Macbook Pro won't function normally?

I went to turn on my macbook as usual, but to my surprise all that came up (instead of a login screen) was a gray screen with a Safari toolbar on top. The only thing I can run is safari.
The computer works in safe mode, however. Any ideas how to fix it?

I sent an aritcle number you can look up or just follow this....
Shut down comp
Hold down, Command + Option + P + R and turn on computer(don't hold down power)
Holding all four keys down, wait for second chime then release
Test to see if issue persists.

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Macbook Pro won't mount during target disk mode

I don't know what to do.
I was using Safari today when the whole computer froze. Nothing was responding, so I had to force shut down.
When I went to restart, I got a gray screen with the apple logo and a progress bar; the bar will take a while to fill, then the computer shut down completely. Happens every time now.
I tried booting in safemode and it didn't work; the command prompt details said "Incorrect number of thread records. (4, 29503)" and "Incorrect number of extended attributes (It should be 381007 instead of 381008)"....... What does that mean????
I tried booting the backup drive and running disk utility to diagnose the problem, and it said the disk is unable to be repaired etc.
Now I'm trying to salvage my important files by using the firewire target disk mode with another mac. My macbook pro won't even mount; disk utility said it can't be mounted and is damaged.
Please help--what do I do to save these files???

My workflow was like this:
Partitioned fresh hard drive into 2 partitions: 1 for OS clone, 1 for data recovery
Used Carbon Copy Cloner (an excellent tool) to clone working OS to 1st partition
Attached harddrive to malfunctioning MBA
Held Option on malfunctioning MBA and booted to cloned drive
Once booted, I used old-school Data Rescue II to salvage data from MBA internal drive to my data recovery partition. (Probably need a newer / better data recovery program, as this one changed file names, moved things around, was generally not that awesome...)
Used Disk Util from booted clone to format MBA internal drive.
Used Carbon Copy Cloner to clone to formatted MBA internal drive.
Shut down, disconnected external drive, MBA booted normally.
Think that's everything. I've been touting the excellence of Carbon Copy Cloner for a while now for backups. In my opinion it's much more thorough than Time Machine backups, as you don't need a functioning OS. You can boot to a clone -- time / life saving!

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Macbook Pro won't print the first page of any file in any application.

Problem: My Mid-2009 Macbook Pro won’t print the first page in Microsoft Word, Sibelius 6, or in Adobe Reader. My printer is an old Canon MP480 that’s worked for almost 2 years perfectly. As well, the “print to pdf” function results in the same error. However, if I open a new user account it all works fine. To change user accounts would be an extreme hassle though so, if possible, I would like to first remedy this one.
Recent changes: the motherboard of my computer was replaced about a week and a half ago. I printed a lot of stuff from Word two days ago and that worked fine but, already then the print to pdf function was cropping off the first page. At the time, though, I accredited the issue to the word documents being filled with pictures of sheet music that I was printing instead of text.
Things I have tried:
Updated Mac software
Repaired Disc Permissions in Disk Utility
Checked for new printer drivers/firmware
Reset the PRAM (http://support.apple.com/kb/ht1379.)

No but it's not a printer-related issue because the "Print to PDF" function also leaves out the first page.

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Macbook pro won't boot, stuck on white apple screen

Noticed today, that my macbook pro won't boot . It gets to the white apple screen with the spinner under the apple logo. It stays like this for a long time without doing anything except spinning.
I've powered down and tried to boot up several times.
I have boot camp and windows on my mac and when the white screen appears, I can press Option to bring up which hard drive and the Windows partition will load without any problems.

Exacty what happens when you try to boot up from the disc that came with your computer? Are you holding down the c key? Have you tried holding down the "option key?" Are you able to run the Hardware Test - Intel-based Macs: Using Apple Hardware Test
Shut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer. Now reboot.
If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again. If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up. At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver.
If no driver exists or the problem remain after installing the new driver, try a different cable or a different port on your Mac.
If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode.
If the Mac starts up correctly, restart without pressing the "shift" key.
If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
(If Disk Utility cannot repair, you will need a stronger utility (3rd party) - Diskwarrior or Techtool PRO)
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Remove any 3rd party ram.
Reinstall Lion - This will install a "fresh" copy of Lion without archiving old system files but leaves the rest of your files in place.
If your computer is still under warranty or you have Apple Care, take full advantage of it by letting tech support deal with your problems. It's what you're paying them for.
Out of warranty - take the computer to an Apple store or an AASP. Whichever is more convenient for you.

