MacBook Stuck at Grey Screen - After Leopard Install!?!?!
I've had a MacBook for about 2 years now, everything is up to date blah blah...So I finally decided to make the jump to Leopard, now after installing the update OS, it restarted and the Macbook won't boot past the Apple logo with spinning dial and grey background?? What do I do??
This is horrible...I have papers due tomorrow and I'm out of a computer...The book says NOTHING about taking off software before updating...I can't even boot up my computer...Secondly I have no time capsule, even if I had any idea to format...and all my music is on the computer...
Nice Leopard experience here!
Message was edited by: Rav8e
Similar Messages
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MBP stuck on Grey Screen after Mavericks Install
I have a MBP 5,5 and every time I try installing Mavericks my computer restarts and after the grey spinning wheel my screen flashes black and then stops at a grey screen. I have tried running in Verbose mode and I notice it said I have a SMC error and that it tries to use an old SMC. If I try installing mavericks to an external drive everything is fine. Could it be something configured in one of my programs?
Model Name: MacBook Pro
Model Identifier: MacBookPro5,5
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP55.00AC.B03
SMC Version (system): 1.47f2I have already restored my laptop to the state before installing Mavericks. I am attaching the EtreCheck that I ran while running 10.8.5 I won't be able to try to install Mavericks until the weekend as I use the laptop for school and work.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 22:12:2
Disk Information:
WDC WD7500BPKT-22PK4T0 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (174.02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5960S
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Fitbit Inc. Fitbit Base Station
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 20
Kernel Extensions:
com.avatron.AVExVideo (1.7 - SDK 10.8)
com.Cycling74.driver.Soundflower (1.5.2)
com.hzsystems.terminus.driver (4)
com.avatron.AVExFramebuffer (1.7 - SDK 10.8)
com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6)
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
HP IO: Path: /Library/StartupItems/HP IO
M-Audio FireWire Audio Helper: Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
MAudioMobilePreUSB: Path: /Library/StartupItems/MAudioMobilePreUSB
rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.barebones.textwrangler.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.fernlightning.fseventer.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.m-audio.firewire.helper.plist 3rd-Party support link
[System] com.m-audio.usb.firmwareloader.plist 3rd-Party support link
[System] com.megacloud.helper.plist 3rd-Party support link
[System] com.micromat.TechToolProDaemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.paceap.eden.licensed.plist 3rd-Party support link
[System] com.skype.skypeinstaller.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.gopro.stereomodestatus.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.micromat.TechToolProAgent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.redgiantsoftware.updater.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
smcFanControl
Dropbox
NIHardwareAgent
Fitbit Connect Menubar Helper
DJM-900nexus AutoLauncher
ProFire Agent
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
WacomNetscape: Version: 1.1.1-1 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 3.3.0f4 3rd-Party support link
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
iLokClientHelper: Version: 3.6 - SDK 10.5 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.0.0.4 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
iGetter Extension: Version: 2.9.2
Audio Plug-ins:
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User iTunes Plug-ins:
SoundThing: Version: (null) 3rd-Party support link
TrapcodeKlangfarbe_BETA5: Version: (null) 3rd-Party support link
User Internet Plug-ins:
BlueStacks Install Detector: Version: 0.2.5 - SDK 10.6 3rd-Party support link
iGetterScriptablePlugin: Version: 2.9.2 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
PenTablet 3rd-Party support link
Cineform 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
PreferencesPane 3rd-Party support link
MAudioMobilePreUSB 3rd-Party support link
PreferencesPane 3rd-Party support link
Perian 3rd-Party support link
TechTool Protection 3rd-Party support link
Old Applications:
InterLok Helper: Version: 5.9 - SDK 10.4 3rd-Party support link
/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
Uninstall Pro Tools: Version: 10.0 - SDK 10.4 3rd-Party support link
/Applications/Avid/Pro Tools/Pro Tools Utilities/Uninstall Pro Tools.app
Data Rescue 3: Version: 3.2.1 - SDK 10.4 3rd-Party support link
Angry Birds Rio: Version: 1.0.0 - SDK 10.0 3rd-Party support link
Audacity: Version: 1.3.13.0 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 535.77 GB
Destinations:
Time Machine [Network] (Last used)
Total size: 2
Total number of backups: 67
Oldest backup: 2013-04-27 22:06:51 +0000
Last backup: 2014-04-06 18:29:25 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 535.77 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% WindowServer
2% EtreCheck
1% Dropbox
1% Google Chrome
1% coreservicesd
Top Processes by Memory:
233 MB WebProcess
176 MB mds
127 MB Mail
123 MB Google Chrome
90 MB iTunes
Virtual Memory Information:
236 MB Free RAM
1.58 GB Active RAM
1.23 GB Inactive RAM
723 MB Wired RAM
10.80 GB Page-ins
1.69 GB Page-outs -
My new MacBook pro is stuck on a Grey screen after I downloaded Samsung kies on it. How do I solve this problem?
