Macbook screen problem

My macbook's screen freezes and turns to strange colors suddenly when I'm working on it , what's the solution ?
I don't know if it is a ram problem or software ??

Reset PRAM. http://support.apple.com/kb/PH4405
If this does not help, contact Apple.
Best.

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Macbook screen problems

Hello
i have 13 Macbook Pro (md101) - there is no retina
when i was't connected to internet and tried to open page in Google Chrome i saw error chrome browser webpage with gray background - and on gray color my macbook's screen was blinking (flashing)
i thought it was chrome error, but after creating a screenshot with this page - i saw that it happens not only in chrome - also over screenshot openned to the full screen i see that my screen is blinking (flashing)
there is some post about it and also there is this screenshot - test it on your 13 macbook on the full screen viewing mode

+1 md101

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple service centre employee told me that they do not have this 14 day offer in India.
And My mac book pro is taken in by Service centre people to run test etc and I will be informed the next day if they accept it as a fault or not ?
I feeling ridiculously bad.

Im about to buy a macbook pro. but I dont know if there are too much techproblems with the retina model,such as overheating, malfunction of the fans, screen problems?. or is the macbook pro non retina in tech problems a better option? thanxa lot

Im about to buy a macbook pro. but I dont know if there are too much techproblems with the retina model,such as overheating, malfunction of the fans, screen problems?. or is the macbook pro non retina in tech problems a better option? thanxa lot

I have a brand new rMBP and have not seen any of those problems.

White/Gray screen problem on my MacBook

My early 2008 MacBook (white) had the White/Gray screen problem and i don't know how to fix it since it's my first mac. I'm currently running Mac OS X Lion (10.7.5) and this happened when it was low battery a few days before it had the problem and i kept it low on battery of about 2 days and when i plugged it back in and attached a Seagate external hard disk then i powered it on it's just white/gray and I've 5 mins. and still white/gray. Cmd+R don't work and it won't boot from a disk unless the internal hard drive is out. Please help me my warranty is not going to help and there are no Genius bar here, Thanks

Can' see the picture you post, so not sure how your screen is, though resetting SMC as well as NVRAM(PRAM) could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC)
OS X Mavericks: Reset your computer’s PRAM

Early MacBook Pro (Week 8) screen problems

Hi Everyone,
My MacBook is working great except for the hissing/whine from the screen - I know it is related to the screen because when I change the brightness to low the whine goes away - the screen also flickers when the brightness is down low. This MacBook is one of the earlier models from production (Week 8). I've been putting up with the whine because I use this Mac for work. I am wondering how long it takes to get your Mac back after sending it for service. Many thanks. I'll be calling Apple Service tonight.

I've had the same problem with a hissing/high pitch sound since I got my MacBook. It usually only happens with it is coming out of sleep or a low power state; which makes me wonder if the screen systems are drawing too much power. When I adjust the screen brightness to a lower level, the hiss goes away. I haven't had any other screen problems. However, sometimes the ambientlight sensor has a hard time remembering my custom keybaord backlight settings. Just some minor problems, but eventually I would like to see these issues resolved.
MacBook Pro Mac OS X (10.4.6)

Sudden macbook pro screen problem after genius bar "repair"

I took my 15" early 2011 MBP (still under 3 year applecare) to the genius bar after I discovered the battery had swollen up and was pushing the trackpad up. They replaced this and I also asked them to reapply the thermal paste as I felt like it was running hot causing the fans to increase with relatively little load (apparently there was a problem with the early 2001 MBPs and thermal paste which is well documented elsewhere). Machine worked great when they handed it back to me in the store.
But when I turned it on a couple of days later, serious problems! First there was a messed up blue / grey / purple / green screen with lines all over it & it didn't boot. I felt like the DVD-drive noise it usually gives sounded lower pitched than usual too but I could be imagining that.. I turned it on & off several times and each time a similar (but slightly different) screen. I tried various different "startup key" combinations eg safe boot, hardware test without success.
However after I reset the NVRAM I got just a grey screen which then booted into snow leopard. It could've been a coincidence that this happened after the NVRAM reset, I don't know. Anyway, the mac is sort of working - great!
BUT the screen colours are still messed up. Looks like what I'd imagine you'd get if you tried to run in 16 colours. There's also some flickering near the bottom of the screen. Weirdly though, when I click and hold on some items, eg in the dock, the colours seem more normal again on parts of the screen.
Examples below:
1. colours look terrible here!
2. the blue triangle isn't right at all. (note the curvy lines are just an artifact from the camera)
3. however when I click there is is some improvement to some of the colours on bits of the screen eg the dock items (except the logic icon which still looks wrong) - I don't think the big circle in the middle is right (that's not a flash, it's on the screen).
I've tried to run the hardware test by holding down D on start up and aside from taking longer to boot, I don't get any options to run tests.
Anyone have any idea what could be causing this?? As the colours are correct sometimes, I'm inclined to think it's a video card problem rather than a screen problem. System profiler says I have and AMD Radeon HD 6490M & Intel HD 3000. I'm just wondering if they could've somehow damaged the video card when reapplying the thermal paste. But I really don't know.
I will book another genius bar appointment but there's a 1 week wait and it's kind of annoying!
Thanks.

