MacBook Pro won't accept password

My MacBook Pro is not accepting my log-in password. I can't get past the first screen to even reach "About this Mac" Nothing.

Hello Terry
The article below will assist with getting your password reset on your MacBook Pro.
OS X: Changing or resetting an account password
http://support.apple.com/kb/HT1274
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I configured my iPad2 mail with my current settings. Now my Apple Mail on my Macbook Pro won't accept the password, which I did NOT change. I am running latest Snow Leopard on the Macbook. ANy help?

After configuring my Ipad2 to accept mail at my .me account, I can no longer get my MacBook pro Apple Mail to accept the passwrod.
I did not chnage the password when configuring iPad2 and it works perfectly.
Using 10.6.8 and iPad is running most current update.

Since I upgraded the hardware myself - the warranty that covers the computer is basically nulled.
Warranty is not made void by upgrading memory or storage. If you have AppleCare then you should be fine.
Disk Utility is powerful, but not the most powerful tool out there. There might be other applications (sometimes expensive) that can fix the volume. If your Windows partition works but not the Mac partiiton that leads me to believe the issue is solvable.
Can you read the Mac files from your Windows partition?

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Unable to insert any type of CD/DVD into my MacBook Pro. It just won't open the gates.
It seems like there is already a disc inside but really there isn't.
What is the problem?
What is the solution?
Purchased June 2010
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Hi hitin.sharma!
You may want to try to force eject anything that may be in your optical drive through the keyboard shortcut listed in this article:
OS X keyboard shortcuts
http://support.apple.com/kb/ht1343
This article may also have some helpful information for you:
Mac notebooks: Tips for inserting discs into the disc drive
http://support.apple.com/kb/HT1360
Take care, and thanks for visiting the Apple Support Communities.
-Braden

After reinstalling osx, MacBook pro isn't accepting password

I wanted to reformat the hd and install an upgrade hd. I inserted disc and reloaded the osx it came with so I could essentially erase everything else including lion. Now I can't log in. It's not recognizing my password. Really I just wanted to make sure it was erased so I can install the new hd. How do I get this thing to recognize password, or bypass it?

Hi,
I would be interested in hearing a reply to your question as the same happened to me. In the end I looked for the answer on the Internet and ended up with two harddrives recorded on my computer and it's driven me mad. I have just installed Lion and have had trouble with all of my applications.
For instance when I've tried to open Outlook and several other applications the following message appears and the app won't open,
'Check with developer to make sure voiceover utility works with this version of Mac OS X. You may need to re-install the application. Be sure to install any available updates for the application and Mac OS X.'
I have re-intalled my applications a number of time and still have the same proble,
I would wait for some sound advice before you do anything that you may regret or spend hours trying to sort it out.
Regards,
Asp9990

My macbook pro won't accept any cd's

I need some help with this!! please someone help me make my cd drive work !!

Since it sounds as if you're having mechanical problems with the optical drive - and not something simple such as a dirty lens - the only thing that you can do is to either replace the drive yourself (see OWC for this) or take the unit into your local Apple Store or AASP and have them replace the drive.
Sorry,
Clinton

My macbook pro won't recognise HP C4480 scanner. Help please.

My new macbook pro won't accept my scanner. I have a C4480 photosmart printer and it will print from my macbook but when i try to scan, it says unknown error. I have installed from HP CD and from HP website but makes no difference. Help please. Thank you.

I also have this problem. My MacBook alays has trouble recognizing HP printers and scanners and I allways have to restart programs and reboot the laptop in order to scan with HP scanners.
However with the C4480 it just does not work it doesn't seem to matter how many times I reboot.
HP Products suck on the Mac. And tech support doesn't seem to have any answers.

Macbook pro isn't accepting my password?

My macbook Pro isn't accepting my password. How can I log in?

Boot from your install disc and reset your password. The password reset utility is under the Utilities drop down menu.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

My Macbook Pro won't print with my HP Photosmart 7515. I get the following message, " Print file was not accepted" Printer does work with our PC??