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Calendar on Macbook Pro won't synch with iCloud

Calendar on my Macbook Pro won't synch with the Calendar on iCloud. I tried a number of times to delete Calendar from iCloud in System Preferences then restart the laptop. I also switched the 'enable' function on and off in Calendar Preferences. I restarted after every attempt and also refreshed. It looks as if it's updating but then nothing happens and the triangular, exclamation mark appears, grayed out, next to the iCloud icon in Calendar. I saw an answer in the Apple Support troubleshooting section regarding this about the server having to access port 80 or 443. Could this be the problem and if so then how would I make any port accessible to the relevant server? I'm not having this problem with my other devices or computer.

Hello Wateru,
Thank you for providing the details of the calendar issue you are experiencing with your MacBook Pro. You have taken some really good troubleshooting steps already. I recommend continuing with the steps in the sections titled "General troubleshooting" and "Troubleshooting on OS X" in the following article:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.

Start up Disk full and MacBook Pro won't reboot. Only white screen but can sleep, restart, shut down.

Start up Disk full and MacBook Pro won't reboot. Only white screen but can sleep, restart, shut down.

Reboot into Safe Mode (hold the shift key down at the sound of the chime, release when the progress bar appears) Safe Mode will take longer to boot than normal.

After 10.7.4 update macbook pro won't sleep

after 10.7.4 update, macbook pro won't sleep.

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

My MacBook Pro won't turn on. What keys do I use toed last week.

My MacBook Pro won't turn on. What are the keys to reboot? This happened last week.

http://support.apple.com/kb/HT3964 if you haven't replaced the PRAM battery in the last 4 years.
If you have:
http://support.apple.com/kb/HT1379
Note, the PRAM battery is not the normal replaceable battery for power. It is the equivalent of the PC CMOS battery.

My macbook pro won't turn on, any suggestions

my macbook pro won't start up...it begins to boot up.but stops short before the screen comes on. the light which indicates that the computer is on dims and the booting.stops. any tips?

I had this same exact problem from a couple days ago and it was fixed this morning, I remembered reading this and HAD to come back and help you. I left my macbook on all night and let the battery completly die out, after that I recharged it and it was back to normall. I hope this works for you as well!

My labeled files on my macbook pro won't stay colored

my labeled files on my macbook pro won't stay colored

Ok, in theory you cannot lock the hard drive, so, run Disk Utlities, First Aid, Repair Hard Drive again. It should come back with a message that all is OK. Then run Repair Permissions. That often returns a lot of messages that are not actually problems, just grumbling by the system.
Then try a normal restart by clicking the apple left side of the menu bar, Restart. If you restart normally all is fine.
If not, then restart on the recovery HD again and try an Install Mac OS X and see if that succeeds this time.

My macbook pro won't turn on without any reason?

my macbook pro won't turn on without any reason, is there any solution in this case?

You need to hit the "reply" button on post to whom your responding too, it's hard to tell if your responding to me or someone else.
small button on the side of the computer and didn't lightting up( no reponse at all). is their any problems do think with the battery?
Usually if your battery is dead because it wasn't charged you can do the SMC Reset and then check the Magsafe if it's connected and showing the orange light, then let the battery charge up.
Once the battery charges up, the computer will boot normally and then you have to reset the PRAM, time, date etc.
https://support.apple.com/kb/TS1365
Magsafe issues: https://support.apple.com/kb/TS1713 https://support.apple.com/kb/TS4127
*PRAM Reset http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
What's store in PRAM https://support.apple.com/kb/HT1242
Hardware Test
https://support.apple.com/kb/ht1509

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

Boubert,
the question mark in the folder typically represents the inability to recognize a valid filesystem on the volume being booted from. You can try this, although it might not make a difference: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to boot normally now?

Macbook Pro won't function normally?

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