bastienvans
There's no recall for early 2011 machines - only for mid-2010 models.
But you're right - there's a growing thread here of hose having problems with the early 2011 GPU. Odd that it doesn't seem to affect those with late 2011 models.
Clinton

Help--why has MacBook screen gone dark and how do I get it back?

I have a MacBook (model 4,1 running OS 6.8). I use the MacBook as my desktop computer in conjunction with a separate desktop monitor. Today, when I unplugged a USB hub from one of the ports (after carefully ejecting anything on the desktop that needed to be ejected before unplugging), the screen on the MacBook--not the separate monitor--suddenly went dark. I thought it had gone to sleep or into screensaver mode, but noticed that the white light on the MacBook also wasn't showing.
The separate monitor display (on which I'm typing this message) seems fine. I checked DIsplays/Arrangement in System Preferences, but both displays were detected in their usual arrangement, though I did notice that the working display has a white bar across the top but the MacBook display doesn't have one. I clicked "Detect Displays," but that didn't change anything.
I then did a restart, and things seemed to go as usual: the shutdown went okay and on restart, the white light went on on the MacBook and the monitor screen lit up normally. However, the MacBook's screen is still dark and the white light is off.
Can anyone tell me why this happened and how to get my MacBook screen back? I don't know whether unplugging the hub caused the problem or whether it was just a coincidence that something that runs the MacBook display happened to fail right then. Would appreciate any help out there very much--thanks!
PS: Just tried shutting down and powering on again with the separate monitor unplugged, but the MacBook screen still stays black and the white light shuts off as soon as the desktop loads. When I plugged the separate monitor back in, it worked fine. So the problem doesn't seem to be a conflict with the separate monitor (which I've used for years).
Message was edited by: Turtlewiz

Update: I went away for an hour, and when I came back I saw that the white light had gone on as usual when the MacBook went to sleep. When I touched the keyboard, both displays went on; however, the MacBook display went dark immediately and the white light is still out.

