MacBook randomly freezes on program startup, then dies.
Well, sort of dies. Here's what happens. Sometimes when I'll start up a program, the computer will freeze, or in essence lag VERY badly. Everything has about a twenty second delay, I can't do anything, and I end up having to force shut down. Force quit and any key combinations don't seem to have any effect. I tried repairing permissions and other maintenance, and now the only option left is to try to reinstall the OS, losing all my programs and such, and pray that it works.
Is there anything I can try before that? If it's a hardware failure I'm dead. xD I have no money, and my extended warranty is completely out. Please tell me there's something I can try, or if there are any other details I can give.
Thanks.
Reinstalling the OS does not lose all your programs and such. You can erase the hard drive and then reinstall but that is not at all necessary.
Two things you can do...
1. Log in as another User (create a new User in System Preferences/Accounts if need be).
2. Perform an "Archive & Install" with your install DVD.
Neither one of these 2 options will do anything to harm your existing apps and documents. Remember, you are not in windose land anymore.
And for the future well being of your computing experience, get an external hard drive and do routine backups (clone the drive) if you have not already done so. It will be the best $100 you have ever spent on your computer.
Similar Messages
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The screen on my 2008 Macbook (aluminum) freezes, snows up and then fades.
The screen on my 2008 Macbook (aluminum) freezes, snows up and then fades away. I have to restart at that time.
I ran the hardware test and it immediately found the following error: 4MEM/1/40000000:0x7a622d18. What's wrong?
Is anyone familiar with this problem/error message?it means that it is not a hardware issue. Other then that, Im not too sure. Sorry I can't help you any further, but Im sure others members of this forum will read your question and be able to help you. Good luck
-
Hi,
My MacBook has recently started freezing, the system completely locks up I can't move the mouse pointer and the GUI animations all stop. The only way to get back up and running is a hard reset. The odd thing is there is nothing written to the system log, no kernel panic or other errors - nothing at all. There doesn't seem to be any pattern to the crashes and they occur roughly once every week. I've run memtest for 24 hours with no reported errors and I never had a crash when doing CPU or graphics intensive calculations. I've tried a SMC and PRAM reset and a complete reinstall. I think these problems have started occurring since I upgraded to 10.5.2 although I may have had one with a 10.5.1 install. Is any one else experiencing this type of crash? The reason I ask is I've recently had the bottom case replaced on my laptop and I'm wondering if the repair shop may have damaged something.
Best Regards, SimonHey Simon,
Did you ever resolve this issue? The past two days I have been experiencing the exact same problems. My computer will either randomly freeze and I can't do anything but a hard reset, or once in awhile I'll get a gray screen error message. I haven't installed any new hardware/software in the last couple of months so I'm really not sure what could be the cause of this. I'm hoping to be able to solve this issue on my own, but it looks like I may have to bring my computer in. Thanks. -
Quite recently, my macbook has suddenly frozen 3 separate times for no apparent reason. I had the following applications open: Microsoft Word, Excel, Safari, MSN messenger , itunes, preview, dropbox, quicksilver, caffiene, google notifier. At first, I was still able to switch applications and force quit the laggy applications. Eventually, I kept getting the pinwheel symbol and was unable to click anything or switch applications. Mouse and keyboard became unresponsive and the only way to fix is to push the physical shut down button. Also, I noticed that the fan has been running more loudly than usual, although at the time of freezing, it seemed to be running normally.
This has not happened before and historically, I did not have any problems running this same set of applications simultaneously. Any help/suggestions would be appreciated!Welcome to Apple Discussions!
Make sure that MSN Messenger, DropBox, QuickSilver, Caffeine, and Google notifier are all versions known to work with 10.5.8. These smaller applications all do things in the background more than Word or Excel, and could make an overall lag on your system because of their background tasks. If they aren't optimized for your system that could be a double whammy. Furthermore, backup your data*:
http://www.macmaps.com/backup.html
And we can isolate further possible causes for freezes. -
Macbook Pro Freezes Right After Startup.
