Macbook pro with 10.9.4 running slow / slow startup

Hey guys - I hope that you will be able to help me
Lately my macbook pro has been running generally slow - the spinning circle is often appering, programs are starting up slowly, and the startup takes more than 1,5 min and around 3 min before it can launce any app.
I have seen others been able to troubleshoot their problem with the EtreCheck - mine follows here - thanks in advance!
EtreCheck version: 1.9.12 (48)
Report generated 24. jul. 2014 22.33.51 CEST
Hardware Information:
    MacBook Pro (13-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,2
    1 2.5 GHz Intel Core i5 CPU: 2 cores
    8 GB RAM
Video Information:
    Intel HD Graphics 4000 - VRAM: (null)
        Color LCD 1280 x 800
System Software:
    OS X 10.9.4 (13E28) - Uptime: 0 days 0:10:3
Disk Information:
    APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
        EFI (disk0s1) <not mounted>: 209,7 MB
        Macintosh HD (disk0s2) / [Startup]: 499,25 GB (328,41 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    MATSHITADVD-R   UJ-8A8 
USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
    Apple Inc. thunderbolt_bus
Gatekeeper:
    Mac App Store and identified developers
Kernel Extensions:
    [not loaded]    com.cisco.kext.acsock (1.1.0 - SDK 10.6) Support
    [not loaded]    com.numark.omnicontrol.usb (2.1.18 - SDK 10.7) Support
    [not loaded]    com.numark.omnicontrol.usb_TIGER (2.1.18 - SDK 10.4) Support
Launch Daemons:
    [running]    com.adobe.ARM.[...].plist Support
    [loaded]    com.adobe.fpsaud.plist Support
    [running]    com.cisco.anyconnect.vpnagentd.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
    [loaded]    com.cisco.anyconnect.gui.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
User Launch Agents:
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.facebook.videochat.[redacted].plist Support
    [loaded]    com.google.keystone.agent.plist Support
    [running]    com.spotify.webhelper.plist Support
    [loaded]    com.valvesoftware.steamclean.plist Support
User Login Items:
    iTunesHelper
Internet Plug-ins:
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
    AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    Default Browser: Version: 537 - SDK 10.9
    SharePointBrowserPlugin: Version: 14.1.0 Support
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
    JavaAppletPlugin: Version: Java 7 Update 65 Check version
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
    Flash Player  Support
    Java  Support
Time Machine:
    Time Machine not configured!
Top Processes by CPU:
         3%    WindowServer
         2%    hidd
         0%    fontd
         0%    firefox
         0%    SpotifyWebHelper
Top Processes by Memory:
    303 MB    firefox
    164 MB    mds_stores
    106 MB    com.apple.IconServicesAgent
    66 MB    Finder
    49 MB    WindowServer
Virtual Memory Information:
    5.60 GB    Free RAM
    1.36 GB    Active RAM
    330 MB    Inactive RAM
    727 MB    Wired RAM
    265 MB    Page-ins
    0 B    Page-outs

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • MacBook Pro Kernel_Task over 300% ; laptop running very slow

    My new (4 week old) MacBook Pro suddenly this weekend started running very slow with the fan running constantly. I found the "kernel_task" was running the CPU over 300%. I tried various methods mentioned in different threads but nothing worked. I eventually went all the way to wiping the disk and reinstalling the OS. This has NOT fixed the problem. I do not know where to go next. I am posting a copy of the EtreCheck report I ran, and I am looking for any help.
    The next step is taking this thing back to the Apple store. I love my MacBook, but not when it is not lagging like something running Windows ME. I expected more out of this machine than this.
    EtreCheck Report:
    EtreCheck version: 1.9.11 (43) - report generated June 5, 2014 at 9:53:46 PM CDT
    Hardware Information:
              MacBook Pro (Retina, 13-inch, Late 2013)
              MacBook Pro - model: MacBookPro11,1
              1 2.6 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel Iris - VRAM: (null)
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 4 days 4:34:59
    Disk Information:
              APPLE SSD SM0512F disk0 : (500.28 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        MacHD (disk0s2) / [Startup]: 499.42 GB (487.46 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    User Login Items:
              None
    Internet Plug-ins:
              Default Browser: Version: 537 - SDK 10.9
              QuickTime Plugin: Version: 7.7.3
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   6%          WindowServer
                   2%          hidd
                   1%          Dock
                   0%          com.apple.WebKit.Networking
                   0%          mds_stores
    Top Processes by Memory:
              188 MB          Safari
              165 MB          com.apple.WebKit.WebContent
              66 MB          WindowServer
              49 MB          Finder
              41 MB          com.apple.WebKit.Networking
    Virtual Memory Information:
              4.96 GB          Free RAM
              1.64 GB          Active RAM
              387 MB          Inactive RAM
              849 MB          Wired RAM
              770 MB          Page-ins
              0 B          Page-outs

