Macbook pro with retina display keyboard Turning off

Hello everyone im having a problem with my Macbook pro it's my first mac so i dont know about it a lot sorry for my bad english and the problem is that after using it for like 2-5 Hours the keyboard turns off so i have to restart macbook so it works again I dont know why it happend but i usally clean it with some water when it get dirty not a lot of water just alittle bit but i dont think it's the problem because after restarting it it works fine

SystemUIServer is a background process that controls some of the user interface. Try opening Activity Monitor, in your Applications>Utilities folder and, in the upper right hand corner, copy and paste SystemUIServer. See how much of your CPU % that it's using. There might be a memory leak with one of the applications that you're running - though I've never seen it with PS CS6 and/or Safari. If it's using even 1% of your CPU, quit the process (it will relaunch).
If you're still running Lion, as your profile says, I would try upgrading to Mountain Lion to see if some - if not all - of your random log-off issues stop. 10.7.4 is not really very stable with the 2012 MBPs and I see a number of processes running that are giving you fits. ML may recitify most of them.
Don't really know what else to tell you - perhaps someone else can come along and comment about some of the other items in your log.
Clinton

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Macbook Pro with Retina Display suddenly turned off and can't turn on

I've been very happy with this new baby, for about a week now. It never gave me any problem. Then tonight it suddenly died, without any sign. Then I couldn't turn it back on again, no matter what tricks I tried. Is there any solution besides bringing it back to the Apple store tomorrow morning?
Very frustrating for an old Apple fan... I don't want to waste a couple of hours trying to fix a tech problem on a brand new Macbook Pro...

Well unless you want to go through the hassle of waiting for a replacement unit you can try a few things on your own.
Make sure it is plugged in and charging (Orange LED light will indicate it is charging Green means it is fully charged)
Once it is plugged in make sure everything else is unplugged
The only thing plugged in should be the power adapter
On the left hand side of your keyboard press down and hold the Control Shift and Option Keys
While you are holding down those three keys hold down the power button as well
Hold down all 4 of these for 10 seconds
After 10 seconds let go
Try turning your mac on
If this works problem fixed!
If this does not work try calling 1-800-MYAPPLE (You get 90 days of free complimentary phone support on your product)
If you purchased AppleCare you have 3 years of it and you should have this number on hand it can really help you out
I always advise friends and family to purchase applecare if they plan on having their product longer than a year
You will get 3 years of phone support as well as hardware support
That means if you have any questions or anything goes wrong just call Apple
It also means if your computer breaks it is covered! Meaning no out of pocket expenses unless it is water or accidental damage
You may really want to look into purchasing applecare

I want arabic and engilish keyboard in MacBook Pro with retina display how can i order that ??, i want arabic and engilish keyboard in MacBook Pro with retina display how can i order that ??

i want arabic and engilish keyboard in MacBook Pro with retina display how can i order that ??, i want arabic and engilish keyboard in MacBook Pro with retina display how can i order that ??

If you haven't found an answer yet. I know for a fact that this can be ordered directly from Apple at no extra cost
You can either ask for this when buying a new MBP at a "physical" Apple store, or as in my case in the UK the online Apple store allows such keyboard configuration in addition to 3 other languages like Spanish, German and French

Is backlit keyboard of 13-inch Macbook Pro with Retina display integrated English and Russian ?

Is backlit keyboard of 13-inch Macbook Pro with Retina display integrated English and Russian ? I mean Russian is integrated on keyboard not by using stickers or installing font

cobebc wrote:
Is backlit keyboard of 13-inch Macbook Pro with Retina display integrated English and Russian ? I mean Russian is integrated on keyboard not by using stickers or installing font
Apple does make these, but they are not sold everywhere. Where are you located?
Nobody in these forums represents Apple or any store, so to find out whether you can buy a particular product you will need to contact stores directly yourself. In the US you can sometimes get unusual keyboards by talking to an apple retail store and asking for a special order.
http://www.apple.com/retail/

I can no longer shoot directly into phaseone software since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?

i can no longer shoot directly into phaseone software - neihter version 6 or 7 - since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?

My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck!

On my MacBook Pro with Retina Display, Why does the "USB Devices Disabled Unplug the device using too much power to re-enable USB devices" keep coming up after I unplugged the usb device?

