Macbook slow since installing Yosemite
Problem description:
Since upgrading to Yosemite, my Macbook is very slow, especially when trying to open webpages. I installed Yosemite because I bought my daughter an iPad and had to upgrade to Yosemite in order to do the Family Share thing. Ever since, my Macbook has been incredibly slow (no issues with any other of our Apple devices or with using my work-issued PC, so it's not my WiFi connection). I'm wondering if there's a bunch of junk on my system--I use it mostly for email, internet and storing photos and I see all the things in my EtreCheck that were "killed due to memory pressure." Any help would be greatly appreciated. Thanks.
Here are the results of my EtreCheck:
EtreCheck version: 2.1.5 (108)
Report generated January 10, 2015 at 8:56:41 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 9 days 2:22:51
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (414.23 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
10 processes killed due to memory pressure
Launch Agents: ℹ️
[failed] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
58% WindowServer
5% Photo Booth
3% VDCAssistant
1% com.apple.WebKit.Plugin.64
0% fontd
Top Processes by Memory: ℹ️
86 MB Safari
64 MB Finder
43 MB WindowServer
39 MB com.apple.WebKit.Plugin.64
39 MB Mail
Virtual Memory Information: ℹ️
36 MB Free RAM
743 MB Active RAM
702 MB Inactive RAM
1.07 GB Wired RAM
6.24 GB Page-ins
684 MB Page-outs
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
Similar Messages
-
Problem description:
My Macbook air runs very slow since installed Yosemite a few days ago
EtreCheck version: 2.0.6 (91)
Report generated October 24, 2014 at 12:07:13 GMT+3
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,2
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:15:57
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (28.85 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[invalid?] com.teamviewer.teamviewer.plist Support
[invalid?] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[invalid?] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
Quicksilver Application (/Applications/Quicksilver.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
OpenIE
Facebook Photo Zoom
Translate
1-ClickWeather
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% fontd
1% Google Drive
0% Microsoft Database Daemon
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Drive
86 MB mds_stores
86 MB SyncServicesAgent
86 MB Google Chrome
86 MB Finder
Virtual Memory Information: ℹ️
2.25 GB Free RAM
2.84 GB Active RAM
2.56 GB Inactive RAM
936 MB Wired RAM
3.88 GB Page-ins
74 KB Page-outsYou have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
System running slow since installing yosemite
Problem description:
My iMac is running very slow since installing Yosemite. I turned off iCloud for photos and this seems to have helped, but it is still running slow. When I ran this EtreCheck, there seem to be a lot of "failures". What's up with my Mac?
thanks,
todd
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 2:05:21 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 10 days 3:20:14
Disk Information: ℹ️
ST1000DM003-9YN162 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Todd's Drive (disk0s2) / [Startup]: 999.35 GB (168.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
IOMEGA IOMEGA MINIMAX Device 1 400mbit - 400mbit max
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 32 KB
disk1s2 (disk1s2) <not mounted> : 29 KB
disk1s3 (disk1s3) <not mounted> : 29 KB
disk1s4 (disk1s4) <not mounted> : 29 KB
disk1s5 (disk1s5) <not mounted> : 29 KB
disk1s6 (disk1s6) <not mounted> : 262 KB
disk1s7 (disk1s7) <not mounted> : 262 KB
disk1s8 (disk1s8) <not mounted> : 262 KB
Iomega HDD (disk1s10) /Volumes/Iomega HDD : 499.97 GB (74.61 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Roxio Toast Titanium 5.1.1/Toast Titanium 5.1.1.app
[not loaded] com.roxio.TDIXController (1.0) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4212 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.ATITechnologiesInc.TVOut (2.0) Support
[not loaded] com.Cycling74.driver.Soundflower (1.5.0) Support
[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) Support
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6) Support
[not loaded] com.heartmath.emwave (1.1.0) Support
[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.0.5) Support
[not loaded] com.logitech.iokit.quickcam (1.0.7) Support
Startup Items: ℹ️
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[failed] com.adobe.CS4ServiceManager.plist Support
[invalid?] com.brother.LOGINserver.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.codecm.uploader.plist Support
[invalid?] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.zeobit.MacKeeper.Helper.plist Support
[invalid?] de.metaquark.appfresh.plist Support
User Login Items: ℹ️
System Events Application (/System/Library/CoreServices/System Events.app)
iTunesHelper UNKNOWN (missing value)
.VirexLogin Application (/Applications/Virex 7/.VirexLogin.app)
