Macbook Pro won't start up - Apple logo displays, but NO spinning gear, fans full speed

Hi there,
Not sure what could be causing this - when I start up my Macbook Pro, I get the grey screen, the chime, and the apple logo - but NO spinning gear appears, and after a little while the fans go to full speed. it hangs like this forever.
I recently installed a new 128 GB SSD, which seemed to be working great for awhile, but now I'm having this issue. FYI I also have an OptiBay with a 500GB hard drive in it, but it's not the startup drive, it's only used for media storage.
Any insight would be helpful, thanks!

Hi S,
Try an SMC Reset: http://support.apple.com/kb/HT3964
Boot from install disc (insert disc> restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

Similar Messages

MacBook Pro won't start. Apple Logo then Circle with bar across

Problems started yesterday. I noticed that my MacBook Pro was running really slow. Every time I clicked on something, it took for ever. Today, it seemed fine until about an hour ago when it started running slow again.
I decided to check Disk First Aid, but the computer froze before I was even able to access the contents of the Utilities folder.
I tried to restart, but the computer just seemed to freeze.
I reset the PRAM, then restarted: it got to the Apple Logo, then a circle with a bar across it. Doesn't bode well and I'm thinking this means it can't access the disk?
I have ProSoft Data Rescue, and decided to boot from the CD, but couldn't even get the CD in there. Can't remember if there is a CD in the MacBook Pro?
I did a quick search through the help forum, and did a restart by holding down the V key. Here is what I get:
loading kernel cache file ..... Read error )x7
Loading 'mach kernel'
Could not open file "mach kernel"
Error loading kernel 'mach_kernel" (0x9)
whew. does not feel good right now. like I said, I've using my MacBook, have an ethernet cable, and ProSoft DataRescue, but I'm not sure which direction to go.
Help!!!
Message was edited by: lokilo2

Update:
This morning, the computer started up. Amazing. Amazingly slow, but it started.
I decided it was best to try and save docs, so I put in a dvd, moved some files in there, tried to burn - mind you, this took about 1/2 an hours because it was SO slow - went out and watered the garden, came back and... the burn was unsuccessful. Apparently there were some errors with docs.
At this point, I decided to try and use the Data Rescue disc, but now the burn disc wouldn't come out. It was a "burn folder" and the disc was nowhere to be seen. Maybe I messed up something while trying to burn, I don't know. Anyway, I tried to restart, hoping this would get the dvd out, but the shutdown took forever that I finally just forced quit.
Please help!

MacBook Pro won't get past Apple logo during boot

Hey, recently while I was using on my MacBook Pro (note: just simply browsing the internet), the battery ran dry and the computer shut down almost immediately. When I plugged it in and turned on the computer again, the familiar Apple logo appeared and looked as though it would start up normally. However, an unfamiliar grey progress bar appeared and the usual grey gear started spinning. The progress bar looks as though it reaches up 10-15% completed but the computer just shuts down after that every time. I know it has nothing to do with the charge in the battery as I tried doing it plugged in and even waiting overnight for the battery to charge fully with the plug plugged in.
So, I tried using Disk Utility on the Snow Leopard Install disc (my original MacBook Pro install discs had Leopard on it so I just used the Snow Leopard discs instead). After using the "Verify Disk" command on the Macintosh HD volume, it stated that 'Invalid node structure' and then stated that the disk could not be verified and needed repair. I then proceeded with using 'Repair Disk' and it did say 'Volume repair complete' but then stated 'Updating boot support partitions for the volume as required.' This was when an error popped up and said "Error: Disk Utility can't repair this disk" and then told me to back up my files and reformat the disk.
I'm hoping that I don't have to reformat the disk as I haven't backed up in a while. I do have a separate partition on the hard drive that has Windows 7 on it that I can boot to. At least that means my hard drive hasn't completely died on me. However, I'm unsure what to do at this point to fix the computer. I tried to Safe Boot but it didn't change the outcome of start up.
Any ideas as to what I can do? I appreciate any help.

Thanks for the replies! Anyway, I gave DiskWarrior a try and it failed to work. The first time I tried it, I put the disc into the drive of my MacBook Pro and booted it from the disc. After going through the rebuild process it told me that due to a hard drive malfunction it couldn't append any changes to the drive. I then tried putting the disk into my iMac and used my MacBook Pro in Target Disk mode. This wouldn't even attempt to rebuild my drive saying that there was a hardware failure.
So, I booted into Windows 7 and saw that Windows was able to access the drive and read the files perfectly. All the files were in tact. I don't understand why disk warrior had a problem with it. Anyway, what I can do is reinstall Mac OS X Snow Leopard onto the hard drive again after moving the data onto an external hard drive using Windows. The only problem is that I would have to reinstall all of my programs while reimporting all of the settings and data that I can from the external hard drive. What I want to know is can I make an image of my hard drive (with SuperDuper?), and append that back onto my Mac's hard drive? Would that work again after reformatting the disk or would it just give me the same problems as before? Would it be better or easier to just start new and reinstall everything? Thanks!