On my MacBook Pro with Retina Display 15", that I purchased a few weeks ago, started coming up with the following message on my desktop:
"USB Devices Disabled Unplug the device using too much power to re-enable USB devices".
I unplugged the device and the message still keeps coming up.
This is what I have done so far to troubleshoot:
I shut down the laptop. When booting up I pressed the command+option+p+r at the same time. It comes up with a menu to reinstall OSX, Get help online, Run Disk Utility, etc. I choose the disk utility and repair the disk and then restarted.
The message keeps popping up and I can't seem to get rid of it. Why does the message keep popping up even though I don't have any devices hooked up to the laptop at all? Any help to reenable my usb ports and get rid of the messaage would be helpful.

I talked to Apple Support and we at least stopped the bleeding, a little bit. These are the troubleshooting steps I did before I contacted Apple Support:
1. Reinstalled OSX
2. Restore the last known good Time Machine Backup.
This did not fix my issue, so I called Apple Support and they told me this:
1. Turn Power off.
2. Wait 15 seconds.
3. Plug in Magsafe adapter.
4. Wait 15 seconds.
5. Hold down the Shift+Option+Power Button for 20-30 seconds.
6. Turn Power back on.
Ok, this stopped the bleeding a little, but as soon as I plugged in a Apple USB Superdrive
and a Apple Mini Displayport to VGA Adapter. This "USB Devices Disabled" pop-up pops up like every 30 minutes now. At least, it is not constantly popping up after I close it, so I guess it will do for the temporary. Going to contact Apple support, later, though to see what else can be done.

MacBook Pro with Retina display in game graphics and SMC

I recently bought a MacBook Pro with retina display and started playing STC2 on it. I experienced great gameplay with maxed out graphics and 30fps, however recently the fps was down and as part of my trobleshooting I reset the SMC and that seemed to correct the issue. However the computer heats up much faster now and the fans seem to labor to keep it cool. When the fps was lower before i reset the SMC the computer did not get nearly as hot. My question is; is this the OS trying to protect the hardware from overheating or just a glitch?

Well unless you want to go through the hassle of waiting for a replacement unit you can try a few things on your own.
Make sure it is plugged in and charging (Orange LED light will indicate it is charging Green means it is fully charged)
Once it is plugged in make sure everything else is unplugged
The only thing plugged in should be the power adapter
On the left hand side of your keyboard press down and hold the Control Shift and Option Keys
While you are holding down those three keys hold down the power button as well
Hold down all 4 of these for 10 seconds
After 10 seconds let go
Try turning your mac on
If this works problem fixed!
If this does not work try calling 1-800-MYAPPLE (You get 90 days of free complimentary phone support on your product)
If you purchased AppleCare you have 3 years of it and you should have this number on hand it can really help you out
I always advise friends and family to purchase applecare if they plan on having their product longer than a year
You will get 3 years of phone support as well as hardware support
That means if you have any questions or anything goes wrong just call Apple
It also means if your computer breaks it is covered! Meaning no out of pocket expenses unless it is water or accidental damage
You may really want to look into purchasing applecare

Random internet slowing down on MacBook Pro with Retina Display

Hi there!
I have a 15" Macbook Pro With Retina Display, 2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Intel Iris Pro 1024 MB, OS X 10.9.2 (13C64). late 2013
for some reason since the last system upadate, my internet on my Macbook has been slowing down at random times during operation, sometimes I am using facetime and browsing Safari, facetime continues operating normally but everything else relted to the interent would show me that there is no internet connection "Basically i cannot use anything related to the internet unless i turn off and on the wirless adapter. and its not just while using Facetime and safari but Safari alone aswell "one second am using the internet no problem playing video on youtube and checking facebook and all the sudddent it stops loading and tells me that there is no internet connected though the wireless indicator shows otherwise.
I have really fast internet and am the only one using it, i have comcast Blast Plus "57 MB/S download speeds".
could u please help me get the bottom of this random occuring issue ?

Troubleshooting Wi-Fi issues in OS X
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Unable to purchase HD movies on iTunes to watch on my Macbook Pro with Retina Display?