My Macbook Pro won't print with my HP Photosmart 7515. I get the following message, " Print file was not accepted" Printer does work with our PC?? Checked for software updates and are none. Talked with HP help and they say it's an Apple problem

I noticed that you said you uninstalled the printer, but you didn't mention resetting the print system. Resetting the print system will reset the drivers the Mac has installed and make them work like they should. Give this a try and see if it gets the printer working like it should. The document below will expalin more about doing this.
Basic Printer Troubleshooting Steps for Mac
If that doesn't help, see if you are using the AirPrint driver, or the printers driver. By default 10.8 uses the AirPrint driver if the printer supports it, so I'm betting that's the driver you're using. If it is, try using the driver for the printer itself. To do this, access Print and Scan. Click the + sign to add a new printer. Select the printer from the list. Click the dropdown next to Use and select the 7515's driver. Let me know what happens.
I am a printer tech for HP.

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

My MacBook pro won't recognize hard drive I put in it. It boots only to a white screen unless I boot to my recovery USB. If I do that then I can select my USB and my external time machine drive in the disk utility, so no problems there. But what do you

My MacBook pro won't recognize hard drive I put in it. It boots only to a white screen unless I boot to my recovery USB. If I do that then I can select my USB and my external time machine drive in the disk utility, so no problems there. But what do you think it is? It won't recognize any hard drive I put in the machine, so might it be the sata cable?

Boot the Recvoery USB, use Disk Utility to select the internal drive makers namea and size on the left.
Now select erase and select the midde option and click erase, it will take a bit to complete but it's best for the drive.
Now select Partiton tab, click the big box and Options: GUID and then Format: OS X Extended journaled and click apply.
Quit and you should be able to install OS X now with your Apple ID and password.
see
http://osxdaily.com/2011/08/08/lion-recovery-disk-assistant-tool-makes-external- lion-boot-recovery-drives/

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

MacBook Pro won't start after changing access rights

I did something very wrong. Unfortunately I changed the access rights of Macintosh HD for "everyone" to none.
Result, my MacBook Pro won't start anymore.
Already tried the installation disk, reset password for root and users. No result.
Help program "check acces rigths". Didn't work either.
How do I reset the access rights of Macintosh HD?

https://discussions.apple.com/docs/DOC-2240
The first solution is what you're looking for.

My MacBook Pro won't reconnect to my Wi-FI automatically after waking from sleep mode

Hello, everyone. Since I updated to Yosemite, my MacBook Pro won't reconnect to my Wi-FI automatically after waking from sleep mode.
Does anyone know how to fix that?
Thanks in advance,
Arthur.

Hi, arthurpacifico.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting steps that I would recommend trying to see if it corrects this issue.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
If the issue persists, try the troubleshooting steps I have attached below.
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
After waking from sleep or starting up, your computer may not show that it is connected to a Wi-Fi network.
After start or wake, your computer may indicate that it is connected to a network, but does not connect to the Internet.
Solution
Use these steps if your computer does not automatically connect to your desired Wi-Fi network.
Check your TCP/IP settings in the Network pane of the System Preferences. Click the "Renew DHCP lease" button
Choose System Preferences from the Apple menu.
Choose Network from the View menu.
Select Wi-Fi, then click the Advanced button in the lower-left hand corner of the screen.
Click the TCP/IP tab from the top of the screen.
Click the "Renew DHCP lease" button.
Select the Wi-Fi tab and view your Preferred Networks list.
Select each network and click the minus sign to remove those networks from your Preferred Networks list.
Click OK and close the Network preferences.
Remove your stored network passwords using the Keychain Access Utility.Restart your computer.
Open Keychain Access from /Applications/Utilities. Your window will look like this:
Remove your AirPort network passwords from the login keychain: Select the "login" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".
Remove your AirPort network passwords from the System keychain: Select the "System" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".
Note: The above steps will remove your Wi-Fi network passwords. If you do not know them, or if your network does not use passwords to restrict access, you should contact your network administrator.
Join your Wi-Fi network. You will need to enter your password for your network again if it requires one.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/ht4628
Cheers,
Jason H.

After 10.7.4 update macbook pro won't sleep

after 10.7.4 update, macbook pro won't sleep.

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

MacBook Pro won't accept password

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