Hi there,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
MacBook Pro stuck at grey screen after Yosemite upgrade
upgraded to yosemite yesterday. Reboot and stuck at grey screen(login in page) when i log in there is some codes thing at the left top corner of the screen. and then it reboots again. Which means I can never log onto the computer. what should I do
If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report. -
Stuck at grey screen after reboot
I seem to be stuck at the grey screen after a reboot of my server. Here are the symptoms and I'm wondering if anyone has experienced them before or has some idea of where to look:
1) Over the last couple of weeks, I've noticed the entire system freezing up for 10-20 seconds. The spinning pinwheel pops up and when my office is really quite, it sounds like either a fan is starting on the system or a hard drive is spinning up. Note that I've turned off all 'spin drives down when possible' in energy savings.
2) After the 10-20 seconds, a bunch of disk activity occurs and everything goes back to normal.
I've tried repairing permissions, checking for errors with the drive, etc. I've got two drives striped in Raid 0 (yes, the system is backed up--so I'm not worried about loosing data).
After a recent software update, I had to reboot it, and that's where it got stuck. Could be something there for some time, but my server usually runs for months at a time, unless an update requires a reboot.
Thanks for any help or suggestions!Could you be more specific about what disks you used to boot with and exactly what programs you ran...
I cannot seem to get it to boot from the "Admin Tools" disk using the "D" key.
Also, when booting from the "Mac OS X Server" disk I can access Disk Utility, but do not see Raid Utility anywhwere. -
Macbook stuck on grey screen
If you don't have a backup of your files off the machine, try holding the Shift key down on a wired/built in keyboard and boot the computer (you can do a hard shutdown by pressing and holding the power button)
This will hopefully allow you to get into the machine in Safe Mode and backup your user file folders (Music, Pictures, Movies, Documents) to a external storage drive (not only TimeMachine!)
Most commonly used backup methods
If Safe Mode (Shift Key) doesn't work, then you can follow these directions to attempt to get your files off. However it's not necessary as the repair step shouldn't affect it.
Create a data recovery/undelete external boot drive
If you have a backup off the machine and or want to continue with the repair, do the #8 Reinstall Just Only OS X + Software Update procedure here and other Steps as required.
..Step by Step to fix your Mac
#8 will replace the OS X with a new copy overwriting the old one and removing anything installed in OS X itself from third party software makers.
Some programs might not function, you first need to find out if there is a update and compatible with your OS X verison before reinstalling them.
Run through the other Steps to make sure your machine is working as intended. -
MacBook Air stuck in grey screen after ML installation
Hi everybody,
I have downloaded and installed Mountain Lion on my MacBook Air (2011). After the installation the computer restarted and stuck in the grey loading screen, showing the apple logo and the turning wheel. I've left it alone for hours but nothing happens. This is still the case and I cannot find a way out.
Here is what I have tried so far:
- Reload and reinstall ML via recovery mode (twice). Recovery mode shows me that 10.8 is installed, by the way
- Restart without peripherals connected
- Reset PRAM and NVRAM
- Disconnect all cables and let the computer rest
- Diagnose and repair hard drive (showed me a message that a Java-related group has a value of 80 but should be 0. Repair was "successful")
- Safe boot (A bar appears in loading screen but disappears after it is about halfway full and I'm back in grey screen)
Unfortunately none of this worked. I have a Time Machine backup but it is located at the other end of the country (long story) and I can't access it easily.