As soon as I start up my mbp, it askes me to login and then shows me my desktop, but it gives me the color wheel and then it freezes up. Any thoughts? This is really annoying me, I have tried to hard reboot it many times, but to no avail and i have reset the pram, but none of this works. any suggestions?
Jvgreenblatt wrote:
i have 170 of 320 left also its 2.53 ghz and 4gb ram
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer. -
My macbook pro late 2008 randomly freeze
Hi I recently upgrade my macbook pro Late 2008 by adding a 250 go Crucial SSD drive in the main harddrive spot. I also put a 1 To HDD in the place of the super drive.
Since then, my macbook randomly freeze. I can't see any link to any specific usage. It just happen for no reasons. I had to reboot by holding the power button.
Thanks for your help!
Here is the informations I collect using the software "EtreCheck":
Description du problème :
L’ordinateur gèle sans raisons. Peu importe le moment ou l’intensité de l’utilisation.
EtreCheck version: 2.1.8 (121)
Report generated 18 avril 2015 13:21:13 UTC−4
Télécharger EtreCheck à http://etresoft.com/etrecheck
Cliquez sur les liens [Cliquer pour l’aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
Informations matérielles : ℹ️
MacBook Pro (15 pouces, fin 2008) (Caractéristiques techniques)
MacBook Pro - modèle : MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU : 2-core
8 GB RAM Extensible
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Vieux - Handoff/Airdrop2 pas disponible
Wireless: en1: 802.11 a/b/g/n
La santé de la batterie : Normal - Comptage de cycles 155
Informations vidéo : ℹ️
NVIDIA GeForce 9400M - VRAM : 256 MB
NVIDIA GeForce 9600M GT - VRAM : 256 MB
Color LCD 1440 x 900
SMBX2450 spdisplays_1080p
Logiciel du système : ℹ️
OS X 10.9.5 (13F34) - Temps depuis le démarrage : 0:7:8
Informations des disques : ℹ️
Crucial_CT256MX100SSD1 disk0 : (256,06 GB)
EFI (disk0s1) <non monté> : 210 Mo
New Macintosh HD - SSD 2014 (disk0s2) / : 255.72 Go (66.29 Go libre)
ST1000LM024 HN-M101MBB disk1 : (1 TB)
EFI (disk1s1) <non monté> : 210 Mo
Storage Macintosh (disk1s2) /Volumes/Storage Macintosh : 999.86 Go (942.51 Go libre)
Informations USB : ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Brother HL-L2360D series
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper : ℹ️
Mac App Store et développeurs identifiés
Extensions du noyau : ℹ️
/Library/Extensions
[engagé] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Cliquer pour l’aide]
[engagé] com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.6) [Cliquer pour l’aide]
/System/Library/Extensions
[désengagé] com.IKMultimedia.driver.StompIO1 (1.0.0) [Cliquer pour l’aide]
[engagé] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Cliquer pour l’aide]
[désengagé] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) [Cliquer pour l’aide]
[désengagé] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) [Cliquer pour l’aide]
[désengagé] com.digidesign.iokit.DigiDal (8.0.1f1) [Cliquer pour l’aide]
[désengagé] com.digidesign.iokit.DigiIO (8.0.1f1) [Cliquer pour l’aide]
[désengagé] com.ikmultimedia.driver.StealthPedal (1.0.0) [Cliquer pour l’aide]
[désengagé] com.maudio.usb.fasttrackpro.driver (1.8.1) [Cliquer pour l’aide]
[désengagé] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Cliquer pour l’aide]
[désengagé] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Cliquer pour l’aide]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[désengagé] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Cliquer pour l’aide]
