now solved, very odd.

I bought a 2.4 GHz MBP about a week ago, as soon as I got it home I reinstalled the OS and zero-out the drive. Everything appears to work perfect until I noticed that the MBP will not sleep with the lid open.
But...
Close the lid, it sleeps.
Select sleep from menu, it sleeps.
Let the battery drain down with lid open, laptop sleeps.
Whent thru painful troubleshooting process, reseting things, permissions, what is installed, running programs...blah blah blah, nothing no difference.
So, backup the drive using superduper to external firewire and reinstall all over again, just like i did when i first got home, except I did not let it connect to the internet. I went thru and setup everything then connected and performed each update, one at a time looking for what might hinder the sleep process.
And the result is a big fat zero.
Same install process as i did the first time, and same updates as the first time. But now the laptop sleeps perfectly.
Gotta love computers, so very consistant
Just my .02 input on this wacky issue.

Try trashing these 3 .plist preferences and reboot. Reset your Energy Saver preferences.
HD > Library > Preferences > SystemConfiguration > com.apple.AutoWake.plist & com.apple.PowerManagement.plist
User > Library > Preferences > com.apple.systemuiserver.plist
Also, look at your system logs in your Console application and see what is causing the "wake event." It could be hardware-related. Do you have any external devices attached, such as a mouse or hub? I've seen Bluetooth problems with wireless BT mice.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

MacBook Pro Will Not Sleep Automatically or Pressing Sleep

My Late 2011 13 in. MacBook Pro has been having some issues lately with going into sleep mode. My Mac is setup with a 2nd monitor, a speaker, an external hard drive, and Ethernet The apps I always have running, which are in the toolbar, are Kaspersky Internet Security (2014 Edition), Memory Diag, Window Tidy, Boom (System Wide EQ), TeamViewer, and LogMeIn Hamachi. As of yesterday, I was able to press the sleep button and it would go to sleep, but it would never automatically, even after resetting the SMC. I did read somewhere that Boom has a bug that prevents Macs from sleeping, but the article was from 2 years ago. I've only had Boom since I think March. Yesterday, I uninstalled Avast! Free Antivirus and replaced it with Kaspersky Internet Security. That's all I remember doing, so I'm not sure if that affected anything. I know that closing the lid will not make it sleep because of the two screens. I open my mac up at around 11 or 12 every day and leave it running until like 11:30 or 12 every night. Last night, I went to put it in sleep mode and I waited a few minutes, and nothing happened. I unplugged some things, ejected a disk from the disk drive, and made sure nothing was open. A few minutes later and still nothing. I then logged off and still nothing. Finally I just shut it down. Also, on a side note, my computer takes about 5 minutes to finish starting up. Most of my friends and family who have Macs say theirs takes about either less than a minute or a minute. So I'm not sure what been going on there, but that has been going on since about December. Also, all my software is up to date. I have no clue what may be causing it, but my Hard Drive is fine, accept for the occasional Spotlight-caused invalid memory block count.

Start by removing "Kaspersky," which is worse than useless and should be removed even if it's not causing the problem.
Remove "Kaspersky Security" by following the instructions on this page. If you have a different version of the product, the procedure may be different. The product includes a Safari extension that may not be removed by the uninstaller.
Back up all data before making any changes.

My macbook pro will not sleep while connected to a Thunderbolt Display.

I am getting frustated on this issue after receving little assistance from apple support. I can put the macbook pro to sleep and all indications are that is sleeping. It;s hard to tell with a macbookpro retina because they don;t have the pulsiong light to show when in sleep mode like the non-retina models. I can put the laptop in sleep mode and then return 8 hours later to find the laptop is warm to the touch and doesn't appera to have slept during this time. I can follow exactly the same steps when "not" connected to the thunderbolt display and the macbook pro is cool to the touch and appears to have slept nicely. what is going on here? I am using a bluetooth keyboard and trackpad and the issue is replicated when in clamshell mode and when the lid is open.

I'm seeing similar behavior when I disconnect my TBD. My Retina MBP doesn't go to sleep. I get to work an hour later and it is very hot to the touch.
I'm not seeing lots of people complaining, so I wonder if it's something weird I do. Do you have VMWare Fusion or XQuartz running when you try and sleep?

Macbook Pro will not sleep if inactive. Indicator is solid white.

I've done a bit of troubleshooting without favorable results. Here's the situation: The Macbook will not go to sleep from inactivity. If I close the lid it sleeps just fine, but it won't if I set the computer to sleep after a period of inactivity.
Take this example. Display sleep set to 10 min, computer sleep set to 15 min. At 10 minutes the screen will go black and the indicator will become solid white. At 15 minutes nothing changes and the computer will stay in this state perpetually.
I've rebooted the computer without opening any apps and this all still occurs. I've also checked the system with "pmset -g" and everything looks good. Here is the output from my most recent test.
Active Profiles:
Battery Power                    -1
AC Power                    -1*
Currently in use:
standbydelay          4200
standby          0
womp                    1
halfdim          0
panicrestart          157680000
gpuswitch          2
hibernatefile          /var/vm/sleepimage
sms                    1
networkoversleep          0
disksleep          10
sleep                    3
hibernatemode          3
ttyskeepawake          1
displaysleep          1
acwake                    0
lidwake          1
I'm at a loss trying to come up with what could be causing this. Any ideas?

