Macbook shutdown / freeze black screen and sound loop
Hello !
For a few months now my macbook pro 2010 shuts down automatically after some times of working (sometime 2 minutes ... sometimes 2 hours !)
Black screen
If a sound was played, it looped
Keyboard keep being lightened
My macbook seems to freeze ... the only solution is to shutdown by pressing a loing time the shutdown button.
My battery is brand new and the harddrive is ok (bought less than 1 year ago).
Here is the report I've automatically got when I relaunch.
Can someone explain me what the **** is happening ?
Thanks a lot !
Interval Since Last Panic Report: 208127 sec
Panics Since Last Report: 58
Anonymous UUID: 9DAE417B-396F-4FF3-A9ED-3471F7BE0639
Fri Mar 7 20:39:12 2014
panic(cpu 2 caller 0xffffff7f809d3007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809f906000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff807c152fa0 : 0xffffff8000220792
0xffffff807c153020 : 0xffffff7f809d3007
0xffffff807c1530b0 : 0xffffff7f80acbb83
0xffffff807c153110 : 0xffffff7f80acbbf7
0xffffff807c153180 : 0xffffff7f80dcd855
0xffffff807c1532c0 : 0xffffff7f80aefddd
0xffffff807c1532f0 : 0xffffff7f809dcd6a
0xffffff807c1533a0 : 0xffffff7f809d843c
0xffffff807c153590 : 0xffffff7f809d9668
0xffffff807c153660 : 0xffffff7f81e844d9
0xffffff807c153720 : 0xffffff7f81eb9eb6
0xffffff807c1537b0 : 0xffffff7f81e9ce99
0xffffff807c153810 : 0xffffff7f81e9d2d1
0xffffff807c153860 : 0xffffff7f81e9d694
0xffffff807c1538f0 : 0xffffff7f81e9e4ed
0xffffff807c153930 : 0xffffff7f81e5a2a1
0xffffff807c153aa0 : 0xffffff7f81e9ed6d
0xffffff807c153b60 : 0xffffff7f81e57346
0xffffff807c153bc0 : 0xffffff8000655f3e
0xffffff807c153be0 : 0xffffff800065681a
0xffffff807c153c40 : 0xffffff8000656fbb
0xffffff807c153d80 : 0xffffff80002a3f08
0xffffff807c153e80 : 0xffffff8000223096
0xffffff807c153eb0 : 0xffffff80002148a9
0xffffff807c153f10 : 0xffffff800021bbd8
0xffffff807c153f70 : 0xffffff80002aef10
0xffffff807c153fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f8096 c000->0xffffff7f80c67fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80847000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8095a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80921000
com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7f 80c68000->0xffffff7f80f8afff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f809 6c000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80847000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e4c00 0->0xffffff7f81f0efff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f809 6c000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8095a000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80847000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80921000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 325960774646
last loaded kext at 56175845839: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f82552000, size 28672)
last unloaded kext at 180747338742: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f81768000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHDGraphics 7.3.2
com.apple.driver.AppleIntelHDGraphicsFB 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.GeForce 7.3.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClien t 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.nvidia.nv50hal 7.3.2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.9
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…
Good luck,
Clinton
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Black screen then sound loops on cq5320y
System specs.
Athlon 2 x4 640
4 gig memory
HP motherboard cq5320y
Corsair 500 w power supply
500 gig HD
HD 6670 video card
The issue I am having is upon playing world of tanks anywhere from 5 minutes to 2 hours I will get a black screen and the sound will loop. The monitor will says it is going to sleep. The only fix is a power off/on. This sometimes gets courpt files then have to run chdsk. So it does have most recent drivers and I have tried so old ones with the same effect. Today daughter was playing an online(facebook) game and same thing happen. So I put back in my first video card hd 4550 that used to not have this issue. Then started playing WOT and again got black screen and sound loop. So I am not thinking it is an video card issue since it happens with both video cards. Power supply voltage checked out okay by meter. So not sure where to go with this issue.
Only thing I am think is the ps is over power the video card through the old motherboard????
Any other ideassirdano wrote:
System specs.