MacBook Pro will not start up - apple logo and spinnining wheel

*The problem:*
I have a MacBook Pro bought in October 2009 and have had no problems with it up until now. When I went to turn my Macbook on the other day all I got was the initial grey screen with the apple logo and a spinning wheel. The wheel keeps spinning and never loads up my Mac. The battery is charged, I've not just downloaded/installed new soft/hardware, and I'm using the adaptor that came with the MacBook Pro when I purchased it.
*Stuff I've tried so far:*
I've read the forums/manual and have tried the following:
1. Reset the SMC - no effect
2. Reset the PRAM - no effect
3. Opened the MacBook Pro in safe mode - gets two thirds the way through the loading screen and then sops i.e. no effect
4. Done a hardware test - reported no problems
5. Started up my Mac with the original install DVD inserted into the CD drive, and performed a repair in disc utility - says there is a fault in the volume information and then repairs it at the end. Then I run it again and it says there's a fault in the volume information. It doesn't happen how many times I run the repair, it never fixes it.
6. Tried to reinstall the original disc but it cannot find the hard drive.
7. Tried to reboot but it cannot find the hard drive.
Next:
The only thing I have not yet tried is reformatting the drive. I have not tried this yet as I foolishly did not make a time machine (I didn't have an external hard drive) and I've not backed up my work for several months.
I have two questions:
1. Before I reformat, is there any way I can get documents off the system? I expect the answer is no but I wanted to check first.
2. Is the reformat fails for whatever reason, what is likely to happen next? I intend to book a genius appointment but wondered if people had had a similar experience in the past? How long did re-servicing take? The Mac is still under the three year warranty but I am likely to have to pay anything?
Many thanks in advance.
Message was edited by: Stephen Bate

Hello!
Good news: Today I visited the next apple partner and took my macbook with me. He checked my mac with the software "DiskWarrior" which reported three problems which could be solved with this software. Afterwards we tried to restart the macbook - no effort.
He told me, that in a probability of 90% it would be a software problem and it could be solved with re-installing the mac os X software with inserting the original disc, pushing the button "C" shortly after pushing the power-button and simply reinstalling the OS X.
It worked and as it seems no data got lost.
The mac partner dude told me that this software problem can be caused by shutting down the mac one time too much with pushing down the powerbutton more than 5 seconds when everythings freezes...
As I write from my macbook again, I proudly announce that I'm back on mac.
I used windows while having these problems; it sucked
Sincerely, aftermathentertainment
PS: What have I learnt from this: Use TimeMachine!

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

Boubert,
the question mark in the folder typically represents the inability to recognize a valid filesystem on the volume being booted from. You can try this, although it might not make a difference: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to boot normally now?

My MacBook pro won't start. It is frozen on the gray screen with the apple. Please help?

My MacBook pro won't start. It's stuck on the gray screen with the apple logo.

Reinstall OS X:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

TS2570 My MacBook Pro won't start up.only gray screen

Hi there,
My MacBook Pro won't start it show only gray screen (with apple logo )
And I have tried these solutions none of them worked
1/ Reset PRAM and NVRAM
2/ Restart in safe mode
3/Run Disk Utility in Single User Mode
After I tried third option it shutdown by itself
Please I need data inside the laptop , i have no backup
what should I do ?
I need some kind of solution does not contain formatting or deleting my data
Thank you in advance

..Step by Step to fix your Mac
Create a data recovery/undelete external boot drive
My computer is not working, is my personal data lost?

I was messing around with .kext files in the MacintoshHD and now my MacBook Pro won't start up.

I was messing around with .kext files in the MacintoshHD and moved the system.kext and two others to my desktop and deleted the originals and now the MacBook Pro won't start up. All I get at start up is the apple icon then a bunch of text shows up part of which says Mac OS version: not yet set. then the apple icon turns into the power icon and tells me to turn off the computer. I've tried reinstalling from the install DVD by holding down option when powering on and selecting the install DVD and it just goes to a white screen with the apple icon and stays like that. I didn't have the disk utility on my Mac before this happened because I deleted it to make room on my computer a while ago so I'm not sure if that's why it won't load the install DVD but anyone who knows the solution to this with out going to get it repaired would be greatly appreciated. Thank you!

Never mind my dad just found the original install DVD and that worked. Before I was using an install disc that Apple sent me for another issue I was having, but thanks for replying so quickly and trying to help on this Thanksgiving day!!!

Hi! My MacBook Pro won't start! HELP !!!