[désengagé] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Cliquer pour l’aide]
[engagé] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Cliquer pour l’aide]
[désengagé] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Cliquer pour l’aide]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[désengagé] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Cliquer pour l’aide]
[désengagé] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Cliquer pour l’aide]
[désengagé] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Cliquer pour l’aide]
Éléments de démarrage : ℹ️
HP IO : Chemin : /Library/StartupItems/HP IO
Les éléments de démarrage sont obsolètes avec OS X Yosemite
Daemons de lancement systèmes avec un problème : ℹ️
[en marche] com.seagate.TBDecorator.plist [Cliquer pour l’aide]
Agents de lancement : ℹ️
[désengagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
[en marche] com.adobe.AdobeCreativeCloud.plist [Cliquer pour l’aide]
[échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Cliquer pour l’aide]
[échec] com.lexmark.bmlaunchd.plist [Cliquer pour l’aide]
[échec] com.lexmark.lexnetlaunchd.plist [Cliquer pour l’aide]
[en marche] com.Logitech.Control Center.Daemon.plist [Cliquer pour l’aide]
[en marche] com.m-audio.fasttrackpro.helper.plist [Cliquer pour l’aide]
[engagé] com.oracle.java.Java-Updater.plist [Cliquer pour l’aide]
Daemons de lancements : ℹ️
[en marche] com.adobe.adobeupdatedaemon.plist [Cliquer pour l’aide]
[engagé] com.adobe.ARMDC.Communicator.plist [Cliquer pour l’aide]
[engagé] com.adobe.ARMDC.SMJobBlessHelper.plist [Cliquer pour l’aide]
[engagé] com.adobe.fpsaud.plist [Cliquer pour l’aide]
[engagé] com.oracle.java.Helper-Tool.plist [Cliquer pour l’aide]
[engagé] com.oracle.java.JavaUpdateHelper.plist [Cliquer pour l’aide]
[en marche] com.paceap.eden.licensed.plist [Cliquer pour l’aide]
[engagé] PACESupport.plist [Cliquer pour l’aide]
Agents de lancement pour l’utilisateur : ℹ️
[engagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
[engagé] com.adobe.ARM.[...].plist [Cliquer pour l’aide]
[engagé] com.facebook.videochat.[expurgé].plist [Cliquer pour l’aide]
[engagé] com.google.keystone.agent.plist [Cliquer pour l’aide]
[engagé] com.valvesoftware.steamclean.plist [Cliquer pour l’aide]
Éléments Ouverture : ℹ️
Steam Application (/Applications/Steam.app)
TimingHelper UNKNOWN (missing value)
gfxCardStatus Application (/Applications/gfxCardStatus.app)
Tabs UNKNOWN (missing value)
AURecvAddHostSheet.nib Document Caché (/System/Library/Components/CoreAudio.component/Contents/PlugIns/CoreAudioAUUI. bundle/Contents/Resources/ro.lproj/AURecvAddHostSheet.nib)
Chronicle Mini UNKNOWN (missing value)
MenuTab for Facebook UNKNOWN (missing value)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 10 Organizer.app/Contents/ElementsAutoAnalyzer.app)
Dropbox Application (/Applications/Dropbox.app)
NIHardwareAgent Application Caché (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
AdobeResourceSynchronizer Application Caché (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Plug-ins internets : ℹ️
Default Browser : Version : 537 - SDK 10.9
Flip4Mac WMV Plugin : Version : 2.4.4.2 [Cliquer pour l’aide]
iLokClientHelper : Version : 3.5 - SDK 10.5 [Cliquer pour l’aide]
OfficeLiveBrowserPlugin : Version : 12.3.6 [Cliquer pour l’aide]
AdobeAAMDetect : Version : AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Cliquer pour l’aide]