    The kernel is using excessive processor cycles. Below are some possible causes for the condition.
    Throttling
    When it gets high temperature readings from the hardware, or a low-voltage reading from the battery, the kernel may try to compensate by interrupting the processor(s) to slow them down and reduce power consumption. This condition can be due to
    a buildup of dust on the logic board
    high ambient temperature
    a worn-out or faulty battery in a portable
    the malfunction of a cooling fan, a temperature sensor, a voltage sensor, or some other internal component
    Note that if the problem is caused by a sensor, there may be no actual overheating or undervoltage.
    If the computer is portable, test with and without the AC adapter connected. If kernel_task hogs the processor only on battery power, the fault is in the battery or the logic board. If it happens only on AC power, charging is causing the machine to heat up. That may be normal on some models. CPU usage should drop when charging is complete.
    Apple Diagnostics or the Apple Hardware Test, though not very reliable, is sometimes able to detect a fault. For more thorough hardware testing, make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If nothing is wrong with the hardware, then whatever you can do to improve cooling may help.
    Installed software
    User-installed software that includes a device driver or other kernel code may thrash the kernel. That category includes virtualization software, such as Parallels and VMware, as well as most commercial "anti-virus" products. Some system-monitoring applications, such as "iStat," can also contribute to the problem. You can test for this possibility by completely disabling or removing the software according to the developer's instructions, or starting in safe mode. Note, however, that disabling a system modification without removing it or testing in safe mode may not be as easy as you think.
    Corrupt NVRAM or SMC data
    Sometimes the problem is cleared up by resetting the NVRAM or the SMC.
    External display
    Connecting an external LCD display to some MacBook Pro models while the lid is open may cause this issue. If applicable, test by closing the lid or disconnecting the display. You might get better results with a newer LED display.

  • My Macbook Pro early 2011 17 inch runs extremely slow

    Many times colored waiting balls
    Often characters appearing much later on screen after keyboard hits.
    Before replacement of my HD by ssd and upgrading memory from 4 GB to 8 GB, I should like to exclude various causes for the extremely slow running of my MBP.
    Greetings, Willem (NL).

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Reset the System Management Controller.
    Run Software Update. If there's a firmware update, install it.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the View menu or the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, andIdle at the bottom of the window.
    Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
    Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • I downloaded Yosemite to my macbook pro and now it is running extremely slow, freezing all the time. I did the Etresoft and copied the results as suggested to other  Please help me fix the issue.

    Problem description:
    I upgraded to Yosemite recently.  Now my computer acts like it has a virus although my virus checker says it is clean.  It is slow, freezes all the time, I have to turn off my computer to get it to work again.  I don’t like the new Yosemite.
    EtreCheck version: 2.0.7 (93)
    Report generated October 30, 2014 at 3:57:56 AM CDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:26:55
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (434.65 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
      [running] com.zeobit.MacKeeper.Helper.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Genieo Application (/Incompatible Software/Genieo.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      Omnibar (Disabled)
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Safari
          4% Dropbox
          2% hidd
          1% lsregister
    Top Processes by Memory: ℹ️
      172 MB Safari
      142 MB softwareupdated
      90 MB rapportd
      66 MB Dropbox
      64 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.40 GB Active RAM
      1.38 GB Inactive RAM
      1.08 GB Wired RAM
      4.82 GB Page-ins
      237 MB Page-outs

