Macbook pro working slowly
My Macbook pro [purchased in December 2010] has been operating slowly since I shut it down today because it was operating too slow. Now it takes more than 30 minutes to start up and when it does it is so slow I can't do anything much. ( I had to use another computer to post this message).Before I had to press the on/off button the flashplayer had crashed. So I don't know if that had something to do with it or the fact that I did not shut down correctly.
Start with this comprehensive trouble shooting document:
https://discussions.apple.com/docs/DOC-3521
Additional information if possible would be helpful.
Ciao.
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Macbook pro running slowly after installing Maverick. Solutions?
macbook pro running slowly after installing Maverick. Solutions?
Hello art02,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If your Mac runs slowly
http://support.apple.com/kb/PH10798
If you find your Mac is running slowly, there are a number of potential causes that you can check.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
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Thanks, WI'm not sure if you understand that 5 GHz has some upsides, but also some very significant downsides.
The upside is that the 5 GHz signal will allow faster speeds.
The downside is that you must always give up something in order to gain something else.Unfortunately, the marketing hype about 5 GHz does not go into very many details about this.
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If you have a new dual band router, which broadcasts both a 2.4 GHz and 5 GHz signal simutaneously, your Mac will connect to the best signal quality automatically depending on its location in relation to the router. In the same room, without any obstructions, it will connec to 5 GHz. But, take the laptop down the hall a few rooms and around the corner and the Mac will connect to the 2.4 GHz signal because at that location, the 2.4 GHz signal is not only stronger, it is also faster. -
Time Machine - MacBook Pro works, MacBook doesn't
Last night, in the middle of a Time Machine backup to our 500 GB Time Capsule, my wife's MacBook said the backup failed.
Today, I tried a manual backup by saying "Back up now" in the menu bar, and the thing hung at "Preparing". So I restarted the MacBook and tried again.
This time, the backup got past "Preparing", but got as far as "74MB of 74MB" before hanging. Using Get Info on the disk image on the Time Capsule showed that there were no longer any writes being made to the Time Capsule, but Activity Monitor showed that the MacBook was still acting as though it was sending packets to the Time Capsule.
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I trashed the Time Machine preferences in Library/Preferences, restarted the MacBook again, and behold, the backup to the Time Capsule finally completed.
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I've also tried restarting the Time Capsule itself, and that did nothing.
My MacBook Pro works just fine with the Time Capsule, and Time Machine launches with barely a hiccup. My wife's MacBook simply does not want to play nice, though, and I'm out of ideas.Getting the same issues on an iMac with a 1TB Time Capsule. All working OK for a month or so, then it hung at "Preparing" and I just get "connecting to backup volume" when trying to open Time Machine. Cannot get to backup or allow me to enter Time Machine at all.
Furthermore, I have an extended network with an Airport Express which has also gone down, although the Time Capsule is still working effectively as a wireless router itself.
Tried restarting both Time Capsule and iMac with no success.
Didn't try trashing preferences in Library/Preferences yet...
Any advice would be much appreciated. -
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You need to provide more info please. What's the exact error? What email client? Who's the email account through? When the last time your email worked without issue? Do you remember something changing right before it stopped working?
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The battery needs to be replaced, or there is some other hardware problem.
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Will iDVD with a new MacBook Pro work with a DVCAM deck? I'm using firewire to burn a DVD from a DVCAM tape in a Sony DSR-30 deck but it isn't working.
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Well, obviously you have NO faith in me or you wouldn't ask.
Go to the Apple Store online. Search for laptop power products and look for Apple's replacement AC adaptors. One is the 60 watt model for MacBooks. The other is the 85 watt adaptor - now read this very carefully because it's in smaller, lighter print - which says for 15" and 17" MacBook Pros. Will you take Apple's word? -
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2012 Macbook Pro running slowly since mavericks update
Since updating to Mavericks when it was first released my macbok pro has been running very slowly. Starting up apps takes longer, hangs occur when switching between apps or even browser tabs, when i close the lid the laptop won't go to sleep but instead heats up and i can't listen to a song on itunes the whole way through without several 20 or so second pauses. I have tried repair permissions (this oddly improves performance when its running), resetting NVRAM/PRAM. resetting SMC and a Hardware test but nothing worked/ no problems identified. The problems still occur in safe mode and when i added a new user. I also removed any apps or software that could be causing it such as chrome but this didn't help.
