Macbook Pro Wobbles Please Help

My 2-Month-old MacBook Pro wobbles when I type, meaning if I put any pressure on the right palm rest, the left rear side lifts up. I would take it to the apple store but the corner of the screen lid has a dent. What should I do? I just spent a lot of money to be having problems that could case long-term damage.
Thanks Kyler

Regardless of personal dents and scratches, it's still under warranty. You should take it into an Apple Store to fix the wobble.

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HT204406 iTunes Match saying I'm limited to 5 devices...but I don't have 5 devices and won't work on my MacBook Pro. Please Help!

I've just got a new MacBook Pro, and want to have iTunes Match on it. But when I go to 'add this computer' in iTunes on the MacBook, a message comes up saying I've reached my limit of Match being on 5 devices. This makes no sense because I only have match on my iPad and my old Windows laptop and nothing else.
Out of curiosity, I turned off iTunes Match on my iPad to see what would happen, but I still cannot get Match on my MacBook Pro.
Please help!

Do a backup before proceeding.
Try putting the 10.6.3 disk in the computer. During a restart, hold down the option/alt key, select the disk, and see if you can boot from there. If so, select the language, then go to the Utilities menu, and select Disk Utility. Check to see what partition scheme you have by selecting the hard drive.
If you don't have GUID, you are going to need to erase the drive and reformat, which will cause you to lose all your data. Did I mention doing a backup?
If you do have GUID, run Disk Utility repair disk and repair permissions. You may have to do this more than once. Then try in install 10.6.3.
If successful, use the combo update to get to 10.6.8 and then run Software update until there are no more updates.
10.6.8 Combo Updater

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Can you run the windows version of Office 2010 on a macbook pro? please answer back.

Yes, if you use Boot Camp to run Windows on your Mac, Microsoft Office 2010 will be able to run without any issues. If you want to run Microsoft Office from within Mac OS X, you would need to purchase Microsoft Office for Mac.
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Completed wrecked my Macbook Pro! Please help

Alright, this situation cannot be understated, my macbook is completely wrecked, and I desperately need help.
I'm not very "tech-savvy" and am not too sure on all the lingo, so please bare with me.
Earlier today, I installed Windows XP Proffessional 2002 onto my MacBook Pro, I did not do this through bootcamp as it wouldn't allow me to. Now after I installed it, I could only use Windows. I presume that I must have overridden the OS Lion paritions (whatever these are). Now, I managed to figure out that Command+R thing, and have run into more problems, when I go through the install thing, it then says at the end to chose a disc.
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disk1
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Also, the other option is to restore from a backup, however I never made one. My mother also has a Macbook Pro, would it be possible for me to backup hers and use that backup?
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You need to boot using Command+r again and then use Disk Utility to erase that Windows XP partition and more then likely Repartitioin the complete drive. As I think the Command+r you are using is booting the computer from the Apple internet servers using the Online Lion Recovery HD system. Because if you Re-Partitioined the drive to install Windows XP and do not now have the drive set up with a GUID partition table you can not have the Recovery HD partition on your internal drive. Then format it Mac OS Extended (Journaled) and give the name of Macintosh HD, Click the Option button and make sure the drive Partition Table is set to GUID, then click Apply.
Yes that will Wipe Out the Windows XP you installed (which In My Honest Opinion you should not have installed in the first place. At least not to the Main hard drive).
Once that is done, finished, exit out of Disk Utility and Select Reinstall Mac OS X and click Continue. Have the computer connected to your internet Router by Ethernet cable when doiing all of this. OS X Lion install will start and when asked for the disk to install to select the Macintosh HD partition.
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2) Use and of the three Virtual Machine software programs, VMware Fusion, Parallels or Virtualbox, and install any version of Windows into a Virtual Machine. Then you can run both OS X and Windows at the same time.
Of course there is a third option (If your Mac is Brand New). That is to Return it for full refund (Apple has a 14 dayNo Questions Asked return policy) and buy a computer, Windows computer, that is more for what you need to do on a computer. IE Run Windows and Windows Programs.
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Step 7. Find the file you just downloaded.
Step 8. Double click on that file to open it.
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Jim

Where did you check? iPhoto is inside the Applications folder.
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
Care to share which OS you are using?

