Macbook pro with inoperative keys
i have been given a macbook pro 2.2 that has inoperative up, right,and left arrow keys as well as the z key. the down arrow key does work!!
since these keys are at the opposite ends of the keyboard, i'm wondering whether it is more than just a key replacement to resolve the problem? note that the z key is hardly used by anyone while the arrow keys are frequently used by most people.
secondly, i wonder if it is worthwhile to take the keys off and put them back on to see if that eliminates the problem prior to my having to purchase new ones? if they work, fine, if not, then i have to replace them.
i've seen the video about key replacement on youtube and, i've noted the places to purchase the keys. these may have been older links or videos. anything new places as far as purchasing the keys?
thanks,
mikeB.
muscmp wrote:
i'm not sure what other information i can supply, tjk, but it is a 15". let me know if you need further information.
thanks,
Ok, it's either a 2.2GHz or model identifier, doesn't really matter which as both are affected the same by this issue:
First try a PRAM reset and SMC reset.
In some cases, the battery can interfere with a cable between it and the inside of the MBP, causing keyboard and/or trackpad issues. Shut down the MBP, disconnect the power adapter, remove the battery, take a piece of something semi-soft (like a paper napkin folded over a couple times), place it over the cable you see in the battery compartment, and tape it down. Replacethe battery and see how things go. If this works, you'll eventually want to replace the keyboard/trackpad cable (about $35 if you can do the workyourself). Note that if you go to a repair shop, they usually want to replace the entire top case assembly, which is much more costly.
If the issue persists, shut down, disconnect the power adapter, remove the battery, connect the power adapter, boot the MBP and see if the issue persists without the battery in place (but remember to save a lot, because if the power adapter gets pulled out the MBP will immediately shut down and any unsaved work will be lost).
Also look at the battery to see if it has any signs of deformity/bulging, in which case do not use it again (it may be pushing on the keyboard/trackpad cable and causing the issue); it must be replaced.
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I have a macbook pro with OSX Mavericks 10.9.5 and some keys randomly are not working. Specifically, the enter/return button, the "p", "0", ";", and all the function keys. What's really weird is that happens randomly. I've never spilled anything on it, and I can't for the life of me figure out how to fix this. Can anyone help? of course this happened after my warranty expired.
**update**
I don't know if this will help someone but I am posting this for that purpose. In the past when I first had this problem, I'd read a post somewhere (sorry, long ago, don't have the link) where an individual was having the same problem and they stated that when the MBP got heated, that's when the keys would stop working, and they went into the MBP and jiggle some stuff around (a specific wire, I'm not electronically inclined so I know NOT of what they spake!). Well I didn't want to do that but it always stuck in the back of my mind. I had given up, really, and was planning to take my MBP to the apple store. But by chance one night I left my MBP on the floor where it's cool, and when I turned it on, the problem went - poof! It seems there was some validity to the post that spoke about heat, because my problems started when I would stream foreign dramas on my MBP for hours at night, and I would hear the fan going off all the time, and in the mornings, my "p", "enter", "0", ";", and all the function keys would stop working.
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Have a 2006 MacBook Pro with wireless mouse and Keyboard. Some of keys (caps lock, tab) on KB do not work any longer. I attempted to replace wireless KB with wired KB, but could not find one that was compatible with Snowleopard (10.6.8) OS. Would like to replace KB with either another wireless KB or wired KB.
However, in view of the scarcity of the above items, it appears I might serve myself better by fixing my current KB. Any suggestions?
Thanks!Hello Jimbo5451,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
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Why my MacBook pro with Maverick, when I'm connected with internet key and connect with usb cable my HTC One the Mac restat with error?
Solution may be found if you search in the "More Like This" section over in the right column.
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I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
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I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?
Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test. -
How to buy a MacBook Pro with a Swedish keyboard?
Hello,
I work at a University, we have a new researcher here that wants us to purchase a MacBook Pro with a Swedish keyboard. For three weeks we have been unable to get anywhere. We have a University account manager, but she hasn't made any progress. We are willing to pay the retail price of a MacBook Pro in Sweden, we just can't get anyone to take our money.
We can't be the only University in America that has a need for foreign language support.
Thanks for listening.I work at a University, we have a new researcher here that wants us to purchase a MacBook Pro with a Swedish keyboard.
If you really must have a Swedish physical keyboard (which is not necessary for typing Swedish unless the person can't type without seeing what is on the keys), the place to look for one is
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How can I transfer my email accounts and emails from my old macbook pro with ML to my new macbook pro with ML
Do you have your system backed up to Time Machine? If so, you can open your user Library and copy your Mail folder from Time Machine to your Desktop on your new machine; then copy THAT folder to your new machine's user Library.