Do you guys have any more ideas what else I could try? I'd really appreciate it.
Thanks!
B4stiI'm having the same issue. My MacBook air is stuck on the grey screen with the apple logo. I've waited for hours. Has anyone found a resolution to this issue?
-
MacBook Pro 2011 stuck on grey screen after loading
Hi guys. I've already checked many threads in many forums, but I can't succeed in this problem.
I have a Macbook Pro8,2 (2011) that doesn't go beyond the boot screen, regardless of which disc you boot it from (tested with 4 different bootable partitions). Apple logo with spinning wheel, then grey screen with fast spinning fans. I tried everything: safe mode, netboot, single user mode, accessing recovery, resetting SMC and PRAM, Apple Hardware Test (it states it's all ok). I even took off the ram sticks singularly and unplugged the internal hard drive to realise if the SATA cable is faulty. Nothing has worked so far.
Any other suggestions before I call Apple Supoprt and pay hundreds of euros for a new logic board?ultraago,
You may have the problem that I, and scores of others, have had with the faulty GPU found in a number of 2011 models, as discussed here -> https://discussions.apple.com/thread/4766577?tstart=0.
Usually the problem begins with graphics glitches and then it's downhill from there. The AHT will not report any problems and neither will the tests that the Apple techs have available.
If you do have this problem, then having the GPU reballed is the least expensive, and longer lasting, 'fix.' Apple will want to replace your logic board - don't fall for that scheme (unless you're still under warranty). I had my logic board replaced because I have AppleCare until next year. But once my AppleCare runs out and the problems come back again, I'm going the reball route.
Good luck,
Clinton -
Stuck on grey screen after update
Hi,
I had my MacBook formatted about 2 weeks ago because of some software malfunction. I got the Snow Leopard installed and it was working perfectly fine until I had to update it.
I've updated the software from the Software Update pop-up and it would work fine but the latest update (October 9th) messed up my laptop.
It was an update for the SL software, two security updates, Java update and some other update I can't remember. All of them required a restart and I clicked to proceed.
The computer closes everything to go into restart and starts installing the software before it shuts down. Once it starts up, I get the start up chime but it stays stuck on the grey screen with the logo and the spinning wheel at the bottom. Its been stuck like this for a good 45 mins.
I shut it down by holding the power button and restarted it but it's stuck on the same screen as before.
What's wrong with it?Start by trying this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If you are still unable to start then reinstall Snow Leopard. This will not erase your hard drive or disturb your data. -
Stuck on grey screen after restore
Ok, I thought I was a Mac power user until today with over 20 years using them, but I'm stumped.
I installed Lion and had the now-famous "lost user account" issue. So I "added" my old account and everything seemed ok. But when I tried to use Aperture, it couldn't find my library, which is one of the main things I use the Mac for. Not finding any solutions after quite a bit of Internet research, I reluctantly did a full restore (from 2 days before Lion was launched). The restore took literally all of yesterday. When I woke up, I was greeted with a notice saying that the restore had been successful. Great, right? Not so fast.
Since I hit restart, the machine has been stuck on the grey startup screen. (I'm typing this on my iPad)
I am about ready to break out my trusty copy of Disk Warrior, but before I do I thought I would ask the friendly folks here if you have any helpful suggestions so I don't make things worse. Thanks in advance for your thoughts.Well, I got off the grey screen by doing a force shutdown and re-installing Snow Leopard, in case anyone else is having the same problem. I'm now in the process of verifying that everything that was on my machine is still functional before I contemplate "upgrading" to Lion again. Needless to say, I recommend regular backups. I've been doing so for a long time and have never needed the backup until now -- I'm glad I have it!