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Huge MacBook Pro Problem - Please Help!

Okay I have so many problems I don't even know where to begin.
I bought my 13" MacBook Pro in August of 2009. Two days after I got it, it completely stopped working. I took it to an Apple authorized repair shop, who told me I had spilled iced tea all over it and it was ruined, never to be fixed again. Long story short, I took it to a different Apple authorized repair shop, only to find out that the battery had leaked inside of it. When I got the computer back two months later, it would only remain powered on as long as it was connected to the charger. I took it back and had it fixed. All said and done, I finally had a working MacBook Pro in January of 2009. (Although much of the delay had to do with me living hundreds of miles from the repair shop).
Fast forward to July of 2011. Mountain Lion, I believe it was, had been released, and I was going to upgrade from Leopard. I worked in a Museum and my boss said that I could use their DVD of Snow Leopard to upgrade, so I could download Mountain Lion through the App Store, since I was using my computer for work a lot and they had a license. I upgraded and I have had nothing but nightmares since. For the past year and a half, my computer is constantly freezing, applications quit unexpectedly, and if I have more than one tab open and happen to do something safari doesn't agree with, I get a notice that "Webpages are unresponsive. Please click continue to force reload" or something along those lines which then forces every site in all tabs to reload but often just causes safari to crash. Furthermore after Safari crashes when I open it again, I have to leave it for AT LEAST ten minutes before the app becomes responsive. However, if I force quit safari immediately after I open it (post-crash), then open it again - it works fine. Weird, I know.
Now I have some really big problems. My computer is constantly going into a kernel panic, where I get the grey screen informing me to restart (and by constantly, I mean I'm shocked I've been able to type this much and not lost it all to a restart warning). Sometimes when I restart as soon as I log in and get the "you had to restart because of a problem, send a report to apple" dialogue, I immediately have to restart again. Sometimes when I restart, I get the circle/slash and it won't turn on. And lastly now, in the last hour (of which I have had to restart twice), it refuses to boot in anything but safe mode. I'm not holding down the shift key.
Oh and another thing of note - it refuses to open some programs, giving various errors; it refuses to allow me to move around files (error code -50); and it refuses to let me empty the trash (error code -50 again). I'm trying to free up a ton of space on my harddrive but it's proving difficult because of my MacBook's refusal to cooperate.
It's all backed up so I can do what I need to do to fix or alter this situation. My boyfriend wants me to just rescue everything from my harddrive and buy an air, but I'm having a lot of trouble considering that because of the amount of issues I've had with both this computer and my iPhone Bring back the iBook! They were the best.
NOTE: I had to restart my computer twice since I started writing this. Thank goodness for autosave on the apple communities.