    Thank you all for the help.  My mac still freezes.  I've deleted what you suggested.  I hope it did it right.  Can you check and help me out?
    Also I went through the list and saw this
    MATSHITADVD-R   UJ-8A8
    Could this be the reason why my CD/DVD player quit working because it's crap?
    thanks
    Problem description:
    My macbook pro still freezes at times and i have to power it off and on again after downloading Yosemite.  This never happened prior.  This is my second time running etresoft.  I deleted the mackeeper as suggested.  What else is going on?
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 10:26:26 AM CST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 18:23:38
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (433.64 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/SmartSwitch.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.warmd_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          9% Safari
          6% WindowServer
          5% com.apple.WebKit.Plugin.64
          4% hidd
          0% authd
    Top Processes by Memory: ℹ️
      172 MB Safari
      146 MB com.apple.WebKit.Plugin.64
      56 MB WindowServer
      52 MB iTunes
      47 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      64 MB Free RAM
      1.13 GB Active RAM
      1.07 GB Inactive RAM
      1.10 GB Wired RAM
      23.40 GB Page-ins
      1.55 GB Page-outs

  • Can the new Macbook Air and Macbook Pro with retina display that run OS X Lion or Mountain Lion run Windows through bootcamp?

    I was just wondering.. since the new macs have omitted the optical disk drives is it still possible to install windows on a mac running OSX Lion and Mountain Lion?

    Yes. Read the Boot Camp Install instructions for the MacBook Air which also does not have an optical drive. Put Windows onto a thumb drive or external optical drive and make these bootable. Then follow the instructions for installation from the thumb drive or external optical drive.
    http://www.apple.com/support/bootcamp/

  • My Macbook Pro (purchased in mid 2009) runs really slow after updated the software.

    How can I get it to run faster?

    Find out what it is doing:
    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
    anything using double-digits is suspect.

  • My MacBook pro from 2007 is suddenly running VERY slow. Help pls

    Any ideas?

    Posted the wrong log info for typing text into this box:
    9/30/14 1:32:42.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=712[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
    9/30/14 1:33:17.895 PM AppleSpell[387]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    9/30/14 1:33:17.896 PM AppleSpell[387]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    9/30/14 1:33:17.896 PM AppleSpell[387]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    9/30/14 1:33:17.896 PM AppleSpell[387]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    9/30/14 1:33:17.897 PM AppleSpell[387]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

  • What's the solution to a frozen iTunes movie rental on a current Macbook Pro with current software? I think perhaps no one knows.

    I rented Harry Potter and the Sorcerer's Stone (Extended Version) tonight, because I'm taking my family to Universal's Wizarding World of Harry Potter tomorrow. This is the kind of event that can't happen just any ol' day; it's expensive, a big deal for everyone, and we were very excited to watch the first HP movie tonight to help set the tone for our getaway. 44 minutes into the movie, it froze, just before the "sorting hat" comes to life. Boy were the kids dissappointed. And the parents. Ugh.
    I have a 2.3 GHz Intel Core i5 13" Macbook Pro with 8GB of memory, running OS X vs.10.6.8 with iTunes 10.5.2. I have rented movies many times from the iTunes Store without issue on this computer and also another. Once upon a time, I rented the HD version of a movie and it wouldn't play. I recieved a refund, and rented the non-HD version and it played without flaw, although it wasn't until the following day. In this case, tomorrow is too late, Apple.
    Many thanks to anyone who can shed some light on this!
    And is this the end of the world? No. However, I must say how dissappointed and irritated I am about this, and here is why: I can't believe that SO MANY people have this same exact problem--it's posted all over the internet--yet every thread I've seen has NO SOLUTION, and no responses from Apple employees. If the answer is out there somewhere, which I certainly don't doubt, how about making it a little EASIER TO FIND? From what I have read, this is a problem that has been occuring for years now.
    We have been devout Apple customers--computers, iphones, ipods, ipads, itunes purchases out the wazoo--I'm a big supporter of the whole kit and kaboodle. I really regret not having simply rented this movie from Comcast on demand tonight, though. It was the same price. In fact, I would do that right now, however it's well past the kids bedtime. I wrongly assumed I would find a solution with a little searching after I saw how many people have had this same problem. My bad... I guess...
    Honestly, I'm seeing myself using the iTunes Store as a last resort to rent a movie from now on. After you've gotten involved in a movie, it kind of ruins the mood when it stops playing, even if you do have the time to fiddle around troubleshooting or wait a day or two for a response.