Dropbox Application (/Applications/Dropbox.app)
My Day Application (/Applications/Microsoft Office 2008/Office/My Day.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 5.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
OfficeLiveBrowserPlugin: Version: 12.2.3 Support
OVSHelper: Version: 1.1 Support
RealPlayer Plugin: Version: (null) Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
CANONiMAGEGATEWAYDL: Version: 2.1.0.1 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
CANONiMAGEGATEWAYLI: Version: 2.1.0.1 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 Support
Déjà Vu Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Logitech Control Center Support
MediaLink Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Todd's Drive: Disk size: 999.35 GB Disk used: 830.52 GB
Destinations:
Iomega HDD [Local]
Total size: 499.97 GB
Total number of backups: 9
Oldest backup: 2014-03-31 08:05:18 +0000
Last backup: 2014-09-26 17:26:27 +0000
Size of backup disk: Too small
Backup size 499.97 GB < (Disk used 830.52 GB X 3)
Top Processes by CPU: ℹ️
22% WindowServer
3% Google Chrome
2% spindump
2% iPhoto
1% Little Snitch Agent
Top Processes by Memory: ℹ️
348 MB iPhoto
112 MB Google Chrome
94 MB mds
73 MB AppleIDAuthAgent
52 MB Finder
Virtual Memory Information: ℹ️
97 MB Free RAM
1.04 GB Active RAM
960 MB Inactive RAM
752 MB Wired RAM
120.16 GB Page-ins
4.07 GB Page-outsMy Mac also very temperamental since installing Yosemite, it sounds like it's constantly working very hard no something, it delays when clicking, typing, switching applications, I'm seeing a lot of twirling umbrellas. I've also done the Etre Check report and would be grateful for any help.
Problem description:
System generally running slow, delay switching between tasks, pressing on menus etc, the twirling Apple umbrella showing up frequently
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 16:11:01 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 6:25:17
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (131.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
USBest Technology USB Mass Storage Device 4.04 GB
S.M.A.R.T. Status: Verified
JG 4GB KEY (disk1s1) /Volumes/JG 4GB KEY : 4.04 GB (3.24 GB free)
Apple Internal Memory Card Reader
Western Digital My Passport 070A 499.41 GB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
My Passport (disk2s2) /Volumes/My Passport : 499.06 GB (1.89 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
/Library/Extensions
[not loaded] jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.8.32 - SDK 10.6) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (2.9.7) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.9) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.9) Support
[not loaded] com.novatelwireless.driver.3G (2.0.1) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.0.0) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
[not loaded] jp.co.roland.RDUSB0009Dev (1.0.0) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GControl (2.0.1) Support
[not loaded] com.novatelwireless.driver.3GData (2.0.1) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[failed] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[failed] com.vmware.launchd.vmware.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[running] com.eltima.Folx.Agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[failed] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 8.3.1 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
PrintDialogExt: Version: 6.1.1 Support
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Scorch: Version: 5.2.1 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: (null) Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
GarminGpsControl: Version: 2.9.1.0 Release Support
Musicnotes: Version: 1.16.12 Support
DivXBrowserPlugin: Version: 2.0 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
FolxNetscapePlugIn: Version: Unknown
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
NPDjVu: Version: 6.1.2 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
ContentUploaderPlugin: Version: 1.2 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
FolxNetscapePlugIn: Version: Unknown
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
Dashlane
3rd Party Preference Panes: ℹ️
Déjà Vu Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Perian Support
Yamaha Steinberg USB Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 367.62 GB
Destinations:
My Passport [Local]
Total size: 499.06 GB
Total number of backups: 60
Oldest backup: 2014-06-24 23:04:57 +0000
Last backup: 2014-11-06 15:09:25 +0000
Size of backup disk: Too small
Backup size 499.06 GB < (Disk used 367.62 GB X 3)
Top Processes by CPU: ℹ️
2% Dropbox
2% WindowServer
2% cfbackd
1% backupd
0% LogMeIn
Top Processes by Memory: ℹ️
679 MB PhoneView
266 MB Finder
223 MB Mail
206 MB Microsoft Word
206 MB WindowServer
Virtual Memory Information: ℹ️
162 MB Free RAM
2.75 GB Active RAM
2.58 GB Inactive RAM
1.25 GB Wired RAM
22.42 GB Page-ins
166 MB Page-outs -
Mac running slow since installing Yosemite..help.