-
Stuck on grey screen after beginning windows installation
I went through the process of creating the partition on my drive through boot camp. When I get to the final step in the boot camp installer, it says something to the effect of "insert windows install disc and click begin installation." I follow those instructions, and the machine shuts down, boots up and gets stuck on a grey screen. Alternatively, I tried powering down and booting from the Windows install disc. This step brings me to the install screen, however when I'm at the point of choosing the drive I want to install the OS on, none of my partitions are listed. In fact, the list is completely blank. Does anyone know how to remedy this? Any help would be greatly appreciated!
Well, I got off the grey screen by doing a force shutdown and re-installing Snow Leopard, in case anyone else is having the same problem. I'm now in the process of verifying that everything that was on my machine is still functional before I contemplate "upgrading" to Lion again. Needless to say, I recommend regular backups. I've been doing so for a long time and have never needed the backup until now -- I'm glad I have it!
-
Stuck on grey screen trying to install 10.5
Hi,
A friend of mine has been given an eMac 1ghz running 10.4. She connects to the internet by a wireless 3G dongle but the installation software requires a more recent version of java than is installed on the eMac and needs to download an update but is not able to use the internet so she's in a catch 22 situation.
I decided the best option would be to install 10.5 as the eMac appears to have the correct spec (just!) but have so far been unable to. I have tried to install from both a full retail dvd and a copy on a FireWire drive. On both occasions the disc mounts on the desktop but once the emac is restarted to begin installation the discs spin and I get to the grey apple screen with the spinning timer but the it just gets stuck. It is exactly the same for both the dvd and the FireWire drive.
There is nothing plugged in except the keyboard and mouse. I wondered if it could be a firmware problem but again I cannot check that as it can't get on-line. I have replaced the pram battery and reset it. I wondered if it could be a hard drive problem and will take my old 10.3 discs round next time to see whether I can boot from that disc and check the hard drive.
Does anyone have any ideas? I can always download stuff at my house and take it to hers on a disc as long as I know what to download.
Any help is gratefully received.Is the Leopard 10.5 DVD a retail full-install version, or one that shipped
with a different Macintosh computer? It has to be a retail version to work.
Some eMac models with lesser than ideal graphic processors are not
best suited to run Leopard; but some users have made it go anyway.
The usual progression of Java updates, continue from whatever version
the OS X has in it currently and builds with additional downloads. So, if
you can get the Standalone downloads in the correct order as needed
from Apple Support Downloads (right now I don't have a precise list)
for the OS X version you are contemplating the need, it could work.
You should stay at Tiger 10.4 (.11) if the computer had been working
OK, and make sure the hardware is in good condition and has as
much RAM installed as the computer supports; then be certain the
Leopard install DVD is proper and did not come from a different Mac.
Leopard requires 512MB of RAM to 'bare-bones' work; and plenty of
free space available for the system and apps to use, since this will
rely on Virtual Memory (space on hard drive used automatically by
the OS X as virtual RAM along with all the chip RAM you can supply)
in order for an OS X system to work fairly well. At least 1GB RAM, too.
{There probably are other aspects of the question and ways of interpreting
them; and I am being interrupted here at the precise times I need to think
about the question I'm writing to... but I can't get the annoyance to stop.}
So hopefully you can check and test the computer before upgrading the OS
and have the correct Leopard 10.5 disc if you go that way; and enough RAM
plus a large enough hard disk drive with alot of empty space available.
Which model eMac is the one in question? 700/800/1.0/1.25/1.42?
PS: *A list of progressive Java updates* in Mac OS X 10.4 (.11) looks like this:
The list in my 10.4.11 system in use now, looks like this:
J2SE50Release4.pkg
J2SE50Release3.pkg
JavaForMacOSX10.4Release9.pkg
JavaForMacOSX10.4Release8.pkg
JavaForMacOSX10.4Release7.pkg
JavaForMacOSX10.4Release6.pkg
JavaForMacOSX10.4Release5.pkg
Java131and142Release2.pkg
Java.pkg
(And the numbers may reflect the date of installation
since their order is not totally numerical. Among the
updates, there may be some related to the Security
Updates. Be sure to install the Last security update
and it should include many of the older secure items.)