Hi! My MacBook Pro won't start! I have tried everything I can think of like Safe Mode (doesn't work), Recovery (does not find Recovery Drive), Booting with OS Snow Leopard Cd (doesn't work)...
I have really no clue about what to do now... I paid quite a lot of money for this computer and am pretty short of money nowadays! Would like to repair with help rather than having to take it to Apple Store.
Has anyone had this same problem?
All I get is white screen + grey Apple and spinning grey disk... it's 100% frustrating! Any help would be more than welcome since I think i've tried EVERY SUGGESTION on this Support Center and Youtube videos...
This MBP is from 2011, runs on OS X 10.6.8
I tried booting with OS X Snow Leopard CD, it didn't work! (my cd player works! recognizes the Snow Leopard CD, but then never opens it... goes back forever to the with screen + apple and spinning disk)
I don't care about the content, it's OK if i lose all DATA... I just want to bring this Mac BACK TO LIFE!
When i run coomand on root# fsck -fy --> RESULT = my HD was checked and seems to be FINE!
Thanks

Please make a Genius Appointment and take it in for service.

My girlfriends Macbook Pro shuts down at the Apple Logo....

My girlfriends Macbook Pro shuts down at the Apple Logo....
1)I start the computer
2)It loads to the apple logo
3)A progress bar shows and loads about 5% then it dissappears and a few seconds later the macbook pro shuts down.
Any solutions?
If not, is there any way for me to reinstall the os without losing any files such as(any of her pictures, music, etc)?

Hi S,
See if you can run Repair Disk: Boot frominstall disc (insert disc > restart > immediately hold down c key andkeep holding it until you see “Preparing Installation”) > at first screenselect the language and click Continue > click on the Utilities Menu in themenu bar > open Disk Utility > select your HD in the panel on the leftside> click Repair Disk at bottom of main window. Run this at least twice,and keep running it until it says “appears ok” twice in a row. If that doesn’thappen, you may need a stronger utility such as DiskWarrior or if the directoryis damaged beyond repair, you may need to reinstall the OS, or you may have a damagedHD (repair utilities can only repair the directory structure, not the HDitself). When this is finished, quit Disk Utility, quit the installer, andrestart. Once booted normally, go to Applications > Utilities > DiskUtility and run Repair Permissions.

Spilled liquid on MacBook Pro - won't start - any suggestions?

spilled liquid on MacBook Pro - won't start - any suggestions?

Thank you both for your responses! I watched a video on how to remove the hard drive - special tork(?) screwdriver and too many steps for me to feel confident about doing it myself, so I took the computer to an Apple Store - and thank God, the hard drive appeared undamaged - they are transferring the data to a new Macbook Pro. The loss of data was the scariest part, so I am breathing again!
The laptop was three years old, I was hoping for another year or so before upgrading, but such is life. I appreciate your upfront advice.

MacBook Pro won't start after changing access rights

I did something very wrong. Unfortunately I changed the access rights of Macintosh HD for "everyone" to none.
Result, my MacBook Pro won't start anymore.
Already tried the installation disk, reset password for root and users. No result.
Help program "check acces rigths". Didn't work either.
How do I reset the access rights of Macintosh HD?

https://discussions.apple.com/docs/DOC-2240
The first solution is what you're looking for.

MacBook Pro won't start at all - clicking noise with black screen

Early 2011 MacBook Pro won't start: makes clicking noise after power button is held down, but no screen movement and after click, sounds like computer just stops working. Already did a SMC reset, and undid battery to try to run on charger power only. Same result every time. Also, my Apple Care expired 3 days ago. A few weeks ago had to repair a disk using Disk Utility because there was a discrepancy between how much storage was in the drive versus how much was actually being used.

You likely have the problem that many of us 15" and 17" 2011 models are having: a faulty soldering GPU and as discussed here -> https://discussions.apple.com/thread/4766577?tstart=0. It usually, but not always, beings with screen glitches and then gets to the point where the machine will simply not boot.
It's ashamed that you're not longer under AppleCare which would have, at least, got you a new logic board. A new logic board, however, doesn't usually fix the situation - only a BGA Reballing of the GPU seems to have long-lasting fixes.
Read through a few the articles (not all of them!) and make the decision yourself - and then make the decision about whom your going to contact.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

Attn: macbook pro won't start up past grey screen NO MATTER WHAT

my macbook pro won't start up past the grey screen, NO MATTER WHAT I DO. i've searched all the discussions on this, and NOTHING WORKS. nothing caused this either - i was just browing the internet and using ichat, and my computer shut down, and that is when this started.
I am EXTREMELY disappointed with this bullstein. My computer works great, etc., and I support mac and apple to the nth degree, but then some stupid crap like this happens and I can't use my computer at all. I have to use my sister's **** ibook g3 to even do this.
PLEASE HELP. do NOT post what you have already posted in the other discussions, and i've already been welcomed to the boards. I can't go to an apple store because i'm on vacation in new mexico for the summer, and there no stores anywhere near here. is there any real advice around here? I need to use my computer. That is why I spent close to $4,000 for it with upgrades and software.

where can i get an install disc for the macbook pro?
You really need to use the one that came with your MBP. If you don't have it, a retail Tiger OS X disc should work.
also, could an archive/install potentially free up some harddrive space on my computer?
No, it will actually use more space, so you will need at least 6G of free space. To clean your hard drive, use WhatSize.
WhatSize >>
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
iTunes: MacOSG Podcast
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Macbook Pro won't start up - Apple logo displays, but NO spinning gear, fans full speed

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