Macbook Pro won't download .zip files correctly

I have a Macbook Pro (13'' June 2012 model, 500GB HDD, 4GB RAM, 2.5GHz i5 processor, OS X 10.9.5) and whenever I try and download .zip files, on either Chrome or Safari, it doesn't know what size the file actually is meant to be (as seen below) and so keeps downloading constantly. Each time I cancel it (in some cases after it's reached over 100MB even though the file is a 9 song album), I get no files back out. Is there anyway to fix this so I can actually download them?

Download Stuffit Expander from the App Store or directly from the manufacturer. The software is free. It can open any file you throw at it - after you set up its preferences to do so.

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Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do no

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do not get an installation screen or a chance to enter the Licence no.

Use another browser.
Mylenium

TS3423 17" macbook pro won't start blue file with question mark is all that appears on the screen

My old macbook pro will not start up. Worked fine yesterday, today all I gat is the startup sound and a blank blue screen. After a while the screen shows a file folder icon with a question mark in it. Any ideas

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Macbook pro won't download adobe and won't let me watch youtube videos

i just got a macbook pro for christmas and it won't let me watch any youtube videos. it tells me to get the latest adobe flash player. I've tried downloading it multiple times, but it still won't work.. Help!.

Hey there, the exact same thing happened to me last night except for not being able to download adobe. Just make sure your connected to the internet(I know you probably are) and try downloading. I don't have an answer as to why you may not be able to download anything but for what it's worth, if you get to download adobe - install adobe then I close everything, restart, then it will all work
I hope this helps you my friend
C
Message was edited by: AUDiOZOMBiE

MacBook Pro won't download, taken to dark gray screen instead.

When I click on a download link or pdf file link I am taken to a dark gray screen instead of starting the download or viewing the pdf. This just started happening. I haven't made any changes and installations to my Mac. I can right click and choose the "Download Linked File" and it will download fine but it's a pain when I am just trying to view an online PDF.
I'm running MacBook Pro 10.6.2 bought in Jan 09. Any help is greatly appreciated. Thank you!

I can provide screenshots of the problem. In this example I tried to download flash player from Adobe. http://www.biggfx.com/example1.jpg When I click the "Agree and install now" button I am taken to the dark gray webpage which normally I am not redirected to another page just the automatic download begins. http://www.biggfx.com/example2.jpg As you can see in the address bar this is the .dmg page where the download is suppose to start. Nothing happens. No download to my desktop or my download folder.
Usually I can just right click the link button and save the file to my desktop. In this situation I am unable to because the button also acts as an agreement.
This is the same situation when I click on a .pdf link, instead of seeing the pdf in the window, it's just gray.
I've rebooted, relaunched and tried different browsers. Same problem, although in firefox I get a white page not gray.
Hope this helps.
Thank you!

MacBook Pro won't download the Windows 7 support software

My mid 2010 13" MacBook pro cannot download the windows 7 support software from bootcamp. Bootcamp claims that it is not connected to the internet, however, it is. I have tried connecting to the internet via ethernet also, but no success. Is there a fix to this problem or maybe an external link?

Boot Camp 4.0 FAQ

TS2570 Macbook Pro won't boot + Rescue files + Wipe and Install

How it started: I was browsing the internet and when I clicked on a link the Macbook Pro froze so I waited 15+ min for it to get back to normal, since it didnt I decided to turn it off by holding the power button down for a fee seconds. After I turned it on again it showed a grey screen with the apple logo and it was stuck there forever.
What I have tried:
- Disconnect peripheral devices - All disconnected, still the same
- Safe Mode - It starts the same then it turns off by itself
- Reset the NVRAM / PRAM - Computer restarted with the gong and a white screen and apple logo, but it was stuck there forever (after this step I didnt see the grey screen again, instead it started showing the white screen every time I turned the Macbook on)
- Disk Utility - Tried to repair the HD but it couldnt.
- Reinstall OS X - Once I get to the screen where it tells me to choose an HD I cant continue because it doesnt show any HD to choose.
- Boot DiskWarrior (3rd party) from DVD - Downloaded and burned the DVD with my PC, inserted it in Macbook Pro, tried booting it (C key while booting), I left the Macbook stuck there all night and nothing happened.
Seems like I will have to do a Wipe & Install to restore the HD, but I teally want to rescue all my music before that. Any suggestions? I dont have a Time Machine backup.

