Macbook running extremely slow
Hi,
I have a 2012 Macbook Pro. I believe the model is a Macbook Pro 9.2. I am running Yosemite and increased my RAM from 4 GB to 8GB a month ago. Up until yesterday afternoon it was running completely fine. Now it is extremely slow. For starters it takes a good 2 minutes to boot up and even once it is booted up it takes another two minutes before it will open any programs or applications. I have plenty of hard drive space available (over 300 GB) and when I check the Activity monitor there does not seem to be any programs using up more CPU or RAM than I would expect. Does anyone have any suggestions as to what the problem is, or how I should proceed with troubleshooting from hear on out?in advance.
Thanks for any help
Hi Linc,
Thanks again for your help, I really appreciate it thus far. I backed everything up and ran the suggested diagnostic. Here it is:http://pastebin.com/rjGyVixq
Start time: 21:59:16 03/09/15
Revision: 1283
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 5:57
UID: 501
DNS: 24.226.1.93
System caches/logs
2.5 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-02-05 Microsoft Word hang
2015-02-07 LegacyFileVaultMessageTracer crash
2015-02-11 garcon crash
2015-02-14 LegacyFileVaultMessageTracer crash
2015-02-15 garcon crash
2015-02-16 Microsoft Error Reporting hang
2015-02-19 Microsoft PowerPoint hang
2015-02-21 LegacyFileVaultMessageTracer crash
2015-02-22 garcon crash
2015-02-25 deleted crash
2015-02-28 LegacyFileVaultMessageTracer crash
2015-03-01 garcon crash
2015-03-02 Google Chrome crash
2015-03-07 LegacyFileVaultMessageTracer crash
I/O errors
disk3s2: do_jnl_io: strategy err 0x6 1
Volumes
disk1: /
HID errors: 190
Kernel log
Mar 4 07:52:31 ARPT: 29126.769957: MacAuthEvent en1 Auth result for: 00:0b:86:ca:a8:a1 AP busy fail
Mar 4 07:52:31 ARPT: 29126.783820: MacAuthEvent en1 Auth result for: 00:0b:86:ca:96:c1 Auth request tx failed
Mar 5 07:56:25 ARPT: 53909.578949: MacAuthEvent en1 Auth result for: 00:0b:86:cc:b3:11 Auth request tx failed
Mar 5 07:56:25 ARPT: 53909.580703: MacAuthEvent en1 Auth result for: 00:0b:86:cc:b3:01 AP busy fail
Mar 5 08:34:04 SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x24, ASCQ = 0x00
Mar 5 08:34:04 SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x24, ASCQ = 0x00
Mar 5 08:34:04 SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x24, ASCQ = 0x00
Mar 5 08:34:04 SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x24, ASCQ = 0x00
Mar 5 08:34:04 SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x24, ASCQ = 0x00
Mar 5 09:43:52 jnl: disk3s2: write_journal_header: error writing the journal header!
Mar 5 09:43:52 jnl: disk3s2: close: journal 0xffffff80395e7c20, is invalid. aborting outstanding transactions
Mar 6 07:56:43 ARPT: 80808.148069: MacAuthEvent en1 Auth result for: 00:0b:86:cc:b3:11 Auth timed out
Mar 6 11:05:37 IOAudioStream[0xffffff8039750800]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
Mar 8 03:23:45 IO80211Family: IO80211QueueCall::handleEntry - called type 4, error 0xc
Mar 8 17:26:53 Failed to open swap file 30
Mar 8 17:26:53 vm_swap_create_file failed @ 21 secs
Mar 8 20:25:52 Failed to open swap file 30
Mar 8 20:25:52 vm_swap_create_file failed @ 43 secs
Mar 8 20:58:46 Failed to open swap file 30
Mar 8 20:58:46 vm_swap_create_file failed @ 43 secs
Mar 9 09:19:24 PM notification timeout (pid 27, powerd)
Mar 9 09:49:24 PM notification timeout (pid 27, powerd)
Mar 9 09:51:49 ARPT: 7100.526027: MacAuthEvent en1 Auth result for: 00:0b:86:cc:b3:01 AP busy fail
Mar 9 09:51:49 ARPT: 7100.563370: MacAuthEvent en1 Auth result for: 00:0b:86:ca:a6:81 AP busy fail
Mar 9 16:07:05 0xffffff80456445a0) triggered DYLD shared region unnest for map: 0xffffff80456445a0, region 0x7fff83000000->0x7fff83200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
System log
Mar 9 17:20:53 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 17:20:53 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 17:21:32 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 9 17:22:39 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft PowerPoint" for over1.00 seconds. Server has re-enabled them.