FlashPlayer-10.6 : Version : 17.0.0.169 - SDK 10.6 [Cliquer pour l’aide]
AdobePDFViewerNPAPI : Version : 15.007.20033 - SDK 10.8 [Cliquer pour l’aide]
DivXBrowserPlugin : Version : 2.0 [Cliquer pour l’aide]
Flash Player : Version : 17.0.0.169 - SDK 10.6 [Cliquer pour l’aide]
LogMeIn : Version : 1.0.961 - SDK 10.7 [Cliquer pour l’aide]
iPhotoPhotocast : Version : 7.0
LogMeInSafari32 : Version : 1.0.961 - SDK 10.7 [Cliquer pour l’aide]
AdobePDFViewer : Version : 15.007.20033 - SDK 10.8 [Cliquer pour l’aide]
QuickTime Plugin : Version : 7.7.3
RealPlayer Plugin : Version : Inconnu [Cliquer pour l’aide]
Silverlight : Version : 5.1.30514.0 - SDK 10.6 [Cliquer pour l’aide]
JavaAppletPlugin : Version : Java 8 Update 45 Vérifier la version
Plug-ins internets pour l’utilisateur : ℹ️
fbplugin_1_0_3 : Version : Inconnu [Cliquer pour l’aide]
Extensions de Safari : ℹ️
Searchme [Adware ! - Enlever]
Antidote
Amazon Shopping Assistant [Adware ! - Enlever]
Ebay Shopping Assistant [Adware ! - Enlever]
Panneaux de préférences tiers : ℹ️
DivX [Cliquer pour l’aide]
Flash Player [Cliquer pour l’aide]
Flip4Mac WMV [Cliquer pour l’aide]
Java [Cliquer pour l’aide]
Logitech Control Center [Cliquer pour l’aide]
M-AudioFastTrackPro [Cliquer pour l’aide]
Native Instruments USB Audio [Cliquer pour l’aide]
Paragon NTFS for Mac ® OS X [Cliquer pour l’aide]
Time Machine : ℹ️
Ignorer les fichiers du système : NON
Sauvegarde automatique : OUI
Disques sauvegardés :
New Macintosh HD - SSD 2014 : Taille de disque : 255.72 Go Disque utilisé : 189.42 Go
Destinations :
MACintouch [Local]
Taille totale : 499.76 Go
Nombre de sauvegardes total : 29
Sauvegardes la plus agée : 2013-11-18 17:57:27 +0000
Dernière sauvegarde : 2015-04-16 16:37:30 +0000
Taille de la disque de sauvegarde : Trop petit
Taille de sauvegarde 499.76 Go > (Disque utilisé 189.42 Go X 3)
L’utilisation du CPU par processus : ℹ️
9% WindowServer
1% mdworker
0% mds
0% fontd
0% AdobeCrashDaemon
L’utilisation de la RAM par processus : ℹ️
490 Mo firefox
120 Mo com.apple.IconServicesAgent
103 Mo mds_stores
94 Mo Creative Cloud
69 Mo ocspd
Informations de la mémoire virtuelle : ℹ️
4.58 Go RAM Disponible
1.88 Go RAM Active
1.11 Go RAM Inactive
753 Mo RAM Résidente
758 Mo Pages entrants
0 o Sorties pages
Informations du diagnostic : ℹ️
Apr 18, 2015, 01:13:39 PM Examen de soi - succès
Apr 17, 2015, 06:22:44 PM /Users/[expurgé]/Library/Logs/DiagnosticReports/Empire Total War_2015-04-17-182244_[expurgé].crash
Apr 6, 2015, 02:03:41 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-06-140341_[expurgé].panic [Click for details]Hi r.w.p & welcome to the forums...
Some or all of the following may be necessary - try in this order:
1. Try resetting your PRAM/NVRAM ( http://support.apple.com/kb/HT1379?viewlocale=en_US ). If everything isn't fixed, then continue to follow the steps here including resetting your SMC ( http://support.apple.com/kb/HT1411 ) if necessary.
2. Use Font Book to eliminate all bad and duplicate fonts.
3. Reinstall (or install for the first time) the .6.1 and .6.2 updates by downloading and installing the combo updater ( http://support.apple.com/kb/DL959 ).
4. Reinstall 10.6 using your Snow Leopard install DVD by installing Snow over Snow using the upgrade method. Test your system after returning to 10.6. If is good there, then you may not want to re-install the.6.1 & .6.2 updates - if you do, then use the combo updater again ( http://support.apple.com/kb/DL959 ).