You need this link to recover your data
Create a data recovery/undelete external boot drive
Also read this
My computer is dead, is my personal data lost?
And this link to fix your machine.
Step by Step to fix your Mac
- Disconnect peripheral devices - All disconnected, still the same
check
- Safe Mode - It starts the same then it turns off by itself
check
- Reset the NVRAM / PRAM - Computer restarted with the gong and a white screen and apple logo, but it was stuck there forever (after this step I didnt see the grey screen again, instead it started showing the white screen every time I turned the Macbook on)
PRAM holds the splash gray screen image, white screen is the same thing basically without the gray screen
- Disk Utility - Tried to repair the HD but it couldnt.
Did you try the Macintosh HD partition?, that's where your problem is
- Reinstall OS X - Once I get to the screen where it tells me to choose an HD I cant continue because it doesnt show any HD to choose.
Should be Macintosh HD partiton, since to use Disk Utiity your command r booted from the Recovery HD partition
Since you were able to boot into Recovery HD to use Disk Utility, that means the drive is working that just OS X on the Macintosh HD partition isn't booting.
If your using a external boot disk like from 10.5 or 10.6, don't.
There is one more thing to try, hook up a Ethernet cable to your router or modem (must be reset, power off/on) and use command option r keys upon boot, this (if your machine is capable) will install Recovery HD from Apple's servers instead of from the boot drive, it takes longer.
BTW your signature says you have 10.8, but this was posted in 10.6 forums.

Macbook Pro won't open any files, safari or app store

Hi, last night my macbook (15-inch, Late 2008) froze completely and wouldn't let me turn off or restart, so I had to wait until the battery ran out to reboot. When i rebooted it seemed the macbook had completely reset , all my files are all grouped under "all my files" instead of their designated folder, and the image of each file (e.g. usually a note if a song) had gone.
When trying to open a file it does not let me, the same goes for a few applications including Safari, App Store and programs i had bought previously.

This is what your problem is. You have received a MBP that has all of the App store applications registered under the sellers name.
You should have received the MBP with the original OSX disks so that you could set it up in your name and with your ID. Ask the seller if he has the original disks and a Snow Leopard retail disk. (10.6.8 is needed to install Lion, Mt. Lion, Mavericks or Yosemite)
If not, you will have to at the very least purchase a Snow Leopard disk from the Apple online store:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
You will have to install Snow Leopard and then run software update to upgrade it to 10.6.8.
If you connect a HDD to your MBP via USB, with this disk, you can install Snow Leopard on the external HDD.
Ciao.

Firefox 15 won't download zip files to desktop

Hi All,
I cant download directly to the desktop, Firefox puts the downloads in a folder on the desktop. The path in Options is: C:\Users\DW\Desktop\Desktop. It puts a folder on the desktop called Desktop.
I would like to be this: C:\Users\DW\Desktop.
Older versions would allow downloading to desktop. I must be missing something? Can anyone help?

Thank you for your reply. I wasn't clear in my first post.
In the Options window - General panel under Downloads -> Save files to: by clicking the "Browse" button. Firefox will not allow me to choose the desktop.
When I choose the desktop Firefox chooses this path instead. The path is this: C:\Users\DW\Desktop\Desktop. And It puts a folder on the desktop called Desktop.
I would like to be able to choose this: C:\Users\DW\Desktop. But it wont let me. Older versions would allow downloading to desktop.

FF4 won't download torrent file correctly.

FF4 downloads the torrent file as a 0 bytes file, making it unable to be opened with my client program. It happens just with torrent files and in ff4 and the source isn't broken. It loads it correct after 10-20 attempts of downloading.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

MacBook Pro won't see jpg files while browsing Samsung phone via bluetooth

I have been searching the forums for at least an hour or two and cannot find an answer. I have a Samsung SGH -A767, and when I "Browse Device" I cannot see the jpgs on my phone. Both are turned on and discoverable, and connect fine. I can send files from my Macbook to my phone with no problem, I can send individual files from my phone to my macbook with no problem when sent using the phone's controls. When I "browse" my phone's file folders, however, I can see the folders and the audio files within, but I cannot see the hundreds of .jpg's I have taken with my phone. I DO see, however, only three jpgs -- the three .jpg's that I have sent over from the macbook.
Please help! I take a lot of pics with my phone and I dont want to have to send each file over individually one by one, that will take hours!
Thanks in advance!

Here is the solution... Despite my faith in online support, apple's one really works!
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8215.html

My macbook pro won't open exe file's.

Please help thanks

Down load and use open office
http://www.openoffice.org/
exe files will not open on OS X
my apologies exe will not open with OpenOffice
it was xls file I used it for the other day

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT3775 I am trying to open an mpeg movie file but my macbook pro won't open it unless it's mpeg1, 2, or 4. What can I do to get it open?

I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?

teamspilly wrote:
I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?
Try downloadinc VLC Player from here
http://www.videolan.org/vlc/download-macosx.html
And try playing them with that.
Cheers
Pete

Macbook Pro won't download .zip files correctly

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