Problem description:
All facets of my iMac are running extremely slow since downloading Yosemite. Internet is slow opening pages, word is slow opening, I get the spinwheel all the time now having to wait and wait for things to open or close etc.
EtreCheck version: 2.1.8 (121)
Report generated February 9, 2015 at 11:27:42 AM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 3:50:59
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (824.43 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Generic Mass Storage Device 262.1 MB
ZOE (disk1s1) /Volumes/ZOE : 262 MB (259 MB free)
Canon MX310 series
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[not loaded] com.symantec.kext.SymAPComm (11.2.2f3) [Click for support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
[not loaded] com.symantec.kext.filesecurity (1.4.3f19) [Click for support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymConfidentialData.b undle/Contents/Resources
[not loaded] com.symantec.kext.confidentialData (1.4f5) [Click for support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
[not loaded] com.symantec.kext.fw (1.0.3f5) [Click for support]
/Library/Application Support/Symantec/IntrusionPrevention/SavedEngine
[not loaded] com.symantec.kext.ips (1.3.1f7) [Click for support]
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
[not loaded] com.symantec.kext.internetSecurity (1.3.2f5) [Click for support]
[not loaded] com.symantec.kext.pf (4.2.1f7) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] com.symantec.avscandaemon.plist [Click for support]
[running] com.symantec.deepsight-extractor.plist [Click for support]
[running] com.symantec.diskMountNotify.plist [Click for support]
[loaded] com.symantec.MissedTasks.plist [Click for support]
[loaded] com.symantec.navapd.plist [Click for support]
[loaded] com.symantec.navapdaemonsl.plist [Click for support]
[loaded] com.symantec.Sched501-1.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
[running] com.symantec.symSchedDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
WebEx64: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 174.91 GB
Destinations:
My Passport [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 174.91 GB X 3)
Top Processes by CPU: ℹ️
6% defaults
2% WindowServer
2% AdobeReader
1% Finder
0% hidd
Top Processes by Memory: ℹ️
425 MB softwareupdated
296 MB defaults
107 MB Safari
103 MB AdobeReader
86 MB mds_stores
Virtual Memory Information: ℹ️
553 MB Free RAM
1.87 GB Active RAM
977 MB Inactive RAM
891 MB Wired RAM
1.21 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 9, 2015, 07:31:11 AM Self test - passed
Feb 7, 2015, 10:35:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103537_[re dacted].crash
Feb 7, 2015, 10:35:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103527_[re dacted].crash
Feb 7, 2015, 10:35:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103518_[re dacted].crash
Feb 7, 2015, 10:35:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103514_[re dacted].crash
Feb 7, 2015, 10:34:33 AM /Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103433_[redacted].crash
Feb 6, 2015, 05:21:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-172107_[re dacted].crash
Feb 6, 2015, 01:19:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131934_[re dacted].crash
Feb 6, 2015, 01:18:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131833_[re dacted].crash
Feb 6, 2015, 01:18:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131823_[re dacted].crash
Feb 6, 2015, 01:18:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131813_[re dacted].crashUninstall the Symantec Antivirus, it's useless and slows down the mac.
There's also a process called "defaults", which I can't seem to find the origin. If never seen a process named like that. Maybe someone else knows. It might be linked to the symantec though.
