Macbook Pro won't eject cd completely

When trying to eject a cd on my Macbook Pro I clearly hear the eject mechanism working as it should. But somehow the cd never comes out. Instead the drive acts as if a cd was just inserted and starts reading the disc.
I've tried various commands in Terminal, rebooting the computer while pressing the mousepad and even tilting the MBP in various directions while ejecting - all with similar results.
I'm getting pretty desperate. Suggestions anyone?

My MBP just started doing this yesterday, I was able to eject the disc by holding my MBP upside down i scheduled an appt for later today to have my drive replaced

Similar Messages

  • Macbook Pro won't eject disk

    My Macbook Pro won't boot past the gray screen.  I tried to reboot off the disk which did not work and now the machine will not eiect my disk. How do I get it out?

    Force eject a stuck cd/dvd
    First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
    If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
    Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
    If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
    Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
    Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
    Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
    Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
    If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
    Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

  • My mid year 2009 macbook pro won't turn on completely...

    My mid year 2009 macbook pro froze while safari was open, I could not force quit, and I lost my trackpad control, so I turned it off. Now, when turned on, the screen comes on but the computer doesn't open completely, then it times out and turns off. What now?

    Hi Melophage,
    Thanks! for replying to my plight!
    Nope, Safe mode didn't work...We tried everything in the manual, starting w/ Safe mode, on to resetting the PRAM and also used the utility disc that came w/ the laptop, to repair the disc...at which point we got into a continual error 19 loop, but the read out stated that the hard drive was OK..? Now we can't eject the disc...I guess we are headed to the Apple Store for an estimate for repair.  Ouch!
    Is there a way to eject the disc right now?  

  • Macbook pro won't restart to complete software update 10.7.5

    hi guys my macbook pro with retina display wont restart after i try to do software update to 10.7.5 it goes to a grey software update screen but wont do anything. i can use drop down menues but nothing is active and i cant bring up the dock. im new to mac and not great with technical terms. please guys really need your help to restart or even shutdown my computer to perform software updates.

    Welcome to Apple Support Communities
    Your MacBook is stuck, so hold the Power button until the MacBook turns off. Then, turn it on again and install 10.7.5 with the Combo version > http://support.apple.com/kb/DL1582?viewlocale=en_US&locale=en_US

  • Macbook Pro won't eject CD

    When I press eject, it begins to eject, you see the slightest millimeter of the disc pop out, then it immediately gets pulled back in. I have tried everything (the keyboard button, dragging the desktop symbol into the trash, ejecting through disc utility, rebooting and holding down the trackpad, and even the code to make it manually eject). How do I get it out? I really don't care if the CD gets damaged in the process, just not my macbook.

    Try these options (it may help if you orient the MBP so that gravity is an ally):
    Credit Kappy.
    Worst case, make an appointment at an Apple store genius bar.  The technicians are good at this.
    Ciao.

  • MacBook Pro won't eject disks

    it tells me that items may be in use and that i need to close applications, but no apps that are related to the disk contents are open. i can't eject unless i restart holding down the click button.
    any help?

    Yes this can be a pain.... restart the computer and that should sort the problem for you.
    Hopefully this is helpful or solved your problem. Consider rewarding some points!
    Please see the "helpful" and "solved" button's on top off this message.

  • CD will not eject and MacBook Pro won't restart

    CD will not eject and MacBook Pro won't restart.

    Do a SMC reset, that hopefully should get you booting and while booting, hold the option/alt and trackpad button down at the same time. Once a row of icons appears and if the disk hasn't ejected via the trackpad method, then press the eject key on the keyboard until it does.
    Click the arrow to boot up OS X.
    http://support.apple.com/kb/HT3964
    If this doesn't work, then take the machine in for service.