Macbook screen cracked, HD and performance issues

I am definitely disappointed with my computer.
I have a Macbook 13.3" 2.4Ghz Intel Core 2 Duo 4Gb 160Gb HD, Serial#: W8**VM0P5, and within 1,5 year I have faced many issues, which are related here:
September 24th, 2008
O.S. CRASHES
I bought it in late September 2008, in Cologne, Germany, at the reseller "Compustore PC Gmbh", and also asked 4Gb Ram, and a Wireless mighty mouse.
After changing the Ram memory, i went home; and a few days later, the problems came. Sometimes, the system crashed suddenly, showing the grey screen: "You must restart your computer". I thought it was normal, and continued to use, when it became more frequently (Picture: http://picasaweb.google.com/gstorck/MacbookProblems#5476986272817173138). It was little strange for a new laptop, and then I took it back to the store to fix it. The seller just took a look, changed some configurations, and gave me back again. I did this twice, and had to get back to the store for the third time, due to new crashes and some lack of performance. Then the seller replaced the Ram memory, with new 4Gb.
After that, the system worked more stable; the problem happened some two or three times after some months, but it was ok.
November 9th, 2009
HD Problems
One year later, in late 2009, I purchased a Mac OS update, the Snow Leopard. I was back to Brazil, where I live till today. During the OS installation, something went wrong and it couldn't be completed. Mac asked me to restart the computer, but then the system didn't start anymore; some files were corrupted. I guess there was not enough space to install the update, so it was not completed; but it should be no reason to the corruption of the OS.
November 10th, 2009
I took my computer to the local Apple technical support, the "Omni Informatica", in Curitiba, PR, Brazil, to format the HD and reinstall the Snow Leopard. As I needed more space, I also changed my original 160Gb HD for a new 250Gb Western Digital HD. The service was finished in Nov 17th.
I noticed also little cracks in the laptop case, but I had no time to insist with the bad local technical support to repair it (I know Apple already acknowledged this problem.) They said, at first, that they would have to ask the Apple USA to send the body, or something like that.
(Pictures:http://picasaweb.google.com/gstorck/MacbookProblems#5476986477312032226)
January 12th, 2010.
SCREEN CRACKED
The reinstallation was ok, and the laptop was running well. Suddenly, when I take the Macbook from the case and open it on my desk, something pretty wrong appears: a large crack on the lower right corner of the screen.
It was not dropped, it was not crashed, and I did not "close it with a pen inside".
The screen simply cracked. And as so many similar problems with another users I could easily find on the web, I really expect Apple to admit it as a Manufacture's fault. The local technical support said it is no other thing except I hit the laptop, or dropped it, so it's all my fault. (See Picture 3)
The only thing they can offer me is to repair the screen for R$1200. I am definitely not going to pay for this; a "normal" and good pc laptop costs this price (And a new basic macbook costs today R$2400).
If the problems were just it, it would be not so bad.
(Pictures: http://picasaweb.google.com/gstorck/MacbookProblems#5476986361400585122)
February 11th, 2010
HD FAILURE
After 1 month, on Feb 11th, my new 250Gb HD simply stopped working. Different from the first time, that the HD was just corrupted, this time it has really broken, it died. I had it all backed up, but I have lost the HD.
Back again to the technical assistance, they said to me the problem was the same that cracked my screen: my fault, on letting the laptop fall, or hitting it with some kind of pressure. They couldn't do anything, and even the Western Digital 3-month Warranty would not cover this type of problem ("user's misuse").
May 28th, 2010
DECREASE IN PERFORMANCE
I'm working again with the original 160Gb HD (formatted and reinstalled), and some other external drives to store my files.
It's been quite difficult to deal with all this Data and Screen problems, and now the Macbook's performance is decreasing every day. It's been slower to process operations and to launch the applications. Sometimes, the system does not even sleep anymore when the laptop is closed, or it takes so long time to sleep that it just sleeps when I open it again. Besides, sometimes the mouse pointer disappear, and some bizarre graphics take its place.
Don't forget: It's a 1,5-year-old Macbook, with 2.4GHz, 4Gb RAM and the O.S. is installed for no longer than 4 months. It is supposed to work better, I guess.
I saved a lot of money to buy a good computer, and to get rid of the endless issues I had with PCs. That issues never were so serious with the ones I face now with Macbook.
Even if I pay R$1200 to replace the screen, with the money I don't have, I would still stand these performance issues, which seem to have come with this problematical laptop. I hope to have some solution from Apple, if it want to deliver what it promises and want to keep a customer.
Otherwise, I will have to change to another system platform and another computer manufacturer, to see if I stop throwing money away with these devices. I think that maybe at least, the cost-benefit ratio will be higher.
Did anybody receive contact from Apple support about these screen problems?
Guilherme R. Storck
Apple user since 2008
<Edited By Host>
gstorck (at) gmail (dot) com

Well, your first issue is pretty clearly just some bad RAM, and it sounds like even the replacement RAM was bad. Who knows if the people who put it in had any kind of clue what they were doing. I've seen repair shops where people are smoking in the same room they do repairs.
Second problem sounds typical of a failing HDD. It's a fairly common problem with laptops... Apple, Dell, Lenovo, HP, Acer... Probably the single most common problem with laptops no matter who makes them. People get this notion in their heads that the "portable" aspect of laptops means you can pick them up and carry them all over while turned on. Which you can... If you don't mind dramatically shortening the life of the HDD. What "portable" REALLY means with laptops, is that they are easy to move if you put them into a powered down state. They should NEVER be moved around when in normal operation. And since you seem to do a bit of traveling, if you're on a plan, and there's turbulence, you should shut the laptop off until it smooths out.
The screen cracking could have something to do with the rather sudden change in climate. Germany isn't exactly the frozen tundra, but it is a pretty different climate from Brazil, and changes in things like humidity could cause problems. The laws of thermodynamics tell us that things expand as they heat up, so if there's already a crack somewhere, it could easily get worse as a result of increased heat.
And since your initial hard drive was already starting to fail, it hasn't magically stopped failing since being removed from the system, so obviously performance is going to get worse.
At this point, it's pretty much impossible to tell where the damage was done, so you're probably just out of luck. The people in Germany could have screwed something up, or the people in Brazil, it could have been environmental damage, and it's possible the defect was always there, it just didn't manifest until recently. There's just no way to tell for sure. So Apple is unlikely to do anything for you.