Still no joy, take it to an Apple Store and ask staff there for assistance. -
Macbook Pro randomly freezes time to time
My Macbook Pro, end '11, randomly freezes from time to time. Especially when I'm on iTunes/Spotify/VLC/Skype. I ran the Etrecheck program and got this output. Could someone tell me how to fix this? It isn't exactly really ****** but it does get frustrating to have to wait 5-30 seconds.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 5 days 22:30:37
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (177.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
User Login Items:
iTunesHelper
Guidance
Canon IJ Network Scanner Selector EX
SpeechSynthesisServer
Google Drive
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.0.11 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 45 Outdated! Update
Safari Extensions:
Facebook Photo Zoom: Version: 1.1206.11.1
Duplicate Tab Button: Version: 2.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Users/[redacted]/Library/Application Support/WebEx Folder/1225
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Training Center: Version: 1203.27.2732.7 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
Hands-On Lab: Version: 7.4.29.0 - SDK 10.5 3rd-Party support link
Wondershare Helper Compact: Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 299.41 GB
Destinations:
N [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 3
Oldest backup: 2014-02-15 21:41:51 +0000
Last backup: 2014-03-03 10:14:38 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 299.41 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% iTunes
10% mds_stores
6% coreaudiod
5% WindowServer
2% hidd
Top Processes by Memory:
262 MB Finder
238 MB Google Chrome
172 MB com.apple.IconServicesAgent
156 MB iTunes
147 MB softwareupdated
Virtual Memory Information:
2.32 GB Free RAM
3.06 GB Active RAM
1.20 GB Inactive RAM
1.41 GB Wired RAM
29.71 GB Page-ins
0 B Page-outsNurul N,
you can find out what resetting the SMC would do by following the link and reading what’s there.
Which tech guy did that? Did it come from the factory with 8 GB of RAM installed, or was it upgraded to have 8 GB of RAM after you purchased it? If the latter was the case, then the possibility exists that the freezing up is due to a fault in the currently installed RAM. -
My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??
-
Random freezing on a Macbook Air?
Hello,
I am encountering random freezing on my Macbook Air, that has started in the last few weeks.
- Applications will suddenly crash at random points
- Sometimes Lion will pop a translucent grey screen asking me to hold down a power button.
- I can no longer relilably install software updates, it often crashes or reports the download corrupted. Sometimes I succeed after 3 or 4 attempts.
- To try and verify it wasn't malware, I checked with Kapersky AV for Mac (it claims it is clean), and I also manually checked for Flashback (I'm not affected)
- Web browser frequently randomly crash, and I can't run anything that involves 3D graphics
- it still happens even if I disable startup apps
- Sometimes I get the forever beachball and the top bar becomes corrupt or blank
- There is no pattern to this, except some apps seem to crash more often than others
It feels like a "hardware" issue, due to its intermittency/unpredictability/non-repeatability.
I am wondering if either my RAM or CPU is defective? Or is this something software?
It is a 2010 Macbook Air 11.6", a little more than a year old. What are my recourse that would result in minimum wasted time:
Sometimes it goes for an hour with no problems (I can even run 3D) and might not be able to demonstrate in front of Apple.
Unfortunately, I did not have the foresight to get AppleCare, so I'll have to expend some time and/or money.
What is least painful?
I first backup my personal files (mostly done, as it's mostly on various cloud services)
1. Assume it's software: Attempt to reinstall OSX, cross fingers it doesn't happen again? Run a few overnight 3D benchmark tests to 'burn it in' and verify it is not a hardware problem?
2. or Purchase a new Macbook Air & then bring the old Air in, then resell the Air after it's repaired? (Minimum downtime method, high cost method)
3. or Apple Store & try to get it repaired/serviced. (Lower cost method)
4. or trade it in for a discounted refurbished 2011 Air? (If the Apple Store does this sort of stuff)
Thanks,
Mark RejhonI am able to drag photos from iPhoto to Contacts on my MacBook Air. I resize the iPhoto window to make it smaller, open Contacts, select the Contact in question and click the Edit button at the lower right of the contact. I then drag the photo from iPhoto.