Mar 9 17:36:33 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[422]
Mar 9 17:47:39 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 9 18:05:43 com.apple.mtmd: handler unblock failed. (status=-1/errno=2/token=1986/fd=4)
Mar 9 18:06:36 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[437]
Mar 9 18:36:41 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[446]
Mar 9 18:52:13 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 18:52:13 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 18:54:19 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 18:54:19 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 19:00:49 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 19:00:49 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 9 19:06:45 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[681]
Mar 9 19:36:48 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[868]
Mar 9 20:06:52 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1055]
Mar 9 20:36:55 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1239]
Mar 9 21:06:58 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1427]
Mar 9 21:37:30 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1632]
Mar 9 21:50:19 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 9 21:55:12 fseventsd: implementation_removed_client: did not find client 0x7fa39940a760 for path = '/.docid'
Mar 9 21:55:14 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 9 22:07:33 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[2224]
launchd log
Mar 3 07:50:13 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.183, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 8 03:23:48 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.188, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 8 17:28:04 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.192, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 8 20:09:02 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.186, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 8 20:35:03 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.193, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 8 20:59:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.186, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 9 07:56:00 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 9 12:09:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 9 16:05:59 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.apple.photostream-agent, error = 119: Service is disabled
Loaded kernel extensions
com.Cycling74.driver.Soundflower (1.6.6)
Daemons loaded
com.apple.watchdogd
com.barebones.authd
com.google.keystone.daemon
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.oracle.java.JavaUpdateHelper
org.macosforge.xquartz.privileged_startx
Daemons disabled
com.apple.mrt
Login agents loaded
com.apple.mrt.uiagent
com.google.keystone.system.agent
com.oracle.java.Java-Updater
org.macosforge.xquartz.startx
Login agents disabled
com.apple.photostream-agent
User agents disabled
com.apple.photostream-agent
User login items
Flux
- /Applications/Flux.app
iTunesHelper
- missing value
WDSmartWareStatusMenu
- /Incompatible Software/StatusMenu.app
iCloud errors
bird 96
CallHistorySyncHelper 9
Continuity errors
sharingd 2
Restricted files: 20974
Lockfiles: 167
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Aug 29 12:11:59 2013
- checksum: 388038361
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null
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7/01/14 4:02:02 AM kernel en1: 802.11d country code set to 'DE'.
7/01/14 4:02:02 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
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Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
Macbook Pro running extremely slow since updating to Yosemite
Hello All,
I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
Problem description:
Macbook Pro 13":
Purchased in mid-2010.
Most Recent Issue (Main Concern):
(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
Ongoing Issues (Greater than one year):
(1) Extremely short battery life (may last two hours on full charge)
(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
(3) SD Card reader doesn't recognize/open an SD card when inserted.
Lex Cschellings Requested the Following:
No obvious elements in the list.
This may well be a dying disk and/or a very bad battery.
Do following:
make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
Then post the link in a new thread.