Thanks.
This is what I'm getting for my most recent:
Sat Jan 12 20:58:32 2013
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00448d3b, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x000000ac, CR3: 0x0ee72000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x05fc66e0
CR2: 0x000000ac, EBP: 0x01003be8, ESI: 0x01003ccc, EDI: 0x05fc66e0
EFL: 0x00010297, EIP: 0x00448d3b, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x1003978 : 0x21b837 (0x5dd7fc 0x10039ac 0x223ce1 0x0)
0x10039c8 : 0x2abf6a (0x59e3d0 0x448d3b 0xe 0x59e59a)
0x1003aa8 : 0x2a1a78 (0x1003ac0 0xb 0x1003be8 0x448d3b)
0x1003ab8 : 0x448d3b (0xe 0x48 0x1700010 0x10)
0x1003be8 : 0x2fd111 (0x1003c0c 0x246 0x1003c28 0x2dfc1c)
0x1003c38 : 0x2fea67 (0x5fd51ec 0x1003ccc 0x5d3ee94 0x4866f3)
0x1003c88 : 0x2f4780 (0x5fd51ec 0x1003ccc 0x5d3ee94 0x0)
0x1003dc8 : 0x4740f2 (0x5fd51ec 0x1003ebc 0x0 0x1)
0x1003f48 : 0x4744b8 (0x680ab0 0x1 0x0 0x0)
0x1003f78 : 0x4f82fb (0x5d1b2a0 0x5d53888 0x5d3edd4 0x1)
0x1003fc8 : 0x2a251d (0x5d53884 0x0 0x10 0x0)
BSD process name corresponding to current thread: syslogd
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 6245617488378
unloaded kexts:
com.apple.driver.AirPortBrcm43xx          423.91.27 (addr 0xf0c000, size 0x1900544) - last unloaded 130764674716
loaded kexts:
com.Cycling74.driver.Soundflower          1.5.2
com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 32021797050
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.5f14
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AppleMikeyDriver          2.0.5f14
com.apple.driver.AudioAUUC          1.57
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleBacklight          170.0.46
com.apple.driver.SMCMotionSensor          3.0.1d

I can't change the picture on iMessage on my Macbook Pro. Please help! :(

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So I know I go to Message --> Change My Picture --> Defaults --> Done
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Help would be much appreciated (:

"The new java Version 7 Update 13 is not exactly helpful in macbook pro.
try the version 11 or 12 they should work perfectly."
The OP is running 10.6.8 so Java 6 is his option at this point.
For the OP try here:
http://support.apple.com/kb/DL1573

IPhoto trouble on Macbook Pro. Please help!

I have reached max capacity on memory on my macbook. Bought an external hard drive to back up all of my pictures and to clear up room on my computer. I did this two days ago. Since then, I have not been able to open iPhoto. When I do, I get this message :
"Your photo library is either in use by another application or has become unreadable. Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup."
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First don't confuse memory with hard drive space. You ran out of hard drive space.
Secondly you can post iPhoto issues in the iPhoto forums. Make sense?
https://discussions.apple.com/community/ilife/iphoto

Another slow MacBook Pro. PLEASE HELP.

I have a Macbook pro 2010. It is slow.
I did an Etrecheck and pasted something that was in another forum into my Terminal.
This is my Etrecheck
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.66 GHz Intel Core i7 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 2 days 22:34:8
Disk Information:
          ST9500325ASG disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Untitled (disk0s2) / [Startup]: 499.25 GB (67.47 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [running] com.sophos.uiserver.plist Support
User Launch Agents:
          [loaded] com.google.keystone.agent.plist Support
          [loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
          iTunesHelper
          Steam
          NIHardwareAgent
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          AdBlock: Version: 2.6.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Seagate Backup Plus Drive [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 1
                    Oldest backup: 2014-05-18 03:30:29 +0000
                    Last backup: 2014-05-18 03:30:29 +0000
                    Size of backup disk: Excellent
                              Backup size 931.19 GB > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              25%          InterCheck
               8%          Google Chrome
               8%          repair_packages
               4%          WindowServer
               3%          uTorrent
Top Processes by Memory:
          92 MB          repair_packages
          63 MB          InterCheck
          58 MB          Google Chrome
          41 MB          Google Chrome Helper
          30 MB          iPhoto
Virtual Memory Information:
          21 MB          Free RAM
          636 MB          Active RAM
          625 MB          Inactive RAM
          941 MB          Wired RAM
          17.68 GB          Page-ins
          2.06 GB          Page-outs
I typed this into the Terminal
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
and this was the result.
Jun 5 20:57:37 Maxwells-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [195] disabling system-wide I/O Throttling
Jun 5 22:37:06 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 20698
Jun 8 18:44:56 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 193843
Jun 8 19:19:42 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 195383
Thank you to all the helpful and knowledgable people out there. We would all be lost and have broken computer screens without you.

