Macbook repaired, but should I get money back?

I recently turned my Macbook over to my local store to fix a backlight problem. I was quoted £95 to replace the 'Board, Inverter' but when I collected it it was only £66 so was grateful. However, replacing this part did not fix the problem in any way so back I went to Apple. This time they replaced the "Cable, Inverter" and I have it back now and it seems fixed. Now, I am under the impression that this cable did not cost as much as the part that was needlessly replaced, so should I demand some money back from Apple?
Regards

Unfortunately, that's the way that "out of warranty" repairs work. They will try what they can to repair the problem... but for difficult to diagnose problems... they may not always get it on the first try. They provided the service (labor) and part, so there isn't any reason for them to be out that expense. That's one of the problems that getting an extended warranty can help to avoid (at least during the warranty period). That's pretty much the case with any type of repair. If you bring a car in for service and they do what they can... and it is not clear that the problem still exists after the service (this is especially common for intermittent problems)... you will generally not be refunded the cost of the service that was performed.
Having said that... there certainly is no harm in contacting Apple to discuss it with them. There's just no way for anyone here to let you know how they will respond.

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