Macbook Retina Displays

I just stopped by the University Village Apple Store to get my screen replaced. Third time in a year that I have had to replace hardware-first time to replace all the dots on my screen, second time to replace a chord that was burnt all the way through,and now to replace the screen again.
I bought this computer for my study abroad to Brazil where I thought apple could bring an amazing,quality, and piece I could rely on for quite some time.
I have had apple products for over 10 years now-as I realize the hardware associated with apple could become a mythos for me. Never have I ever had an such an unprofessional/subpar customer service experience until today.
I walked and set up an appointment to be met later than the time scheduled. I was asked what the issues were and explained it. I was given the first option by a nice genius named Raleigh saying they would fix it for the equivalent for the apple care warranty($400). I asked to speak the manager. The manager told me that "Products fail","It's a month out of the year warranty"."That screen is worth $600", "Apple products last longer than the industry other" boiler plate responses. How much is a screen worth if it doesn't work? Every other screen I have owned has lasted longer than a year.
I told him that this is clearly a problem with the hardware and that it failed several times within a year,I work two jobs(don't have a l of money),nobody told me that I had that 90 day option to cover the warranty right went I left the last two times, and I would like it replaced immediately. He told me "Ok, I but this time we'll run diagnosis". Is Apple telling me that they don't run diagnosis? What stopped them from running it the first time? We all knew what the problem was and what needed to be replaced. This is an issue that has repeatedly happened. LCD displays last longer than a year. New LCDs last longer than a year.
The manager bargained down the replacement a little because he knew I was right. But I was never offered anything more meaningful. I was given the same phrases more than several times in a row when given reasons for why I should pay them. If I wanted to get a flat response I would have written to a computerized sales support played by HAL.
When I got my ipod it was the first time feeling an attachment to technology-an emotion of unbelievable...magic. I had music that I could hear anytime anywhere and it has lasted since. I bought the retina MacBook Pro for movies,games, and great reliability. My Dell laptop has lasted more than 5 years-no screen or hardware issues and will continue to work further along the line. Prove me wrong Apple. 2k is a premium for laptops or any computer and I expect that a normal product would be the same within a year. Apple has not rekindled my faith.
If either Steve is listening let me know that you are there!

I took the computer in for a display with white dots that don't go away on the screen. Pretty sure they are dead pixels. Apparently this a wide spread LG screen issue. Can only be fixed with a replacement probably.

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Slightly misled & eye strain - Macbook Retina Display

Anyone else feel slightly misled over the new macbook "retina" display? Highest resolution ever in a laptop etc.
Well it isn't it's still basically the same 1440x900 desktop as my old macbook even if it is underpinned by 4 x the pixels.
If I deviate from the 1440 by upping the resolution to 1920 then the picture is not that sharp and I get eye strain.
I also run a Sony Vaio Z11 with a 1080p display (1920x1080) and that is on a 13" display and use that all day every day without problems.
Is it the off pitch resolution that is causing the problem, ie 1.5 pixels per desktop pixel thats causing the eye strain?

Unfortunately, the problem wasn't due to the glossy quality of the screen as I had purchased a hi-res anti-glare. I will probably put an anti-glare film on the retina display if I make the purchase, as I also find glossiness to be annoying. I do find it very interesting that you can use your matte LED screen for so long without trouble. I wish I could have said the same, but 15 minutes on my returned 2011 LED matte Pro left me with headaches and strained eyes. From reading the other large thread, it seems that some people are just more sensitive to the LED. Thanks for the response though!

CS5 on MacBook Retina Display

I recently installed CS5 on the new MacBook Retina Display and the program components show up very pixelated or at a low quality resolution. Is there an available update for CS5 customers or is it necessary to purchase the new CS6? Also, is there an update available to make the new CS6 compatible with this version of the MacBook and does it come at a cost?

There is no Retina support in CS5, plain and simple. In CS6 only Photoshop and Illustrator got a Retina update. Only the latest CC has all programs with Retina support.
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Macbook Retina Display - Creaks when opening programs

My macbook retina display creaks randomly only when programs open.
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When a youtube video starts playing, it creaks.
When i open chrome or safari, it creaks.
It only creaks at the beginning when programs starts running.
Wierd.
anyone having this problem too?
Please share.
cheers.