Macbook Battery Problem

Hi all, this is my first post, but something weird happened to my macbook that I have to share with you.
Ok, my Macbook Core Duo 2.0GHz (1st generation) have had no problem during its first and half year. Then I left the notebook sitting at home for one month as I was away on business. Came back, the machine won't start, used AC adaptor and showed the battery not charging, "x" and everything. My warranty expired, so I bought a new battery. Once I got that, it worked fine for almost 7 months.
Another business trip left my macbook for 1 month, I came back, the battery is dead again!!! So I went to apple support and bought another new battery. This time I installed it at home, and it doesn't charge what-so-ever. I tried everything from SMU reset, PMU reset, P-RAM reset. NOTHING WORKED.
So I took a friend's macbook battery to try, and it worked! I can charge that battery with my macbook, and my battery won't charge on his macbook. So scientifically I thought its the battery defect. I went to Apple Care and they say they will replace it for me, but think that it should be my macbook's problem. Must be the Logic Board, I explained why I disagree, and that the battery came with only one LED blinking when I got home to charge, the current was already too low to charge.
Anyways, I was able to buy a second-hand battery really cheap but with limited life-span and use it until my replacement battery returns. Everything seem fine and I can charge it up to 100% although it will only last me 50-mins, still not bad, right?
I was reluctant to completely drain this battery now since I am afraid it will drop to zero and won't recharge like the other ones.
I am using Boot Camp, and Vista as well as OS X. Suddenly today, two days after I bought the 2nd hand battery, I was using Vista to show my friend the battery problem is fixed. But suddenly out of nowhere the battery dropped from 95% charged to 0% in seconds. It shuts down automatically, and the battery was flashing one LED indicating it's dying.
I started back in Mac OS X and found the charger able to recharge, but it fixed at 0% for 20 minutes. I thought I am screwed and went out for a smoke. I came back to see the battery charging back to 5% and then slowly to 10%, and 20%, suddenly it went back to 85% in seconds, and then 100%. I try to unplug it and it seemed fine. I left it on without the adapter for 20 minutes, the battery drain normally, to 70% (it's fine considering the battery was 2nd hand) My friend thought I should try to switch back to Vista to see if the same thing will occur. So I did, and before the Vista screen came up, the macbook blacked out. I checked the battery indicator and it's flashing one LED again!!!
So I switched back to Mac side and re-do the charging, this time it took longer to get back to +90%, I thought this is normal, 'cause I did use the battery longer on the Mac side before switching to Vista for the test.
I thought to myself, why Vista drained my battery, and then I remember the first battery that died on me was about the time I switched the PC side to Vista. Prior to that, the PC side was using XP. The second time it died it was in Vista as well. I also remember I wanted to reduce the size of my PC partition, so I trimmed off unnecessary features like hibernation by (Powercfg -h off). It saved 2G in size but it may be causing some problem to the charging circuit for the Mac-hardware??? Don't know for sure.
So I erased my Vista partition, and re-installed XP. Since then I tried both sides without adaptor, usually for 10-minutes or less, and no sudden dropped to 0% occurred since.
Everything else is working fine with my macbook, except the power features. Right now at least I can charge the battery, but I am always worried about when or IF the battery will dropped off and kill itself.
I am waiting for the replacement battery to return from APPLE, and hopefully when it returns, my Macbook will be able to recognize the DEFAULT low-charge of a new battery. I'm still not sure if my macbook is defective, and if it did killed the first battery replacement they gave me a few days ago. If it did kill a decent battery, will it kill this new replacement as well??
I know for a fact that the reason why the machine won't charge the battery is because the current of the battery has become too low for the machine to be able to charge it. If the current becomes lower, the "X" will occur suggesting that the machine doesn't even recognize it's a battery. But what I want to know is what caused the battery to drop to such a low current if I turned off the macbook during storage.
Sorry for the length of this post, but I have to be clear on all the details if I want help, I suppose. Right now my question is (1) Why is this occuring?? (2) Am I right in assuming that by removing Vista with XP, the problem will not repeat?? (3) Is it likely for any new or 2nd hand functioning battery to drop to the state of the other battery any time soon?? (4) Am I doing proper care for my Macbook, and what should I do in the future to avoid the same problem from occuring??

