Macbook pro wont restart

I recently restarted my macbook pro and as a result it will not restart. It is displaying a white screen and it shows my user login and guest user login but whenever i enter my password it loads to about half way then stops, displays an error message then shuts off the computer making me do the process all over again. what is this problem???

I would try to restore OS X from your recovery disk.
Barry

Similar Messages

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    First you should try to back up anything in your hard drive that is really essential, like files you can't afford to lose. Then I'd try to boot into recovery mode, which you do by restarting and holding down command R (I think. I've gone to bed so I'm doing this from my phone. But you can google recovery mode. ) once you have booted up in recovery mode, use disc utility (it will be very apparent where that is) and repair your hard drive and permissions, and then try to start up normally. The fact that the computer did start up in safe mode is pretty good evidence that there is a problem with some third-party software that you have previously installed, so this may require a trial and error process to find out what that software is that is causing the problem.

  • Macbook pro wont shut down without holding the power button nor cycle for updates to restart.

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  • How come my macbook pro wont play dvds?

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  • Macbook Pro keeps restarting when watching videos online

    My Mid 2011 13in, 500GB HD, 16GB Ram Macbook Pro keeps restarting whenever I'm watching videos online be it Youtube, or Xfinity or anyother video site. Browsing online works fine, nothing happens. I also watched a movie I had on my harddrive and that worked fine as well. The problem is with online video. I even tried it on both Chrome and Safari and I still get the same result.  This started about 3 days ago now my Macbook restarts around 8-10 times a day. It has become a constant hassle that I had no issues with before. After it restarts it leaves a Kernel Panic Report reading: Can anyone help me figure out what the problem might be? Please and thank you.
    Anonymous UUID:       670FCAE9-F1F5-AE74-F5F5-8A8512EB1FFF
    Sat Jan 11 19:52:29 2014
    panic(cpu 1 caller 0xffffff800d4dc19e): Kernel trap at 0xffffff800d48f983, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffffa014384240, CR3: 0x00000000440f6031, CR4: 0x00000000000606e0
    RAX: 0xffffffa014384230, RBX: 0xffffff802f6bd840, RCX: 0x00000000092e0000, RDX: 0xffffff800dad0180
    RSP: 0xffffff81de6abca0, RBP: 0xffffff81de6abd40, RSI: 0x0000000000000000, RDI: 0xffffff800dad0180
    R8:  0xffffff802e2b14c0, R9:  0xffffff802e1adfb0, R10: 0xffffff800dad15f0, R11: 0x0000000000000003
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000080, R15: 0xffffffa014384230
    RFL: 0x0000000000010283, RIP: 0xffffff800d48f983, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffffa014384240, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81de6ab930 : 0xffffff800d422f69
    0xffffff81de6ab9b0 : 0xffffff800d4dc19e
    0xffffff81de6abb80 : 0xffffff800d4f3606
    0xffffff81de6abba0 : 0xffffff800d48f983
    0xffffff81de6abd40 : 0xffffff800d495493
    0xffffff81de6abd70 : 0xffffff800d48ec5d
    0xffffff81de6abda0 : 0xffffff800d48deac
    0xffffff81de6abde0 : 0xffffff800d47de5c
    0xffffff81de6abef0 : 0xffffff800d481e9f
    0xffffff81de6abf20 : 0xffffff7f8de9e594
    0xffffff81de6abf50 : 0xffffff800d83de23
    0xffffff81de6abfb0 : 0xffffff800d4f3e06
          Kernel Extensions in backtrace:
             com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f8de9 d000->0xffffff7f8dea7fff
    BSD process name corresponding to current thread: fseventsd
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000d200000
    Kernel text base: 0xffffff800d400000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 83564068609
    last loaded kext at 71031353796: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f8ea2c000, size 32768)
    loaded kexts:
    com.symantec.kext.ips          3.2f8
    com.symantec.kext.pf          4.2.1f7
    com.symantec.kext.internetSecurity          1.3.2f5
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
    com.apple.driver.ApplePolicyControl          3.4.12
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBUHCI          650.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

    Before this, it said the hard drive died. However, replacing the brackets allowed me to continue using the original hard drive.
    If the hard drive died, replacing a bracket (whatever that means) could not possibly have revived it.
    The panic log indicates a hardware fault, probably in the mass-storage subsystem.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • Macbook Pro randomly restarting since installing Mavericks