In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
Lex
Battery Information is as follows:
Battery Information:
Model Information:
Serial Number: W00324SYZD3LA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 3205
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4350
Health Information:
Cycle Count: 987
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2489
Voltage (mV): 11143
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 11:09:57 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.sbd.plist
[killed] com.apple.spindump_agent.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.google.Chrome.framework.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
AdobePDFViewer: Version: 10.1.7 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% ARM
5% Google Chrome
2% launchservicesd
0% AppleSpell
0% WindowServer
Top Processes by Memory: ℹ️
90 MB Google Chrome
38 MB Google Chrome Helper
21 MB mds
17 MB WindowServer
17 MB System Information
Virtual Memory Information: ℹ️
25 MB Free RAM
952 MB Active RAM
944 MB Inactive RAM
578 MB Wired RAM
9.26 GB Page-ins
278 MB Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 09:13:10 PM Self test - passedLex,
I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
### SYSTEM INFORMATION ###
Report Timestamp : January 6, 2015 3:09:15 PM CST
Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15
Application Name : DriveDx
Application Version : 1.3.0.444
App SubBuild : 0
Application Edition : 1
DriveDx Knowledge Base Revision : 1/1
Computer Name : <BLOCKED>
Host Name : <BLOCKED>
IP Address : <BLOCKED>
Computer Model : MacBookPro7,1
OS Boot Time : 2015-01-06T13:54:46
Time Since Boot : 01h 14m 29s
OS Name : Mac OS X
OS Version : 10.10.1
OS Build : 14B25
OS Kernel Version : Darwin 14.0.0
ATA Command Support Tolerance : verypermissive
N of drives with S.M.A.R.T support : 1
### DRIVE 1 OF 1 ###
Last Checked : January 6, 2015 2:59:53 PM CST
Last Checked (ISO 8601 format) : 2015-01-06T14:59:53
Advanced SMART Status : OK
Overall Health Rating : GOOD 100%
Overall Performance Rating : GOOD 100%
Issues found : 2
Serial Number : 5VCK3CCN
WWN Id : 5 000c50 029e6a4c3
Volumes : Untitled
Device Path : /dev/disk0
Total Capacity : 250.1 GB (250,059,350,016 Bytes)
Model Family : Seagate Momentus 5400.6
Model : ST9250315ASG
Firmware Version : 0008APM2
Drive Type : HDD 5400 rpm
Power On Time : 7,694 hours (10 months 20 days 14 hours)
Power Cycles Count : 4,772
Current Power Cycle Time : 1.2 hours
=== DEVICE CAPABILITIES ===
S.M.A.R.T. support enabled : yes
DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]
Sector Logical Size : 512
Sector Physical Size : 512
Physical Interconnect : SATA
Removable : no
Ejectable : no
ATA Version : ATA8-ACS T13/1699-D revision 4
SATA Version : SATA 2.6, 1.5 Gb/s
Attributes Data Structure Revision : 10
SMART Command Transport (SCT) flags : 0x103f
SCT Status supported : yes
SCT Feature Control supported : yes
SCT Data Table supported : yes
Error logging capabilities : 0x1
Self-tests supported : yes
Offline Data Collection capabilities : 0x73
Offline Data Collection status : 0x0
Auto Offline Data Collection flags : 0x0
Bay # : 1
I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
[Known device ]: yes
[Drive State Flags ]: 0xc0000000
[Last State Change Timestamp ]: 2015-01-06T14:52:48
[Last State Change Flags ]: 0x40000000
[Last State Change Diff Flags ]: 0x1
=== CURRENT POWER CYCLE STATISTICS ===
Data Read : 2.2 GB
Data Written : 768.4 MB
Data Read/Write Ratio : 2.91
Average Throughput (Read) : 2.6 MB/s
Average Throughput (Write) : 865.2 KB/s
Operations (Read) : 43,921
Operations (Write) : 28,114
Operations Read/Write Ratio : 1
Throughput per operation (Read) : 52.2 KB/Op
Throughput per operation (Write) : 28.0 KB/Op
Latency Time (Read) : 0 ns
Latency Time (Write) : 0 ns
Retries (Read) : 0
Retries (Write) : 0
Errors (Read) : 0
Errors (Write) : 0
=== PROBLEMS SUMMARY ===
Failed Indicators (life-span / pre-fail) : 0 (0 / 0)
Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
Warnings (life-span / pre-fail) : 2 (2 / 0)
Recently failed Self-tests (Short / Full) : 0 (0 / 0)
I/O Errors Count : 0 (0 / 0)
Time in Under temperature : 0 minutes
Time in Over temperature : 0 minutes
=== IMPORTANT HEALTH INDICATORS ===
ID NAME RAW VALUE STATUS
5 Reallocated Sector Count 0 100% OK
197 Current Pending Sectors Count 0 100% OK
198 Offline Uncorrectable Sector Count 0 100% OK
199 UDMA CRC Error Count 20,154 100% Warning
=== TEMPERATURE INFORMATION (CELSIUS) ===
Current Temperature : 31
Power Cycle Min Temperature : 29
Power Cycle Max Temperature : 34