Also, either disable Time Machine, or set it up again, because it's not working.
More over, a system preference file is constantly crashing called "cfprefsd", which is linked to an app using a Cocoa Framework (I might be talking Chinese to you, but some may understand). I can't find any help regarding this particular crash, but reinstalling OS X should solve the issue (To reinstall OS X, follow the steps described on this support page: http://support.apple.com/kb/PH18872 ) -
Mac book pro running slow since installing yosemite
hello
since I have installed yosemite on my 2012 mac book pro most things are VERY LAGGY and slow things don't close I have to hard power the machine down is there any way to do a system restore back to mavericks ??
this yosemite is crap
mickHi ..
Make sure to quit all open applications prior to shutting down your Mac.
Not enough free storage space can slow your Mac down.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage. Make sure there's at least 15% free disk space.
OS X Tips Where did my Disk Space Go
If there's enough free storage space, open System Preferences > Users & Groups then select the Login Items tab. Remove all items there.
Same with: HD > Library > StartupItems
Then restart your Mac.
And check the startup disk.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports errors, restart your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk and restore OS X. -
My IMAC is operating slower since installing Yosemite?
My IMAC is operating slower since upgrading to Yosemite. I have attached the EtreCheck. Any recomendations?
Problem description:
IMac is operating slower
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 10:56:12 AM EST
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 19:9:39
Disk Information: ℹ️
Hitachi HDP725032GLA380 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (197.32 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Seagate FreeAgentDesktop 320.07 GB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 319.73 GB (4.22 GB free)
Canon MX700 series
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Seagate.driver.PowSecDriver (4.4.10) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printuitool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist Support
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Firefox Application (/Applications/Firefox.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
VerizonUpdateCenter UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 5.2 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 Support
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
AdobePDFViewer: Version: 9.5.5 Support
QuickTime Plugin: Version: 7.7.3
EPPEX Plugin: Version: 3.0.5.0 Support
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync Support
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 121.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 319.73 GB
Total number of backups: 205
Oldest backup: 2009-09-17 05:26:35 +0000
Last backup: 2014-11-09 15:41:05 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 121.90 GB X 3)
Top Processes by CPU: ℹ️
13% Dock
12% WindowServer
0% discoveryd
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
301 MB firefox
52 MB Dock
43 MB iTunes
31 MB mds
30 MB softwareupdated
Virtual Memory Information: ℹ️
61 MB Free RAM
540 MB Active RAM
452 MB Inactive RAM
409 MB Wired RAM
24.01 GB Page-ins
443 MB Page-outsFirst, ignore the meaningless output of that program.
Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Macbook pro is very slow since installing Yosemite
I upgraded to Yosemite and now my Macbook Pro is painfully slow. There seems to be a delay before the computer responds to any command.
Problem description:
I upgraded to Yosemite and now my Macbook Pro is painfully slow. There seems to be a delay before the computer responds to any command.