I imagine it is not an expected issue, as my 2010 MBP worked just fine. Also, were the issue expected I would hope that it would be compensated for. I am typing this response on the Retina MBP and there is definitely lag or letters disappearing all togther. I am also typing this to get the screen shots of the activity monitor.
Here are the results:
Also, when posting the pictures here in this message, the images seemed askew until I scrolled the screen a little. It would seem to me a video card issue but I am not a Mac genius so I am just guessing. I am using the default "best for retina" resolution setting.
This is also what I am saw just now as I was scrolling:
Notice the lines of text don't align.

CS3 pixelated on Macbook retina display

my CS3 design premium looks pixelated on my Macbook retina display. Can this be fixed?

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Web Images and App Store Icons are distorted in MacBook Retina Display

Recently, most of the icons on Mac App Store are distorted. I also noticed this on web images when browsing using Safari or Google Chrome. By the word "distorted", I mean that the image was not properly loaded, it contains pink lines and multiple blue and pink dots. I even experienced this on Apple website. When I click on "Shop", the images for Macs, iPod, iPhone, etc. are distorted or you can see some image ghosting. I haven't experienced this issue on other non-web applications like Office, Finder, etc.
Do you think it is a problem with my machine, or my internet connection? My internet connection seems fine when I use other laptop or computer. I even tried browsing the web around 3 AM in the morning when the connections is fast, but the issue is persistent for web browsers (Safari and Chrome) and for App Store as well.
I am using 13" rMBP, by the way.

I can now observe the issue on websites that contain large graphics like Flickr. On another laptop (Windows), some websites are not loaded properly because of my internet connection. For my Mac, I think it would be best to test Safari and Chrome using a stable internet connection before asking for technical support just to rule out a possible cause of the problem. Also, some websites that I view, aside from the distorted images, contain codes (maybe HTML codes). This means that the web page is not loaded properly, right?
My connection speed is 0.48 Mbps for download speed and 0.28 Mbps for upload. Is this too slow for Retina display?
I bought my MacBook Pro during the first week of November and did not encounter any graphics issue until now. I used to browse the internet and the web images seems to be loaded properly.
I do not encounter any graphics issues when using other non-web applications like Microsoft Office, Calendar, Photoshop, et al.

When will the MacBook Retina Display shell case come?

I am going on a trip and I need a protection case to keep my laptop safe. I recently bought a MacBook Pro with Retina Display and I have not heard anything from Apple about the cases. When will the cases be out in the U.S?

I went to the Apple Store today and talked to the manager. He said he does not know, because the only indication of when is WHEN it arrives. Could be tomorrow (unlikely). Could be ten days. I tend to believe him because he has been right in the past. Just ask the store roughly when deliveries are made each day. Then call around that time.

InDesign appears pixelated on MacBook retina display

I have just installed InDesign CS6 ver8.0.1 on my new MacBook Pro. It appears all blurry and pixelated on the retina display. Is there anything I can do to fix it?

No.
CS6 is not optimized for retina displays. You'll need to move to
Creative Cloud for that.

Using Photoshop to create web graphics on a MacBook Retina Display

I have the new 2014 MacBook Pro with Retina Display and just downloaded the latest version of Photoshop. I've found that when creating graphics for the web (buttons, banners, etc), I have to zoom to 200% in order for the size of the graphic to be what will appear on the web. For example, a 600px wide banner appears to be 300px wide in Photoshop (even though it is, indeed, 600px when viewed on the web). I've learned that I have three options:
1) design while squinting to see the very small object on the screen (not really a good choice),
2) check the "Open in Low Resolution" box for Photoshop if I want my graphics to appear to be the right size when designing them in Photoshop, or
3) continue zooming to 200% when working in Photoshop.
My question is: aside from the obvious annoyance factor, which of these options is the best choice for creating the highest quality graphics for the web? Are they both the same result... or am I hurting my graphics in some way by choosing one over the other?
THANK YOU!