To get to your user Library, open Finder and Go and press the Option key. Library will show up. Click on it to get into your user Library. Now go into Time Machine and you should see your user Library for Time Machine. Restore the Mail folder to your Desktop. -
I have a macbook pro that I want to give to my son for school. I just purchased a newer (used) macbook pro with more HD and memory to replace the one I use for work. I need to set up the new book and transfer all my stuff over, then clean the older one up for my Son. I'm concerned because the newer book I purchased on ebay. It didn't start up a if it were a clean machine. I turned it on and it is full of lots of programs and I'm worried the previous owners files and information are on the computer. They both have the OS X 10.9.5 (13F34) software. I updated to the new iLife on the older one, the newer one has 09. I would appreciate the steps I should take. I have everything backed up on the older book through drop box and cloud, so I'm ready. Also the seller told me the computer would have Mavericks already installed, but I don't see it.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?
If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
How Can i connect using Thunderbolt a Macbook Pro with the New iMac
I bought the new Macbook Pro with Thunderbolt and instead of buying a new external monitor, i am thinking that the new iMac with Thunderbolt is a great idea.
Is there a cable to connect the Macbook Pro and use as iMac as external monitor, using Thunderbolt.
thanksI understood your question perfectly and the answer is absolutely yes. When you change the iMac into target display mode you underlying operating system continues to run all existing applications. For example in my case if I finished editing some video and am about to enter a lengthy render process or something which may draw lots of resources like hand real, I set it to start on the iMac and then switch it to target display mode to use it as a monitor with my MacBook air in the meantime.
Only one small caveat in your case though. Since the target display mode is a feature of OSX (eg the OS interprets the special key stroke and changes the iMac into target display mode) you should make sure Lion server supports the target display mode feature. I don't see a reason why it wouldn't but that's the only thing currently crossing my mind. Keep in mind the compatibilities between ports as noted in my blog. If any of your machines have mini display port and you intend to connect the new iMac in target display mode you will run into issues. In that special scenario, I recommend buying a refurb iMac from 2010 which urtilize the displayport allowing you to use it as a display for all your macs -- those with thunderbolt as well as those with displayport. If you have thunderbolts then definitely go with the thunderbolt iMac. -
My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?
There's info here on setting up separate libraries and user accounts. You won't have to reload (or re-import) all the music, just copy it.
The reason I suggest separate accounts on the Mac is because if you have the two libraries under the same user account, iTunes will also open the last library that was open in that account, and you'll always have to be mindful of which library that is. If you open iTunes and find it's not your library, you'll have quit, relaunch holding the option key and select the other library.
No, you won't have to log in and out of the Mac. (If I'm understanding your question here.) Multiple accounts can be logged in at the same time. And with fast user switching, you can toggle between user accounts.
I'll admit that maintaining the two libraries gets a little tricky, because if you share all the same music, you'll have to add it to one and update the other. (That won't happen automatically.) But I think Home Sharing makes this much easier to do.
Hope that helps! -
I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.
Likely because it's a not self contained and/or it's game and copy protected, so install it via the developers instructions instead, which likely means it will have ot be uninstalled off the first machine, the developer contacted for a new license key before installing on the newer machine.
If you want it on both machines, you will need to likely buy another license.
Most developers are fine with transfering license between machines, you have to contact them.
They just want to make sure it's only on one machine so they are not getting robbed. -
Snow Leopard Install problems on Macbook Pro with bad optical drive
I've tried this (refer to article below) to install Snow Leopard on a Macbook Pro with a bad optical drive, but I am not able to choose a wi-fi network, or install disk after startup. Is there something else I need to do?
To use Remote Install Mac OS X or Mac OS X Server:
Insert the Mac OS X or Mac OS X Server Install Disc into the optical disc drive of the other computer.
If the other computer is a Mac, open /Applications/Utilities/Remote Install Mac OS X. On Windows, choose "Remote Install Mac OS X" from the Install Assistant.
Read the introduction and click Continue.
Choose the install disc you want to use, and click Continue.
Choose a network connection: AirPort, if you are using an AirPort network, or Ethernet, if the other computer is on an Ethernet network and you have an optional Apple USB Ethernet Adapter connecting your MacBook Air or Mac mini to the same network. Click Continue.
Restart your MacBook Air or Mac mini and hold down the Option key as it starts up, until you see a list of available startup disks.
Click Continue in Remote Install Mac OS X.
If you chose AirPort as your network in step 5, on your MacBook Air or Mac mini choose your AirPort network from the pop-up list.
If the network is secure, you will be prompted for a password. You can enter a private network name by choosing the ellipsis (...) and typing the name.
If you chose AirPort as your network in step 5, when you see the AirPort status icon indicating signal strength, click Continue in Remote Install Mac OS X.
You can now reinstall software, reset your password or run Disk Utility using instructions from the User's Guide.Are you able to connect the two via Firewire cable? If so you can boot the MBP into Target Disk Mode. Then boot the other computer from the OS X installer disc. The installer should detect the hard drive of the MBP as an eligible target destination.
If you have a spare hard drive or at least 10 GBs of usable space on an external drive, then you can create a small 8 GB partition on that drive. Then clone the installer DVD to that partition using the Restore option of Disk Utility. You can then boot the MBP from that partition using OPTION boot: Start the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the cloned DVD then click on the downward pointing arrow button.
Clone using Restore Option of Disk Utility
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4.Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the Destination entry field.
6. Select the source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the external partition.
Source means the OS X Installer DVD.
Message was edited by: Kappy
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