    If your HDTV is HDCP compliant, you probably will have no problems. But you might want to read this information which while written a while back still, to the best of my knowledge, applies:
    http://www.ilounge.com/index.php/articles/comments/16488
    HDCP compliance is, from what I've read, rather a "rubber ruler" so even if your TV lists as being HDCP, it might or might not work correctly with your Mac. Testing with one movie first might avoid an expensive surprise.
    As to your complaint to Apple, it probably wasn't up to Apple but instead was forced on them as part of the conditions by the content owners for licensing movies and shows to the iTunes Store. But feel free to comment to Apple via their feedback pages:
    http://www.apple.com/feedback

  • I have a late 2008 unibody Macbook Pro with PCI express slot.

    I have a late 2008 unibody Macbook Pro with PCI express slot, running MAC os 10.6.8 . also I have a Sonnet Tempo Sata Express card plugged in. but only one port works at about 100/mbs with an external HDD.  2nd port wont work, anyone can explain? thank you for your help!
    (Ps: the port at the bottom of the express card works, one on top doesnt)

    AirPlay Mirroring is compatible with OS X Mountain Lion > http://support.apple.com/kb/HT5404 Make a backup, open App Store and purchase OS X Mountain Lion

  • HT1338 I updated my MacBook Pro with Mountain Lion and now it is starting slow and opening with some of the programs. How can I fix the problem?

    I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?

    Have you tried starting in Safe Mode and see if the slowness still occurs?
    Restart holding the "shift" key.
    (Expect it to take longer to start this way because it runs a directory check first.)
    If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
    Reboot normally and test.

  • How do I run Windows software on my MacBook Pro with OS X Mavericks

    How do I run Windows software on my MacBook Pro with OS X Mavericks? I want to run a TurboTax program to amend an old tax return. Program is not available for OSX.

    Windows on Intel Macs
    There are presently several alternatives for running Windows on Intel Macs.
    Install the Apple Boot Camp software.  Purchase Windows 7 or Windows 8.  Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows.  Boot Camp enables you to boot the computer into OS X or Windows.
    Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7.  Parallels is software virtualization that enables running Windows concurrently with OS X.
    VM Fusion and Windows XP, Vista Business, Vista Ultimate, or Windows 7.  VM Fusion is software virtualization that enables running Windows concurrently with OS X.
    CrossOver which enables running many Windows applications without having to install Windows.  The Windows applications can run concurrently with OS X.
    VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris.  It is not as fully developed for the Mac as Parallels and VM Fusion.
    Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc.  There are performance differences between dual-boot systems and virtualization.  The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion. A more recent comparison of Parallels, VM Fusion, and Virtual Box is found at Virtualization Benchmarks- Parallels 10 vs. Fusion 7 vs. VirtualBox. Boot Camp is only available with Leopard and later. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
    You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

  • Why can't I use my mid 2010 macbook pro with 8GB memoir and NVIDIA GEForce GT 330M 256MB to run 3D in photoshop CC?

    Why can't I use my mid 2010 macbook pro with 8GB memoir and NVIDIA GEForce GT 330M 256MB to run 3D in photoshop CC?