Athlon 2 x4 640
4 gig memory
HP motherboard cq5320y
Corsair 500 w power supply
500 gig HD
HD 6670 video card
The issue I am having is upon playing world of tanks anywhere from 5 minutes to 2 hours I will get a black screen and the sound will loop. The monitor will says it is going to sleep. The only fix is a power off/on. This sometimes gets courpt files then have to run chdsk. So it does have most recent drivers and I have tried so old ones with the same effect. Today daughter was playing an online(facebook) game and same thing happen. So I put back in my first video card hd 4550 that used to not have this issue. Then started playing WOT and again got black screen and sound loop. So I am not thinking it is an video card issue since it happens with both video cards. Power supply voltage checked out okay by meter. So not sure where to go with this issue.
Only thing I am think is the ps is over power the video card through the old motherboard????
That is not very likely. The power to the video card is regulated by power circuits on the motherboard.
Any other ideas
Which OS is installed and which type is it?
When was the last time you went to the command line and used the system file checker? sfc /scannow
Have you refreshed the swap file recently?
How about your temp\tmp folder?
What are you using for an active antivirus\malware solution?
Which JRE are you using? Are you sure it is the most stable version?
Are you certain this is not a temperature related issue?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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http://w w w .behardware.com/news/12705/black-screens-and-radeon-hd7870-a-solution.html
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Jan 7 19:49:57 --- last message repeated 1 time ---
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Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
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Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
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3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
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You might try this:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
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Hi,
I would really appreciate some advice. I've been troubleshooting this problem without success,
Problem:
Playing games on steam*, at some point, sometimes 5 minutes in, sometimes 2 hours in:
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- last sound loops continuously,
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Sat Feb 26 12:16:44 2011
panic(cpu 2 caller 0x9cdbfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0x7f4cd000 0x0a5480a2, D0, P3/4
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0x5bdd3888 : 0x21b50c (0x5d4438 0x5bdd38bc 0x223974 0x0)
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0x5bdd3978 : 0xae8640 (0x93d7004 0x9a47004 0x100 0x2b0a6c)
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0x5bdd39f8 : 0x16bd9ce (0x9a47004 0x100 0x438004ee 0x2b0a6c)
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0x5bdd3b78 : 0x9d6e63 (0x9a47004 0x877d004 0x0 0x0)
0x5bdd3c18 : 0x9d346f (0x0 0x9 0x0 0x0)
0x5bdd3dc8 : 0x9d533e (0x0 0x600d600d 0x702a 0x5bdd3df8)
0x5bdd3e98 : 0x969582 (0xc1d00010 0xaa910001 0x20802040 0x5bdd3ee0)
0x5bdd3ef8 : 0xd294eb (0x940e800 0x5bdd3f4c 0x0 0x7)
0x5bdd3f58 : 0xd29696 (0x93c7000 0xd30b54 0x5bdd3f78 0x2a358d)
0x5bdd3f78 : 0x22fd09 (0x93c7000 0x0 0x5bdd3fc8 0x227966)
0x5bdd3fc8 : 0x2a06cc (0x863ea0 0x0 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.19)@0xd26000->0xd30fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
com.apple.nvidia.nv50hal(6.2.6)@0x1587000->0x199bfff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
BSD process name corresponding to current thread: kernel_task
* This also happened one time when using photoshop
What I have tried:
- updating steam and OS X
- closing all apps besides steam
- disabling Vsync in the games
- running games in very low quality
- updating to latest flash beta (steam uses flash for in-app advertising)
- reinstall steam and redownload and reinstall games
- verify and repair disk within OS
- SMART check, RAM test, Video memory test with TechTool Pro, all Pass
- removing peripherals ie. Microsoft bluetooth mouse
- hardware test with OS X install DVD on reboot, detects no problems
- stressing the GPU doing intensive 3D effects in Adobe After Effects, no crash
- stressing GPU using CINEBENCH, no crash
- monitoring temp with Temperature Monitor, Last crash GPU was at around 80 and CPU at around 85
System
mid 2010 MBP
15 inch with Hires display
i7, 4 GB RAM, Nvidia GT330M card
OS X 10.6.6
*Other points*
- Machine is still under 1 yr warranty
- I'm overseas studying design and I really cant afford to to take it in and not have a machine for 2 weeks. I'd really like to exhaust all options before taking it in. I'm also worrying that they will run the hardware test as I did and tell me: no problems found.I'm so ****** off that it's been weeks and no solution has been provided for this. In the middle of video editing, watching quicktime videos, youtube, or playing any games the computer hard freezes with a black screen and looping audio of about 1/2 second.