I tried to purchase HD movies on itunes but was presented with an error message saying 'This cannot be played in HD on this computer. If you buy the HD version, you will have to transfer it to an HD-compatible device in order to watch it. Or, you can buy the SD version and watch it on this computer.' but this was obviously not right because i'm using a Macbook Pro with Retina Display 15" and it's resolution of 2880x1800 far exceeds the minimum screen resolution required for HD playback. Performance was not the cause either as this is an 2.6ghz quad core computer with 16GB of RAM. Any help on this matter? Thanks in advance.

I talked to Apple Support and we at least stopped the bleeding, a little bit. These are the troubleshooting steps I did before I contacted Apple Support:
1. Reinstalled OSX
2. Restore the last known good Time Machine Backup.
This did not fix my issue, so I called Apple Support and they told me this:
1. Turn Power off.
2. Wait 15 seconds.
3. Plug in Magsafe adapter.
4. Wait 15 seconds.
5. Hold down the Shift+Option+Power Button for 20-30 seconds.
6. Turn Power back on.
Ok, this stopped the bleeding a little, but as soon as I plugged in a Apple USB Superdrive
and a Apple Mini Displayport to VGA Adapter. This "USB Devices Disabled" pop-up pops up like every 30 minutes now. At least, it is not constantly popping up after I close it, so I guess it will do for the temporary. Going to contact Apple support, later, though to see what else can be done.

Does Adobe Photoshop Elements work with MacBook Pro with Retina display?

Does Adobe Photoshop Elements work with MacBook Pro with Retina display, please?
Have searched Adobe website for answer - most recent is 2013 answer, saying no.
Contradicted by a staff ember who only referred to Photoshop, not Elements.
Reason I need it is that iPhoto does not support very high resolution photos - which I have now scanned onto my MacBook and do not want to re-scan!! After 90 minutes at my local Genius bar (lovely folk, very conscientiously searching for an answer...), re-scanning was their final piece of advice.
Help, please...

Hello Smis,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with your HP Monitor on your MAC. I am providing you with an HP Support document: Updating a Monitor Driver, where it states under the sub-heading Using HP monitors on a Mac "HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment."
This being said all I can advise is that you check to see that the monitor is set to operat at 60Hz and contact Apple for assistance if that does not get your monitor displaying correctly.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I buy the new macbook pro with retina display next week ... is it normal if i dont have my invoice ? (by mail) ? maybe 4 to 5 day i buy it

The 30 October i buy a macbook pro with retina display (On Apple store)
And it's suppose to receive a invoice by Email but i don't have anything ??
Thanks

In all the cases I have seen of users who buy a MacBook Pro, they come charged, maybe not fully, but a bit to run Setup Assistant.
If I were you, I would carry on using the MacBook Pro unless you find it has got a problem. If it does not work properly, return your MacBook.
You may want to erase the hard drive first, so hold Command and R keys while your Mac is starting to start up in OS X Recovery, open Disk Utility and erase Macintosh HD > http://pondini.org/OSX/DU2.html Choose one of the secure erase options to make sure your data is unrecoverable.
Finally, close Disk Utility and reinstall OS X. When the reinstall finishes, turn off your computer and return it

MacBook Pro with retina display battery question

I recently bought a 15" macbook pro with retina display, and was wondering if my battery is working as it should.
I usually get about 3:03 hours with brightness at full and keyboard backlight at full with skype (not using it but on),safari with 6 tabs,twitter, and mail.
Oh and im also watching a youtube video on 720p.
My question is this:
Is the battery life supposed to be like this?
ON mountain lion 10.8.2 and a lot of people are saying i should be at about 5-8 hours.
Any recommended solutions?
EDIT
Just after i finished writing this my battery time estimate went up, its now 4-4:50 hours left

When I use my MBP on battery, I turn screen brightness down to about four bars and keyboard backlighting down to a single bar. I usually only have open a handful of Internet apps (Firefox, Outlook, etc.) and spend most of the time simply web-surfing, watching very few videos. And I can get almost 7 hours out of a fully charged battery. When new, I was getting 7+ hours, but with 182 cycles and the fact that the computer is 8 months old now, that's not bad.
Turn everything down as low as you can stomach and you should get a good 6 hours of battery time, if you keep your video to a minimum and use the built-in graphics card (to force this, use gfxCardStatus).
Good luck,
Clinton

My macbook pro with retina display

As a person that likes apple products like me i love the macbook pro with retina display, but there is one complaint that i have that i dont know how to fix. my macbook pro with retina display is getting to a point when it starts to overheat when i play graphically intense applications from the play store or off steam which has games as well. i dont know why this is that the macbook heats up i would like to fix this problem because i dont want this thing to start burning the internals and my computer starts to break itself because of heat problems. if anyone knows how to fix this problem please tell me i would like to know.

