Macbook pro will not start from the install disk

I have a 13 macbook pro that i am giving to my sister. I am trying to wipe my info and put hers on it. I followed the directions on the apple website and it wouldn't work. I realized that i was using the install disk from my imac. Now that I am using the correct install disk it gets stuck with a gray screen with the apple logo. It stays in this state until the screen goes black and does nothing. I also went into system preferences and told it to start using the install disk now it wont even start it just gets stuck on the gray screen. please help.

Hold down "C" while the computer turns on, then choose the DVD.
BF

Similar Messages

  • After instaling the update for OS yesterday (saturday 7.10.2012) my macbook pro will not start. The instaling proses start but stopp after 2-3 minutes. I have started mayby 10 tims know but it stops every time. Help, its just a monts ago my iMac hard fail

    After instaling the update for OS yesterday (saturday 7.10.2012) my macbook pro will not start. The instaling proses start but stopp after 2-3 minutes. I have started mayby 10 tims know but it stops every time. Help, its just a monts ago my iMac hard fail

    Actually it sometimes gets a little further, the display will dim and the pointer will appear and then whoop it will turn off. if i do a verbose start up, it will finish all the steps, the white screen will appear and dim and then it will turn off.

  • The Macbook Pro will not start past the grey Apple logo screen? Any help will be most welcome?

    The Macbook Pro 13, late 2009 will not start past the grey Apple Logo screen?  Any help will be most welcome? Thanks

    Have you tried booting with the install disc that came with your computer?
    Find it and then run Disk Utility to verify your hard drive. If errors are found, try to repair the disk.
    It sounds as if the hard drive might be failing.
    Clinton

  • My Macbook Pro will not load from Snowleopard Install disc

    I have been having some issues with the speed of my mac, and yesterday decided to reset from the install disc.
    Every time I try to load my mac from the disc it shows signs that it's reading the disc, but then ejects it and goes straight to the screen with the apple logo and cogwheel, where it gets stuck.
    I cannot get past the cogwheel screen, i have reset PRAM and SMB, with no success.
    Holding the option key does not help as it doesn't acknowledge the disc, and i have checked the disc, it is scratch free, an it d the drive is clean.
    When running hardwear test it shows up 1 error with my harddrive, (the reason i was resetting from install disc in the first place.)
    HELP!

    The error is for a sensor, so that should not indicate a problem with the HDD. As for your installer disc the Mid-2009 MBP 13" came with Leopard, not Snow Leopard. You might check what is printed on the disc label just to be sure.
    I don't know why the disc won't work. It could be an alignment problem with optical drive or something on the disc's innermost tracks. It can't hurt to get a lint-free cloth and clean the disk with alcohol.
    You might try turning off the computer and wait a few minutes then restart it. Put the disc in before you shut it down. Then when you restart the computer press and hold down the "C" key immediately after the chime.

  • Macbook pro will not start up after installing anti virus program.

    Cannot back up - is there anyway to go back to prior to installation of software (last sunday)?  I took this to the apple store yesterday and they told me I must back up my data so I do not lose it but i cannot get it to start up to do so.  It started several times yesterday but will not today.
    This macbook was purchsed on amazon.com last october in germany and the warranty (per the apple store) started in June when amazon bought this machine from them so nothing is covered.  I am a foreign exchange student (from germany) in michigan for the year and really need to get the computer going and am willing to lose my data if I cannot get it to back up.
    What steps can I take to either get computer up (is there a "safe" mose like a windows product) or is there anything I can so short of wiping system clean myself?
    Please advise and thank you

    eww wrote:
    Any Windoze user who is not well protected against any viruses that a Mac user could pass on is extremely foolish, and deserves them.
    Interesting attitude.  Whether they get infected or not is not the point, they will not be very happy to have received it in the first place.
    Safe mode will not work.  I am not sure what to do from here - can I just wipe out the system and reinstall since I cant get the system to start up in safe OR back up my files??
    By "Safe mode will not work" do you mean it crashed in Safe Mode too or do you mean you couldn't get it to go into Safe Mode?
    Try pressing Cmd R during boot. This will boot you into Lion Recovery. You might be able to reinstall Lion without affecting your files.
    http://support.apple.com/kb/ht1533
    You should have your old OS X disk, the one that came with your computer.  You can boot from that disk and perhaps copy your files from the hard drive before you try anything else.  Recovering files this way is not something I've had to do so I can't give much advice.

  • My MacBook Pro will not start without the charger plugged in despite saying not charging and with a green light!

    I have done a system report that says that my battery is normal. What should i do next? Thank you!

    LEH65,
    have you tried resetting your MacBook Pro’s System Management Controller?

  • My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

    My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

    If running 10.7 or later hold down Command-R at Startup.
    This should invoke recovery Mode.
    Choose Disk Utility.
    Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
    Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
    If errors, run again until it comes clean or gets stuck.
    Report any error messages.