gpotts,
Thanks again, here's my battery profile: (keep in mind this is the 2nd hand battery I am profiling) BTW, something happened when I was doing this message, I left the notebook on for about 20 minutes, it dropped from +90% to 48%, macbook prompted me that the battery is running low. I plugged the adaptor and it went back to +95% within minutes...
Good thing is, I haven't seen the sudden drop to 0% ever since I removed Vista, and also I am able to charge my battery everytime I try now, no more "NOT CHARGING" or "X" indication.
Any clues??? Thanks in advance.
Battery Information:
Model Information:
Serial Number: DP-ASMB013-34cf-** <Edited by Moderator>
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 1533
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 1597
Health Information:
Cycle count: 349
Condition: Good
Battery Installed: Yes
Amperage (mA): 466
Voltage (mV): 12597
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 60
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes

Hi, my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I

Hi,
my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I fix this?

Emily..
Could be the graphics card, run the Apple Hardware Test
If the hardware test doesn't reveal any problems, use Lion Recovery.

Screen problem

i have screen problem...how i can repair it?

Hi kader77,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues with the display on your MacBook, you may find the troubleshooting steps outlined in the following article helpful:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Regards,
- Brenden

Out to TV causes lines on macbook screen

When I output to my TV using the Apple adapter, and as soon as I launch Front Row, my Macbook screen becomes nothing but lines, horizontally. The TV looks fine and I can watch it.
This also happens if I'm connected to my TV and use VLC.
After this happens the only way for e to get my macbook screen working again is to unplug the adapter.
I also noticed that once I get the screen back Front Row, even though it's been exited, still is using 99% of my processor.
So I guess what I'm saying is 'mirroring' my screen doesn't work.
Never had this problem before.
Thanks for any input.

I'd guess that you are experiencing the same problem detailed in this forum discussion:
http://discussions.info.apple.com/thread.jspa?threadID=2402283&tstart=0
Evidently, the last update to Snow Leopard, 10.6.3, has caused this problem. The solution is to switch back to 10.6.2.

Macbook screen goes blank depending on its angle?

My macbooks screen goes blank unless it is at a specific angle, is this a cable problem and how much to get repaired?

While it's impossible to diagnose a hardware problem online it is more than likely a bad inverter cable. Go to www.ifixit.com and look up the repair tutorial to see if you'd rather do it yourself.

My macbook screen turns blue

when on my macbook pro, the screen turns blue all of a sudden forcing me to do a hard restart. Does this happen to anyone and how can this be resolved?
Thanks.
Macbook Pro
version 10.6.8
2.2 GHz Intel Core i7
4 GB 1333 MHz DDR3

Ist do you have the latest security update for Snow Leopard installed?
How were you watching the movie? Was it using Firefox? If so, update to the latest Firefox 10.0.1.
I had the occassional blue screen problem when quiting applications. It was due to automatic graphic card switching. The latest Firefox now uses the HD 3000 graphic card so there is no switching to the AMD card. I haven't had the problem since upgrading to Firefox 10. I think Firefox may have left something in the background running even after you think you quit it that may have contributed to the problem. Also, there have been reports that the Feb Snow Leopard security update version 1.1 may have corrected the problem. I have the same computer as you have and I am running 10.6.8. You would be smart to buy Applecare to extend your warranty for 2 more years. If a graphic card is failing, it costs $900- $1000 to fix if no warranty (new logic board). After I updated everything, I started up in safe mode by holding down the shift key at startup and then restarting to re-build the startup cache. So far so good, cross my fingers.
Next time the problem happens just close the screen and allow sleep, re-open and your screen should be back, hopefully. Turning off graphic card switching under apple, system preferences, energy, uncheck box also prevents the problem but gives you shorter battery time.
If the few thing I mentioned don't work, time to bring your computer to the Apple Store

Macbook screen problem

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