Similar problems occured the last time i update the mac, though they were much more severe and lead to the hard drive being replaced at the apple store. It had been running smoothly until the mavericks update.
After looking at similar posts i took the liberty of providing the following information:
Console messages received when trying to launch itunes with safari running:
23/01/2014 17:19:15.885 com.apple.WebKit.Networking[257]: tcp_connection_destination_prepare_complete 904 connectx to 2a02:26f0:27::5c7a:7eda#443 failed: 65 - No route to host
(904 through to 957 failures within 5 minutes)
23/01/2014 17:19:15.888 com.apple.WebKit.Networking[257]: tcp_connection_handle_destination_prepare_complete 904 failed to connect
(904 through to 957 failed within 5 minutes)
23/01/2014 17:19:18.193 iTunes[539]: ApplePushService: APSConnection being used without a delegate queue
23/01/2014 17:19:40.955 spindump[530]: Saved hang report for iTunes version 11.1.4 (11.1.4) to /Library/Logs/DiagnosticReports/iTunes_2014-01-23-171940_MacBook-Pro.hang
23/01/2014 17:21:58.116 sandboxd[125]: ([543]) com.apple.WebKit(543) deny file-read-data /Library/Preferences/com.apple.security-common.plist
23/01/2014 17:22:42.911 Safari[172]: Couldn't contact spell checker for Multilingual
23/01/2014 17:22:42.911 Safari[172]: Suppressing further spell checker launch failure warnings
23/01/2014 17:23:00.663 AppleSpell[290]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
23/01/2014 17:23:50.928 com.apple.WebKit.Networking[257]: CFNetwork SSLHandshake failed (-9806)
23/01/2014 17:24:08.465 com.apple.launchd[1]: (com.apple.WebKit.WebContent.A034A3C3-CBDE-4D0C-8FD0-FE73630DC2A5[543]) Exited with code: 1
Etrecheck report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.seagate.driver.PowSecDriverCore (5.2.4)
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4)
Problem System Launch Daemons:
[loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Tuxera NTFS
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
13% WindowServer
6% com.apple.WebKit.Networking
5% Safari
2% hidd
2% cookied
1% EtreCheck
1% fontd
0% ocspd
0% UserNotificationCenter
0% aosnotifyd
Top Processes by Memory:
176 MB Safari
139 MB com.apple.IconServicesAgent
133 MB com.apple.WebKit.WebContent
82 MB Finder
78 MB mds_stores
57 MB com.apple.WebKit.Networking
53 MB mds
41 MB WindowServer
25 MB Dock
20 MB SystemUIServer
Virtual Memory Statistics:
1.13 GB Free RAM
1.97 GB Active RAM
204 MB Inactive RAM
715 MB Wired RAM
352 MB Page-ins
0 B Page-outs
Diagnostic test (By Linc Davis):
Boot Mode: Normal
System diagnostics:
Bluetooth File Exchange 2014-01-19-182117 hang
fm 2014-01-20-161020 crash
iTunes 2014-01-23-171940 hang
User diagnostics:
AdobeReader 2014-01-14-171412 crash
EtreCheck 2014-01-23-171542 crash
EtreCheck 2014-01-23-175849 crash
EtreCheck 2014-01-23-180120 crash
Safari 2014-01-19-162204 crash
Spotify Helper 2014-01-08-210246 crash
com.apple.WebKit.Networking 2014-01-14-102219 crash
com.apple.WebKit.WebContent 2014-01-21-181912 crash
Kernel messages:
Jan 17 21:08:45 PM notification timeout (pid 28, powerd)
Jan 18 20:19:21 PM notification timeout (pid 38, loginwindow)
Jan 18 20:19:21 PM notification timeout (pid 994, netbiosd)
Jan 19 17:26:20 AFP_VFS afpfs_DoReconnect: Max reconnect time: 60 secs, Connect timeout: 30 secs for /Volumes/Public Folder
Jan 19 22:16:53 AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Public Folder
Jan 22 13:51:28 PM notification timeout (pid 15, securityd)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 155, UserEventAgent)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 163, SystemUIServer)
Jan 22 13:51:28 PM notification timeout (pid 363, Disk Utility)
Jan 22 13:51:58 PM notification timeout (pid 16, powerd)
Jan 22 17:23:46 PM notification timeout (pid 906, netbiosd)
Jan 22 17:47:06 PM notification timeout (pid 943, netbiosd)
Extrinsic system jobs:
com.seagate.TBDecorator.plist
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Extrinsic agents:
com.valvesoftware.steamclean
com.spotify.webhelper
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/LaunchDaemons:
/Library/LaunchDaemons/com.adobe.fpsaud.plist
