MacBook Pro wont stop rebooting, need help please

Ok so my story is that I bought a used 2008-2009 MacBook Pro. It was running mountain lion, I tried to restore it to factory settings to undo the "open to all access" option. Since I didn't have the mountain DVD at that time I restarted it and did the command-r. Now however, it will not stop rebooting, it'll chime and reach the grey screen apple logo with the little wheel but then restart and again, reach the same screen then restart again, and again etc etc. Now since I am completely new to Mac, I had no idea about time capsule, so and can't use that either. I have tried repeatedly to use the command-r action but it won't work. It just doesn't wanna boot up from the HD. I am think of either acquiring the leopard DVD, or taking it to a tech and probably waste even more money. Is there anything else I can do, any suggestion will be appreciated.

Take it to the nearest Apple Store. They can help, and there is no charge if you don't need to replace hardware (which you shouldn't).

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<Edited by Host>

Hi sdennisonta,
If you are having an issue with charging your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -
Mac notebooks: All about batteries - Apple Support
If the battery appears to be working correctly you may want to see if the issue lies with your power adapter. Use the steps in this article -
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Thanks for using Apple Support Communities.
Best,
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I have QuickTime Player, yet its not giving me an option for entering the PRO registration! I need help Please!!

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<Edited by Host>

John, please refrain from posting your personal email in these threads. It is not necesary and all communication to you can be done directly in these forums. Posting your email address can open up you to tons of unwanted spam, among other things. Really all you can do is search the internet for them. My suggestion would be to google "case for late 2007 macbook pro".
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My home router is a TP-Link model No. WR740-N.
I'm running the latest version of Mac OS X and I've tried installing all the recent updates from the software updates
When I'm using the Macbook with Ethernet cable connected (not my intended use), the internet connection is also abit unsteady, however it is not that much as when I'm connected via my Wi-Fi Network.
I would appreciate anyone's help! I've tried setting my router according to apple's instructions, but still the problem persists!!
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My MacBook Pro, which I just got in July of 2011, will not connect to the internet. I get free wireless in my apartment complex, and I've been using it ever since I moved in a few days after I got my laptop. I haven't had problems connecting to it before.
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When I try to open Safari, I will be connected to the WiFi according to the AirPort status in the menu bar, but the pages will not load completely. I'll get less than a fifth loaded according to the blue in the address bar (I don't know the technical terminology) and then I'll check the Network Settings and try to connect and refresh the page, and then it will say that I'm no longer connected to the internet.
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[img]http://img210.imageshack.us/img210/729/photo3q.jpg[/img]
[img]http://img210.imageshack.us/img210/6144/photo2qvh.jpg[/img]
[img]http://img269.imageshack.us/img269/1679/pic2ipp.jpg[/img]

Hi Olude,
I'd present the machine to them, explain exactly what you've stated here in this topic. You do not believe the product to be operating within specification and do not believe that it's condition was caused by accidental damage, rather as a defect in manufacturing and wish to have the repair covered by your Applecare protection.
The technician will evaluate the product and based upon what they see, and what they're trained to look for in determining coverage eligibility (by Apple) will then present you your options. This is where, you're on your own. No one here will be able to tell you what they'll say, why they'll say or what standards they use to come to their conclusion.
I personally don't feel comfortable making a stance in either favor, simply because I don't have the machine in front of me, I wasn't with you when the machine began to look like this and I'm no position to comment on Apple's policies and procedures on evaluating coverage on a product. Based on their response (the technician's) you're certainly justified if you want a second opinion, especially if their answer is not to your satisfaction.
From my experience, I've always been treated with courtesy, respect and appreciation when dealing with members of my local Apple Retail Store. But I've also had them tell me bad news, deny coverage on a product and charge me for repairs when I believed otherwise. Regardless, though, I was always pleased with the way they've handled me and my business. So I hope that the same appreciation is had by you at the conclusion of this experience.

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Guys,
I both apple macbook pro last year( model MD314LL\A( 13.3 inch. My charger stop working and I am looking to purchase new one. While searching I am confused which one I have to buy. Need help from you community to please suggest me which one is best and compitable for my laptop.
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Ciao.

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Chimobi,
from the Apple menu, select About This Mac; a small window will appear. On that window, press the More Info… button. A new window will appear which has “MacBook Pro” in big black type. Just underneath of that in smaller grey type will be your model; please provide that information in your reply. Near the bottom of the same window will be a line that starts with “Software:”. Please provide the information on that line also.