The step that I'm guessing that you might be missing is clicking the Edit button at the lower right of the contact. -
Macbook early 2009 Random Freezes
Ok this is a long history. I have a macbook white early 2009. At the time that Snow Leopard came out i led my macbook to an Apple Store for the upgrade, after a couple of weeks the macbook starts to freezes randomly no matter what, just listening music in iTunes or surfing the web on Safari, even without any application open. When it freezes, the mouse doesn't move, then the rainbow wheel appears, and nothing can be clicked and force-quit doesn't work (have to do a hard shut down). My HD also makes the noise that does when you open a new application but louder and the noise keeps until i do the hard shut down. The freeze grew until i was no longer available to log in so i cant get access to the OS. I led the mac once again to the Apple Store where they told that the problem was only an error on the HD and a clean install of Snow Leopard will solve the problem (but i'm going to lost all my information) i say do it. The gave me my macbook the same day and at night when i was upgrading the OS the freezes came back. Since then i have done alot of things, repair permissions, format the HD. I have pefomed and fsck of the HD and everythings looks ok.
S.M.A.R.T. status is ok (verified) and I also did an Apple Hardware Test and it said no trouble was found. So then i decided to go back to Leopard but the problem continued until i use the option of "Save and Install" from the DVD of Leopard. the freeze never occur from then until nowdays and i'm in leopard. I tried to solve the problem by upgrading to Snow Leopard yesterday but the macbook just freeze up again two times.
Since my HD does a loudy noise when the macbook freeze up i'm guessing that is the HD the one responsable for this problem. Anyone can help me with this?There's been discussion on the question of to-Lion or not-to-Lion. Snow Leopard is stable at this point and runs well for most. Lion is pretty stable, but some still have issues (it's working fine for me).
You could do like I did and install Lion on a separate hard drive or a separate disk partition, and have a dual boot system. That way you could evaluate Lion while having Snow Leopard to fall back on.
A big change with Lion is that it no longer supports running PowerPC code. So if your program needs depend on programs that run under the Rosetta emulator, a pure Lion system may not be the answer. However, a dual boot system would cover that (I have a dual boot setup).
If you want to use Lion, you should have 4GB or more of memory. Lion requirements are 2GB however a number of people haven't been satisfied with it's performance, which was fixed by going to 4GB. -
Since upgrading to Lion my MacBook Pro freezes randomly
Since I upgraded my MacBook Pro (shipped last October) to Lion, it randomly freezes.
It lasts roughly 4-5 minutes where I cannot do anything. The only running apps are Google Chrome, Skype and Twitter. All are a their latest version.
Anyone having the same issue ? Any hint ?Try these
Reset SMC
http://support.apple.com/kb/ht3964
PRAM/NVRAM
http://support.apple.com/kb/HT1379
Hardware Test
http://support.apple.com/kb/HT1509
Then backup your files to a external drive and disconnect.
Reboot holding command + r keys and enter the Recovery Partition and see if you can reinstall 10.7 over the installed version.
You might have some third party program incompatibility issue if this doesn't resolve it. -
Mid 2009 13.3" Macbook Pro random freezing issue
Hi all,
I had a 2009 13.3" Unibody Macbook and last week purchased a 13.3" Macbook Pro. I had installed 4GB of RAM in the MB myself, and it had worked fine for the month I owned it.
I backed up my MB with an external USB hard drive using Time machine, restored from this backup on my MBP and moved the 4GB RAM over.
When using the MBP I get random freezes lasting between 1 and 3 seconds, occuring every 5 to 30 minutes.
Could someone please advise a good way to diagnose this problem further? I am guessing it is not the RAM as it worked fine whilst in the MB.I have an update!
I made an appointment with a local Apple Genius Bar and talked to a technian. He said it was neither the RAM nor the Hard Drive at fault.
His only thoughts were that a software issue was the root cause. I have been doing some serious investigating this morning and figured it out. Viewing system.log in Console shows:
SMS::infiniteIntTimerEventHandler ERROR: we have infinite interrupts, disabling
At exactly 5 minute intervals. These correlate with the freezes (to the second).
SMS refers to the Apple Sudden Motion Sensor. I disabled this by doing "sudo pmset -a sms 0" in Terminal, rebooted and everything is fine.
I have no idea why the SMS thinks the Macbook is falling every 5 minutes, but when it occures the hard drive heads are locked down to prevent damage, which is a perfect reason as to why iTunes would crash but Spotify (streaming internet music) does not.
Problem solved!
Edit:
In reply to some questions posted by other members (thank you by the way).