Triple-click anywhere in the line below to select it:
pmset -g assertions
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
Post any lines of output that appear below what you entered — the text, please, not a screenshot.

My macbook pro will not go to sleep

Macbook pro will not sleep by any means except when it is on battery and if I plug the power back in it will stay sleep for a while and wake up on its own. I have spoken with express lane and verified the HD and the premissions, etc. and it worked for a when and the problem returned.

My MBP does this on occasion as well.
It also used to make a terrible processor noise, but I just got the logic board replaced through apple care. So far it has not had the sleep problems since i got it back, but it has only been a week, so who knows.
also make sure you have updated the firmware, if you have one of the early models it may be outdated (like mine).
I never did figure out a permanent solution, but it seems like it happened a lot less after the firmware update.
Good luck, I'll let you know if mine is in the clear with the new logic board

HT3964 My MacBook Pro will not boot up. The screen remains dark although the the comput makes the characteristic start up sound. The sleep light is showing.

MY MacBook Pro will not boot upThe screen is dark, but the sleep light is on and it makes the characteristic start up sound.What is wrong?

There is always the forum for MBP
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

HT4628 My macbook pro will not automatically reconnect to the wifi after a sleep. This has started after having upgraded to mountain Lion (10.8).

Hi
After I have installed Mountain Lion (10.8) - my macbook pro will not connect automatically to my preferred wifi network. It used to do that on the previous versions. It seems that the mac does not recognize the preferred network, as it asks me to choose a network after evey sleep/restart. I have modified the network preference to have my preferred netwrok at the top of the list. I have tried with/without checking the "ask me before joining a new network". It still behaved the same.
Thanks
Eitan

Try making a new network connection and renewing the DCHP lease as detailed here:
fix-os-x-mountain-lion-wireless-connection-problems

Sleep light is on but MacBook pro will not power up

Sleep light is on but MacBook pro will not power up

Hi a,
If the sleep light is already on when you try to start up, that means the MBP isn't shut down, so cannot start up. Hold down the power button for 5-10 seconds to shut it down, then try starting up.

2012 MacBook pro will not power up sleep light on then off

Please help my mid 2012 MacBook pro will not turn on. When I press the power button the light on front comes on and the cd rom drive attempts to start then it shuts back off. I have tried holding down the power button and pressing the button combo to reset the controller. Thanks for any help.

You may have to take the MBP to the Apple store as soon as possible.
Best.

MacBook Pro will not shut down

A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.

On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe

MacBook Pro won't sleep or shutdown (intermittent problem)

Every so often my MacBook Pro won't sleep or shut down. I can't find any rhyme or reason to it.
I notice the problem when I close lid, and it doesn't go to sleep. I then hit apple menu:sleep, and it does nothing. I hit shutdown, and OS shuts down, but gets stuck at blue screen with spinning circle indefinitely. Have to hold power button for 5 seconds to finally shut down. Startup is then slow, but doesn't give me an error message indicating improper shutdown or failure.
Most of the time it sleeps fine and shuts down fine.
Other posts seemed to have the problem more reliably, and the fix had to do with startup items. Mine is intermittent, and the only items in my startup folder are Norton Antivirus and Parallels.

I am also experiencing the exact same problem you are describing. Completely random when the machine will not sleep or shutdown, although it seems to occur more often when I've had the machine running for a few days, moving between home and office locations.
I have VMWare Fusion and Office 2004 installed. No iStatPro. I'm wondering could it be related to the kernel extensions that VMWare and Parallels install? Is anybody experiencing the non-shutting-down problem who doesn't have either VMWare or Parallels installed?
I found the following section in my system.log file that occurred the last time the machine wouldn't shut down. May be of some use to somebody
Aug 31 18:07:10 monza loginwindow[90]: sendQuitEventToApp (Microsoft AU Daemon): AESendMessage returned error -1712
Aug 31 18:07:21 monza shutdown: halt by james:
Aug 31 18:07:22 monza SystemStarter[14860]: authentication service (14870) did not complete successfully
Aug 31 18:07:28 monza SystemStarter[14860]: The following StartupItems failed to properly start:
Aug 31 18:07:28 monza SystemStarter[14860]: /System/Library/StartupItems/AuthServer
Aug 31 18:07:28 monza SystemStarter[14860]: - execution of Startup script failed

Macbook pro will not sleep or shutdown

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