Hey All,
I just did another EtreCheck.
these are the results.
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.66 GHz Intel Core i7 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 1 day 10:39:56
Disk Information:
          ST9500325ASG disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Untitled (disk0s2) / [Startup]: 499.25 GB (65.07 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [running] com.sophos.uiserver.plist Support
User Login Items:
          iTunesHelper
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          AdBlock: Version: 2.6.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Seagate Backup Plus Drive [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 1
                    Oldest backup: 2014-05-18 03:30:29 +0000
                    Last backup: 2014-05-18 03:30:29 +0000
                    Size of backup disk: Excellent
                              Backup size 931.19 GB > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               4%          WindowServer
               1%          SophosAutoUpdate
               1%          SophosUIServer
               1%          mds
               1%          mds_stores
Top Processes by Memory:
          137 MB          PluginProcess
          124 MB          iTunes
          97 MB          Safari
          57 MB          WindowServer
          41 MB          com.apple.WebKit.Networking
Virtual Memory Information:
          19 MB          Free RAM
          881 MB          Active RAM
          868 MB          Inactive RAM
          823 MB          Wired RAM
          1.70 GB          Page-ins
          79 MB          Page-outs
Thanks

Why can I not upload any images from my iPhone 4 to my Macbook Pro? Please help!

Hi all,
I'm pretty much tearing my hair out with this one, I don't know what to do - I simply cannot upload any photos from iPhone 4 to Macbook Pro.
This problem appeared out of the blue. I am trying to upload to iPhoto - not working. I have clearing the cache - not working. Tried the Dropbox app - not working and the option has now disappeared altogether. Tried Image Capture - not working. I went and had my iPhone replaced altogether - still not working. I thought it might be a problem with my iPhone or a problem with the back-ups or sometthing so I plugged in my boyfriend's to scope it out - still not working. I have restarted all devices many times. I have read through posts and posts about this and cannot find an answer.
iPhoto says: unreadable files - unrecognized format - not true!!
Image Capture just says there is an error importing.
Any help would be much appreciated - it's driving me mad!
Thank you!

I am assuming it's not a problem with the iPhone has I have tried several iPhones and had the same problem.

Possible hard drive problem with MacBook Pro? PLEASE HELP!!!

MacBook Pro loads to login screen with my personal account (which shows a grey silhouette) my student account(shows custom pic) and guest account(same grey silhouette) there is no feedback when I click on anything. I have restarted it multiple times & don't get anywhere with it. I just updated stuff on the macbook prior to this incident. I need help because I have all of my business, school, and personal things on this machine. What could be the cause of this? Why is it happening? I need it fixed ASAP as I have work that needs to be completed
P.S. I am unsure of the exact operating system but it was the Mountain Lion that it came with. I was planning on upgrading to Mavericks tonight until this problem arose

"Any drive can fail at any time."
Don't update anything until you have a large-ish external drive and Time Machine or other backup working.
You dodged a bullet this time. Next time, maybe you will not be so lucky.

Cannot upload any images from iPhone 4 to Macbook Pro. Please help!

Hi all,
I'm pretty much tearing my hair out with this one, I don't know what to do - I simply cannot upload any photos from iPhone 4 to Macbook Pro.
This problem appeared out of the blue. I am trying to upload to iPhoto - not working. I have clearing the cache - not working. Tried the Dropbox app - not working and the option has now disappeared altogether. Tried Image Capture - not working. I went and had my iPhone replaced altogether - still not working. I thought it might be a problem with my iPhone or a problem with the back-ups or sometthing so I plugged in my boyfriend's to scope it out - still not working. I have restarted all devices many times. I have read through posts and posts about this and cannot find an answer.
iPhoto says: unreadable files - unrecognized format - not true!!
Image Capture just says there is an error importing.
Any help would be much appreciated - it's driving me mad!
Thank you!

Just to double check you tried everything see if this link helps http://support.apple.com/kb/HT4083

Macbook Pro Wobbles Please Help

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