I did install EFI 1.7 update. I did not use the Migration assistance. At some point I will do a fresh install then pick and choose parts from a backup rather than using a full Time Machine Restore. This could still have been the root cause of the issue, but it is hard to tell.
Thanks guys!
Message was edited by: mynamestom -
Hi, I am experiencing random freezing of OSX, First I thought it was related to the latest flash, so I deleted it but the freezing keeps happening. Then I thought it was firefox so I switched to safari 5 but still it freezes.
Now the computer freezes randomly, some times while on the internet, some times while using mail.app, some times just sitting in the finder.
It freezes also every time I try to sync photos to my 3GS in itunes.
It also freezes after Steam is open for a while.
It is a unibody Macbook Pro, 17 inch, early 2009, 2.8 GHz Intel core 2 Duo, 4 GB 1067 MHz DDR3.OSX 10.6.4
If anyone has any ideas how to solve this it'll be much appreciated.I upgraded my MBP 2009 Unibody from the original 250GB HD to a 500GB 7200rpm HD, only to experience the dreaded freezing. Freezes randomly and shows the Beachball for about 30-60 seconds. So, I put my old drive in for a while. Then later, (about3 months), I got another 500GB 7200rpm drive. Installed it, and same problem. So I put it back like it was after having to delete a bunch of stuff to get it below 250GB so I could continue to use it. Later got a 3rd 500GB 7200RPM Drive and SAME PROBLEM! So, I put a 320GB 7200RPM drive and it ALSO has the same problem.
However, each time I did this, I used Disk Utility to copy the data using the Restore command to the new drive. While connected via USB, the drives all worked great. Put them INSIDE the MBP and they give this problem randomly.
I'm really getting sick of it.
Then on August 19, a "fix" was released as a firmware update. I just found this tonight and when I ran it, I was told "This computer does not need this update." So, I guess it's only for APPLE BRANDED Drives, not my other drives. I've tried Fujitsu, Western Digital, and Hitachi drives and they all give the same problems.
Anyone know what I can do to fix this? -
Macbook Air 2011 11" - random freezes. Roaming wifi causing it?
I have MacBook Air 11" Mid-2011 (4GB RAM, 128GB SSD, i5). Ever since getting the machine I've experienced random freezes - spinning beachball, screen becomes unresponsive, holding the power button to force it to close being the only thing I can do. The console logs don't show anything that indicates a problem. They just stop logging anything until I restart. I took it to an Apple store Genius while still under warranty and they kept it in for a few days and ran a suite of tests and found nothing.
The problem was completely random and unreproducable. Sometimes it would happen a few times in a row, then nothing for weeks. Also, it was only happening when I was staying in a particular hotel during the week for work. It was Hilton hotel with the wifi being provided by BT Openzone. It would only happen there, never at home, family members house, Starbucks (which also use BT Openzone here in the UK, airports).
I recently made some changes to my home wifi setup and the problem has reappeared, but this time at home. Where previously I just had an Airport Extreme, I have now extended the network over ethernet powerline to a second wifi access point. The second wifi access point has the same SSID as the main network.
All my wireless devices should seamlessly switch between access points as I move them around the house. Our iPhones, iPads and Dell laptop seem to have no problem doing this. When I move away from one access point, once the signal strength drops to certain point, the device connects to the second access point. The MacBook Air also does this, but it seems to freeze if I am in an area where the signals are overlapping. This also describes the situation in the hotel. The BT Openzone hotspots were spread across the hotel. If my room was in an area where the signals from access points were overlapping I would be more likely to experience the freeze.
If I look in the Wifi logs I can see messages stating that some sort of threshold has been reached and the wifi is starting roaming. These messages are always present at the time of the freezes.
Has anyone else experienced this problem? Is it something Apple would fix eventhough I'm now out of warranty? If it could be a hardware problem, would replacing the wifi card myself help?
cheers.I have MacBook Air 11" Mid-2011 (4GB RAM, 128GB SSD, i5). Ever since getting the machine I've experienced random freezes - spinning beachball, screen becomes unresponsive, holding the power button to force it to close being the only thing I can do. The console logs don't show anything that indicates a problem. They just stop logging anything until I restart. I took it to an Apple store Genius while still under warranty and they kept it in for a few days and ran a suite of tests and found nothing.