Lifetime Min Temperature : 0
Lifetime Max Temperature : 46
Recommended Min Temperature : 3
Recommended Max Temperature : 62
Temperature Min Limit : 0
Temperature Max Limit : 65
=== DRIVE HEALTH INDICATORS ===
ID | NAME | TYPE | UPDATE | RAW VALUE | VALUE | THRESHOLD | WORST | STATUS
1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK
3 Spin Up Time Pre-fail online 0 100 0 99 100% OK
4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK
5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK
7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK
9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK
10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK
12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK
184 End-to-End Error Life-span online 0 100 99 100 100% OK
187 Reported Uncorrect Life-span online 0 100 0 100 100% OK
188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK
189 High Fly Writes Life-span online 0 100 0 100 100% OK
190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK
191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK
192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK
193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning
194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK
195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK
197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK
198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK
199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning
254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK
=== DRIVE ERROR LOG ===
error log is empty
=== DRIVE SELF-TEST LOG ===
# | LIFETIME (H) | TEST TYPE | PROGRESS | STATUS | LBA of 1st error
1 7694 Short offline 100% Completed without error - -
Macbook Pro 2011 just started running extremely slow
After recent OS upgrades and general teenager use, the MacBook Pro all the sudden is running extremely slow. I am not a really technical person, what should I do to fix? I will start backing up now.
Thank you
MattYou may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
Try resetting PRAM and SMC:
http://support.apple.com/kb/PH4405
http://support.apple.com/kb/HT3964
Is it faster now? If not, proceed.
Restart in Safe Mode:
http://support.apple.com/kb/HT1564?viewlocale=en_US
If it boots faster then uninstall all unnecessary login items >User&Groups>Login items. Unlock the padlock. Remove them with the minus -
Also uninstall internet plug-ins in your browsers.
Is it faster now? If not, proceed.
Backup your data immediately:
Before proceeding you should make sure you have a current backup. If it has been getting slower over time your disk could be a failing slowly. SATA drives have two retry modes: short and long. They can continue operating as read errors are increasing. The long retry cycle is very long and can cause significant performance degradation. If it has started long retries then it is likely to get worse and eventually fail. SSDs also have a failure mode where the fail slowly.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
Spotlight: If Spotlight is continually running, re-index Spotlight:
http://support.apple.com/kb/ht2409
Low disk space:
If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac. For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
Disk Diagnosis and Repair; Runaway Processes:
See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
- Directions on how to detect a failing drive
- How to repair a filesystem on a working drive.
- How to check for runaway processes hogging the processor time.
Additional suggestions in "Why is my computer slow?” are particularly good.
https://discussions.apple.com/docs/DOC-3521
In the "Something is wrong with your machine” section.
- Corrupted Caches
Using Onyx to clear the caches.
- Step by Step to Fix your Mac:
https://discussions.apple.com/docs/DOC-3353
(I learned a lot reading this document. Good stuff.)
- A clean install.
After you have backed up your system twice.
Preferably with one of the backups being a clone.
Time Machine restores are complex and can sometimes fail.
You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
As part of this clean install procedure erase the disk with Security Option Zero
that writes zeros to all sectors and remaps bad sectors as it does so.
That is a time consuming operation, but worth it.
See https://discussions.apple.com/message/24057867#24057867
Additional suggestions:
http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
and Mac Performance Guide: http://www.thesafemac.com/mpg/
Hardware replacement or upgrade?