    3-D is very memory intensive.
    System requirements | Photoshop
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.7, v10.8, or v10.9
    2 GB of RAM (8 GB recommended)
    3.2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)**
    OpenGL 2.0–capable system
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*
    ** 3D features are disabled and some Mercury Graphics Engine enhanced features may not work with less than 512 MB VRAM. Read the Help article.
    Bottom line, you don't have enough VRAM
    Nancy O.

  • I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?

    I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
    Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.

    If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.

  • HT1338 Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

    Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

    If you look at the User Tips tab, you will find a write up on just this subject:
    https://discussions.apple.com/docs/DOC-4053
    The subject of buying/selling a Mac is quite complicated.  Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
    SELLING A MAC A
    Internet Recovery, and Transferability of OS & iLife Apps
    Selling an Old Mac:
    • When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
    • Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
    Internet Recovery:
    • In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
    • Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
    iLife Apps:
    • When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
    • Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
    • It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
    SELLING A MAC B
    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
    A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
    B. Clone to an external drive using using Carbon Copy Cloner.
    1. Open Carbon Copy Cloner.
    2. Select the Source volume from the Select a source drop down menu on the left side.
    3. Select the Destination volume from the Select a destination drop down menu on the right
    side.
    4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
    sure to opt for that.
    Destination means a freshly erased external backup drive. Source means the internal
    startup drive. 
    Step Two - Prepare the machine for the new buyer:
    1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
    2, Remove any Open Firmware passwords or Firmware passwords.
    3. Turn the brightness full up and volume nearly so.
    4. Turn off File Vault, if enabled.
    5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
    A. Snow Leopard and earlier versions of OS X
    1. Insert the original OS X install CD/DVD that came with your computer.
    2. Restart the computer while holding down the C key to boot from the CD/DVD.
    3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
    Optionally, click on the Security button and set the Zero Data option to one-pass.
    4. Install OS X.
    5. Upon completion DO NOT restart the computer.
    6. Shutdown the computer.
    B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because
    it is three times faster than wireless.
    1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
    Utilities window appears.
    2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button. 
    3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
    on the Erase tab in the DU main window.
    4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
    and set the Zero Data option to one-pass.
    5. Click on the Erase button and wait until the process has completed.
    6. Quit DU and return to the Mac OS X Utilities window.
    7. Select Reinstall Lion/Mountain Lion and click on the Install button.
    8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • HT4736 Taking too long (2 minutes) to locate and download photos into Photo '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD).  I checked and repaired HD permissions. Any ideas?

    Regarding iPhoto '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD).  I am dealing with iPhoto taking too long to download photos.  Specifically, I rechecked and repaired HD permissions. I am running the most current software my five year old Intel MacBook Pro can run.   What happens is that when I connect an external SD card, or my iPhone, the new version of iPhoto takes up to two full minutes to fully acknowledge the device. Then locate new photos and be ready to download them to my external HD.  I am kind of concerned about this.  This has never happened before. 
    I take 20,000 photos a year.  I really don't want to lose any.  Or is there something I am doing wrong?  Or need to be aware of?  Any experienced suggestions would be appreciated.  Thanks.  Have a great day.
    PS.... The cameras I use are Canon SX-30, Nikon D3100, and my iPhone 4S.  Thanks again for your assistance.

    Hello Old Toad.... Those sound like great ideas. 
    I thought I checked and repaired disk permissions on my main boot HD.  That boot disk is Mac OS Extended (Journaled)  Capacity 749.3 GB.  Available 562.53 GB.   BUT.... now that I think of it.... the Seagate external HD with USB2 interface is: Mac OS Extended (Journaled), Capacity 639.79 GB, Available 36.2 GB with my latest iPhoto Library 517.37 GB that was already scanned & updated to be read by the latest iPhoto version. 
    I'll try your suggestions tonight as far as double checking 'permissions' and setting up a tiny test library.
    Or maybe it's time to fill up another External HD?
    I appreciate your and anyone else's suggestions to try.
    Have a great day. ~~ David in Rochester NY

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