The problem was completely random and unreproducable. Sometimes it would happen a few times in a row, then nothing for weeks. Also, it was only happening when I was staying in a particular hotel during the week for work. It was Hilton hotel with the wifi being provided by BT Openzone. It would only happen there, never at home, family members house, Starbucks (which also use BT Openzone here in the UK, airports).
I recently made some changes to my home wifi setup and the problem has reappeared, but this time at home. Where previously I just had an Airport Extreme, I have now extended the network over ethernet powerline to a second wifi access point. The second wifi access point has the same SSID as the main network.
All my wireless devices should seamlessly switch between access points as I move them around the house. Our iPhones, iPads and Dell laptop seem to have no problem doing this. When I move away from one access point, once the signal strength drops to certain point, the device connects to the second access point. The MacBook Air also does this, but it seems to freeze if I am in an area where the signals are overlapping. This also describes the situation in the hotel. The BT Openzone hotspots were spread across the hotel. If my room was in an area where the signals from access points were overlapping I would be more likely to experience the freeze.
If I look in the Wifi logs I can see messages stating that some sort of threshold has been reached and the wifi is starting roaming. These messages are always present at the time of the freezes.
Has anyone else experienced this problem? Is it something Apple would fix eventhough I'm now out of warranty? If it could be a hardware problem, would replacing the wifi card myself help?
cheers. -
OS has been slow on program startup, freezes for up to 2 minutes
Hey everyone,
Have fixed many PCs in my day because they broke and I haven't had much experience on Macs because they just never seem to break and I am just not start where to begin troubleshooting. I have a refurbished (from Mac) Macbook Pro which I purchase about a year ago. 2.54 Ghz core 2 duo, 4 gb ram, running OS X 10.5.8 it recently has been freezing for long periods of time while starting programs.
When I got the computer it was running great, now it lags at certain times such as program startups and waking up from sleep. The freezes can range from 30 seconds to 3 minutes of idling where I can move the mouse around but the pinwheel spins and I can hear the hard drive working. It almost seems like some memory issue as if the computer is having a hard time getting going. It reminds me of windows computers that were infected with viruses that needed to be cleaned up. Sometimes it will run okay but other times if I open a program it will stall and take a while to open, most of the times when the program is finally open it runs smoothly.
The hard drive is 232 gb. I thought it might have been caused by space issues but when I freed up to 50 gb I still noticed the problem occurring. Right now I have 9 GB free - I know its low but I still don't believe it should be hanging for 3 minutes when I start some programs.
I am new to Macs but have troubleshooted many Windows computers and my question is where do I look from here? Is there a place that logs the computer activity during the slowdowns so that I can pinpont the issue?
Thanks for the help!
Here is a screenshot of activity monitor while copying a file over to an external hard drive that I have: http://i.imgur.com/4LXBN.png
Greased Lightbox
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Screenshot of system memory: http://i.imgur.com/YYKNf.pngI'm not sure what you mean by "crashing" but this is what has happened to me and a bunch of other users: When working with plugins that have visual analysis and with these plugins open Logic Pro lags very badly. You can't stop it. You can't make adjustments. You just wait for the lag to catch up, which sometimes takes up to two minutes, depending on the stress you are putting on the system. If this is the case with you as well, join the club. It's a problem that has been well-documented on here. It occurs for me when I open channel eq and have the visual analyzer button engaged. As soon as I open two instances I will get this lag.
I had a rather depressing conversation with a fellow at the top of tech support today, who still hadn't heard of this problem. All I can say is, CALL APPLE TECH SUPPORT!!! Make sure they know this is a problem you are having! Otherwise it doesn't get placed into the heirarchy of bugs that need fixing. That's exactly what I was told today and it made me very upset because I have called support, and I have seen that many other folks have done the same. Apple is so large a company they just don't take things seriously enough to need to fix them until they receive calls. So please, call if you can! Ask to be put on with second tier support.
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