Macbook says it's out of battery, but has 40% charge

Recently, I've been having a (somewhat) frequent problem with my MBP Retina (2012). At some point when I'm running on battery, the screen will just shut off and the computer is unresponsive. After a few minutes of trying to get it to turn back on, it shows the "Plug in your computer" symbol on the screen, indicating it went to sleep because it thought it was out of battery.
The problem is that it isn't actually out of battery. Every time this has happened, it has had a significant amount of charge (usually more than 40%).
Is this a known problem?

Please make a Genius Appointment and take it in for service.

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Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I run hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

i run hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

Bring it in for service. Anytime hardware test detects an error, that's an indication the service department needs to fix it.

HT1657 Was watching a movie on my iPad2 and it just stopped, thought it was a low battery but even after charging itbto 100% the movie won't play anymore. It shows the movie chapters but says the movie content can't be played. Please advjise

Was watching a movie on my iPad2 and the movie stopped playing, I thought it was because of a low battery but even after charging the battery to 100% it still won't play. I can bring up the movie & all the chapters but when I press play it says movie content can not be played. Please advise. Thanks!

I am having almost the same problem, with the same OS, iTunes versions, and kids waiting to watch their favorite movie (Frozen). I am (trying) to play the content on the computer, and hooked up to Vizio TV and external stereo.
The video will display on the TV, but the audio will only play through the laptop. The movie will still play with both audio and video on the laptop.
In researching this morning, it seems that i need to purchase a new TV and stereo that are HDCP "compliant" (NOT just compatible). Folks are also complaining that the same "won't play" issues directly on Mac hardware.
I could not find any current software workarounds or patches (Apple seems silent on this as a "problem").
Upgrading hardware is insulting and (frankly) impossible. Why should I get new hardware that works perfectly well?
I was going to get an Apple TV for Christmas, although not if new products cannot be used with my current hardware. I would rather go back to all Microsoft hardware and software than constantly deal with troubleshooting Apple hardware and software.
I'm going to uninstall iTunes v 12 and reinstall v 11 to see if that works.
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HT201412 My iPod 2G doesn't turn on. It is out of battery, but when I connect it to my charger it just continues to show the apple logo. It did that for 3hours straight. Please HELP!

My iPod 2G doesn't turn on. It is out of battery, but when I connect it to my charger it just continues to show the apple logo. It did that for 3hours straight. Please HELP!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPad ran out of battery completely. After charging all night, it is 100%, but my apps won't start. I can access email, Safari, etc.....just not game apps. I have restarted it several times. Thanks!

My iPad ran out of battery completely. After charging all night, it is 100% however I cannot get my apps to work. I can access Safari, email, etc., but cannot get game apps, etc. I have restarted it a couple of times. Any help? Thanks!

Try downloading any free app from thee store and then re-try your apps - the free app can then be deleted.
If that doesn't work then try closing all your open/recently used apps completely : from the home screen (i.e.not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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My iphone 4 regularly gets stuck on the apple logo screen and stays there until it runs out of battery, and even during charging. what can i do? I have restored it, still it gets stuck on apple logo, anyone pls help.

my iphone 4 regularly gets stuck on the apple logo screen and stays there until it runs out of battery, and even during charging. what can i do? I have restored it, still it gets stuck on apple logo, anyone pls help.

Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome.

I reset my iPad 1 and now it won't turn on now it keeps saying low battery but has been on charge all night it's just stays on the apple symbol

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Hello there, HunnyBee123.
The following iPad Troubleshooting Assistant should provide the helpful steps you need to resolve your issue:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/
Thanks for reaching out to Apple Support Communities.
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My Macbook Pro 2014 ran out of battery while mid-slideshow. Now the slideshow won't skip through photos and I can't figure out why? Macbook Pro 2014 13-inch Intel i5 8GB RAM 128GB flash, iPhoto library is on external HDD

Macbook Pro 2014
13-inch
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8GB RAM
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I was in a slideshow, with around 1,911 photos in it. About halfway through, my Macbook ran out of battery. Now when I restarted and charged the Macbook and reopened iPhoto, the slideshow won't advance through photos, and I can't figure out any reason why it would do this.
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I don't know any reason why this would be happening, and there is ample space on my internal drive.
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Make a few tests, James, to narrow down the problem and find out, if the slideshow is corrupted, your iPhoto Library, or settings in your account.
To test, if only your slideshow has a problem, create a new slideshow, just for testing. Just use "File > New Slideshow" and add a few photos. Does this slideshow play correctly?
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If even a new library does not solve the problem, test in a different user account (see this document: Isolating an issue by using another user account - Apple Support):
This process involves creating a new user account, logging in to it, and testing for the issue.
Create a new standard or admin user account in Users & Groups preferences.
Use these instructions for OS X Mavericks.
See these instructions for OS X Mountain Lion.
See this video, or these instructions for OS X Lion.
Optional: If you have any specific files you wish to test with, copy (don't move) those items to the /Users/Shared folder in the Finder.
Log out of your current user account by choosing Log Out from the Apple () menu.
Log in with the new account you created.
Attempt to reproduce the issue you were seeing in your regular user account.
After you have completed testing, log out of the test account by choosing Log Out from the Apple () menu.
Log in as your regular account.
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My 16 months old MacBook Pro just got out of battery and turned off in the normal way in this cases. After conecting it to the electricity, I turned it on again and then after restoring the sistem went off and its not working anymore!!!