FIX IT! -
HT1752 I have a black screen and I hear 6 hissing sounds durring start-up on my mac
I have a black screen and I hear 6 hissing sounds durring start-up on my mac, I have an old 1999 (possibly G5 PPC)Imac computer
Blank (lighted, but black) screen with cursor at bootup
[SOLVED] - Macbook Air Sleep/Wake problem
Dark screen on start-up can only see curser -
iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen
Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white? -
All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
MacBook slow wakeup, black screen, Mavericks, took to Genius bar, worked OK for about a week and now the same.
Screen actually seems a very dark navy blue almost black. sometimes can see cursor in white
Only happens sometimesIf you can somehow document any processes you've put the MacBook
through, which can cause it to repeat the symptoms you've seen, be
sure to write down the sequence of events if your action and resulting
issues can be make re-occur. Then you'd have a fair chance at some
one looking deeper to find the real cause of this problem. {If you have
a digital camera handy, you can take a picture of the screen if it should
display some curious content other than a black screen, such as that
seen in a kernel panic or other message. Otherwise, a working Mac
can take its own screenshot.}
The computer should be returned to the Apple Store genius bar for
further evaluation & more in-depth diagnostic tests of long duration.
Sometimes a test may not run any of the additional software, together
or separately, that you may be accustomed to using. Perhaps the basic
OS X and a few applications work just fine.
If the issue is due to a conflict in software and not a hardware failure,
the cause may be harder to discover. If you have a complete backup
of the system and your files on an external drive, that may help if you
need to reinstall it. However if there is a problem in that software set
a new installation without conflicting software may be required in order
to troubleshoot the machine.
How old is the computer, how much RAM installed, how large a hard
disk drive and what is the remaining unused capacity of that drive?
(The HDD capacity will show 'other' so that may be unsubstantiated.)
Are there any indications in Activity Monitor, or in the system log files
from Console, to show crash logs or other effects from the Time/Date
of these slow wakeup and black-screen intervals? There may be.
Some of the system report may be helpful to those who know how to
read the resulting mass of files. Perhaps one of the more advanced
users who occasionally reply here will see your thread and offer a
method of accessing the OS X via Terminal or single user mode,
for troubleshooting purposes. Mine is an older OS X with less fuss.
Good luck & happy computing!
edited -
when i turn my macbook pro it has a black screen and it beeps 3 times in succession with a pause and then repeats the beeping and so on.
If you replaced the Ram in your machine at any time, you may not have been aware of the fact that Apple computers have always been a little picky when it comes to 3rd party Ram. Apple computers have always run very well on 2 different brands.
Memory for iMac 2GB, 4GB, 8GB, 16GB, & now 32GB - OWC Certified RAM for Apple iMac with Lifetime Warranty
This first link is from other world computing and none of us on these forums to my knowledge have heard of any bad ram from either Other World Computing
or Crucial Ram.
Crucial Ram
The only difference I am aware of is that Crucial offers a download and will tell you exactly what Ram your computer is capable of using and the prices that are available.
Resolving Kernel Panics
HOPE THIS HELPS IN SOME WAY
DON -
The screen on my 2008 Macbook (aluminum) freezes, snows up and then fades.
The screen on my 2008 Macbook (aluminum) freezes, snows up and then fades away. I have to restart at that time.
I ran the hardware test and it immediately found the following error: 4MEM/1/40000000:0x7a622d18. What's wrong?
Is anyone familiar with this problem/error message?it means that it is not a hardware issue. Other then that, Im not too sure. Sorry I can't help you any further, but Im sure others members of this forum will read your question and be able to help you. Good luck
-
MacBook Pro bought in August 2013 Black Screen and Can't See the Cursor
I took the OSX update in the beginning of November and now when I lift up the lid of the notebook and press 'on' I get a black screen and can't even see the cursor. I've tried pressing command + control + p + r. I've also tried command + s. Neither seems to fix this issue. Are there any other suggestions to try? Thanks in advance.
Hi spartan220,
If you are getting no video on your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
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