Welcome to Apple Support Communities
All PCs and Macs get hot while running heavy apps that require hardware work harder than with other tasks, so you shouldn't be worried about that.
However, if you feel that your computer doesn't turn on fans automatically when it gets hot, you may have a problem. Morever, this is a bigger problem in the MacBook Pro with Retina display, that has got less space to cool down your computer, getting higher temperatures.
If fans don't turn on, run Apple Hardware Test, holding Option (Alt) and D keys while your computer is starting. Connect the MacBook Pro to the charger, choose your language, mark the option to make extended test and start this. If at the end you see an error, copy it here and take your MacBook to an Apple Store.
If you don't get any error, you can use an application like smcFanControl to set up temperatures as you want. You shouldn't set up a speed higher than 2000 rpm if you don't want to damage your computer

I have only loaded phone contacts in my new iPhone 5 and my email contacts only on my Macbook Pro with retina display contacts how can I keep them from changing my iPhone to email contacts only when I connect to iTunes please

Since purchasing a new iPhone 5 and macbook pro with retina display I have decided to keep the iPhone 5 for phone contacts only, and the macbook for email contacts only .. Is there a way for me to keep these as they are recorded on each apple product when I sync with iTunes as it has changed my iPhone and put in email contacts and thus deleted iPhone phone contacts once when I syncd thanks appreciate any help

To prevent your iPhone from automatically syncing when you plug it in, click on iTunes in the menu bar, then preferences, then "devices", then tick "prevent iPhones, iPad's and iPod's from syncing automatically".
Plug it in, then on the iPhone sync summary screen, click "info" along the top.
Make sure the "sync contacts" option is not ticked. as long as it's not ticked, then it won't sync with your mac's contacts but will still include them in backups.
Also, if you use iCloud, make sure that the iPhone/mac are either not signed into the same account, or that "contacts" is not turned on for both of them

Windows XP on macbook pro with retina display?

I am going to be helping a client with putting Windows XP on a brand new Macbook Pro with retina display later this week.
This client has two programs that are XP-specific, and MUST be run by booting XP fully and not virtually with Parallels or other options.
So we are going to be using bootcamp.
We have the XP install disc, and an external USB CD/DVD drive from Apple.
I've found postings online about people installing more recent flavors of Windows (Vista, 7, etc) on these machines
but I haven't found anything about Windows XP on the MBPro with retina display.
Anyone have any tips to share?
This should still be possible and not a big problem, right?
Yes, I know the resolution will likely be the biggest issue, but it should still install and run, yes?
Thank you for any helpful info anyone can provide.

First off there are no programs that are XP specific and no programs, that I know of or ever heard of, that can not run in XP in a virtual machine.
Most all programs that will run on XP will run on Win 7, unless they are older programs. Those older program that will run on XP and not on Vista or 7 will also run on Win 2000 or 98SE. So as stated before I don't know of any programs that will only run on XP and no other operating system.
A Virtual Machine is Just That, IE a set of Virtual hardware. The Operating system has No Idea it is running in a Virtual Machine on top of a Host operating system. They are completely separate except for the VM using some of the physical hadware in the host computer. Like the USB ports, the network interfaces and the CD/DVD drive. And the VM software is made to allow those devices to look like they are part of a Physical computer the VM OS is running on.
So I have not idea what these programs could be that would not run on/in a Virtual Machine with XP Installed.
Please let me know for future reference.
So your options are.
1) Install a Virtual Machine software program. VMware Fusion, Parallels or Virtualbox. Then install Win XP into a Virtual Machine.
2) Buy and older Windows computer that will run XP natively. It doesn't need to be that old, 3-4 years old will do as most all major PC manufacturers have XP drivers for their 3-4 year old computers and most if not all hardware manufacturers, Vid cards, Ethernet & WiFi cards, still list drivers for XP.

Macbook pro with retina display keyboard Turning off

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