  • MacBook pro, will not start up- drive begins

    MacBook pro, will not start up- drive begins?

    OK, then try this:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Since you can boot into safe mode successfully, I'm assuming the problem may be with a bad third-party extension or plug-in (such as a driver for third-party hardware or a bad Flash plug-in, for example.) It can also be a problem with a bad cache or preference file. If the above doesn't help then use a utility like Lion Cache Cleaner 6.0.5, Cocktail, TinkerTool Sys..., or OnyX to clean out user, system, and font caches.

  • MacBook Pro will not connect to the internet

    Suddenly, my MacBook Pro will not connect to the Internet--even when I take the cable from the Time Capsule and plug it into the laptop...
    -Internet is good
    –WiFi is connected
    -both work with my iPad...

    You should show WiFi:
    Do you have it turned on?
    Clinton

  • My MacBook Pro will not start up after entering correct password.

    My MacBook Pro will not start up after entering password.  Circle with an X in it and 'cancel' below it is on bottom of screen.  When clicking on cancel, nothing happens.  This just started last night.  

    Hi MJTOOTS,
    Since you are getting to the login screen, it is booting past the "gray screen" phase, so try the steps in this article, like a Safe Boot.
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://support.apple.com/kb/ts1417
    You may also want to see if any of your Login Items are causing an issue.
    OS X Mavericks: Open items automatically when you log in
    http://support.apple.com/kb/PH14173
    Thank you for visiting Apple Support Communities.
    Nubz

  • My 13.3" macbook pro will not power up.The battery indicator light does not come on.The Mag safe charging light flickers green and red dimly.I had a cell phone connected to the USB port.

    My 13.3" macbook pro will not power up.The battery indicator light does not come on.The Mag safe charging light flickers green and red dimly.I had a cell phone connected to the USB port.

    This didn't work for me, so I did a bit of searching and TONS of pages later in google, I found an answer. Here are the steps for people who also were in my situation:
    1. Take off bottom case
    2. Unplug battery - blurry image here: http://i.ytimg.com/vi/03cC79r5Dx4/0.jpg
    3. Press and hold power button for 5 seconds
    4. Plug a charger in, and it should start booting up
    5. After shutting down again, reconnect the battery and close the case up
    6. It works! (hopefully, if you guys had the same situation I did)

  • My MacBook Pro will not start up - it was just on last night - what do I do?

    My MacBook Pro will not start up. I used it last night and it was fine.  What should I do?

    Try a SMC reset.
    http://support.apple.com/en-us/HT201295
    Do you get anywhere in the startup sequence?
    Ciao.

  • My macbook pro will not start up. stuck on grey loading screen and spinning dial. HELP

    my macbook pro will not start up. stuck on grey loading screen and spinning dial. i shut it down last night and now when i try to turn it on it will not get past this page. lights and sounds work but nothing happens. please help

    Power it down by holding the power button down. Then try to power it up again. Post back. It would help if we knew what OS you are running, the model MBP...

  • My macbook pro will not start up or turn on.  any suggestions?

    My macbook pro will not start up or turn on.  Any suggestions?

    I had the same issue I bought my MacBook Pro in Jan. my harddrive was bad and they had to replace it. I know the guy held down the shift botton for a little then pressed the power botton while still holding down the shift botton and it turned on but not completely since my hard drive was bad.

  • My MacBook pro will not connect to the Internet through wifi yet all other devices do

    My MacBook pro will not connect to the Internet through wifi. I have several other wifi enabled devices and they are all connected to the Internet just fine... What could/would cause this?

    Disable your AirPort and enable in a second. Or check, maybe you need to type in correct digits in; Settings/Network/Advanced/Configure...

Maybe you are looking for

  • XI message mapping issue

    Hi, I have HTML -> XI -> RFC scenario and I have a problem with maping ... HTML outbound interface looks like: s_element_1 s_element_2 s_element_3    s_element_3_1    s_element_3_2       s_element_3_2_1       s_element_3_2_2       s_element_3_2_3 RFC

  • Trial version to full...serial?

    I have a question. They told me that Encore next version would no longer be stand alone but would be part of premiere. So since I have premiere I have ordered the new upgrade of premiere. The prob is that it does not ship till Jun 28 and Adobe is no

  • How to have photo appear multiple times in Slideshow?

    Right now it seems that each photo can only be used once per slideshow. I am working on a slide show were I would like to have some of the images in the beginning of the slideshow to transition quickly to introduce presentation then I want to reuse t

  • IFS support in Oracle 8i

    Hi, As I have observed different informations about the current state of iFS I would be thankful if the following question could be answered. Has iFS been already released and if it is still under development when it will be released. Regards Samuil

  • Create new master item by PL/SQL

    Hi All I would like to know about concept of create new master item using by PL/SQL or any solution to easy. thank and regard.