Macbook Pro won't start most of the time; freezes constantly.
I always come to these forums for answers and I've always found them, so I thank you in advance for everything you do. Unfortunately, I can't find an answer for this one...
My Macbook Pro 13" (early 2008?, maybe mid-2008?) had a weird thing happen this morning where a whole bunch of applications froze up. I could still move the mouse, though. It got so bad that I just shut my computer down by holding the power button. When I tried to restart, it came up with a gray screen and nothing happened. Then I tried it again, and it couldn't find the startup directory (folder with question mark). I then restarted the computer and held down option, specifying the start-up directory as the hard drive. It accepted the command, but didn't start up, so I was forced to power it down again. I then tried to repeat this, but when I pressed the option key just after start-up, it just shut down immediately. This happened several times.
Some hours later I got the computer to start up again after using the restore disk (option, then select), and reinstalling Mavericks. I was able to run disk utility, which showed no problems with the hard drive. I looked at console and I'm getting constant error messages for a variety of reasons:
2014-05-18 17:03:24 -0700 kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff8022fc0000
2014-05-18 17:03:29 -0700 kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff8022fc0000
Note: The above smcReadKeyAction ERROR comes up basically every 5 seconds
2014-05-18 17:03:03 -0700 com.apple.launchd.peruser.501[228]: Throttling respawn: Will start in 10 seconds
This one also comes up all the time.
error=Error Domain=AOSErrorDomain Code=5002 "The operation couldn’t be completed. (AOSErrorDomain error 5002.)" UserInfo=0x7f8f9bd256c0 {HttpStatusCode=401, DialogInfo={
AlternateButtonLabel = "";
AlternateButtonLink = "";
Body = UNAUTHORIZED;
DefaultButtonLabel = "mme.setupservice.SetupServiceJS.OK";
DefaultButtonLink = "";
DialogType = PasswordDialog;
ErrorID = UNAUTHORIZED;
Header = "";
HelpLink = "";
description = "These account credentials are unauthorized.";
localizedError = UNAUTHORIZED;
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
This one's much longer but I didn't want to post too much text.
2014-05-18 16:39:12 -0700 WindowServer[150]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
2014-05-18 16:39:12 -0700 Console[252]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
2014-05-18 16:39:13 -0700 xpcproxy[277]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
2014-05-18 16:39:14 -0700 kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff8022fc0000
2014-05-18 16:39:15 -0700 WindowServer[150]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 4.45 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-05-18 16:39:15 -0700 WindowServer[150]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
2014-05-18 16:39:18 -0700 SystemUIServer[256]: Cannot find executable for CFBundle 0x7fe59b4ae3c0 </System/Library/CoreServices/Menu Extras/Clock.menu> (not loaded)
2014-05-18 16:39:18 -0700 WindowServer[150]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 3.40 seconds (server forcibly re-enabled them after 1.00 seconds)
And that one happened on startup.
I'm running the computer right now, and nothing has gone wrong, yet. Of course, the error messages are still there, so I don't think anything has changed, I'm just trying to run as few applications as possible and I'm only on this website.
I ran EtreCheck also:
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:11:21
Disk Information:
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (32.18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.vodafone.driver.Data (3.0.9) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[failed] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[not loaded] de.novamedia.VodafoneDeviceObserver.plist Support
User Launch Agents:
[failed] [email protected]
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.mlbam.nexdef.plist Support
User Login Items:
iTunesHelper
Skype
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.1.18536 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.0 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: Unknown
DirectorShockwave: Version: 11.6.4r634 Support
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Slick Savings: Version: 2.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Eyephedrine: Version: (null) Support
iVisualize: Version: 1.5
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: (null) Support
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Move-Media-Player: Version: npmnqmp 071705000010 Support
3rd Party Preference Panes:
DivX Support
Fan Control Support
Flash Player Support
Flip4Mac WMV Support
Perian Support
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
7% mds
4% Console
3% WindowServer
0% fontd
0% Dropbox
Top Processes by Memory:
143 MB com.apple.IconServicesAgent
98 MB mds_stores
94 MB softwareupdated
78 MB Dropbox
66 MB Finder
Virtual Memory Information:
531 MB Free RAM
1.48 GB Active RAM
1.27 GB Inactive RAM
493 MB Wired RAM
1.59 GB Page-ins
0 B Page-outs
I get the sense that there's a lot of crap on this computer that I ought to get rid of, but I'm not sure if this is causing the problem.
Also, I just installed 10.9.3 yesterday.
Thanks again for any help you can provide!
Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on*
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The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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Step 9
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Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
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Step 12
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Step 13
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My MacBook Pro won't start it just goes beep beep beep when I press the power button
My MacBook Pro won't start it just goes beep beep beep when I press the power button
Hi Csound1,
I haven't added any RAM my daughter was using the computer then it hung so powered it down then the beeping started. Do you know if there is a combination of buttons I can press when powering up that will put me in some kind of safe mode so that I can find out what's up, I tried pressing D when the beeping started but it didn't make a difference.
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Macbook Pro won't start-up (black screen)
Hello,
I'm having some problems with starting my Macbook Pro
specs of my macbook pro are here: http://support.apple.com/kb/SP13 (15,4 inch 2,2 ghz)
My macbook pro won't start up anymore, i press the start-up button, it makes the 'krie'-sound then the vans start spinning slowly and then he get's quiet. (screen stays black and the light at the mousepad is on).
I tried:
-Connect it to power and wait 15 min. then try again -> same result
- hardware test (installation disc 1 and then press d) -> screen stays black but the disc starts spinning
- pram-reset, -> same result
the only thing i didn't do is check if my ram-sticks are still in position (i never bought new ram, but maybe it started to get loose)
what to do?
Message was edited by: KlapschaatsJust google Nvidia 8600m, and problem, or oh god my screen is dead, and see what comes up.
Once again, if you have a Macbook Pro from mid-late 2007, chances are you have a bad chip. They will replace your logic board, with another bad chip, which may or may not go bad. It's an obvious issue, Nvidia admits they have a problem, and Apple is just going to quietly resolve individual problems.
If your computer turns on but the screen doesn't, it's about 99% likely it's the GPU. Go ahead and let Apple replace it. Oh, and if you have a MBP from that time period and don't have apple care. GET IT NOW. You will most likely have a Black Screen Of Death at some point, and Apple care is cheaper than the repair (which may or may not work). Some people have gone though three logic boards. Good luck.
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My Macbook Pro won't start up. All I get is a grey screen showing a grey folder bearing a question mark. Help please!
The folder with the question mark indicates that the machine is unable to find a bootable volume on startup. This is typically caused by one of three things:
1.) The internal HD has failed or is failing and needs to be replaced
2.) There is significant directory damage to the volume that requires repairing in order to boot
3.) Some other internal component failure between the HD and logic board
I'd ranked them in the order that is most common (from my personal experience). Boot to the OS X Recovery tool and attempt to repair the startup volume. If that fails or the drive is not detected it's usually a tell tale sign of a failed HD. -
Installed Yosemite...now my MacBook pro won't start up. Keep showing "Kernel Panic!" HELP!
installed Yosemite and now my MacBook pro won't start up. Keeps showing "kernel panic"
PLEASE HELP ME!If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
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