  • MacBook Pro won't start after I completed my first backup using TimeMachine

    Hello,
    My MacBook Pro won't restart after I did my first TimeMachine backup.  I tried in SafeMode but no luck.  My MacBook Pro is a 2009 early version running Snow Leopard.  Please help.
    Thanks,
    Serey

    I have managed to get into my computer through the OS X install disk but now my wi fi hardware is gone. Ie no airport.
    When I try to re install the airport extreme wi fi base station software  it tells me it can't be installed as this version of Mac OS X (Lion) on is volume is not supported.
    Not even an Ethernet cable gets me on line. In system preferences when I do a network diagnostic all I get is the spinning disk. Again, any ideas how to get around this?
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  • My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Macbook Pro won't boot up, only in safe mode!

    Help, my macbook pro won't restart, only in safe mode! and it seems that safe mode has plenty of implications for use.  my usb memory stick doesn't seem to be recognized while in safe mode.  I was doing a cleanup on mackeeper just after I downloaded a trial version of microsoft office mac.  The trial wouldn't work properly so I deleted it and decided to do a cleanup with mackeeper.  than the mac froze while mackeeper was doing it's cleanup and the screen flashed black a few times.  Ever since it won't boot up unless I use safe mode.  Also, I downloaded the most recent updates while in safe mode but it doesn't seem to be recognizing that I already downloaded them because software update is still telling me that I have 6 updates.  So I am horribly confused at this point.  Please help, I need this laptop to do report cards (it's a good thing I got an extension). thanks

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in safe mode.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    The commands may line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Step 1
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    find /Sy*/L*/Ex* -type f -name Info.plist -exec sh -c '/usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$1" 2> /dev/null | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo ${1%*.kext/*}.kext' {} {} \;
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 3
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, these steps are all copy-and-paste — no typing. Also remember to post the output.
    You can then quit Terminal.

  • My MacBook pro won't recognize hard drive I put in it. It boots only to a white screen unless I boot to my recovery USB. If I do that then I can select my USB and my external time machine drive in the disk utility, so no problems there. But what do you

    My MacBook pro won't recognize hard drive I put in it. It boots only to a white screen unless I boot to my recovery USB. If I do that then I can select my USB and my external time machine drive in the disk utility, so no problems there. But what do you think it is? It won't recognize any hard drive I put in the machine, so might it be the sata cable?

    Boot the Recvoery USB, use Disk Utility to select the internal drive makers namea and size on the left.
    Now select erase and select the midde option and click erase, it will take a bit to complete but it's best for the drive.
    Now select Partiton tab, click the big box and Options: GUID and then Format: OS X Extended journaled and click apply.
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    see
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  • MacBook pro won't boot up Keeps turning off

    MacBook pro won't boot up.  When power button pressed the white screen w apple comes on w progress bar but shuts off before bar completed. If I move cursor or hit buttons it boots but will turn off if cursor stops Moving or stop pushing buttons.  Just started happening.   Ran hardware test and all shows ok.  Any ideas??

    Thanks for all the help; however, I still continue to have problems booting off of any other media.
    I've tried the Apple CD w/ no success - I made an image of the apple cd and restored it to a USB drive, and it won't boot. I've tested both methods on another mac, and both options boot fine.
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  • Macbook pro won't boot after installing update 10.9.3

    macbook pro won't boot after installing update 10.9.3

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Macbook Pro won't sleep when lid open

    My 2011 Macbook Pro won't go to sleep if I leave the lid open. I have checked System Preferences>Energy Saver and the display/computer sleep is set to 10 min for both Battery and Power Adapter settings. Even if I close all the applications down, my computer will still not go to sleep. The battery just gets completely drained if I forget to close the lid. Help?

    1/31/13 9:44:10 PM PST  
    Assertion status system-wide:
       PreventUserIdleDisplaySleep             0
       CPUBoundAssertion                       0
       DisableInflow                           0
       ChargeInhibit                           0
       PreventSystemSleep                      0
       PreventUserIdleSystemSleep              0
       ExternalMedia                           0
       DisableLowPowerBatteryWarnings          0
       EnableIdleSleep                         1
       NoRealPowerSources_debug                0
       UserIsActive                            0
       ApplePushServiceTask                    0
    Kernel Assertions: None

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