jennyhughesvt wrote:
For example, a 600px wide banner appears to be 300px wide in Photoshop (even though it is, indeed, 600px when viewed on the web).
That statement indicates you have a bit of a misunderstanding about how things work. It's not true, because you seem to be confusing the term "px" with a physical measurement. What you need to understand is that a pixel on a Retina display is far smaller than one on a non-retina display.
The key is this: Images are upsampled by Safari when displayed. Therefore, "viewed on the web", which you appear to think of as invariant, is actually not the same from computer to computer. Try this: Put a 600 px image into a simple web page, then display it in Safari on your Retina system and screen-grab it. Now measure the size of the image in pixels in the screen grab. It will actually NOT be 600px as you have stated.
Why would Safari upsize a web image on a Retina-equipped system? Because Apple realizes that if it displayed an image that's been prepared for a typical non-retina 100 ppi display, as most are, it would look tiny on the 200+ ppi Retina display, so it's zooming everything for you as a convenience.
I suggest taking some time to get your mind around how things actually work, and get to understand what a pixel really is, rather than making assumptions based on what you see. Once you truly understand how images are actually being displayed, you'll be able to make the right decisions that work for you.
Keep in mind that Photoshop is giving you the use of each and every pixel in that beautiful 200+ ppi Retina display. Safari is not, unless you program your HTML to take advantage of it.
The future of the web, in my opinion, is moving toward a model where images are actually provided at a higher-than-absolutely necessary resolution, and so high resolution displays will be able to make more of them, and people can easily use zooming to see even more detail as they want.
You might want to glance at this test page I created (and view the source to see how the HTML is coded):
http://Noel.ProDigitalSoftware.com/temp/WebImage/Test.html
-Noel

CS4 Not working for New Macbook retina display?

So I finally upgraded to the new MACBOOK PRO retina display I've been using CS4 since 2009 now since I transferred all of my files/data/etc into my new laptop for some odd reason I can't use my Photoshop it keeps saying
FATAL ERROR
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
Anyone know why? Do I need to finally upgrade to the latest CS? Before you shout stupid...I'm not that professionally educated on the way these things work.

Photoshop and most other adobe products never work right after transferring instead of reinstalling using the adobe installers, because the install of photoshop is not a tidy application like most mac applications and strews things all over the operating system, not just in the applications folder and transferring it from from backup or whatever can't possibly transfer all the bits and pieces that make up the photoshop cs4 install.
If your lucky you can download and install photoshop cs4 from this link and hopefully will that repair any of the missing items.
Download CS4 products
Otherwise, you'll have to run the adobe creative cloud cleaner, delete everything adobe on the hard drive and reinstall photoshop cs4

Photoshop & Macbook Retina display

Does Photoshop support the new Macbook Pro Retina display?

Chris Cox wrote:
If the user hasn't changed the OS scaling preferences, then Photoshop on a retina display will look just like Photoshop on a non-retina display.
It just won't have smooth text and UI edges that the increased resolution offers, and the image won't be using the full resolution of the display because the OS will be doubling all the pixels automatically.
MacOS on the new machines offers several choices for how to scale applications, including several choices for dealing with apps that don't know about high resolution displays.
So what your writing is Apple realizes there is a problem running programs written for older low resolution displays. So they have programmed into their OSX system options to scale up application windows to simulate running on a lower resolution device. Things will appear larger and less sharp then they actually are. Whoop de do. Why pay for a retina display and not use its resolution. Scaling windows up in size is like using 1/4 the retina pixel for every pixel you display Apple scales it to use 4 of the retina display pixels so the pixels is as large as it would be on a 100dpi display. Just buy a normal lower resolution and don't have the overhead required to scale windows up to simulate 100dpi to use a 226dpi display as a 100dpi device. Waste of money and resources. Applications like Photoshop need to be changed or run on a 100dpi display.
Photoshop has no problem with images and high resolution displays. Photoshop scales image windows content all the time. Its second nature for us to zoom images and pan about them and also change the window size on screen. The only problem there is is that Photoshop can not zoom its Dialogs and Paletts and bars Photoshop at best offeres one, two or three size options for these and they were designed for displays that have a resolution around 100DPI. On a 226 or 326 DPI display these areas will be so physically small you will have difficulty reading the small text and making out which small icon your seeing within these areas.
I find all versions of Photoshop with the exception of CS6 quite useable on my 133DPI displays. The GUI is on the small side. With a magnifying glass or software magnifying glass to see the GUI I would think Photoshop would be useable on a retina display using its native 226Dpi resolution. Its the GUI physical pixel size that is a problem not the 226DPI resolution. If you double the resolution of a display the size of an object becomes 1/4 the size it was on the lower resolution display. If the displays pixel count is not increased the display will be 1/4 the size of the lower resolution display. let get Physical