Hopefully by now your Mac is back to its normal speed. If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs. If it is under warranty or AppleCare they will repair it for free. If not, you can compare their estimate with DIY repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.) For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/. You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
> About This Mac > More Info… > System Report > Model Identifier:
If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable). An 8 GB memory upgrade is only $100. When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
Good luck. May the software fixes do the trick. -
Macbook Pro 15" Late 2011 - Running Extremely Slow
I've only had my Macbook Pro for about 9 months. Lately it's been running EXTREMELY slow, and freezing up at some times. I have a RAM monitor, and it will sometimes drop below 192MB! I have 4GB installed, and I only run a few light-weight applications, No Final Cut, or Photosop. On a typical day I'll have the following open at once: Safari, Spotify, Minecraft, Mail, Messages
Nothing 4GB can't handle right? I guess not. I don't download from untrusted websites, so I doubt it's a virus. I honestly have no clue. I don't have the Apple Care, and I'm not sure if this is covered in the 1yr limited warranty that is included with the computer. Hopefully someone can help me resolve this issue.
Thanks,
Caleb.cdh0127
Re: Macbook Pro 15" Late 2011 - Running Extremely Slow
09-Mar-2013 23:49 (in response to pennbank)
I know how computers work.
Oh Sorry Thought you were asking for assistance in solving a problem with your computer -
MacBook Pro running extremely slow- something with RAM maybe?
I'm using a MacBook Pro, and yesterday, out of nowhere it stated running extremely slow and constantly freezes. I did some research and ended up looking in the Activity Monitor, and it seemed like I have no free space available - so I deleted a bunch of files and the computer is still running exactly as slow as it was before. My stats on the activity monitor are:
Free: 9.7 MB
Wired: 851.7 MB
Active: 2.11 GB
Inactive: 1.05 GB
Used: 3.99 GB
VM Size: 162.33 GB
Page ins: 541.0 MB
Page outs: 4.02 GB
Swap Used: 10.41 GB
Finder says I have 317.3 GB available. What's the problem here?Safe mode prevents almost all third-party software from running such as preference panes, plug-ins, extensions, and launchagents and launch daemons. Normal boot lets all that run. So the issue is with one or more of these third-party items. Perhaps you can download EtreCheck 1.9.10 and run it when your system is at it's worst state. Then post the results here for us to check.
Also,
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem. -
Macbook Pro running extremely slow with version OS X 10.10.2
Since updating to Yosemite, version OS X 10.10.2 on my 2010 MacbookPro, it has been running extremely slow in all applications. Everything from booting up and shutting down to getting mail open, printing or using Safari takes a long time! Lots of beach balls spinning and other delays. I have 4 GB of memory and 2.66 GHz Intel Core 2 Duo.
When you see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Problem description:
Mac is running extremely slow. Get the scrolling pointer icon every time I click something.
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 7:43:19 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 442
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
Destinations:
Back up [Local]
Total size: 250.06 GB
Total number of backups: 7
Oldest backup: 2012-08-25 14:58:25 +0000
Last backup: 2015-02-04 23:30:59 +0000
Size of backup disk: Too small
Backup size 250.06 GB < (Disk used 141.13 GB X 3)
Top Processes by CPU: ℹ️
14% mds
6% WindowServer
0% fontd
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
391 MB softwareupdated
185 MB mds_stores
137 MB com.apple.WebKit.WebContent
129 MB Finder
99 MB Safari
Virtual Memory Information: ℹ️
244 MB Free RAM
1.88 GB Active RAM
974 MB Inactive RAM
1.08 GB Wired RAM
34.01 GB Page-ins
130 MB Page-outs
Diagnostics Information: ℹ️
Feb 3, 2015, 09:59:28 PM Self test - passedPerform SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
The try a safe boot:
http://support.apple.com/en-us/HT201262
Any change?
Ciao. -
Why does my macbook run so slow?? I am running OSX 10.8.4
I am running OSX 10.8.4
My Macbook pro is running extremely slow.
It takes a while to power down.
web pages do not pop up automatically like in the beginning.
What can i do to get my laptop back to fresh out the box performance???
This is getting irritating, since i need this laptop for school.First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.
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