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/StartupItems:
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Library/LaunchAgents:
Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
Library/LaunchAgents/com.spotify.webhelper.plist
Library/LaunchAgents/com.valvesoftware.steamclean.plist
Extrinsic loadable bundles:
/System/Library/Extensions/Seagate Storage Driver.kext
(com.seagate.driver.PowSecDriverCore)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items:
iTunesHelper
Safari extensions:
AdBlock
Restricted user files: 94
Font problems: 37
Elapsed time (s): 303Hi Somajoe,
Thanks for visiting Apple Support Communities.
It sounds like you have tried a lot of good troubleshooting steps. Since the behavior persists in safe mode and a new user, and you have effectively ruled out third party software conflicts, I recommend reinstalling Mavericks next:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy -
WiFi on my MacBook Pro works in one room but not in others
If I bring my MacBook Pro next to an iMac in one room it will connect (albeit slowly) to the internet. When I walk 2 metres into my own bedroom it simply disconnects and stops working, while my phone stays connected and at a similar speed.
The MacBook will recognise my WiFi, and will ask me for the password, even though it's been entered dozens of times. When I enter this password it says it's incorrect. If I then walk back into the other room WiFi rrconnects.
What's wrong here?
My MacBook Pro is a late 2011 13" model.Wireless interference, probably, but Apple's Wireless Diagnostics may supply some additional helpful information.
To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
The following authentication dialog will appear:
Authenticate with your Admin password, then click the Continue button in the following:
The network analysis and diagnostic tests will take several minutes to complete:
When it completes, if your wireless network is functioning properly the following will result:
If something is amiss, supposedly the results will be different and you will be presented with helpful information.
Assuming your connection is "working as expected" select Continue to summary and click Continue:
Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
Click Continue.
The next step will also take a few minutes:
When it finishes, you will be presented with a summary that may or may not be useful to you:
The above result is uninteresting, but if there are additional actions for you to consider they would be included in the screenshot above.
The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish to expand it and examine its contents. It's up to you. -
Macbook Pro Running Slowly and Pinwheeling a lot
I have been having an issue with my macbook pro running very slowly lately. Everything just feels slugglish, and sometimes menus and other programs take a while to respond. I have 4 GB of RAM, and I just feel like things are running too slow for a computer with a Core2Duo and 4 Gigs of RAM. I have snow leopard installed.
Also, the computer came with 2GB, but I upgraded to 4 myself. I did not buy the memory from Apple though, I bought it directly from crucial. Is it possible the memory has gone bad or something. I really don't know what to do.Do you still have the slowness problem when running OSX from the DVD (not running AHT)?
Is this symptom occasional, or all the time?
Most of the classic problems causing slowness that can be user fixed have been covered, but it does not mean totally eliminated.
The hard drive can still be intermittently bad despite the SMART status. I would put the original RAM back, and boot from an external Firewire hard drive with my backup HD clone. If you don't have one, you should - you might need it sooner than you think. This test can confirm if your internal HD is causing this or not.
I suppose it's also possible that you've developed a software problem and reloading OSX might help. This is quite a lot of work without a backup clone or Time Machine backup. You may have to take it to a technician if you don't feel up to doing this.
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