• Apple Support Downloads - Mac OS Components:
http://support.apple.com/downloads/#macoscomponents
Apple Support can also be searched.
+{ edited to add this last pile of words }+
Good luck & happy computing! -
Macbook stuck on grey screen during software update reboot
After I run my software updates, it tells me that I need to reboot to install them. However, it gets stuck on a grey "Software Update" screen. It will not allow me to force quit. I've even left the computer on overnight, still there. I have to do a hard shut down. Also, when I do boot it up and continue normal activity and attempt to do a normal shut down it takes me back to that grey Software Update screen. Even if I didn't try and run it for the day. Each time, hard shut down.
I took it to Geek Squad 2 weeks ago for this issue and a kernel error. They shipped it to Apple repair. They fixed the kernel error, but I cannot get this to update or remove the grey screen. I dread having to take it back in...but my warranty will expire next month. Any ideas? I am not getting the continuos spinning circle at that page or the Apple logo that I've read about.
Thanks!Check out KB Article: Mac OS X: Gray screen appears during startup
-
Stuck on blue screen after re-installing OS X Panther
Ok, iTunes installation was getting stuck at 53%. So ran the Check Disk Utility from the OS X Panther CD. I got the message...
So then I decided to do a clean install of OS X Panther. I thought all was going well until now. My ibook is stuck on this blue screen with a rotating colorwheel mouse cursor. It eventually turns into an arrow but then goes back to a colorwheel...
So now what? Is buying another program like DiskWarrior my only option? Keep in mind that the hard drive was replaced the last week I had Apple Care Protection. And the 90 warranty on the replacement hard drive is over.
Here are the details of my iBook...
M8602LL/A
http://support.apple.com/specs/ibook/iBook16VRAM.html
Thank you
M8602LL/A Mac OS X (10.3.9) 640MB RAMWell, I did the pram thing. That just brought me to a gray screen with the gray apple. And that's it. What I did notice about the info on the blue screen was that it was checking for fonts. So this time, I re-installed with all of the font options checked. Waste of space, but whatever.
Installation completed. I even got to the repetitive registration form. (hmmm, let's see, my ibook has been registered about 20 times.)
After I get to the desktop, well, that's it. I click on software update and it bounces and then stops. I get into the System Prefs and click Software Updates and apparently my copy of Panther is up to date. Ya right.
So then I click Safari in the Launcher. nothing
So then I go into my hard drive/application to get to Safari. and um, nothing. Well, actually I get an endless spinning scroll wheel.
So I try the PRAM thing again. And now I am stuck at a grey screen with a grey apple!!!!!!!!!!!!!!
I am ready to break this thing in half like I did to a cell phone once. -
Stuck at login screen after Lion install
I downloaded and installed Lion on my late 2008 mbp with the latest updated snow leopard and after the install, I'm stuck on a screen with icons of my users. If I click nothing happens. I tried repairing disk permissions as well as re-installing Lion but nothing has helped. Any ideas?
You might see if this works:
Clearing Caches to Fix Login Problem
You will need to type some Unix commands. If you are not comfortable with this, I don't know of anything other than a re-install. But if you are careful, you should be OK. I recommend you print this out in a largish mono-spaced font so you don't miss any spaces (or add extra ones). Note that case is important.
Be careful. Some of these commands are dangerous, since you are going to be root.
Start up in Single-user Mode. When this has finished you will see a prompt ending in '#', although there may be other messages. Enter the following commands after the prompt:
/sbin/fsck -fy
Press RETURN. Wait a few seconds for 8-10 lines of output. If the last line says repairs were carried out, repeat this command until you get a message 'The volume <yourdiskname> appears to be OK'. Then continue with:
/sbin/mount -uw /
cd /Library/Preferences
rm com.apple.loginwindow.plist
rm com.apple.windowserver.plist
cd /Library/Caches
rm -r *
cd /System/Library
cd /System/Library/Caches
rm -r *
reboot
Press RETURN after each command.
This should now take you to a proper login screen after the normal boot sequence. You should then Repair Permissions by using Disk Utility (in your /Applications/Utilities folder).
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