I tried pressing at the same time ctrl shift comand keys to reset it and then when I try to turn it on again it just starts the screen blinks and the hard drive sounds briefly but then it dead, if you close the mac then the light that glows when is sleepeng turns on and the computer gets hot and the fans turns on and it´s stopped when the battery is dead again.
Please help its incredible, it´s my 3 mac and I never experienced this before.

Thanks Sig. The information is here: Anything useful stand out?
Battery Information:
Model Information:
Serial Number:    9G1130CJVD3MA
Manufacturer:    DP
Device Name:    bq20z451
Pack Lot Code:    0000
PCB Lot Code:    0000
Firmware Version:    0201
Hardware Revision:    0002
Cell Revision:    0158
Charge Information:
Charge Remaining (mAh):    5663
Fully Charged:    Yes
Charging:    No
Full Charge Capacity (mAh):    5663
Health Information:
Cycle Count:    59
Condition:    Normal
Battery Installed:    Yes
Amperage (mA):    261
Voltage (mV):    12574
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    10
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    10
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Wake on LAN:    Yes
Current Power Source:    Yes
Display Sleep Uses Dim:    Yes
Battery Power:
System Sleep Timer (Minutes):    10
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    2
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Display Sleep Uses Dim:    Yes
Reduce Brightness:    Yes
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected:    Yes
ID:    0x0100
Wattage (W):    60
Revision:    0x0000
Family:    0x00ba
Serial Number:    0x00262704
Charging:    No

When my MacBook Pro i7 runs out of battery, it powers off.

I can't seem to figure out why my new macbook pro turns off when it runs out of battery. Typically, when macs run out of battery, they go into sleep mode. However mine skips this completely and just turns off. Any similar problems? any ideas?
Message was edited by: ssweriduk
Message was edited by: ssweriduk

I have an update regarding this issue. Since receiving my new MacBook Pro, I have calibrated the battery 3 times. Here are my findings of each calibration when the battery reaches 0% charge:
1st calibration: MacBook Pro enters SafeSleep (saving contents of memory to HD) and powers down (no pulsating light indicating memory is still being maintained until plugged-in or battery reserves are depleted). Plugging adapter in and powering up results in memory being restored from HD.
2nd calibration: Same as 1st calibration
3rd calibration: MacBook Pro shuts down without entering SafeSleep. Plugging adapter in and powering up results in normal boot sequence with logs indicating improper shutdown.
SMC and PRAM have been reset prior to these calibrations.
pmset -g returns the following (looks normal to me):
Active Profiles:
Battery Power 1
AC Power -1*
Currently in use:
womp 1
halfdim 1
sms 1
hibernatefile /var/vm/sleepimage
gpuswitch 2
disksleep 10
sleep 0
hibernatemode 3
ttyskeepawake 1
displaysleep 10
acwake 0
lidwake 1
I don't think this is the intended behavior for this MacBook Pro. I've started a case with AppleCare and I hope an engineer will respond to what I'm experiencing as I don't think this is normal. It appears that the MacBook Pro is not accurately determining the bottom threshold of the battery. It thinks there are reserves when there is actually none, causing weird behavior at the end of the battery charge life.
Anybody else experiencing this with their MacBook Pro 15" i7?
Will update as soon as I find out more.
Message was edited by: ube

Macbook Pro just ran out of battery, when I tried to boot up it cannot locate the HDD.

So as stated above I mistakenly left my Macbook Pro on and it ran out of battery. When I tried to power it back on again it just goes to the folder and question mark logo. What happened? Did I kill the hard drive ?

Let it charge overnight.
Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964

HT1435 hi there i have this problem with my ipod on the second picture which says "Pease Wait Very Low Battery" but it will not charge at all or turn on, sync with computer anybody any ideas.

Hi there I have an ipod classic which will not charge and keeps saying "Please Wait Very Low Battery" can anbody help me its just sad to see it go.

Normally it takes 2 to 4 hours to fully charge an iPod Battery, using a USB2.0 port or wall charger.
Even if the battery is dead, you can have it replaced at Apple Store for about US$60 or at any 3rd Party Ipod Service Center for less.

My iphone has run out of battery and displys the charging battery when connected. But it doesnt actually charge or is recognised by my mac.

When my phone ran put of battery it went to 1% i charged it all night from a outlet, however in the morning it was still on 1%. So i switched it off to charge, it then said no charge. Then when i try to charge it no charge goes in! Even when plugged into my mac nothing happens, the phone displays the charging battery but the mac doesnt pick up on the phon ebing plugged in. help?!

Clean iPhone charging port with toothbrush. See if better. If not and if there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, Apple has battery replacement program which costs $80. If you go your own route, consider batter replacement and/or charging port replacement with attached flex cable, both are less than $10 parts.

Macbook says it's out of battery, but has 40% charge

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