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 10:08:26 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 8 days 2:8:10
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (112.70 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
FUJITSU ScanSnap S300M
Brother HL-3170CDW series
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Plantronics Hub.app
[not loaded] com.plantronics.driver.PlantronicsDriverShield (4.3 - SDK 10.8) [Support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Support]
[not loaded] com.ZG.driver.ZGUSBCDCACMData (1.0) [Support]
[not loaded] com.ZG.driver.ZGUSBMassStorageFilter (1.0) [Support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.29) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.29) [Support]
[not loaded] com.bose.bluetooth (1.0.0) [Support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Support]
[not loaded] com.option.driver.Option72 (2.15.0) [Support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Support]
[not loaded] com.vodafone.driver (3.0.9) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.0) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.0) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.19) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.19) [Support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
RetroRun: Path: /Library/StartupItems/RetroRun
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
7 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[running] de.novamedia.nmnetmgrd.plist [Support]
10 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.plantronics.Spokes.plist [Support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.akamai.client.plist [Support]
[invalid?] com.akamai.single-user-client.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
Transport Monitor UNKNOWN (missing value)
2Wire_DSL_Setup_Tool UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Mac_SwapperDemon Application (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
Dropbox Application (/Applications/Dropbox.app)
HP IO Classic Proxy 2 ApplicationHidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy ApplicationHidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.3.10 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 [Support]
tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 [Support]
Stamps.com: Version: 1.1.12 [Support]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Akamai NetSession Preferences [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 386.18 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 38
Oldest backup: 2014-10-07 14:04:13 +0000
Last backup: 2014-12-23 23:47:58 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
12% WindowServer
7% discoveryd
4% Safari
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
137 MB Mail
103 MB Safari
52 MB com.apple.WebKit.Plugin.64
49 MB WindowServer
47 MB Finder
Virtual Memory Information: ℹ️
54 MB Free RAM
900 MB Active RAM
855 MB Inactive RAM
1.11 GB Wired RAM
52.05 GB Page-ins
2.00 GB Page-outsYou may need more RAM.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Macbook Pro 2011 - running slow after installing Yosemite
Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% AddressBookSourceSync
1% mds_stores
1% Microsoft Outlook
1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Why is my MacBook really slow since uploading Yosemite
Why is my MacBook really slow since installing Yosemite?
If you have less than 4 GB of memory (not 8 GB) as shown in the About This Mac window, Yosemite won't perform well. Otherwise, see below.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Mac mini slow startup since installing yosemite
I have a late 2012 mac mini and before installing Yosemite it would take just a few seconds to start up when I turned it on. Now since installing Yosemite it is a lot slower to start up, and i get a "progress bar" when I turn it on, which I never had when running Mavericks. Any ideas how to fix this?
Here are the results of a Etrecheck:
EtreCheck version: 2.0.11 (98)
Report generated November 2, 2014 at 8:11:57 PM MST
Hardware Information: ℹ️
Mac mini (Late 2012) (Verified)
Mac mini - model: Macmini6,2
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
SAMSUNG spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6:50:57
Disk Information: ℹ️
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 1.12 TB (895.29 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD HTS541010A9E662 disk1 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 1.12 TB (895.29 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ℹ️
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
My Book for Mac (disk3s2) /Volumes/My Book for Mac : 3.00 TB (1.32 TB free)
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Volumes/My Book for Mac/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[running] com.akamai.single-user-client.plist Support
[invalid?] com.genieo.completer.download.plist Support
[invalid?] com.genieo.completer.update.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Public VolumeHidden (/Volumes/Public)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
My Book for Mac VolumeHidden (/Volumes/My Book for Mac)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
iTunes Application (/Applications/iTunes.app)
WDQuickView Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
WDQuickView Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.12 TB Disk used: 219.91 GB
Destinations:
My Book for Mac [Local]
Total size: 3.00 TB
Total number of backups: 76
Oldest backup: 2013-11-17 18:59:56 +0000
Last backup: 2014-11-03 02:17:18 +0000
Size of backup disk: Adequate
Backup size 3.00 TB > (Disk used 219.91 GB X 3)
Top Processes by CPU: ℹ️
7% HP Device Monitor
6% WindowServer
1% fontd
0% launchd
0% WDQuickView
Top Processes by Memory: ℹ️
1.60 GB iPhoto
893 MB com.apple.MediaLibraryService
868 MB iTunes
241 MB mds_stores
146 MB softwareupdated
Virtual Memory Information: ℹ️
233 MB Free RAM
3.75 GB Active RAM
3.54 GB Inactive RAM
1.06 GB Wired RAM
3.42 GB Page-ins
2 MB Page-outsRemov Genieo since it is malware
http://www.thesafemac.com/arg-genieo/
If yo do not need Akamai then remove it
http://superuser.com/questions/77591/how-do-i-get-rid-of-adobe-download-akamai-s oftware-on-a-mac -
Since installing Yosemite my Quarkxpress 10 is not running correctly. Too slow or crashes. How do I uninstall Os X Yosemite without losing all of my designs?
Thank you Thomas
First, for changing my question to the right forum. I am new on this and wasn't aware I was in the wrong forum.
