Macbook starts up with quicktime running...won't close.

My macbook is booting up with quicktime and safari running and won't allow me to open any applications or allow me to shut down. I have to re-boot several times before it finally cooperates. It goes into this mode whenever I try to open a video file on youtube or facebook. Any suggestions out there?
OS X 10.6.8
Thanks,
bcdoor

Hi ccronic4,
If you are able to boot your MacBook Pro using a safe boot - that is holding down the shift key during startup - successfully, that indicates that the hardware is functioning normally, and therefore that the issue is because of software. The good news is that a hardware repair will not be necessary.
See this article for information about what to troubleshoot further -
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
Thanks for using Apple Support Communities.
Best,
Brett L

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EtreCheck
Problem description:
Yosemite running extremely hot Macbook Air 2014
EtreCheck version: 2.1.8 (121)
Report generated March 20, 2015 at 5:26:42 PM GMT+8
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Early 2014) (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 8
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:10:1
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121.33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 120.47 GB (109.03 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
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    Apple Internal Memory Card Reader
    Seagate BUP Slim RD 2 TB
        SBPD (disk1s1) /Volumes/SBPD : 2.00 TB (774.41 GB free)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
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    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
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User Login Items: ℹ️
    Macs Fan Control    Application (/Applications/Macs Fan Control.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
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Time Machine: ℹ️
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        Total number of backups: 0
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        Last backup: -
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         1%    sysmond
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         0%    AppleSpell
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    64 MB    mds_stores
    56 MB    Safari
    52 MB    WindowServer
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    514 MB    Wired RAM
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    Mar 20, 2015, 02:51:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-20-145145_[reda cted].crash
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Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
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Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
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http://www.writech.pri.ee/ituneserror2.bmp
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http://support.apple.com/kb/HT1925
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Total Number Of Cores:          2
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Thanks in advance.
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Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
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Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
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[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
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[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
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[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
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[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
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iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

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http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
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Macbook starts up with quicktime running...won't close.

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