MacBook replaced: does AppleCare agreement transfer?

Hi,
I had a number of problems with my first revision MacBook (3 replacement batteries, replacement power pack, faulty logic board, faulty bluetooth, cracked case, discolouration, broken bezel, stuck pixel, mushy trackpad, etc, etc). When the logic board and bluetooth module failed again, Apple agreed to replace the machine with the latest MacBook (released a couple of days ago).
I have just under two years to run on the AppleCare associated with the first MacBook - does this AppleCare agreement automatically transfer to the new machine? or will I need to contact Apple again to arrange? I'm hoping that I do not need to purchase AppleCare again but forgot to ask this question when I picked up my new MacBook.
Similarly, I recently purchased ProCare (as I needed the logic board replaced quickly!) - will my old MacBook be removed automatically from the list of machines registered to me? I think the ProCare covers 3 machines so obviously do not want my old MacBook to be included on this list!
Any info from anyone with experience in these matters would be greatly appreciated!
Thanks.

Many thanks for the info.
I spoke to customer relations today:
1) AppleCare
Two choices - transfer the plan to new machine and use the remainder up with this machine or receive a pro-rata rebate on AppleCare and buy new AppleCare (I chose the latter)
2) ProCare
Visit the store I purchased this from and they will be able to de-register my old MacBook and update my agreement to include my new MacBook
Relatively pain-free resolution but would have been useful if this process was automated.
Hopefully this will help anyone with a similar query in the future.
Thanks again for your help.

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