My music will not sync with my new Macbook Retina Display

I have an iPhone5 w/latest iOs using iTunes 11.1.3 and OSX 10.9 on a Macbook 13" w/Retina Display.
I just migrated my music into iTunes, which was a chore since no utility helped. I manually moved all my music. Now I don't mind syncing my phone with a new iTunes library. However, it is not working. iTunes goes through the entire syncing process making it look like it did it all. However, when I look back at my phone, nothing has changed. No new playlists, no changes to apps, etc. Please help. I'm annoyed!!

This is exactly my problem. It used to work fine, before 10.0.1. I've tried everything. I've checked the right boxes when connected and clicked Apply. I've tried syncing it via wifi and plugged into my mac. Mail seems to work fine on all devices, also, the iPad under music says that the my mac is available in music and videos, but only a partial library is available in music (all in videos). It says it will do a wireless sync when the mac is available, but I've checked in the mac's system preferences which says it is connected to the wireless network. I've even tried different locations in the house woth the iPad (charger always plugged in) with no response. The iPad works fine, otherwise. I've shutdown and restarted both devices. I'm stuck!!

Would a busted speaker in a macbook retina display affect sound through headphones?

I was recently told that my macbook pro retina display had a busted speaker, this conclusion came about because whenever I played audio, and annoying buzzing would come from the speakers. Since i have not had the time lately to take it into apple and have them fix it, I have had to use headphones. To get to the point, I was wondering if busted speakers could affect the sound quality of in-ear earphones?

If your not getting the same Buzzing then there probably isn't anything wrong with the audio chip. Muffled sound in a Movie? Join the club. Every time I watch a movie I have to raise and lower the volume. Not sure why, in my opinion, modern movies have terrible sound. Music way to loud, voices way to low and forget about when they are talking quietly. I though it was me but all my friends say the same thing.
Never have to do this with movies made in the 30, 40, 50, 60, 70, 80 or 90's. It is only with newer movies.

Macbook retina display won't sleep

Anyone else have this problem ? I don't know if its a macbook retina issue or mountain lion issue, just want to see how common it is. The screen won't turn off even after I set power preferences to turn off when idle for 2 min. When I try to force it to sleep from apple drop down menu, the screen turns black and freezes.

my laptop goes to sleep at night... fan stops making noise..
and I shut my laptop...
then I wake up and find my retina fan humming away and the computer is hot,
why is it running in it's sleep? when Im not using it??
i even have "put hard disk to sleep" after an hour...
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What cable do I need to connect my macbook retina display to my old windows xp pc

Hi
I just bought a new MacBook Pro retina and need to transfer pics and music from old pc onto it.
I Understand you can do it wireless but assume this will take forever (given I have about 120gb of files to move)
Have also read that you can do this with an Ethernet cable (but there is no Ethernet port on my macbook). Can anyone advise on any cable/adaptor that I Can use to connect them?
FInal point - have also read that you can transfer via external hard drive but a bit clueless as to which one can easily handle both mac and Windows. I'm not very tech savvy so didn't want complexity of having to reformat anything (which you seem to have to do on a lot of them). I am planning on getting an external hard drive anyway (to back up on) but was ideally going to buy one that was designed to work with mac hence trying to do the initial migration job using a cable if possible.
Anyway all help and feedback appreciated
j

1. Use a Thunderbolt to Gigabit Ethernet adapter. The online Apple Store sells these.
2. Any drive which wasn't originally designed for usage with Macs will work out of the box, but will need to be reformatted prior to usage with Time Machine or to store a bootable clone.
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Macbook Retina Displays

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