    Hi guys,
    I've got a mid-2010 Macbook Pro. Since I installed Mavericks, about 6 months ago, it's started restarting at random (it just goes black and then goes through the reboot cycle. Sometimes it can happen a few times in the same hour - sometimes once a week. It doesn't seem related to what programs I have open or how hot it is running. It often happens a few minutes after the machine has awoken from sleep, but this isn't always the case.
    I was convinced that this was due to the faulty nVidia chip which was included in some mid-2010 MBPs so I took it to the Apple genius bar and showed them this KB article: http://support.apple.com/kb/TS4088 (having first done a clean install of OSX).
    They ran "VST (Video System Test) 1.0.3v5 for Macbook Pro (15-inch, mid-2010)" and it passed. They then took the laptop into the back room and "ran some more hardware tests", all of which passed too.
    I bought the machine back to my house and started reinstalling software. About 10 minutes ago it restarted itself again (with the same GPU panic message and GPUPanic.cpp:127 line). The only difference between this restart and those before I reinstalled Mavericks is that the previous restarts would be proceeded by a "your computer needs to restart because of a problem" whereas just now no message was displayed until the computer fully rebooted, and then a "your computer was rebooted because of an issue" message was displayed.
    I've only installed a few pieces of software, and nothing that I thought would mess with the graphics drivers.
    Could anyone please take a look at my logs and see if anything looks amiss? The genius has stressed that it cannot be hardware related so hopefully somebody will spot something.
    The only other thing perhaps worth mentioning is that I have 3rd party RAM and a 3rd party SSD harddrive in there. Could either of these be responsible?
    Thanks,
    Joe
    Anonymous UUID:       112D7FC7-B91E-2EB6-6443-E61C57788FB0
    Sun Mar  9 20:14:08 2014
    panic(cpu 1 caller 0xffffff7f8c3a7fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fc06d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80fbc230b0 : 0xffffff800a022fa9
    0xffffff80fbc23130 : 0xffffff7f8c3a7fb0
    0xffffff80fbc23200 : 0xffffff7f8aa22eab
    0xffffff80fbc232c0 : 0xffffff7f8aaec49a
    0xffffff80fbc23300 : 0xffffff7f8aca40e5
    0xffffff80fbc23330 : 0xffffff7f8aca4e10
    0xffffff80fbc23370 : 0xffffff7f8a9ffaa0
    0xffffff80fbc23490 : 0xffffff7f8aa0047c
    0xffffff80fbc23520 : 0xffffff7f8a9fd83b
    0xffffff80fbc23560 : 0xffffff7f8a9fd7ab
    0xffffff80fbc23600 : 0xffffff7f8aa27506
    0xffffff80fbc23800 : 0xffffff7f8aa28386
    0xffffff80fbc238e0 : 0xffffff7f8b9aa9c2
    0xffffff80fbc23920 : 0xffffff7f8b9ba37f
    0xffffff80fbc23940 : 0xffffff7f8b9e833b
    0xffffff80fbc23980 : 0xffffff7f8b9e839b
    0xffffff80fbc239c0 : 0xffffff7f8b9bfe15
    0xffffff80fbc23a10 : 0xffffff7f8b98bb5e
    0xffffff80fbc23aa0 : 0xffffff7f8b987ae7
    0xffffff80fbc23ad0 : 0xffffff7f8b985636
    0xffffff80fbc23b00 : 0xffffff800a4cbe03
    0xffffff80fbc23b90 : 0xffffff800a4cdcff
    0xffffff80fbc23bf0 : 0xffffff800a4cb81f
    0xffffff80fbc23d40 : 0xffffff800a0b6558
    0xffffff80fbc23e50 : 0xffffff800a026bf1
    0xffffff80fbc23e80 : 0xffffff800a0139f5
    0xffffff80fbc23ef0 : 0xffffff800a01e043
    0xffffff80fbc23f70 : 0xffffff800a0c976d
    0xffffff80fbc23fb0 : 0xffffff800a0f3b46
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8c39a000->0xffffff7f8c3acfff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8c392000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8a928000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8c395000
             com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000->0xffffff7f8ac3bfff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8ac46000->0xffffff7f8aeeffff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
             com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 b96a000->0xffffff7f8ba34fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000009e00000
    Kernel text base: 0xffffff800a000000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 11037347284434
    last loaded kext at 10348497566362: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f8c4f6000, size 49152)
    last unloaded kext at 10463845022096: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f8c4f6000, size 32768)
    loaded kexts:
    com.apple.filesystems.smbfs          2.0.1
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelHDGraphics          8.2.4
    com.apple.driver.AppleHWAccess          1
    com.apple.GeForceTesla          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleMuxControl          3.4.35
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHDGraphicsFB          8.2.4
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.35
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: OCZ-VERTEX2, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
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    To give some background: my mid-2010 Macbook Pro started restarting randomly after I upgraded to Mavericks and the logs indicated that it was the GPU issue. I am currently residing in Dublin so my nearest Apple store is over 100 miles away in Belfast (a 2-3 hour drive or train journey).
    I first took the machine to the Apple store on the 8th March, having first made an appointment at the Genius Bar. I had entered details of the issue into the concierge system and the Genius seemed to know what he was dealing with. He ran the GPU test - which it promptly passed - but, after this point, I didn't see the Genius again as he disappeared into a back room, never to return.
    About 20 minutes later (as I was beginning to get annoyed) someone else came and asked if I was being helped. I explained the situation to him and he hurriedly offered to "take it in the back to run further tests". I agreed and left the machine with him - but in all the kerfuffle I left my charger behind.
    I went back and collected my laptop as the store was closing. I briefly discussed the test results with a different Genius, who suggested that it must be a software issue. He said that - as I had restored the OS to factory settings before the visit - it was most probably fixed. Given that it had not restarted since I restored the machine (the night before), I agreed and left.
    Unfortunately, I didn't realise that I'd forgotten my charger until I got home. I called the store the next day but was told that it's "not Apple policy" to post things out and that if I wanted the charger I'd have to collect it from the store myself. I was then told that it would probably be better for me to "just buy a new one" given the distance involved!
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    So, the things to remember:
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    2) Restoring OSX to factory settings MAY impede the ability for the test to detect the issue
    3) It doesn't matter if you're out of warranty if you're covered by Consumer Law (check out the law in your country)
    4) Don't leave your charger in the Apple store!
    NB: I'm not a lawyer, of course, and none of this constitutes legal advice; I'm just hoping it will help some people as there seem to be a LOT of folks having this issue.

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