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The iMac or Mac Pro I can't decide which is the best one to get and I need to get a
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Newbie,
It really comes down to your desire for a fast Desktop, or a fast portable. Only you can decide whether or not you want to "go portable." Either one would suite your professional needs, and do so extremely well. And Macs simply don't just "crash" (not if they are working as they should). My well-over-1-year-old 17" Macbook Pro has never been shut down, and I rarely restart it. No crashes, no problems. I have seen my wife's 3-year-old iBook with an "uptime" of over 160 days (that's almost 6 months with no shutdown or restart!!!). Also no crashes, no problems.
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Scott

MacBook Pro so slow. Need help

Hey guys!
I am experiencing very similar problems...
My MacBook Air (early 2011, 4GB RAM, 500GB HD) has become very slow compared to a few days ago on Mavericks!
Your help will be much appreciated!!
attached the Etresoft report:
Problem description:
computer is running slow
EtreCheck version: 2.0.11 (98)
Report generated 15 בנובמבר 2014 בשעה 16:31:28 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 11 days 21:38:43
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.74 GB (164.58 GB free)
Core Storage: disk0s2 499.11 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CalendarAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pbs.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.secd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.xpc.loginitemregisterd.plist
[loaded] com.paragon.NTFS.notify.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.networkd_privileged.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.systemstatsd.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.motorola-mobility.mmcfgd.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.nero.HSMMonitor.plist Support
[not loaded] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
iStat menus Helper Application (/Users/[redacted]/Library/Application Support/iStat menus/Helpers/iStat menus Helper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
MotoCastUpdater Application (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
Google Chrome Application (/Applications/Google Chrome.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Qui

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Yosemite made my MacBook Pro so slow. Need help.

I Upgraded my MBP (2012), from Mavericks to Yosemite and it slowed my computer down to the point where it became unusable. I repaired the permissions, and even reinstalled Yosemite but it didn't help. My MBP is crawling and I'm hoping someone can walk me through a solution. Need help.
SIgned,
YoseMighty Slow

Problem description:
MacBook Pro (mid 2012) is running super slow since I upgraded to Yosemite. Used CleanMyMac2 and freed up 22G. Verified and repaired disk permissions. Re-installed Yosemite and still, it is running dead slow. Windows take between 45-60 seconds to open, files are slow to appear…generally just slow and unresponsive.
EtreCheck version: 2.0.6 (91)
Report generated October 19, 2014 at 8:42:19 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:55:38
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (574.29 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.6) Support
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist Support
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sony.SonyAutoLauncher.agent.plist Support
[invalid?] com.support.com.peruser.Nexusd.plist Support
[invalid?] com.support.com.peruser.Nexussrvd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.authdaemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.leapfrog.connect.monitor.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[invalid?] com.support.com.peruser.Nexusd.plist Support
[invalid?] com.support.com.peruser.Nexussrvd.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SAFARIMontageInfo: Version: (null) - SDK 10.2 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SAFARIMontageConnectPlugInNS: Version: (null) - SDK 10.2 Support
Default Browser: Version: 600 - SDK 10.10
SAFARIMontagePlayer: Version: (null) - SDK 10.8 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Open-Dyslexic (Disabled)
Print Plus
Evernote Web Clipper
iShorten
3rd Party Preference Panes: ℹ️
AppTrap Support
Flash Player Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
My Passport for Mac [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      8% QuickLookSatellite
      8% installer
      7% WindowServer
      4% Install Adobe Flash Player
      3% com.hp.devicemonitor
Top Processes by Memory: ℹ️
155 MB softwareupdated
146 MB Finder
94 MB mds_stores
86 MB Dropbox
86 MB QuickLookSatellite
Virtual Memory Information: ℹ️
2.39 GB Free RAM
4.10 GB Active RAM
1.14 GB Inactive RAM
963 MB Wired RAM
1.91 GB Page-ins
0 B Page-outs

MacBook Pro Overheat, foriegn country, need help

I have a MacBook Pro 15" the generation before the uni-body, with black keys. Right now I am in Brazil. And I have noticed that my Mac is overheating. There are a lot of factors that could be causing the problem and I do not know any ways of fixing it. SO I need help.
First of all I am in Belo Horizante, and the temp outside is about in the 80's (F), I have a incase case on my MacBook. I am also charging my Mac through a foreign outlet that has a 220V output. I do have a travel surge protector that my charger runs through.
I have iStat and my temps. are in the range of 97 degrees (Enclosure base) to 128 degrees (GPU diode). I downloaded smcFan Control and turned my fans up to 4000 RPM.
My hypothesis is that the incase is causing some more than normal heat ( I just got it specifically for the trip), or that my Mac needs some cleaning of the fans and overall.
So any advice on keeping my mac cooler?

Given what you've reported there doesn't seem to be any reason to mess with the fans. They increase their speed automatically when needed.
I would return the idle speed back to the 2000 RPM default in SMC FanControl, then uninstall SMC FanControl because it isn't really needed.

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#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
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