Secondly, even though my initial question is not answered as in: I just want to remove Classic, what you say is right. I think now, after writing my long question and seeing your answers, that I should start from scratch.
To answer your question, I bought the new drive to be able to store and back up into DVDs and CDs all the photographs and movies that are still in the computer. I also need to make CDs of my portfolio since I am trying to find a new job and buying a new Mac at this point is out of the question. To upgrade the computer: I just do not have use for OS 9 anymore; I cannot upgrade to the latest Java, Safari or have issues with Flash or other programs; the programs that I have and need will still run perfectly fine or better in Leopard. And even if I could buy another computer I would still like to hang onto this computer for a while. -
MAIL FREEZING SINCE INSTALLING YOSEMITE ON MACBOOK PRO 2011
Problems with mail program freezing since installing Yosemite on MacBook Pro 2011
When Mail freezes, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro crashes all the time since installing Yosemite
My MacBook pro has become almost unusable since I installed Yosemite. I have a mid-2010 model MacBook Pro. It spontaneously shuts off and reboots itself very frequently-- so frequently I can't get anything done. It doesn't seem to matter what I am doing or which applications I am running. I ran TechTool Pro and it repaired some files and permissions. However, it's still spontaneously shutting off and rebooting just like before. I'm starting to wonder if my machine is on its way out. Can anyone help?
Thank you for responding! I ran Etrecheck and here's the report:
Problem description:
MacBook Pro (mid-2010 version) spontaneously shuts down and reboots very frequently since installing Yosemite.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 1:16:35 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:27:2
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (373.04 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Support]
/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Reso urces
[not loaded] com.symantec.kext.NPF (3.0.0) [Support]
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
NortonPersonalFirewall: Path: /Library/StartupItems/NortonPersonalFirewall
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.micromat.TechToolProAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.bombich.ccc.scheduledtask.75035E94-8AED-4577-A01F-5BF22B436A7B.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Personal Firewall Agent Application (/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Res ources/Personal Firewall Agent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Evernote Web Clipper [Installed]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Macaroni
TechTool Protection [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 125.84 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 137
Oldest backup: 2011-10-02 04:54:45 +0000
Last backup: 2014-12-31 01:10:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% mds
4% WindowServer
0% fontd
0% AppleSpell
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
193 MB com.apple.WebKit.WebContent
163 MB Safari
112 MB mds_stores
73 MB Dropbox
69 MB WindowServer
Virtual Memory Information: ℹ️
984 MB Free RAM
1.72 GB Active RAM
648 MB Inactive RAM
803 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 12:50:08 PM Self test - passed
Dec 29, 2014, 12:38:11 PM /Library/Logs/DiagnosticReports/com.apple.qtkitserver_2014-12-29-123811_[redact ed].cpu_resource.diag [Details]
Dec 29, 2014, 12:10:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-121045_[redacted].panic [Details]
Dec 24, 2014, 03:02:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-150223_[redacted].panic [Details]
Dec 19, 2014, 10:33:25 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-19-223325_[redacted].panic [Details]
Dec 14, 2014, 02:12:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-14-141230_[redacted].panic [Details]
Dec 7, 2014, 10:15:04 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-07-101504_[redacted].panic [Details] -
I cannot save or export from Pages since installing Yosemite on MacBook Pro . I just get the message at beginning of this post “Acceptance Letter.pages” doesn’t exist or whatever file title I have inserted How to solve problem?
Thanks Peter but I was not seeking to store with I-Cloud. In fact I never store documents with I-cloud.
I was in fact trying to store the files to Documents, which is where I usually keep such things.
Have now discovered that if I leave the file untiled and simply close it, rather than saving it then it will save, oddly, to Documents. I then have to re-title it and move to the folder I want it in.
Despite the above, even once it is titled and saved in Documents then if I reopen it I still cannot then Export it to a Word or PDF file. I still just get the message . xxxxxx.pages does not exist!
Bad news as I am constantly exporting documents to Word and PDF to send to others who do not use a Mac
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