MacBook pro won't start up it only shows the apple logo forever
Pls help. Me
Or else I'll get busted
Step by Step to fix your Mac
Your's is a #7 Gray screen issue, however start from #1 and work your way down.
Similar Messages
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My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears
Boubert,
the question mark in the folder typically represents the inability to recognize a valid filesystem on the volume being booted from. You can try this, although it might not make a difference: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to boot normally now? -
My ipod won't start. It only show the apple sign for a second than restart
Hi i have a ipod classic 80 gb
I try to sync it to my itunes but i just won't start, also i don't thing my ipod is charging anymore.
It only show the apple sign for a sec. than restart again and again,Hi PBAYARD,
I see that you are experiencing an issue with your iPod classic. Here is an article for you that will hep you through some troubleshooting steps regarding this issue:
iPod: No power or frozen - Apple Support
https://support.apple.com/en-us/TS1404
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My macbook pro mid 2012 will not start up. I was running bitdefender and when I went to see if it was done, I had the apple logo and the loading (winding circle) on the screen. I can not get out of this. I used my back up external drive and it did nothing. It did light up.
samnleosgpa,
you may have faulty RAM. Are you able to boot into your MacBook Pro’s Apple Hardware Test (“AHT”)? If so, try running it to see if it can detect a problem. If you’re not able to run its AHT, and you’ve upgraded your MacBook Pro’s RAM before, try reïnstalling its original RAM and see if you can get past the “-6002F” error code. If you aren’t able to run its AHT, and you haven’t upgraded its RAM or you no longer have its original RAM, then I’d recommend that you make an appointment at your nearest Apple store to have them diagnose the problem. -
My macbook pro won't start up. I get the white screen and the grey apple icon the spinning wheel......and it doesn't change !
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Installed Yosemite...now my MacBook pro won't start up. Keep showing "Kernel Panic!" HELP!
installed Yosemite and now my MacBook pro won't start up. Keeps showing "kernel panic"
PLEASE HELP ME!If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report. -
My iPad air would not start. Only show the apple logo then no reaction after that.
My iPad air would not start. Only show the apple logo then no reaction after that. This is already the 2nd time. Last time I sent back to the service center and they said it is the system problem and reset the system and charge me for the service because they said it is not a hardware problem. It happened less then 30 days and same problem again. Can someone please send me the hard-reset step so I can try myself before I send back to the service center again? thanks
Here's the hard reset info:
http://www.hard-reset.com/apple-ipad-hard-reset.html
Post something about what happened with your visit. -
Hi all,
i was upgrading my iphone to ios6.1.2; the upgrading had been completed and starting to install but suddenly the wi fi connection lost and the installation couldn't be completed. Now my phone is dead....it only shows the apple logo....can't do anything..help me out..Press the button at the top right and the home button together for 30 seconds, when you see the apple logo, let them go.
if you see a picture of the itunes symbol and a whitye usb chord then connect the device to a computer and perform a restore. -
My ipod only shows the apple logo, and won't connect to my computer. what do i do?
My ipod touch only shows the apple logo, and i can't connect it to my computer. when i connect it, it doesn't show up in my itunes, or even in my computer. I was updating an app last night, and it wouldnt work, and it shut off.
If it is still charging using the adapter, let it charge for 10min, then connect in recovery mode, explained here:
iOS: Unable to update or restore -
I can no longer see my iphone on my computer. the ipone is gone blank only showing the apple logo
my iphone no longer shows up on my computer, the iphone screen has gone blank only showing the Apple logo. I am unable to make and receive calls. Can someone help me with this problem please?
Your iphone is shown at the top of the page.
You can also simply click View>Show Sidebar and it will look about the same as it did before. -
Will only show the apple logo thats it I can do noithing else
my ipod only shows the apple logo and willl not do anything else how do i fix it?
Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first). -
while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How to fix a frozen ipod touch, it only shows the apple logo?
How do you fix a frozen ipod touch, it only shows the apple logo?
Hello,
I have same broken iPod Touch 4G, I'm stuck on the Apple logo and only what I can do is just restart. If I connect iPod turns on but that's all. I checked a lot of tricks how to restart/reboot device and how to get DFU but I have only the logo. iTunes on my mac can't recognize the device.
And in Apple retail store the guy told me: sorry it's dead. We can fix for about £200. After 1 month when my waranty is finished. Funny isn't it? I can't believe that my lovely iPod is dead after 13 months. Where is the "for quality you have to pay." Is it conspiracy if you don't buy extra waranty we will send you killing signal into your iDevice?
Many thanks for help -
Nano frozen. only shows the apple logo
my nano seems to be frozen. it only shows the apple logo. ive tried to reset it a couple of times but its still the same. the apple logo still appears and its still frozen. sometimes if i wait a while the screen lights up but its still the apple logo that it displays. the only difference is that the backlight is on. please help me solve this!!!
Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651 -
My iPad stopped working and I turned it off,and now after charging it won't turn on!It shows the apple logo that's all...What to do?
Have a look at the following document, I believe your iPad's condition is explained at its end:
http://support.apple.com/kb/TS3281
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